Caitlin Jones

Caitlin Harris

Deputy Head Of Content

Caitlin Harris is the Deputy Head of Content at Expert Insights. As an experienced content writer and editor, Caitlin helps cybersecurity leaders to cut through the noise in the cybersecurity space with expert analysis and insightful recommendations.

Prior to Expert Insights, Caitlin worked at QA Ltd, where she produced award-winning technical training materials, and she has also produced journalistic content over the course of her career.

Caitlin has 8 years of experience in the cybersecurity and technology space, helping technical teams, CISOs, and security professionals find clarity on complex, mission critical topics like security awareness training, backup and recovery, and endpoint protection.

Caitlin also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted.

Articles By: Caitlin Harris

298 results
Best 9 Datto RMM Alternatives For MSPs (2026)
Shortlists

Best Alternatives To Datto RMM

We compared the leading Datto RMM alternatives on automation breadth, security monitoring integration, and pricing at different client volume levels. Here's what we think is worth trialing before you commit to a switch.

Caitlin Harris by Caitlin Harris
Jul 3, 2026
Best 10 Critical Event Management Solutions For Business (2026)
Shortlists

Best Critical Event Management (CEM) solutions

We reviewed the leading critical event management solutions on alert routing speed, situational awareness quality during active events, and how well each integrates with existing incident response and communication workflows.

Caitlin Harris by Caitlin Harris
Jul 2, 2026
Best 11 Patch Management Software For Business (2026)
Shortlists

Best Patch Management

We reviewed 11 patch management platforms on scanning accuracy, deployment automation, and how well each helps teams prioritize the patches that reduce the most risk. Automation depth varied significantly.

Caitlin Harris by Caitlin Harris
Jul 1, 2026
Best 9 RMM Solutions For MSPs (2026)
Shortlists

Best RMM Solutions For MSPs

We reviewed 9 RMM platforms on automation depth, multi-client management, and the monitoring quality that tells you about problems before your clients do. Pricing structure matters as much as features at scale.

Caitlin Harris by Caitlin Harris
Jul 1, 2026
Best 11 Endpoint Detection and Response (EDR) Solutions For Enterprise (2026)
Shortlists

Best EDR Solutions

We reviewed the leading EDR platforms on detection accuracy, the quality of behavioral analysis, and how well automated response handles threats that require speed over manual investigation.

Caitlin Harris by Caitlin Harris
Jul 1, 2026
Best 11 Backup Solutions For Google Workspace (2026)
Shortlists

Best Google Workspace Backup Solutions

We reviewed the leading Google Workspace backup solutions on recovery granularity, eDiscovery depth, and how they handle retention policy enforcement. The differences matter when you need to restore.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 12 SIEM Solutions For Enterprise (2026)
Shortlists

Best SIEM Solutions

We reviewed the leading SIEM platforms on ingestion volume, detection rule depth, and the investigation workflows that determine how quickly analysts can move from alert to confirmed incident.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 11 Business Continuity and Disaster Recovery (BCDR) Solutions For Business (2026)
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Best Business Continuity And Disaster Recovery (BCDR) Solutions

We reviewed the leading BCDR solutions on workflow automation, data replication performance, and how well each supports the regular testing that distinguishes organizations that will recover quickly from those that will not.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 11 GRC Platforms For Enterprise (2026)
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Best Governance, Risk, And Compliance (GRC) Platforms

We reviewed 11 GRC platforms on framework breadth, risk assessment workflow quality, and how well each connects governance, risk, and compliance into a coherent program rather than separate processes.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 9 Unified Endpoint Management (UEM) Solutions For Business (2026)
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Best Unified Endpoint Management (UEM) Solutions

We reviewed 9 UEM platforms on the range of device types and operating systems they manage consistently, the depth of application lifecycle controls, and the policy enforcement that applies uniformly across corporate and personally-owned devices.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 9 MDM Solutions For macOS (2026)
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Best MDM Solutions For MacOS

We reviewed the leading macOS MDM solutions on Apple Business Manager integration, application lifecycle management, and the device health reporting that tells IT teams about problems before users notice them.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 6 Microsoft 365 Management Tools For Business (2026)
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Best Microsoft 365 Management Tools

We reviewed the leading M365 management tools on the administrative workflows they simplify, monitoring depth beyond native tooling, and how well they scale across large and complex M365 tenants.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 11 Remote Desktop Software For IT Teams (2026)
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Best Remote Desktop Software

We reviewed 11 remote desktop platforms on connection performance, session recording, and the collaboration features that make remote support faster. Reliability under real-world network conditions separated the field.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 10 Mobile Device Management (MDM) Solutions For Business (2026)
Shortlists

Best Mobile Device Management (MDM) Solutions

We reviewed the leading MDM platforms on the range of device types and OS versions they support, remote management depth, and the application analytics that show what is running on managed devices.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 10 IT Alerting Software For Business (2026)
Shortlists

