Best 11 SaaS Backup Solutions For Business (2026)
We reviewed leading SaaS backup platforms on the breadth of application coverage, recovery granularity, and how well they handle point-in-time restoration. The gaps in coverage were eye-opening.
Written by
Alex Zawalnyski
Technical Review by
Craig MacAlpine
Quick Summary
SaaS backup solutions protect data in Microsoft 365, Google Workspace, Salesforce, and other cloud applications against deletion, ransomware, and corruption — covering the gap that SaaS providers’ shared responsibility model leaves to the customer. Most organizations discover that gap when they need to restore data that no longer exists in the vendor’s recycle bin. We reviewed the leading platforms and found Backupify, Acronis Advanced Backup, and Barracuda Cloud-to-Cloud Backup to be the strongest on application coverage and recovery reliability.
SaaS applications hold critical business data, but cloud providers don’t guarantee recovery. If a user deletes data in Microsoft 365 or Google Workspace, you have days—sometimes hours—before it’s gone forever. You need a backup solution that captures your cloud data independently.
The real challenge isn’t finding a SaaS backup tool. It’s finding one that provides reliable protection without constant management overhead, offers straightforward recovery when disasters happen, and scales with your organization without surprise costs. You need automated backups that capture new users without manual configuration. You need granular restore capabilities so you’re not rebuilding entire directories to recover a single file. And you need transparent pricing that doesn’t hide per-service costs.
We evaluated 11 SaaS backup solutions across cloud platforms, testing each for backup reliability, granular recovery capabilities, administrative overhead, storage flexibility, and cost transparency. We reviewed customer feedback and deployment experiences to identify where platforms deliver value and where they create friction. We spoke with IT teams managing backup operations to understand real-world priorities.
This guide gives you the technical insights and decision framework to match the right SaaS backup solution to your organization’s specific cloud environment, recovery requirements, and operational scale.
Our Recommendations
We reviewed 11 products and selected the top performers for different use cases.
- Best For Microsoft 365: Backupify offers — Three daily automated backups across all major M365 and Google Workspace apps.
- Best For MSP Operations: Acronis Advanced Backup — Single agent handles backup, antimalware, and vulnerability scanning together.
- Best For Security: Barracuda Cloud-to-Cloud Backup offers — Hands-off operation automatically captures new mailboxes and SharePoint sites.
- Best For Small Teams: OpenText CloudAlly — Automatic new user detection eliminates manual backup configuration tasks.
- Best For Data Recovery: Cohesity DataProtect BaaS — Unified Helios console manages cloud, SaaS, and on-premises backups together.
Backupify handles cloud-to-cloud backup for Google Workspace and Microsoft 365. It’s part of Datto’s SaaS Protection suite and runs on Datto’s private cloud infrastructure, protecting over 40,000 organizations. We think it’s one of the better options for IT teams that want automated protection without constant management overhead.
Backupify Key Features
The platform backs up Exchange, OneDrive, SharePoint, Teams, Gmail, and Drive three times daily without intervention. Setup takes about 10-15 minutes per environment, and dashboard indicators use simple red, yellow, and green signals to flag issues. Granular restore lets you recover individual emails or files without overwriting existing data, and point-in-time recovery gives you ransomware protection when you need to roll back to a clean state. Datto’s private cloud is SOC 2 Type II compliant with geo-redundant storage and encryption in transit and at rest.
What Customers Say
Users consistently praise the reliability and ease of use. The product works quietly in the background with rare support calls needed. That said, some users report that M365 SSO integration has been missing despite years on the product roadmap, and the folder hierarchy display makes navigating restores harder than it should be.
Our Take
We think Backupify works best for teams wanting low-maintenance backup coverage that just runs. If you need hands-off protection with solid recovery options, this is a good fit. If you require granular scheduling control or polished admin tools, you may find the interface frustrating. The three daily backups and simple status dashboards suit teams that prioritize reliability over interface polish.
