Technical Review by
Craig MacAlpine
Adaptive Security simulates deepfake audio, video, voice, and text attacks from one platform with AI content creator building custom scenarios matched to your business and direct mail injection.
Phished combines automated phishing simulations with gamified micro-learning and autonomous campaign scheduling eliminating manual management while delivering behavioral risk scoring for individual employees.
TitanHQ Security Awareness Training runs low-maintenance automation with thousands of phishing templates receiving regular updates while providing SCORM-compliant LMS integration.
Your employees fall for phishing attacks at alarming rates. Not because they’re careless, but because attacks have gotten smarter. AI-generated emails look authentic. Deepfake videos impersonate executives. Domain spoofing defeats visual inspection. You need training that builds real behavior change, not just checkbox compliance.
The challenge is that most security awareness training feels like bureaucratic box-checking. Users resent mandatory sessions, skip modules, and retain almost nothing. Meanwhile, your actual phishing problem stays unsolved. The right platform combines simulations that feel realistic, training that sticks, and reporting that shows you’re actually reducing click rates—not just documenting that you tried.
We evaluated 11 phishing simulation and awareness platforms across simulation realism, training content, automation depth, and reporting capabilities. We evaluated how each handles deployment, user engagement, and integration with email and identity systems. We also reviewed customer feedback to identify where platforms drive real behavior change and where they disappoint.
This guide gives you the framework to select a platform that teaches instead of annoys, reports actionable metrics instead of vanity numbers, and fits your team’s capacity for ongoing management.
We found these platforms vary in automation level, template depth, and reporting flexibility. Choose based on your team bandwidth, desired engagement style, and integration needs.
Adaptive Security is a generative AI phishing simulation platform built for organizations facing deepfake and multi-channel social engineering threats. It targets mid-sized to enterprise security teams who need to train employees against AI-powered attacks.
We found the simulation variety impressive. Voice phishing, email attacks, SMS campaigns, and deepfake audio and video all run from one platform. The AI content creator lets you build custom scenarios based on your specific business risks rather than relying on generic templates.
The modular design means you can tailor campaigns to different departments or threat profiles. Employee-specific deepfakes create memorable training moments that stick.
The dashboard tracks campaign performance and completion rates in real time. Automated notifications through Slack and email keep training programs moving without manual follow-up. We saw the M365 integration connect quickly, and direct mail injection avoids false positives from email gateway scanning.
Customers say setup is nearly turnkey. Most teams get operational within hours. Support responds within 24 hours and actively incorporates feedback into product updates.
Some users have flagged reporting flexibility as a gap. You can view completion percentages on the dashboard, but exporting that same data for stakeholder reviews requires workarounds. International coverage also has limitations for organizations with offices outside the US.
We think Adaptive Security fits teams prioritizing defense against emerging AI-driven attacks. If your training needs center on traditional phishing without deepfake concerns, simpler tools exist.
Phished is a security awareness training platform that combines automated phishing simulations with gamified micro-learning. It targets organizations wanting hands-off campaign management with individual risk scoring to track employee vulnerability over time.
We found the autonomous scheduling particularly useful. The platform auto-generates phishing content and sends campaigns on custom cadences without manual intervention. This makes compliance reporting straightforward and removes the calendar reminders.
The Behavioral Risk Score tracks each employee’s interactions and adjusts training intensity accordingly. Gamification elements create internal competition that keeps engagement high across multi-year deployments.
Customers say the setup experience varies significantly. Some report quick implementation, while others flag that Google Workspace and Okta integrations took longer than expected. Users have flagged direct message injection as unreliable, forcing fallback to SMTP relay with ongoing maintenance.
The interface feels dated for a platform positioning itself as next-gen.
We think Phished works well if your priority is meeting contractual training requirements with minimal ongoing effort. The autonomous scheduling removes administrative burden entirely.
TitanHQ Security Awareness Training is a behavior-focused platform combining gamified training modules with automated phishing simulations. It serves education, healthcare, and business sectors, with strong appeal to MSPs managing multiple client environments.
We found the automation here solid. Once campaigns are scheduled, the platform runs itself with minimal ongoing attention. Phishing templates number in the thousands with regular updates, and you can build custom simulations. The combination of automation and template volume means you can maintain a continuous simulation program without dedicated staff time.
