Technical Review by
Laura Iannini
Human Risk Management (HRM) solutions take a data-driven approach to reducing employee-created security risk — combining security awareness training, phishing simulation, and individual risk scoring to target interventions at the employees who pose the greatest measured risk. Unlike compliance-oriented awareness programs, HRM focuses on measurable behavior change. We reviewed 11 platforms and found Adaptive Security, Arctic Wolf Managed Security Awareness, and Cofense PhishMe to be the strongest on individual risk scoring sophistication and training adaptation quality.
Human Risk Management (HRM) solutions are designed to help organizations understand, measure, and reduce cybersecurity risks introduced by employee behavior. With many organizations implementing robust and sophisticated cybersecurity systems, attacks are targeting the human user as a vulnerability. We’ve seen this time and time again in MFA spamming attacks, for instance. HRM platforms focus on the human element of security, recognizing that people are both a critical line of defense and a potential vulnerability.
Rather than relying solely on education or technical controls, HRM solutions take a more holistic approach. They combine risk assessment, behavioral analysis, tailored training, continuous monitoring, and adaptive policies to address the root causes of human-driven security incidents such as phishing, social engineering, and insider threats. This allows organizations to move beyond periodic awareness initiatives and adopt a more strategic, people-centric approach to cybersecurity.
While there is considerable overlap between HRM and the more traditional Security Awareness Training (SAT), the two differ in their methodology and scope. SAT is all about raising awareness and knowledge for employees, which is also a foundational component for HRM. However, the latter puts additional focus on measurable risk reduction via behavioral change done in a strategic, data driven way.
How Human Risk Management Solutions Work
Human risk management platforms analyze employee behavior to identify areas of elevated risk and provide visibility into an organization’s overall human risk profile. Based on these insights, security teams can apply targeted training, preventative controls, and policy adjustments that reduce the likelihood of human error, while balancing security with productivity.
In this shortlist, we’ll highlight the top human risk management solutions designed to help organizations build a stronger security culture and reduce exposure to human-related cyber risks.
Adaptive Security is an HRM solution designed to help organizations address the evolving human element of cyber threats. By focusing on AI-powered social engineering delivered via email, deepfake, video, and audio, Adaptive helps employees recognize and respond to sophisticated attacks, reducing human-driven risk.
Why We Picked Adaptive Security: Adaptive is fully AI-native and one of the most customizable HRM platforms we have tested. Using AI, organizations can generate hyper-relevant campaigns and simulations. The platform offers a wide range of training and simulations, including voice phishing, email phishing, and deepfakes, while also allowing users to fully customize modules and tailor them to employees with high risk profiles.
Adaptive Security Best Features: Adaptive provides a fully modular, customizable system using GenAI to deliver awareness training and simulations. Training and simulation modules can be created from scratch or using real-world attack examples. Modules are highly interactive, for example, using audio deepfakes to demonstrate AI-driven social engineering risks. Content can be personalized using a GenAI content builder to build realistic scenarios relevant to employees’ roles, and comprehensive dashboards and reporting make it easier to track campaigns and employee performance.
Pricing: Contact the Adaptive team for pricing details.
Who It’s For: Adaptive Security is recommended for mid-sized to enterprise-level organizations looking for highly customizable HRM training and social engineering simulations, including phishing and deepfake scenarios.
Arctic Wolf Managed Security Awareness is an HRM solution designed to reduce risky employee behaviors through continuous microlearning, real-world phishing simulations, and fully managed content delivery. By focusing on measurable behavior change and low-friction training, Arctic Wolf helps organizations proactively address human-driven security risks.
Why We Picked Arctic Wolf Managed Security Awareness: We selected Arctic Wolf for its emphasis on relevant, low-friction training that drives measurable behavior change. The platform’s continuous microlearning model, automated phishing simulations, and fully managed content delivery help organizations reduce human risk without adding administrative burden.