Strengths
- Three daily automated backups across all major M365 and Google Workspace apps
- Granular file and email recovery without overwriting existing data
- Point-in-time restore provides clean ransomware rollback options
- SOC 2 Type II compliant private cloud with geo-redundant storage
Cautions
- Reviews note no M365 SSO integration despite years on the product roadmap
- Users report folder hierarchy display makes navigating restores harder than necessary
Acronis Advanced Backup
Acronis Advanced Backup is part of the Cyber Protect Cloud platform, built primarily for MSPs managing multiple client environments. It bundles backup with security capabilities like vulnerability assessments and antimalware under one agent. We think the consolidation play is genuine here: instead of juggling separate backup and security tools, MSPs get continuous data protection, incremental backups, and threat detection in one console.
Acronis Advanced Backup Key Features
The single-agent approach solves a real MSP headache. Continuous data protection logs changes in real time, so nothing slips through the cracks. Storage flexibility stands out: you can push backups to Acronis-hosted cloud, public cloud providers, or keep data on local MSP storage. Recovery options span granular file restores to full system rebuilds. Safe Recovery prevents restoration of infected machines, and immutable storage protects against ransomware corruption. M365 and Google Workspace backup comes with unlimited storage.
What Customers Say
The multi-tenant dashboard gets consistent praise for handling dozens of clients without performance issues. Teams report measurable reductions in downtime costs after deployment. According to customer feedback, new feature setup requires significant time investment to configure properly, and some users mention that support response times lag behind expectations for business-critical issues.
Our Take
We think Acronis Advanced Backup is well worth considering if you’re an MSP looking to consolidate backup and security under one platform. The single-agent model cuts operational overhead significantly, and the storage flexibility matters for clients with mixed compliance requirements. Initial configuration requires planning, but the payoff in reduced tool sprawl is real.
Strengths
- Single agent handles backup, antimalware, and vulnerability scanning together
- Continuous data protection captures changes in real time without gaps
- Flexible storage options across Acronis cloud, public cloud, or local infrastructure
- Multi-tenant dashboard scales efficiently across large client bases
Cautions
- Customers note new feature setup requires significant time investment to configure properly
- Users mention support response times lag behind expectations for business-critical issues
Barracuda Cloud-to-Cloud Backup
Barracuda Cloud-to-Cloud Backup protects Microsoft 365 data across Teams, Exchange, SharePoint, OneDrive, Entra ID, Planner, and OneNote. It lives entirely in the cloud with no software or hardware to manage. We think it’s a natural fit for organizations already running Barracuda’s email security stack, where the bundle pricing makes strong economic sense.
Barracuda Cloud-to-Cloud Backup Key Features
The hands-off operation is the standout. After initial configuration, the platform automatically picks up new SharePoint sites and mailboxes without manual intervention. Entra ID backup is included in the M365 license, which protects the critical identity data controlling access to internal and external resources. Alerts and reports provide visibility without creating noise, and the compliance angle matters: having third-party backup satisfies audit requirements and governance checks with quick proof-of-backup documentation.
What Customers Say
Users appreciate the bundled value for organizations already using Barracuda email tools. Compliance reporting runs automatically, which saves time during audits. Some users report that the restore interface lacks intuitive navigation for single-file recovery tasks, and the UI can feel dated with slow performance and unclear folder hierarchies.
Our Take
We think Barracuda works best if you already use their email protection tools. The bundle pricing and Entra ID inclusion make it a cost-effective choice for that scenario. If backup is your primary need and you want polished restore workflows, evaluate standalone some alternatives first. The automatic site discovery and hands-off operation are genuine strengths for teams that don’t want to manage backup day-to-day.
Strengths
- Hands-off operation automatically captures new mailboxes and SharePoint sites
- Entra ID backup included with M365 license for identity data protection
- Audit and compliance ready with quick proof-of-backup documentation
- Bundle pricing benefits existing Barracuda email security customers
Cautions
- Users report the restore interface lacks intuitive navigation for single-file recovery
- Reviews note the UI feels dated with slow performance and unclear folder hierarchies
OpenText CloudAlly
OpenText CloudAlly backs up Microsoft 365, Salesforce, Google Workspace, Box, and Dropbox from a single platform. CloudAlly has been pioneering SaaS backup since 2011 and now serves over 30,000 customers. The per-user pricing positions this squarely for SMBs wanting straightforward cloud-to-cloud protection without complexity.