Compliance coverage is broad. The platform meets HIPAA, GDPR, ISO, ENISA, and Cyber Essentials standards. SCORM compliance allows LMS integration for organizations running custom training content alongside TitanHQ modules.
Customers say support quality is inconsistent. Some requests get handled immediately. Others sit in queue for months without resolution. Feature requests often go unaddressed, which frustrates teams hoping for platform improvements.
M365 tenant setup takes longer than competing platforms, which matters for MSPs onboarding multiple clients.
We think TitanHQ fits MSPs and compliance-driven organizations looking for affordable, low-maintenance training. The pricing works especially well for managed service providers handling multiple client environments.
If you need responsive support or quick tenant provisioning, expect some friction. But for teams prioritizing automation and compliance coverage at a competitive price, this delivers.
ESET Cybersecurity Awareness Training is a gamified phishing simulation platform that prioritizes engagement over checkbox compliance. It targets small to mid-sized organizations, particularly those already running ESET endpoint protection.
We found the 90-minute RPG-style module effective at keeping employees engaged. Instead of passive video watching, users apply concepts in scenario-based challenges. The gamification approach drives higher completion rates than traditional awareness training.
The platform auto-enrolls users who fail phishing simulations into targeted remedial training. Certificates and LinkedIn badges provide external validation employees appreciate. Regular content updates with bonus training packs keep material from going stale.
Customers say the user assignment dashboard takes time to learn. Initial setup confusion is common. Creating custom email templates requires technical skills that may stretch smaller IT teams.
We think ESET fits organizations already invested in ESET endpoint protection. The integration makes sense, and the gamified approach works well for teams struggling with training completion rates.
If your team needs granular customization or runs a tight budget, other platforms offer more flexibility. But for SMBs wanting training employees will actually engage with, this delivers.
IRONSCALES combines AI-driven email security with phishing simulations and security awareness training in a single platform. It targets SMBs through enterprises wanting simulation capabilities integrated with active threat remediation rather than standalone training tools.
We found the unified approach practical. The platform catches threats that M365 with Defender misses, while the Themis AI auto-classifies suspicious emails and improves with tuning. GPT-powered spear-phishing generation creates realistic simulation scenarios based on actual attack patterns.
The Report Phishing button trains employees to flag suspicious messages and feeds real threat data back into the system. Benchmarking assessments adjust simulation difficulty per user. Setup takes under an hour, and remedial training integrates directly with failed simulation responses.
Customers say the interface takes time to learn. Settings are scattered, and finding specific configurations requires digging. Users have flagged that Report Button integration with Google and M365 requires manual steps rather than automatic deployment.
The role-based access model creates friction. Analysts who need to remediate incidents and manage training campaigns require admin privileges since those permissions live in separate roles. No Android app exists for mobile admin work.
We think IRONSCALES works best for teams wanting phishing simulation tied to active email threat detection. The integration between security and training creates a feedback loop standalone platforms lack.
Hoxhunt is an AI-driven phishing simulation platform that personalizes training based on individual user weaknesses. It targets large global enterprises in high-risk industries like financial services, critical infrastructure, and manufacturing.
We found the personalization approach effective. The AI engine identifies skill gaps and adjusts difficulty accordingly. Simulations arrive randomly in real inboxes rather than scheduled sessions, which trains employees to stay alert during normal work. Support for 30+ languages and geolocation targeting works well for distributed teams.
The rewards system with stars, badges, and leaderboards drives engagement.
Customers say the competition aspect works well for office employees but frustrates field workers who check email less frequently. There is no vacation mode, so users miss simulations during time off and lose ranking points. Some users have flagged that exercises become repetitive over time.
The Outlook integration only works on desktop.
We think Hoxhunt fits large enterprises with global footprints and elevated threat profiles. The personalization and multilingual support justify the investment at scale.
Huntress offers fully managed phishing simulation and security awareness training backed by a 24-hour SOC. It targets MSPs and IT teams who want turnkey training without the administrative overhead of self-managed platforms.
We found the managed approach distinctive. Huntress handles deployment and ongoing administration, so you are not building campaigns yourself. The phishing simulations draw from live threat telemetry across millions of endpoints, which keeps scenarios current with actual attack patterns.
Training episodes run 7-10 minutes with animated, narrative-driven content designed for retention rather than compliance checkboxes. The platform integrates with the broader Huntress security stack including EDR, identity protection, and SIEM for teams consolidating vendors.