Arctic Wolf Best Features: Key features include continuously updated training content based on emerging threats, three-minute microlearning sessions, and seamless delivery via email without requiring logins or passwords. The platform offers pre-packaged phishing simulations with automatic remediation, automated threat-level scoring for reported emails, fully managed content schedules, and rapid deployment support.
Pricing: Contact Arctic Wolf directly for pricing details.
Who It’s For: Arctic Wolf Managed Security Awareness is ideal for mid-size to large organizations that want to reduce human risk without increasing administrative overhead. It is particularly suitable for compliance-driven or high-target industries such as financial services, healthcare, government, technology, and manufacturing.
Cofense PhishMe is an HRM solution that educates employees on identifying real-world security threats, including phishing emails that bypass traditional Secure Email Gateways. By combining realistic simulations with interactive and gamified training, Cofense PhishMe helps organizations reduce human-driven security risk and strengthen overall security awareness.
Why We Picked Cofense PhishMe: We selected Cofense PhishMe for its highly realistic phishing simulations powered by real-time threat intelligence. Its interactive and gamified approach keeps users engaged and enhances their ability to detect and respond to threats effectively.
Cofense PhishMe Best Features: Key features include phishing simulations based on Cofense Intelligence, Cofense Labs, and the Cofense Phishing Defense Center. The platform offers multi-lingual training content, interactive gamified simulations, and prepared phishing scenarios with landing pages, attachments, and educational content. Additional capabilities include SmartSuggest for scenario recommendations, ResponsiveDelivery for optimal scheduling, SOC2 Type 2 certification, robust reporting, and the Cofense LMS for custom branding and content integration. RecipientSync automates user management.
Pricing: For pricing details, visit the Cofense PhishMe website.
Who It’s For: Cofense PhishMe is ideal for organizations of all sizes and industries that want a human risk management solution with highly realistic and interactive phishing simulations.
ESET Cybersecurity Awareness Training is an HRM solution designed to reduce cybersecurity risk by driving real behavioral change in employees. The platform uses innovative, gamified training modules to enhance user cyber safety and help organizations address human-driven threats through sustained engagement and improved security habits.
Why We Picked ESET Cybersecurity Awareness Training: We selected ESET for its use of gamification grounded in behavioral science, which helps promote lasting security habits among employees. The phishing simulation platform also stood out, offering customizable templates and seamless Office 365 integration to support risk identification and mitigation.
ESET Cybersecurity Awareness Training Best Features: Key features include training modules covering threat overviews, password safety, email and web protection, and preventive measures. Gamified quizzes, role-playing, and interactive sessions help maintain engagement and reinforce secure behavior. The platform also includes a phishing simulation tool with pre-built, customizable email templates and an Office 365 plugin for reporting suspicious emails. A user-friendly admin dashboard enables real-time monitoring of training progress and individual learner status, with support for custom reporting.
Pricing: For pricing details, please visit ESET’s official website.
Who It’s For: ESET Cybersecurity Awareness Training is well suited for businesses of all sizes looking for an easy-to-use human risk management solution that supports regulatory compliance and delivers effective phishing simulations.
Hoxhunt is an HRM solution designed to reduce risky employee behavior through interactive, gamified training and personalized phishing tests. The platform focuses on helping users detect and correctly respond to cyber threats, enabling organizations to address human-driven security risk through targeted behavioral change.
Why We Picked Hoxhunt: We selected Hoxhunt for its highly personalized learning paths and effective use of gamification to increase engagement and improve learning outcomes. The platform’s focus on tailoring training to individual users supports measurable reductions in risky behaviour.
Hoxhunt Best Features: Key features include individualized training content powered by AI-driven personalization, gamification with rewards and leaderboards, and phishing simulations that can be customized by skill level, geolocation, department, and language. The platform also provides detailed reporting on user responses and organizational performance. Integrations include email security providers and Microsoft Teams.
Pricing: For pricing details, contact Hoxhunt directly.
Who It’s For: Hoxhunt is ideal for larger organizations in sectors such as financial services, legal, technology, manufacturing, and critical infrastructure, where email-based threats are common and reducing human risk through advanced training is a priority.
