Caitlin Harris is the Deputy Head of Content at Expert Insights. As an experienced content writer and editor, Caitlin helps cybersecurity leaders to cut through the noise in the cybersecurity space with expert analysis and insightful recommendations.
Prior to Expert Insights, Caitlin worked at QA Ltd, where she produced award-winning technical training materials, and she has also produced journalistic content over the course of her career.
Caitlin has 8 years of experience in the cybersecurity and technology space, helping technical teams, CISOs, and security professionals find clarity on complex, mission critical topics like security awareness training, backup and recovery, and endpoint protection.
Caitlin also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted.
We compared the leading Datto RMM alternatives on automation breadth, security monitoring integration, and pricing at different client volume levels. Here's what we think is worth trialing before you commit to a switch.
by Caitlin Harris
We reviewed the leading critical event management solutions on alert routing speed, situational awareness quality during active events, and how well each integrates with existing incident response and communication workflows.
We reviewed 11 patch management platforms on scanning accuracy, deployment automation, and how well each helps teams prioritize the patches that reduce the most risk. Automation depth varied significantly.
We reviewed 9 RMM platforms on automation depth, multi-client management, and the monitoring quality that tells you about problems before your clients do. Pricing structure matters as much as features at scale.
We reviewed the leading EDR platforms on detection accuracy, the quality of behavioral analysis, and how well automated response handles threats that require speed over manual investigation.
We reviewed the leading Google Workspace backup solutions on recovery granularity, eDiscovery depth, and how they handle retention policy enforcement. The differences matter when you need to restore.
We reviewed the leading SIEM platforms on ingestion volume, detection rule depth, and the investigation workflows that determine how quickly analysts can move from alert to confirmed incident.
We reviewed the leading BCDR solutions on workflow automation, data replication performance, and how well each supports the regular testing that distinguishes organizations that will recover quickly from those that will not.
We reviewed 11 GRC platforms on framework breadth, risk assessment workflow quality, and how well each connects governance, risk, and compliance into a coherent program rather than separate processes.
We reviewed 9 UEM platforms on the range of device types and operating systems they manage consistently, the depth of application lifecycle controls, and the policy enforcement that applies uniformly across corporate and personally-owned devices.
We reviewed the leading macOS MDM solutions on Apple Business Manager integration, application lifecycle management, and the device health reporting that tells IT teams about problems before users notice them.
We reviewed the leading M365 management tools on the administrative workflows they simplify, monitoring depth beyond native tooling, and how well they scale across large and complex M365 tenants.
We reviewed 11 remote desktop platforms on connection performance, session recording, and the collaboration features that make remote support faster. Reliability under real-world network conditions separated the field.
We reviewed the leading MDM platforms on the range of device types and OS versions they support, remote management depth, and the application analytics that show what is running on managed devices.
We reviewed the leading IT alerting platforms on alert routing logic, escalation policy depth, and how well they integrate with the monitoring tools your team already uses.
We reviewed the leading EUC risk management tools on the accuracy of end-user computing asset discovery, the depth of version and change controls, and how well each supports the audit evidence that regulators require.
We reviewed 11 eDiscovery platforms on the speed and accuracy of custodian searches, the quality of legal hold workflows, and how well each handles large data volumes without sacrificing search precision.
We reviewed the leading third-party risk management platforms on vendor data aggregation, questionnaire quality, and continuous monitoring after onboarding. Most breaches that trace to suppliers happen after the initial assessment.
We reviewed 9 Azure VM backup solutions on recovery granularity, backup policy depth, and how well each handles cross-region recovery scenarios when Azure infrastructure itself is affected.
We reviewed the leading Data Protection-as-a-Service platforms on encryption key management, coverage breadth across cloud data stores, and the compliance reporting that satisfies auditors without requiring custom evidence collection.
We reviewed the leading server backup platforms on backup window efficiency, restoration speed under realistic conditions, and encryption depth. Here's what we think is worth running in production.
We reviewed the leading M365 backup platforms on workload coverage, recovery granularity, and how well they handle eDiscovery requests alongside standard data restoration. Native M365 tooling does not replace what these platforms deliver.
We reviewed the leading phishing protection platforms on detection accuracy, response speed, and how well technical controls complement awareness training to reduce overall click-through risk.
We reviewed the leading secure data management platforms on classification accuracy, policy enforcement depth, and how well they support audit and compliance workflows across enterprise data environments.
We reviewed 12 managed file transfer platforms on protocol support, encryption strength, and how well their audit logs hold up under compliance scrutiny. Here's what we think is worth implementing.
We reviewed the leading data privacy management platforms on the accuracy of automated data discovery, the quality of consent and DSAR workflows, and how well each keeps privacy programs current as regulations evolve.
We reviewed the leading UEBA platforms on behavioral baseline sophistication, anomaly detection accuracy, and how well each integrates with SIEM and identity platforms to enrich investigation workflows.
We reviewed the leading vulnerability management platforms on the accuracy and coverage of scanning, how well risk scoring reflects real-world exploitability rather than theoretical severity, and the remediation workflows that help teams close exposures at pace.
We reviewed the leading exposure management platforms on asset discovery breadth, risk scoring quality, and whether the remediation guidance they provide translates into measurable attack surface reduction.
We reviewed 9 antivirus platforms built or well-suited for small business environments on protection accuracy, ease of management, and the pricing that makes strong endpoint security viable without an enterprise budget.
We reviewed the leading WAF solutions on detection accuracy, the ease of custom rule creation, and how well each handles the balance between blocking real attacks and avoiding legitimate traffic disruption.
by Caitlin Harris
We reviewed the leading process automation platforms on the complexity of workflows they can handle, the breadth of integrations, and how quickly non-technical users can build and deploy automations.