Huntress built credibility through their managed EDR product, which MSPs praise for low false positives, responsive support, and easy RMM integration. Customers say the platform navigation is clean and deployment is straightforward through pre-made scripts.
The SAT product is newer, so long-term customer feedback is still developing. But the 24-hour SOC backing and managed model carry over from their established security products. Support response times have drawn some criticism in isolated cases.
We think Huntress fits MSPs who want phishing simulation without dedicating staff time to campaign management. The managed model removes administrative burden entirely, and the SOC-informed content adds credibility.
Cofense PhishMe combines phishing awareness training with threat detection and response in a unified platform. It targets organizations wanting human reporting integrated directly with automated triage rather than treating training and security as separate functions.
We found the dual approach practical. The Cofense Reporter button trains employees to flag suspicious messages, and those reports feed directly into the Triage tool for automated threat analysis. This creates a feedback loop where human detection strengthens machine response.
Simulations are customizable to address organization-specific risks rather than generic templates. Integrations with Gmail, Outlook, and IBM Notes cover most enterprise email environments. Reporting and analytics help measure progress and identify where additional training is needed.
Customers say the platform requires continuous maintenance. Managing training initiatives is resource-intensive, and repetitive simulations can cause user fatigue over time. Users have flagged that logs default to UTC format, which caused missed alerts for teams operating in other time zones.
The platform demands dedicated staff time to administer effectively.
We think Cofense fits organizations with dedicated security staff who want training connected to active threat response. The Reporter-to-Triage pipeline creates real operational value beyond awareness metrics.
Infosec IQ delivers security awareness training as a structured 12-month program combining phishing simulations with role-based training. It targets organizations of all sizes wanting immediate feedback mechanisms that redirect users to training the moment they click a simulated phishing link.
We found the instant feedback approach effective. When someone clicks a simulated phishing link, they get redirected to a training module immediately rather than waiting for scheduled sessions. This creates a direct connection between the mistake and the lesson.
The IQPhishSim tool offers customizable campaigns with weekly template updates. The PhishNotify plugin gives employees an easy way to report suspicious emails directly from Outlook. Campaign scheduling is flexible, and the content library includes extensive past trainings you can deploy as needed.
Customers say the reporting section and campaign management feel obtuse at first. The depth of features can overwhelm new administrators. Users have flagged that some functions like sandbox are unclear in purpose, and certain admin operations run slow.
Some organizations experienced access issues where users were locked out when trying to reach training. Support responsiveness helps offset the learning curve, with dedicated contacts who guide administrators through setup and ongoing management.
We think Infosec IQ fits organizations wanting a year-long structured training program with immediate feedback on user actions. The real-time redirect approach creates teachable moments that scheduled training misses.
KnowBe4 is one of the largest security awareness training platforms, offering over 1,300 resources including videos, games, quizzes, and posters. It targets organizations of all sizes, with particular strength in education and global enterprises needing multilingual content.
We found the content depth impressive. The library includes interactive modules, videos, games, posters, and newsletters across 34+ languages. Personalized phishing campaigns analyze individual user behavior and adjust difficulty accordingly. The organizational risk score gives clear visibility into where to focus training efforts.
Over 60 built-in reports support tracking and industry benchmarking. The Phish Alert button makes reporting suspicious emails straightforward. Mobile training through the Learner App extends reach beyond desktop users. Recent additions include deepfake defense training.
Customers say campaign configuration is time-consuming. There is no managed service option, so administrators handle all setup themselves. Users have flagged that admin portal navigation could be more streamlined, with quicker access to frequently used tools.
Some training modules feel repetitive after multiple cycles.
We think KnowBe4 fits organizations prioritizing content variety and multilingual support. The library depth is hard to match, and the reporting capabilities support compliance requirements across industries.
Proofpoint Security Awareness Training uses real-world threat intelligence to drive data-driven cybersecurity education. It targets large enterprises, particularly those already using or considering Proofpoint email security solutions.
We found the threat intelligence integration valuable. Daily threat data identifies high-risk accounts and shapes which simulations reach which users. You can take real sophisticated phishing attempts, neutralize them, and redeploy as training material rather than relying on generic templates.