Huntress is a managed HRM solution designed for MSPs and businesses of all sizes, combining managed security awareness training with round-the-clock monitoring and protection. By pairing fully managed training and phishing simulations with a 24/7 SOC and broader threat detection capabilities, Huntress helps organizations reduce human-driven cyber risk, while minimizing internal administrative effort.
Why We Picked Huntress: We selected Huntress because it is the only provider on this list that delivers security awareness training as a fully managed service, significantly reducing administrative workload. We also valued its engaging, story-based training content, which is informed by Huntress’s own threat detection telemetry to ensure training and simulations reflect real-world risks observed across millions of endpoints and identities.
Huntress Best Features: Huntress offers an extensive content library with training delivered through highly engaging 7–10 minute episodes created by a team of Emmy-winning animators. Learning plans and phishing campaigns are fully managed on the customer’s behalf, making the platform easy to deploy and operate using pre-built integrations. The platform provides granular reporting to track trends over time based on compliance requirements. As part of the wider Huntress suite, customers also gain access to managed identity threat detection and response, endpoint detection and response, and SIEM capabilities.
Pricing: Huntress Managed SAT is priced on a per-active-user basis. Contact the Huntress sales team directly for a quote.
Who It’s For: Huntress is ideal for MSPs that want to deliver a fully managed human risk management solution to customers without increasing internal labor costs, as well as IT teams seeking managed phishing simulations backed by a 24/7 SOC. It is particularly well suited to organizations that want human risk reduction delivered as part of a broader managed security stack rather than a standalone tool.
IRONSCALES is a cloud-based HRM solution that helps organizations to reduce human-driven email security risk by combining advanced threat detection with integrated security awareness training and phishing simulation testing. By aligning training and simulations with real-world attack data, IRONSCALES enables organizations to address risky user behavior in response to actual threats affecting their environment.
Why We Picked IRONSCALES: We selected IRONSCALES for its AI-driven approach to detecting sophisticated phishing attacks and its tight integration of security awareness training and phishing simulation testing. The platform’s ability to personalize training based on real threats helps organizations directly link human behavior to measurable risk reduction.
IRONSCALES Best Features: Key features include AI-powered detection of Business Email Compromise (BEC), account takeovers, and VIP impersonation attacks, alongside integrated security awareness training and phishing simulation testing. The platform uses AI to tailor training campaigns and simulations based on real attack data. Additional features include a report phishing button for immediate threat analysis and customizable landing pages to educate users at the point of interaction.
Pricing: Contact IRONSCALES directly for pricing information.
Who It’s For: IRONSCALES is ideal for organizations of all sizes looking for a unified human risk management solution that combines phishing protection with tailored training to improve employee decision-making and reduce email-related cyber risk.
KnowBe4 is an HRM solution that strengthens organizational cybersecurity by educating employees on current threats and best practices, while targeting human-driven security risks. The platform combines a vast library of training content with phishing simulations to help organizations reduce human error and improve overall security culture.
Why We Picked KnowBe4: We selected KnowBe4 for its extensive library of over 1,300 training resources, available in more than 34 languages. Its ability to personalize training and deliver phishing simulations based on individual employee behaviors make it highly effective in addressing human risk.
KnowBe4 Best Features: Key features include interactive modules, videos, games, posters, and newsletters in over 34 languages. The platform provides on-demand training via the KnowBe4 Learner App, supports third-party integrations, and allows the upload of SCORM-compliant materials. It offers personalized training assignments, remedial learning, and simulated phishing campaigns based on employee attributes. The platform also includes over 60 built-in reports for insights into training completion and simulation results, along with industry benchmarking tools.
Pricing: For detailed pricing, visit KnowBe4 directly.
Who It’s For: KnowBe4 is best suited for large enterprises and educational institutions, including high schools, universities, and colleges, seeking a comprehensive human risk management solution that enhances security awareness and reduces human-related risks.