OpenText CloudAlly Key Features
Automatic user detection is the standout feature. When you add new users to your environment, CloudAlly picks them up at the next scheduled backup without manual configuration. The platform runs automated backups up to three times daily with immutable storage on AWS S3 and unlimited retention. Data deduplication happens at the source, cutting down redundant transfers. Restore options include pushing data back to the original location or exporting to local PST files, and granular recovery works smoothly for single files. Compliance coverage includes ISO 27001, HIPAA, and GDPR with AES 256-bit encryption.
What Customers Say
Users praise the set-and-forget reliability. The activity console makes tracking backup status straightforward. That said, according to customer feedback, SharePoint storage tier pricing runs higher than competitors, and there’s no easy way to review costs or optimize which data gets backed up frequently. Some users also report slow backup performance despite fast local connections.
Our Take
We think CloudAlly is a strong fit for small to mid-sized teams wanting multi-platform backup without complexity. The automatic user detection and transparent per-user pricing help with budgeting and scaling. If you need granular cost controls at scale, larger enterprises may find the billing opaque as data volumes grow.
Strengths
- Automatic new user detection eliminates manual backup configuration tasks
- Multi-platform coverage spans Microsoft 365, Salesforce, Google Workspace, Box
- Immutable backups on AWS S3 with unlimited retention and up to 3x daily frequency
- ISO 27001, HIPAA, and GDPR compliant with AES 256-bit encryption
Cautions
- Customers note SharePoint storage tier pricing runs higher than competing solutions
- Some users report no built-in tools to optimize backup costs as data volumes scale
Cohesity DataProtect BaaS
Cohesity DataProtect BaaS (now also marketed as Cloud Protection Service) handles backup and recovery across cloud, SaaS, and on-premises environments from a unified console. The platform is built around zero trust principles with AI-powered capabilities. We think it’s a strong option for organizations that need to manage hybrid data protection from a single pane of glass.
Cohesity DataProtect BaaS Key Features
The Helios management interface delivers on the unified management promise. Cloud workloads, physical appliances, and M365 data all live in one console, and the integration between Helios and local clusters makes remote management smooth and secure. Global search tools speed up data identification when you need to recover specific items. Recovery options flex from granular single-file restores to bulk operations, with the choice to push data back to the original location or somewhere new. Anti-ransomware protection keeps stored backups clean.
What Customers Say
Users appreciate the unified hybrid protection without juggling multiple tools. The single console reduces operational complexity, and setup runs smoothly with hands-on support assistance. Some users mention that initial deployment requires careful planning and configuration expertise, and based on customer feedback, disabled accounts continue being backed up until manually removed, which can inflate costs.
Our Take
We think Cohesity DataProtect BaaS is well worth considering for enterprises managing hybrid and SaaS backup together. The unified console genuinely reduces operational complexity once deployed. Teams lacking extensive backup implementation experience may need vendor guidance during initial deployment, but the long-term operational simplicity justifies the upfront investment.
Strengths
- Unified Helios console manages cloud, SaaS, and on-premises backups together
- Global search tools speed data identification and recovery operations
- Zero trust architecture and AI capabilities provide modern data protection
- Flexible recovery options from granular file restore to bulk operations
Cautions
- Users mention initial deployment requires careful planning and configuration expertise
- Customers note disabled accounts continue being backed up until manually removed
Druva inSync
Druva inSync backs up Microsoft 365, Google Workspace, Salesforce, Slack, and endpoints from a single SaaS platform. The compliance focus sets it apart from most backup tools. Built-in monitoring for GDPR and HIPAA, plus legal hold management and eDiscovery tools, make this a strong fit for regulated industries needing audit-ready protection. We think it’s one of the better options for organizations where compliance documentation matters as much as backup reliability.
Druva inSync Key Features
The regulatory features go beyond checkbox compliance. The platform proactively tracks compliance risks and can take corrective action automatically. Legal hold management and eDiscovery tools accelerate data collection when legal requests arrive. Federated search provides visibility across all protected workloads from one interface. SIEM integration with Splunk pushes significant events to your security team. The cloud-native architecture eliminates hardware dependencies entirely, and Druva’s AI-driven Managed Data Detection and Response (MDDR) provides 24/7 anomaly detection and rollback.
What Customers Say
Users describe this as set-and-forget protection that runs in the background without constant attention. Recovery works smoothly with granular restore options, and long-term customers report stable, predictable operation. Some customer reviews note that file access gets briefly blocked during active backup phases, typically 15-20 minutes, and storage limits at lower tiers may not suit data-heavy organizations.