The template library offers extensive customization options. Phishing simulations run via email and SMS, with adaptive learning assessments covering data protection, passwords, and compliance. The PhishAlarm button makes reporting straightforward. Monthly account manager meetings help align campaigns with organizational needs.
Customers say sender email flexibility is limited, which can make simulations less convincing. Some template elements like company names cannot be changed, reducing effectiveness when users have seen similar content before.
We think Proofpoint SAT fits large enterprises already invested in Proofpoint email security. The threat intelligence integration creates value standalone platforms cannot match when both products work together.
If you need MSP-friendly pricing or maximum template customization, other platforms offer more flexibility. But for enterprises wanting training informed by live threat data, Proofpoint delivers that intelligence connection.
An open-source phishing simulation tool for testing organizational susceptibility to phishing.
Offers highly engaging training content and adaptive phish simulations.
Integrates phishing simulations with security awareness training to educate users.
Provides phishing simulations and training to assess and improve employee awareness.
When evaluating phishing simulation platforms, we’ve identified six essential criteria. Here’s the checklist of questions you should be asking:
Weight these criteria based on your priorities. Organizations fighting sophisticated threats need realistic simulations and quick iteration. MSPs and resource-constrained teams need managed services or strong automation. Global enterprises need multilingual content and industry benchmarking. Once you’ve narrowed based on these questions, request a pilot with your most engaged department before full deployment.
Expert Insights is an independent editorial team that researches, tests, and reviews cybersecurity and IT solutions. No vendor can pay to influence our review of their products. Our Editor’s Scores are based solely on product quality and real-world effectiveness. Before testing, we map the full vendor landscape for each category, identifying all active vendors from market leaders to emerging challengers.
We evaluated 11 phishing simulation and awareness platforms across simulation realism, training content quality, automation capabilities, email integration, reporting depth, and user engagement. We assessed how each handles deployment, multi-channel attacks, custom scenarios, and integration with identity systems. We reviewed customer feedback and operational experiences to identify where platforms actually reduce click rates and where they just document training completion. We also consulted with security teams to understand threat modeling and behavior change approaches.
Our editorial team operates independently from our commercial team. No vendor can pay to influence our review of their products. This guide is updated quarterly. For full details on our evaluation process, visit our How We Test and Review Products page.
Phishing training works best when it feels authentic, teaches through experience, and integrates with real security operations. The right platform depends on whether you need hands-off management, specific threat coverage, or maximum content depth.
For organizations without dedicated admin resources, Huntress and Phished both handle automation without ongoing intervention. Huntress includes SOC-informed content. Phished personalizes training per employee.
For enterprises facing sophisticated threats, Adaptive Security is the only platform built for deepfakes and voice phishing. If traditional phishing is your concern, KnowBe4 offers unmatched content range with 1,300+ resources across 34 languages.
For teams wanting to integrate training with active threat detection, IRONSCALES and Cofense both create feedback loops where user reports strengthen security detection.
Read the individual reviews above to dig into simulation realism, content quality, automation depth, and the reporting metrics that actually matter to your security leadership and board.
Phishing is a type of cyberattack where malicious actors attempt to lure individuals into
Traditionally, phishing attacks were sent by email and used a “scatter gun” approach; they would spam hundreds and thousands of accounts with the same attack, in the hope the one or two of the accounts would fall for it.
Today, phishing is more sophisticated; the malicious actor researches their victim and tried to manipulate them into thinking the message is from a trusted sender, so they’re more likely to interact with it. Plus, while email is still the most common medium for exploitation, bad actors today also use SMS, phone calls, and social media to carry out phishing attacks.
Aside from email phishing, here are some other common types of phishing attack to be aware of:
Often delivered as part of a wider SAT platform, phishing simulation platform is deployed to simulate real world attacks, to better understand if employees respond correctly. Once the email is sent, the employee can assess if it is risky and decide if they want to interact with it, or ignore it. There are two main benefits to this:
Follow these recommendations to make sure your employees get the most out of your phishing simulation tool:
There are a few reasons why you might want to implement a phishing simulation tool:
Alex is an experienced journalist and content editor. He researches, writes, factchecks and edits articles relating to B2B cyber security and technology solutions, working alongside software experts.
Alex was awarded a First Class MA (Hons) in English and Scottish Literature by the University of Edinburgh.
Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davies, formerly J2Global (NASQAQ: ZD) in 2013.
Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.
Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.