Phished is a Human Risk Management (HRM) solution that empowers employees to identify and report email threats effectively. By transforming users into “human firewalls,” Phished helps organizations mitigate human-driven security risks such as phishing, CEO impersonation, and email fraud.
Why We Picked Phished: We appreciate Phished’s comprehensive approach, which includes personalized phishing simulations and a Behavioral Risk Score to pinpoint vulnerabilities and track improvements.
Phished Best Features: Key features include awareness training with micro-learning modules, phishing and SMiShing simulations, active reporting via the Phished Report Button, and threat intelligence to identify global malicious campaigns. Phished integrates seamlessly with email clients like Google Workspace and Microsoft 365, allowing user onboarding via manual entry, .csv files, or Active Directory integration.
Pricing: For detailed pricing, contact Phished directly.
Who It’s For: Phished is ideal for businesses of any size looking to enhance email security through employee training and awareness. It’s particularly valuable for organizations aiming to build a proactive defense against phishing and other social engineering threats.
Proofpoint ZenGuide is an HRM solution that helps organizations understand and reduce cybersecurity risks introduced by employee behavior. Leveraging Proofpoint’s threat intelligence, the platform delivers targeted training and phishing simulations to address human-driven security vulnerabilities.
Why We Picked Proofpoint ZenGuide: We selected Proofpoint ZenGuide for its seamless integration with Proofpoint’s email security solution and its extensive library of customizable training modules and phishing simulations. This combination effectively educates employees, while helping organizations manage human risk.
Proofpoint ZenGuide Best Features: Key features include interactive training videos, posters, images, and articles in 35 languages. The platform offers over 700 phishing templates across email, SMS, and other phishing types, with customizable content. Additional capabilities include the PhishAlarm button for reporting, predefined cybersecurity assessments, and risk-scoring tools such as Very Attacked People and Nexus People Risk Explorer.
Pricing: Contact Proofpoint directly for pricing information.
Who It’s For: Proofpoint ZenGuide is best suited for larger enterprises, particularly those also seeking an email security solution, looking to enhance their cybersecurity posture and reduce human-related risks through comprehensive training and phishing simulations.
TitanHQ Security Awareness Training, powered by CyberSentriq, is a Human Risk Management (HRM) solution that focuses on reducing cybersecurity risk introduced by employee behavior. The platform takes a behavior-driven approach, combining gamified training, tailored learning materials, and phishing simulations to strengthen the human layer of security through short, engaging sessions and immediate testing.
Why We Picked TitanHQ Security Awareness Training, powered by CyberSentric: We selected TitanHQ, powered by CyberSentriq, for its strong emphasis on reinforcing secure behaviors through short, engaging training sessions paired with extensive phishing simulation capabilities. This approach helps organizations continuously assess and reduce human-related security risks.
TitanHQ Security Awareness Training, powered by CyberSentriq, Best Features: Key features include gamified learning experiences, short 8–10 minute training videos, and thousands of customizable phishing templates. The platform offers strong integration with Microsoft products including Outlook 365, Teams, Azure AD, as well as compatibility with G Suite. Comprehensive reporting provides visibility into user behavior and performance.
Pricing: Pricing for TitanHQ Security Awareness Training, powered by CyberSentriq, is available via request.
Who It’s For: TitanHQ Security Awareness Training, powered by CyberSentriq, is well suited for organizations of all sizes, including MSPs, that want to manage and reduce human-driven cyber risk through engaging, behavior-focused training.
We have compiled a set of criteria to simplify the task of choosing an HRM solution. In our selection process we have worked to identify the solutions that offer the most comprehensive and effective capabilities for organizations seeking to reduce human-driven cybersecurity risk. We have also looked specifically for solutions that engage employees and aim to make their behavior an asset to the organization’s cybersecurity strategy, while avoiding those which simply punish end users for failing training exercises with lengthy, ineffective assessments.
There are many HRM platforms not featured on this list; however, the solutions included here were selected for their broad applicability, robust feature sets, and proven ability to help organizations understand, measure, and mitigate human-related risks.