Our Take
We think Druva inSync fits organizations in healthcare, finance, or legal where compliance documentation matters as much as backup reliability. The eDiscovery and legal hold capabilities are genuine differentiators. If eDiscovery is a regular need for your organization, budget for the Elite tier upfront. Pricing starts at $2.50 per user monthly, which is competitive for the compliance depth on offer.
Strengths
- Proactive compliance monitoring for GDPR and HIPAA with automated corrective actions
- Federated search spans all workloads for fast cross-platform data discovery
- Legal hold and eDiscovery tools streamline response to legal data requests
- AI-driven MDDR provides 24/7 anomaly detection, rollback, and quarantine
Cautions
- Customers note storage limits at lower tiers may not suit data-heavy organizations
- Users note file access gets briefly blocked during active backup phases
Keepit
Keepit is a Danish backup solution covering Microsoft 365, Dynamics 365, Google Workspace, Salesforce, and Entra ID. The platform stores backup copies across two separate mirrored data centers on independent cloud infrastructure, which means your backups aren’t dependent on the same cloud provider as your production data. We think the vendor-neutral approach and strong compliance positioning make this a solid option for organizations with data sovereignty concerns.
Keepit Key Features
The independent cloud infrastructure is the key differentiator. Unlike backup tools that store data on the same cloud provider as your production environment, Keepit maintains its own infrastructure across mirrored data centers in the region of your choice. Multi-tenant management is particularly valuable for MSPs and distributed organizations. You can manage multiple tenants under a single portal and restore across tenants, which simplifies migration projects. Granular restore works down to individual emails and documents. Compliance credentials include ISO 27001 certification for staff and software development, not just data centers, plus GDPR compliance.
What Customers Say
Users praise the straightforward setup, user-friendly interface, and reliable background operation. The platform requires minimal training to get started. Support quality gets positive mentions, and unlimited storage on higher tiers removes capacity concerns entirely. Some customer reviews note that the periodic backup model may not achieve daily cycles for large data volumes, and license seat availability lacks clear visibility in the interface.
Our Take
We think Keepit is well worth considering if data sovereignty and vendor-neutral storage matter to your organization. The independent infrastructure is a meaningful advantage over backup tools that rely on AWS or Azure. The multi-tenant capabilities make it a strong fit for MSPs. Clear tiered pricing and the ISO 27001 certification depth add confidence for regulated environments.
Strengths
- Independent cloud infrastructure stores backups separately from your production cloud provider
- Multi-tenant management and cross-tenant restore simplify migrations and MSP operations
- ISO 27001 certification covers staff and software development, not just data centers
- Unlimited storage on higher tiers eliminates capacity planning concerns
Cautions
- Reviews mention periodic backup model may not achieve daily cycles for large data volumes
- Users mention license seat availability lacks clear visibility in the interface
NAKIVO Backup and Replication
NAKIVO delivers backup and recovery for virtual, physical, cloud, and Microsoft 365 environments from a single interface. The company has grown to 24,000 customers across 174 countries since 2012. Pricing starts at $0.80 per user per month for M365 backup, with a free edition covering 5 users. We think the value proposition is strong for SMBs who want reliable protection without enterprise pricing.
NAKIVO Backup and Replication Key Features
Backup speed is consistently impressive. Incremental backups track changes efficiently using native change tracking, avoiding redundant data transfers after the initial full backup. Deduplication and compression keep storage costs manageable. The Screenshot Verification feature automatically boots VMs from backup in an isolated environment and captures proof the restore works. Recovery options flex from single files to full system restores, and S3 integration with AWS or Backblaze takes only a few steps.
What Customers Say
Users consistently praise the responsive support team. Live phone and Google Meet sessions with actual engineers help teams through setup and complex scenarios. Documentation is extensive, making initial configuration straightforward. That said, some customer reviews note that the console interface feels dated compared to cloud-native competitors, and advanced features are locked behind higher-tier editions.
Our Take
We think NAKIVO is a solid choice for SMBs that need multi-environment backup at a competitive price point. The $0.80/user/month M365 pricing undercuts most competitors in this space, and the free edition is useful for small teams evaluating the platform. The Screenshot Verification feature is a genuine differentiator for organizations that need provable backup validity. If a modern cloud-native interface is a priority, you may find the console frustrating.
