Security incident response solutions are tools that help organizations respond to and recover from security incidents, such as data breaches, cyber-attacks or insider threats. Like a snowball rolling downhill, if unaddressed, security incidents may start off small, but can very quickly grow in scope and severity. Failing to respond to a security incident appropriately may result in data being compromised, user credentials lost, as well as costly and reputation-damaging downtime. Having a solution in place that is designed to manage the response to security incidents can save your organizations from facing these consequences.
There are a variety of tools and technologies that an organization might employ to manage their security incident response. The exact type of solution will depend on the organization’s specific needs and the security incidents they are most likely to encounter. A good security incident response solution will typically give users the ability to:
In this article, we will explore the top solutions designed to support organizations in managing their security incidents response. We’ll offer some background information on the providers, explore some of the key features offered by each solution, and offer our recommendations of who we think each solution would be best suited to.
UnderDefense offers Incident Response Services to help teams neutralize breaches fast. Backed by the MAXI platform—a Security Orchestration, Automation, and Response (SOAR) solution—Underdefense offers expert-led monitoring, rapid containment, and integration with MDR and SOC for continuous protection.
UnderDefense Incident Response Services Features:
Pricing and Plans: Contact UnderDefense directly for pricing details.
Expert Insights’ Comments: This service offers both speed of response and automation. MAXI streamlines workflows, while forensics and threat intel provide deep, actionable insights—crucial for compliance-heavy environments. We rate the service for the quick response times and cost effective pricing. The MDR and SOC tie-in ensures long-term coverage, making it a practical pick for IT managers. We recommend UnderDefense’s Incident Response Services to mid-sized businesses or enterprises with IT teams facing complex threats.
IBM are an American multinational technology company and a provider of software and hardware, as well as hosted and consultancy services. IBM Security QRadar SOAR can effectively integrate with your organization’s existing security stack. It can provide orchestration and automation of incident response, ensuring that security alerts are actionable. The solution also provides incident intelligence and context to facilitate an effective and targeted response to complex cyber threats.
IBM Security QRadar SOAR Features:
Pricing And Plans: IBM operates a usage-based pricing model for Security QRadar SOAR. This is a scalable option that allows organizations to start small, and scale up as required. For further pricing details and plan options, contact IBM directly.
Expert Insights’ Comments: IBM Security QRadar SOAR facilitates multiple integrations with other security tools via IBM’s extensive orchestrations and automation ecosystem. Users praise the solution for its comprehensive capabilities and ease of use. We would recommend IBM Security QRadar SOAR to organizations interested in a scalable solution that delivers effective and targeted incident response.
NetWitness is a network security company that was acquired by EMC Corporation, and later integrated into their RSA Security product line. NetWitness XDR is a comprehensive extended detection and response solution that accelerates threat detection and response through extensive data collection. The tool then analyzes and enriches the data with business context and threat intelligence.
NetWitness XDR Features:
Pricing And Plans: For information on pricing and plans, or to begin a product demo, contact NetWitness directly.
Expert Insights’ Comments: NetWitness XDR gives security analysts the ability to prioritize, respond, reconstruct, survey, and investigate threats entering their environments. These extensive features allow them to respond appropriately, precisely, and swiftly. We would recommend this solution to organizations looking for a product with a strong feature-set that remails intuitive, easy to use, and highly navigable.
Founded in 2005, Palo Alto Networks is an American multinational cybersecurity company headquartered in California. Cortex XSOAR is their comprehensive security orchestration, automation, and response (SOAR) platform. It works by unifying case management automation, real-time collaboration, and threat intelligence management to support security teams in handling events across the incident lifecycle.
Palo Alto Networks Cortex XSOAR Features:
Pricing And Plans: Cortex XSOAR offers a 30-day free trial. For pricing information, contact them directly.
Expert Insights’ Comments: This solution weaves native threat intelligence into a unified workflow, matching alerts to their sources and, in doing so, compiling threat intelligence data which allows an appropriate response to be made automatically. Past users praise the automation and the extensive list of integrations. The built-in collaborative features, such as War Room, ensure that teamwork can be at the promoted. We would recommend this solution to organizations looking for an intelligent solution that can address complex incidents quickly and effectively.