Minimum Requirements for Inclusion:
Key Features Considered:
Usability and Effectiveness:
We evaluated solutions for their practical usability, ensuring platforms provide clear insights and actionable recommendations that enable security teams to improve organizational resilience. Platforms that successfully balance security with productivity and ease of use were favored.
Scalability:
The HRM solutions on this list support organizations of varying sizes, from small teams to large enterprises, so you can be assured that human risk at your organization can be managed effectively regardless of workforce scale.
Mirren McDade, Senior Journalist and Content Writer at Expert Insights, has several years’ worth of experience producing clear, engaging content on cloud technologies and cybersecurity, often informed by in-depth discussions with industry experts. Laura Iannini, Cybersecurity Analyst at Expert Insights, contributes strong research skills and practical expertise, thoroughly testing products and analyzing market developments.
For this guide:
Consistent with editorial standards, all reviews and evaluations are conducted independently to provide unbiased, objective guidance for organizations seeking to strengthen their human risk management practices.
Managing human risk presents several unique challenges:
As cyber threats continue to escalate and target individuals within companies, HRM serves as a critical framework for mitigating them. Here are some of the most fundamental pillars that underscore HRM’s importance as a progressive approach to combating threats.
The importance of HRM lies primarily in its focus on the human element of cybersecurity. The World Economic Forum’s Global Risk Report found human error to be the main cause of 95% of cybersecurity breaches, verifying that traditional technical solutions alone are insufficient.
Implementing effective HRM strategies can significantly reduce the financial impact of security incidents. With the average cost of a data breach reaching $4.48 million in 2024, organizations cannot afford to overlook the human aspect of security. Proactively addressing human-related risks can save companies millions in breach-related costs and reputational damage.
HRM contributes to building a more resilient organization by:
As data protection regulations become more stringent, HRM helps organizations to meet regulatory compliance requirements by ensuring employees understand and adhere to security policies and best practices. This proactive approach helps avoid costly fines and legal issues associated with non-compliance.
HRM allows organizations to make more informed decisions about their security investments. By understanding the specific risks associated with human behavior, companies can allocate resources more effectively, focusing on areas with the greatest impact on overall security posture.
Research shows that just 8% of users cause 80% of security issues. HRM platforms and dashboards enable security teams to identify and focus on these high-risk individuals, allowing for more targeted and effective risk mitigation strategies.
By aligning security practices with employee workflows and business goals, HRM helps reduce friction between security requirements and productivity. This integration ensures that security measures enhance, rather than hinder, business operations.
Human risk management is not just an add-on to existing security practices; it’s a fundamental shift in how organizations approach cybersecurity. By placing people at the center of security strategies, HRM enables companies to build more robust, adaptive, and effective threat defenses.
HRM is designed to prevent the evolving and sophisticated threats targeting human error within organizations. HRM offers preventative controls and the ability to take direct actions that mitigate the risk associated with human behavior such as clicking a link that downloads malware, opening malicious attachments, or visiting a website with malicious content. HRM marks an important and eagerly anticipated milestone in advancement toward the next generation of cybersecurity. Brought on by continued employee mistakes and user errors, HRM will provide unprecedented visibility into an organization’s risk profile, scoring users by risk and allowing CISOs to educate and protect the riskiest part of their employee base. With the visibility that HRM offers into an organization’s risk profile, security teams can protect their most vulnerable users.
Human risk management is becoming an essential consideration for organizations looking to reduce cybersecurity risks linked to employee behavior. As threat actors increasingly target individuals rather than infrastructure, understanding and managing human-driven risk is key to maintaining a strong security posture.
The right HRM solution can help organizations move beyond basic awareness training by providing greater visibility into behavioral risk and supporting more targeted, data-driven security initiatives. While there are many capable platforms available, not every solution will be the right fit. It’s important to assess your organization’s specific needs and risk profile to ensure you choose an approach that delivers meaningful, long-term risk reduction rather than a compromise.