Strengths
- M365 backup pricing starts at $0.80 per user per month with a free 5-user edition
- Screenshot Verification proves backup validity by booting VMs in isolation
- Fast incremental backups with deduplication minimize storage and transfer overhead
- Live support sessions with engineers accelerate setup and troubleshooting
Cautions
- Reviews note the console interface feels dated compared to cloud-native competitors
- Users report advanced features and key capabilities are locked behind higher-tier editions
Own from Salesforce (formerly OwnBackup)
Own from Salesforce (formerly OwnBackup) delivers SaaS data protection for Salesforce, Microsoft 365, and ServiceNow with automated backups, granular recovery, and sandbox seeding. OwnBackup was acquired by Salesforce for $1.9 billion in 2024 and now operates under the Salesforce umbrella. The M365 plan stores daily backups for 10 years. We think the Salesforce acquisition strengthens the platform’s position as the go-to backup solution for Salesforce-centric organizations.
Own from Salesforce (formerly OwnBackup) Key Features
The backup comparison feature saves significant time. You can quickly identify new or edited data between snapshots and restore to previous versions in minutes, which is invaluable when user errors or bad integrations corrupt records. Sandbox seeding accelerates testing and development workflows by populating environments with real data. The platform captures metadata, custom objects, chatter feeds, attachments, and files. Compliance tooling covers GDPR, CCPA, HIPAA, and SEC 17a-4 out of the box.
What Customers Say
Users consistently praise the onboarding experience. Instead of generic documentation, teams get paired with specialists who tailor guidance to their environment. Several reviewers have called out specific support engineers by name for exceptional help. Based on customer feedback, initial setup complexity challenges teams without dedicated Salesforce admins, and large dataset restores take longer than expected under heavy volumes. The minimum $500 monthly contract prices out smaller teams.
Our Take
We think Own from Salesforce is well worth considering if Salesforce data protection is mission-critical for your organization. The Salesforce acquisition adds long-term platform stability and deeper integration potential. The sandbox seeding and compliance tooling justify the enterprise pricing for organizations in regulated industries. If budget constraints dominate your decision, evaluate alternatives first.
Strengths
- Backup comparison quickly identifies changes and enables fast point-in-time restores
- Sandbox seeding accelerates development and testing workflows significantly
- Built-in compliance coverage for GDPR, CCPA, HIPAA, and SEC 17a-4
- Acquired by Salesforce for $1.9 billion, ensuring long-term platform investment
Cautions
- Customers note initial setup complexity challenges teams without dedicated Salesforce admins
- Reviews note large dataset restores take longer than expected under heavy volumes
Skyvia
Skyvia combines cloud data integration, backup, and management in a single no-code platform built by Devart. The solution connects over 200 applications including Salesforce, HubSpot, Dynamics 365, Google Workspace, QuickBooks, and Shopify. We think it’s best suited for teams that need data integration alongside backup rather than dedicated backup as the primary use case.
Skyvia Key Features
Skyvia isn’t just a backup tool. It bundles data integration, automation, backup, query, and connectivity modules under one roof. Scheduled syncs run reliably in the background without constant attention, and incremental updates land data in predictable structures that work well for analytics. The platform handles large data volumes without strain, and mapping fields, applying filters, and setting schedules stays approachable for small technical teams. Data sits encrypted on geo-redundant Azure servers with AES 256-bit encryption.
What Customers Say
Users praise the stability and responsive support. The no-code approach works well for teams with limited technical resources, and setup takes hours rather than days. Pricing stays predictable as organizations scale, with plans starting at $7 monthly for 20GB. Some customer reviews note that the interface density creates a learning curve for new users, and error logs lack the detail needed for efficient troubleshooting.
Our Take
We think Skyvia fits teams that need data integration and backup in one platform rather than a dedicated backup solution. If your primary need is moving and syncing data across cloud applications with backup as a secondary benefit, this delivers well. If dedicated SaaS backup with deep recovery features is the priority, purpose-built tools like Backupify or Keepit will serve you better.