Founded in 2000, Rapid7 is a network security firm that has developed advanced tools for assessing security risk and identifying network attacks. Their solution, Rapid7 InsightIDR, provides incident detection and response, authentication monitoring, and endpoint visibility. The solution is cloud-native, meaning that is can scale as your organization grows, thereby continuing to keep your organization safe.
Rapid7 InsightIDR Features:
Pricing And Plans: Pricing starts at $4.89/month/asset with a 500-asset minimum, billed annually (international prices may vary). You can request a customized quote by contacting Rapid7 directly.
Expert Insights’ Comments: InsightIDR supports a robust library of third-party integrations to supplement its out-of-the-box endpoint, network, and user coverage. This solution auto-enriches every log line with user and asset details, then correlates events with multiple data sources. This also means that every alert has a detailed, intuitive, visual investigation timeline. We would recommend Rapid7 InsightIDR to organizations looking for a feature rich solution, capable of arming them with actionable insights that can lead to more effective incident resolution.
Splunk is an American software company who specialize in providing search, monitoring, and analysis tools. Their solution, Splunk Enterprise Security, is a security information and event management (SIEM) service that provides visibility into security-relevant threats. The solution uses investigation and comparison capabilities to allow users to assess data from security systems, devices, and applications. Security analysts can gain quick insight into incidents and resolve various security threat.
Splunk Enterprise Security Features:
Pricing And Plans: Contact Splunk directly for more information on pricing and plans.
Expert Insights’ Comments: Splunk Enterprise Security delivers data-driven insights that provide users with a full-breadth of visibility. Past users praise the solution as user friendly and easy to deploy (the solution comes with flexible deployment options for cloud, on-premises, or hybrid deployment). We would recommend this solution to organizations looking to accelerate threat detection and investigation by highlighting high priority threat to the environment so appropriate action can be taken quickly.
Trellix (formally FireEye and McAfee Enterprise) is a cybersecurity company that the has developed several hardware, software, and MSP services designed to detect and prevent cybersecurity attacks. Trellix Helix is a cloud-hosted security operations platform designed to empower organizations to take control over security incidents, from alert to fix. This is a smart and adaptive platform, capable of predicting and preventing emerging threats, identifying their cause, and providing and effective response in real-time.
Trellix Helix Features:
Pricing And Plans: Contact Trellix directly for pricing information.
Expert Insights’ Comments: Trellix Helix is a security incident response solution that elevates and empowers security operations by helping to unify security, boost efficiency, and reduce risk. Users rate the solution well and praise the ease of use and extensive incident management capabilities. We would recommend Trellix Helix to organizations looking to gain insight into who is targeting your organization as well as responding to threats.
Security incident response refers to the set of tools, techniques, and procedures that facilitate effective detection, analysis, containment, and recovery from a security incident. Security incident response is a subcategory of incident response – this broad category covers a range of network issues that are not all security-related.
Effective security incident response involves establishing robust workflows and procedures that detail how security teams should respond to network events. By ensuring these plans are comprehensive, you can reduce the negative repercussions of the event and reduce the response time. Having a raft of solutions in place is an effective way of mitigating risk and protecting your organization’s reputation.
A security incident could be anything from an active threat, to and attempted intrusion, to a successful data breach or compromise. All of these incidents are serious – or have the potential to be – as they could jeopardize confidentiality, enable unlawful access, or result in the loss and destruction of sensitive data.
Security incident response preparation should be designed to combat malicious attacks against the organizations digital systems. Common threats include:
Mirren McDade is a senior writer and journalist at Expert Insights, spending each day researching, writing, editing and publishing content, covering a variety of topics and solutions, and interviewing industry experts. She is an experienced copywriter with a background in a range of industries, including cloud business technologies, cloud security, information security and cyber security, and has conducted interviews with several industry experts. Mirren holds a First Class Honors degree in English from Edinburgh Napier University.
Laura Iannini is an Information Security Engineer. She holds a Bachelor’s degree in Cybersecurity from the University of West Florida. Laura has experience with a variety of cybersecurity platforms and leads technical reviews of leading solutions. She conducts thorough product tests to ensure that Expert Insights’ reviews are definitive and insightful.