Best IT Alerting Software

We reviewed the leading IT alerting platforms on alert routing logic, escalation policy depth, and how well they integrate with the monitoring tools your team already uses.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 5 End User Computing (EUC) Risk Management Solutions For Business (2026)
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Best 5 End User Computing (EUC) Risk Management Solutions For Business (2026)

We reviewed the leading EUC risk management tools on the accuracy of end-user computing asset discovery, the depth of version and change controls, and how well each supports the audit evidence that regulators require.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 11 eDiscovery Software Solutions For Business (2026)
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Best eDiscovery Software Solutions

We reviewed 11 eDiscovery platforms on the speed and accuracy of custodian searches, the quality of legal hold workflows, and how well each handles large data volumes without sacrificing search precision.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 10 Third-Party Risk Management Software For Business (2026)
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Best Third Party And Supplier Risk Management Software

We reviewed the leading third-party risk management platforms on vendor data aggregation, questionnaire quality, and continuous monitoring after onboarding. Most breaches that trace to suppliers happen after the initial assessment.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 9 Backup Solutions For Microsoft Azure VMs (2026)
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Best Backup for Azure VMs

We reviewed 9 Azure VM backup solutions on recovery granularity, backup policy depth, and how well each handles cross-region recovery scenarios when Azure infrastructure itself is affected.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 8 Data Protection-as-a-Service (DPaaS) Solutions For Business (2026)
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Best Data Protection-as-a-Service (DPaaS) Solutions

We reviewed the leading Data Protection-as-a-Service platforms on encryption key management, coverage breadth across cloud data stores, and the compliance reporting that satisfies auditors without requiring custom evidence collection.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 10 Server Backup Software For Business (2026)
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Best Server Backup Software

We reviewed the leading server backup platforms on backup window efficiency, restoration speed under realistic conditions, and encryption depth. Here's what we think is worth running in production.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 10 Microsoft 365 Backup and Recovery Solutions For Business (2026)
Shortlists

Best M365 Backup Solutions

We reviewed the leading M365 backup platforms on workload coverage, recovery granularity, and how well they handle eDiscovery requests alongside standard data restoration. Native M365 tooling does not replace what these platforms deliver.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 11 Phishing Protection Solutions For Business (2026)
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Best Phishing Protection Solutions

We reviewed the leading phishing protection platforms on detection accuracy, response speed, and how well technical controls complement awareness training to reduce overall click-through risk.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 8 Secure Data Management Solutions For Enterprise (2026)
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Best 8 Secure Data Management Solutions For Enterprise (2026)

We reviewed the leading secure data management platforms on classification accuracy, policy enforcement depth, and how well they support audit and compliance workflows across enterprise data environments.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 12 Managed File Transfer (MFT) Solutions For Business (2026)
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Best Managed File Transfer Solutions

We reviewed 12 managed file transfer platforms on protocol support, encryption strength, and how well their audit logs hold up under compliance scrutiny. Here's what we think is worth implementing.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 12 Data Privacy Management Software For Business (2026)
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Best Data Privacy Management Software

We reviewed the leading data privacy management platforms on the accuracy of automated data discovery, the quality of consent and DSAR workflows, and how well each keeps privacy programs current as regulations evolve.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 11 User and Entity Behavior Analytics (UEBA) Solutions For Enterprise (2026)
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Best User And Entity Behavior Analytics (UEBA) Solutions

We reviewed the leading UEBA platforms on behavioral baseline sophistication, anomaly detection accuracy, and how well each integrates with SIEM and identity platforms to enrich investigation workflows.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 10 Vulnerability Management Solutions for Enterprise (2026)
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Best Vulnerability Management Solutions

We reviewed the leading vulnerability management platforms on the accuracy and coverage of scanning, how well risk scoring reflects real-world exploitability rather than theoretical severity, and the remediation workflows that help teams close exposures at pace.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 10 Exposure Management Solutions For Enterprise (2026)
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Best Exposure Management Solutions

We reviewed the leading exposure management platforms on asset discovery breadth, risk scoring quality, and whether the remediation guidance they provide translates into measurable attack surface reduction.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 9 Antivirus Software For Small Businesses (2026)
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Best Antivirus Software For Small Businesses

We reviewed 9 antivirus platforms built or well-suited for small business environments on protection accuracy, ease of management, and the pricing that makes strong endpoint security viable without an enterprise budget.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 11 Web Application Firewalls (WAF) For Business (2026)
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Best Web Application Firewalls

We reviewed the leading WAF solutions on detection accuracy, the ease of custom rule creation, and how well each handles the balance between blocking real attacks and avoiding legitimate traffic disruption.

Caitlin Harris by Caitlin Harris
Jun 30, 2026
Best 10 Process Automation Software For Business (2026)
Shortlists

Best Process Automation Software

We reviewed the leading process automation platforms on the complexity of workflows they can handle, the breadth of integrations, and how quickly non-technical users can build and deploy automations.

Caitlin Harris by Caitlin Harris
Jun 30, 2026