Strengths
- No-code approach makes data integration and backup accessible to non-technical teams
- Over 200 application connectors including Salesforce, HubSpot, and Dynamics 365
- Scheduled syncs run reliably in background without ongoing maintenance
- Predictable tiered pricing scales from $7 monthly to enterprise volumes
Cautions
- Reviews note interface density creates a learning curve for new users
- Users report error logs lack detail needed for efficient troubleshooting
Veeam Backup for Microsoft 365
Veeam Backup for Microsoft 365 protects Exchange, SharePoint, OneDrive, and Teams data with flexible management options. The platform serves 13 million users globally and is now on version 8. You can run it hands-on or opt for fully managed BaaS, and a free Community Edition covers up to 10 users. We think it’s one of the strongest M365 backup options on the market, particularly for organizations that want deployment flexibility.
Veeam Backup for Microsoft 365 Key Features
Granular restore capabilities are the standout. You can recover a single email, specific file version, or entire mailbox without full recovery operations. The intuitive search function locates items quickly. Immutability features protect backup copies from corruption and ransomware, with support for Azure Blob Storage, Amazon S3, IBM Cloud Object Storage, or S3-compatible storage. Version 8 added role-based access control and MFA for the console, plus full support for Teams shared and private channels. Proxy Pools distribute backup traffic across multiple proxies to stay under Microsoft’s throttling limits.
What Customers Say
Users praise the clean dashboard and straightforward documentation. Security features get consistently positive feedback, and pricing aligns with industry standards. That said, according to some customer reviews, large mailbox and SharePoint restores run slower than expected, and licensing mechanics lack clarity around user deletion and seat counts during true-up cycles.
Our Take
We were impressed with Veeam’s granular recovery depth and deployment flexibility. The choice between self-managed and fully managed BaaS suits organizations at different maturity levels. The free Community Edition is a strong entry point for small teams evaluating the platform. If large-scale restore speed is critical for your recovery SLAs, test with your actual data volumes before committing.
Strengths
- Granular restore recovers single emails or files without full mailbox rebuilds
- Immutable backup storage supports Azure Blob, Amazon S3, and S3-compatible options
- Free Community Edition covers small teams up to 10 users
- Version 8 adds RBAC, MFA, and full Teams shared/private channel support
Cautions
- Reviews note large mailbox and SharePoint restores run slower than expected
- Customers note licensing mechanics lack clarity around user deletion and seat counts
What To Look For: SaaS Backup Solutions Checklist
When evaluating SaaS backup solutions, we’ve identified eight essential criteria. Here’s the checklist of questions you should be asking:
Cloud Platform Coverage: Does it back up all the cloud services your organization uses? Check Microsoft 365 (Exchange, Teams, SharePoint, OneDrive), Google Workspace, Salesforce, Slack, and any others specific to your environment. Are there limitations on what gets backed up (archive mailboxes, shared drives, etc.)?
Backup Frequency and Retention: How often does the platform back up your data? Can you configure different schedules for different platforms? What’s the maximum retention period? Can you set longer retention for specific data types?
Granular Restore Capabilities: Can you recover individual emails or files without rebuilding entire mailboxes or directories? How intuitive is the restore interface for finding specific items? Can you export data to formats like PST for offline access?
Administrative Overhead: Does the platform automatically detect new users and add them to backups? How much manual configuration is required? Can non-technical staff manage backups, or does it need dedicated IT involvement?
Storage and Cost Transparency: Is pricing straightforward per-user or are there hidden per-service costs? What’s included in the base price? Can you track costs easily as your data grows? Are there tools to optimize backup costs?
Ransomware and Disaster Recovery: Does the platform offer point-in-time recovery to roll back to a clean state? Can you recover to alternative locations? Is there immutable storage to prevent ransomware from deleting backups?
Compliance and Reporting: Can you generate proof-of-backup reports for audits? Does it support compliance frameworks you need (HIPAA, GDPR, SOC 2, etc.)? Are backup completion reports automated or manual?
Support and Reliability: How responsive is customer support for issues? What’s the SLA for critical backup failures? Can you get backup status visibility through dashboards or email reports?
Weight these criteria based on your environment. Small organizations need simple setup and transparent pricing. MSPs managing multiple clients need multi-tenant capabilities and consolidation. Enterprises managing hybrid environments need unified console management. Get these fundamentals right, and the rest of the platform decision becomes straightforward.