Human Risk Management (HRM) is a comprehensive approach to cybersecurity that focuses on understanding, measuring, and mitigating risks associated with human behavior within an organization. As a relatively new concept, HRM goes beyond traditional Security Awareness Training (SAT) by emphasizing the human element of security and recognizing that people are both the first line of defense and a potential vulnerability.
Rather than relying solely on education or technical controls, HRM adopts a holistic strategy that combines risk assessment, behavioral analysis, tailored training, continuous monitoring, and adaptive security policies. The goal is to establish a security-conscious culture where employees are empowered to make informed decisions that protect organizational data and assets. By addressing the root causes of human-related security incidents—such as phishing, social engineering, and insider threats—HRM represents a strategic shift from purely technical cybersecurity approaches to people-centric risk management.
As cyber criminals increasingly target individuals rather than systems, managing human risk has become critical to maintaining a strong security posture. Human risk refers to the potential for employees to inadvertently or intentionally compromise security through their actions, decisions, or behaviors—a risk inherent in every organization.
HRM acknowledges that while technology is essential, the success or failure of security measures often depends on human action. By placing people at the center of cybersecurity strategy, organizations can better prevent phishing attacks, social engineering attempts, and insider threats that might bypass technical controls.
While Security Awareness Training (SAT) focuses primarily on educating users, human risk management represents a broader and more strategic approach. HRM incorporates training as one component of a larger framework that includes behavioral analysis, continuous monitoring, adaptive policies, and risk-based prioritization.
Rather than treating training as a periodic compliance exercise, HRM positions it as an ongoing, data-informed process that evolves alongside employee behavior and emerging threats.
Some key capabilities to prioritize when selection a human risk management solution for your organizations include the following:
HRM platforms should provide the ability to identify and evaluate human-related security risks specific to your organization. Behavioral analysis is central to this process, helping security teams understand employee motivations, habits, and decision-making patterns that may impact security outcomes.
One of the most significant benefits of HRM is the visibility it provides into an organization’s overall human risk profile. By continuously monitoring behavior, HRM enables security teams to identify high-risk individuals and focus mitigation efforts where they are most needed.
HRM solutions support preventative controls designed to reduce the likelihood of human error, such as clicking malicious links, opening harmful attachments, or visiting compromised websites. Tailored training reinforces secure behaviors by addressing the specific risks associated with individual users, rather than applying generic guidance across the workforce.
To optimize security investments, HRM platforms should provide reporting that helps organizations understand where resources will have the greatest impact. By linking human behavior to risk outcomes, HRM allows CISOs and security leaders to make informed decisions that align security spending with real-world risk.
Human Risk Management offers several key benefits, including:
HRM provides unprecedented visibility into an organization’s risk profile, enabling security teams to protect their most vulnerable users and reduce overall exposure.
Mirren McDade is a senior writer and journalist at Expert Insights, spending each day researching, writing, editing and publishing content, covering a variety of topics and solutions, and interviewing industry experts.
She is an experienced copywriter with a background in a range of industries, including cloud business technologies, cloud security, information security and cyber security, and has conducted interviews with several industry experts.
Mirren holds a First Class Honors degree in English from Edinburgh Napier University.
Laura Iannini is a Cybersecurity Analyst at Expert Insights. With deep cybersecurity knowledge and strong research skills, she leads Expert Insights’ product testing team, conducting thorough tests of product features and in-depth industry analysis to ensure that Expert Insights’ product reviews are definitive and insightful.
Laura also carries out wider analysis of vendor landscapes and industry trends to inform Expert Insights’ enterprise cybersecurity buyers’ guides, covering topics such as security awareness training, cloud backup and recovery, email security, and network monitoring. Prior to working at Expert Insights, Laura worked as a Senior Information Security Engineer at Constant Edge, where she tested cybersecurity solutions, carried out product demos, and provided high-quality ongoing technical support.
Laura holds a Bachelor’s degree in Cybersecurity from the University of West Florida.