How We Compared The Best SaaS Backup Solutions
Expert Insights is an independent editorial team that researches, tests, and reviews cloud data protection solutions. No vendor can pay to influence our review of their products. Our Editor’s Scores are based solely on product quality. Before testing, we map the full vendor landscape for each category, identifying all active vendors from market leaders to emerging challengers.
We evaluated 11 SaaS backup platforms, covering cloud platform coverage and completeness, backup frequency and retention flexibility, granular recovery usability, administrative ease of deployment and management, cost transparency and scalability, ransomware protection and disaster recovery capabilities, and compliance support. Each platform was tested with scenarios representing different organization sizes and cloud service combinations.
Beyond hands on testing, we conducted extensive market research across the SaaS backup landscape and reviewed customer feedback and interviews to validate vendor claims against operational reality. We spoke with IT teams managing backup operations across small businesses, mid-market organizations, and enterprises to understand real-world priorities and post-implementation experience. Our editorial and commercial teams operate independently. No vendor can pay to influence our review of their products.
This guide is updated quarterly. For full details on our evaluation process, visit our How We Test & Review Products.
The Bottom Line
Your ideal SaaS backup solution depends on which cloud platforms you use, your organizational size, and how much you need to consolidate backup and recovery functions.
For teams wanting hands-off M365 and Google Workspace protection, Backupify delivers simple setup with reliable three daily backups. Minimal ongoing management with clear status dashboards work well for organizations prioritizing reliability over interface polish.
For small to mid-sized teams needing multi-platform backup, OpenText CloudAlly covers Microsoft 365, Salesforce, Google Workspace, Box, and Dropbox. Transparent per-user pricing and automatic user detection simplify budgeting and scaling.
For MSPs managing multiple client environments, Acronis Advanced Backup bundles backup with antimalware and vulnerability scanning.
For organizations already using Barracuda email security, Barracuda Cloud-to-Cloud Backup integrates smoothly with bundle pricing. Hands-off operation with automatic site discovery handles M365 protection without constant attention.
For enterprises managing hybrid and SaaS backup together, Cohesity DataProtect BaaS delivers unified console management across cloud, SaaS, and on-premises environments.
Read the individual reviews above to dig into cloud platform coverage, recovery capabilities, administrative ease, and the trade-offs that matter for your specific backup needs.
FAQs
Everything You Need To Know About SaaS Backup Solutions (FAQs)
Backup and recovery is the practice of making regular copies of all of your data, and storing it securely for later. If your network is attacked and you lose access to your data, you can restore from one of these records. Unless you are backing up in real time, you can only restore to the nearest backup – this could be a few days, to a few weeks ago, depending on how your organization operates.
The 3-2-1 rule describes the best practice for storing backups of your data. The strategy suggests that you should have three separate copies of your data, stored in two different formats, with one copy being held offsite. This strategy balances the need for security and reliability, whilst remaining practical and reasonable.
There are three main ways to backup your data:
Full Backups offer a complete backup of every piece of data on your entire network. This is a very comprehensive process and results in a total separate copy of your data. It is, however, a time consuming and storage intensive process.
Incremental Backups result in a complete backup, so this is still a comprehensive option. The difference, here, is that anything that hasn’t changed since the last backup will not be recorded. That way, you will have a very recent version of a file that is frequently changed, but a file that has not been edited might be from a few backups ago. This results in a patchwork, but comprehensive, account of your entire network. These backups are much faster to carry out, and significantly reduce the amount of data needed.
Differential Backups are like an incremental backup, except that rather than using the previous “patchwork” backup as a baseline, it will use the last full backup. If, for example, you carry out a full backup on the 1stof the month, then a differential backup on the 5th, a backup on the 10th will capture everything from the 1st, not the 5th. The benefit of this type of backup is that it is faster to restore than incremental backups.
With differential backups, you can restore your entire network from two backups (the original, and the subsequent one). With incremental backups, however, you may have to pull data from many different backups to regain a complete copy of your data.
Written By
Alex is an experienced journalist and content editor. He researches, writes, factchecks and edits articles relating to B2B cyber security and technology solutions, working alongside software experts.
Alex was awarded a First Class MA (Hons) in English and Scottish Literature by the University of Edinburgh.
Technical Review
Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davis, formerly J2Global (NASDAQ: ZD) in 2013.
Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.
Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.