The Top 11 Critical Event Management Solutions

Mitratech Preparis supports enterprise resilience through a unified suite of planning, analysis, and incident management tools. The solution enables organizations to manage the full lifecycle of continuity and recovery efforts, from plan creation to real-time execution, through a structured and scalable interface.

Mitratech Preparis is built around four key modules that include plan customization, business impact analysis (BIA), compliance reporting, and incident management. The BIA module walks users through guided, self-service workflows for collecting and evaluating risk data across IT systems, third-party dependencies, and core operations. Risk survey templates are provided, with options to build custom assessments to inform recovery strategies and controls. The compliance and reporting module supports regulatory alignment through built-in or user-defined reports, BCM metrics, and dashboards. 

For operational execution, Preparis includes a full incident management and exercise testing suite, which allows teams to simulate crisis scenarios, review corrective actions, issue alerts through Preparis Alerts, and activate response plans from a central dashboard.

Mitratech Preparis is best suited for mid-size to large enterprises looking to centralize and mature their BC/DR programs. Its flexible, guided workflows and integrated toolset allow cross-functional teams to move from static planning to active response, helping reduce downtime, maintain compliance, and protect organizational operations during critical events.

AlertMedia is an integrated emergency communication platform that enables businesses to respond swiftly to critical situations. The platform consists of four key components: Threat Intelligence (to alert businesses to potential hazards), Mass Notification (for rapid dissemination of important messages), Employee Safety Monitoring (to safeguard staff during emergencies), and Travel Risk Management (to protect employees while traveling).

AlertMedia’s Threat Intelligence feature offers real-time threat alerts, customizable live feed, in-depth risk assessment, historical threat insights, analyst access, and live weather briefings to keep organizations informed in real-time of any events that may affect them. Its GDPR and CCPA-compliant Mass Notification tool facilitates two-way communication with stakeholders, with simplified user management and easy data syncing.

The Employee Safety Monitoring tool enables employees to confirm their safety through timed sessions, provide critical location details, and release a signal for instant help. It also offers GPS tracking for fast assistance, 24/7 monitoring team support, and emergency messaging directly from the app. Finally, the Travel Risk Management tool provides real-time travel location monitoring, travel safety briefs, localized threat alerts, integrated travel data, and robust reporting on any incidents that may affect employee travel.

In summary, AlertMedia is a comprehensive CEM suite designed to safeguard businesses and their employees during emergencies. This reliable, scalable, and secure suite is a strong solution for organizations looking to enhance business continuity and employee safety while ensuring swift and effective response to critical events.

BlackBerry AtHoc is a comprehensive solution for managing critical events. Combining emergency notifications with robust incident response tools, it enables organizations to deploy response teams more quickly, and enhances their ability to navigate then recover from critical situations.

BlackBerry AtHoc provides real-time visibility into personnel safety, secure mass notifications, effective coordination during crisis events, and instant access to field data. It is operable within 24 hours and supports swift data distribution—including visual media—across different networks. The platform offers unified communication across diverse channels, with a centralized system that records key details, reducing the possibility of human errors during stressful situations. It also offers an auditable trace of incident interactions to uphold accountability and compliance regulations. Finally, the platform offers seamless and secure integration with existing systems like Microsoft Teams, Workday, and ServiceNow to further streamline communication and minimize response times.

Overall, BlackBerry AtHoc is a comprehensive CEM solution for emergency management and crisis response. With its robust suite of communication, accountability maintenance, and notification features, BlackBerry helps teams to efficiently manage, prepare, and recover from critical incidents.

D4H is a cloud-based crisis management platform that provides a streamlined approach for organizations to handle emergencies. With an emphasis on simplicity and adaptability, the platform enables users to focus on incident management and resolution, without getting obstructed by complex systems.

The D4H platform offers multiple features, including customizable status boards for monitoring various scenarios and systemized operative pictures for useful, real-time insights. One of the platform’s key strengths is its communication and collaboration feature set: it offers real-time messaging, file sharing, and collaborative documentation capabilities that simplify communication during crisis management. It then combines all relevant information and communications in a single location, ensuring transparency for prompt decision-making and helping to eliminate miscommunication and human error. It also offers a centralized hub that stores essential crisis preparedness documents, ensuring teams are equipped with crucial information that’s easily accessible.

D4H also offers equipment management, incident reporting, and integrated GIS mapping, using various visual cues from satellite imagery to street maps.

In summary, D4H is a robust crisis management tool that emphasises simplicity and adaptability. Its customizable features, interactive mapping, and accessible information hub ensure that teams can respond quickly and effectively to emergencies, facilitating seamless communication and collaboration along the way.

Dataminr Pulse is a real-time alert solution that detects, analyzes, and enables teams to respond to risks and impactful events likely to affect their business operations. The solution utilizes predictive and generative AI to deliver actionable insights on a variety of risks, including physical, cyber, operational, and geopolitical threats that may harm personnel, critical assets, or the organization’s operations.

Dataminr Pulse’s robust, multi-modal AI engine ensures effective risk detection. The system collects data from millions of unique sources across the surface, deep, and dark web, along with external network sensors and online code repositories. It then cross-correlates an array of data types—including text in over 150 languages, images, videos, audio, and machine-generated sensor data—to deliver real-time, actionable intelligence.

In addition to threat intelligence, Dataminr Pulse also provides alerts and context-setting visuals to help businesses evaluate and prioritize risks. It integrates effective incident management tools along with communication capabilities to promptly notify employees about potential threats and offers an enterprise management feature that enables teams to manage large user groups and assets within a secure environment.

Overall, Dataminr Pulse ensures the timely detection of multi-dimensional risks, improves response times, and streamlines communication, all within one secure platform. We recommend Dataminr Pulse for organizations looking to safeguard their critical assets and initiatives, while promoting operational efficiency.

Everbridge 360 is a comprehensive CEM platform designed to streamline responses to and recovery from critical events. By combining real-time threat monitoring and reporting with automated event handling, it enables organizations to anticipate, alleviate, and effectively recover stronger from incidents, risks, and threats.

Everbridge 360 visualizes and analyzes threats and assets on an enterprise-wide scale. By collecting data from multiple sources, it reduces the time and effort spent on data collation, enabling teams to make critical decisions more quickly and accurately. It also incorporates automated event handling, quickly identifies when configured rules and location-based thresholds are triggered, then facilitates the response.

Everbridge 360 also helps improve communication by delivering essential information to relevant parties in real-time, helping to minimize errors and delays. It provides diverse options for communication channels, and can also visualize the effects of events on various areas such as security, emergencies, business continuity, supply chain, and operations, ultimately aiming to reduce or eliminate the impact of risk.

In summary, Everbridge 360’s critical event management and recovery platform helps reduce the impact of emergencies on regular operations. It ensures clear communication, helps mitigate mistakes, and improves overall response quality.

Juvare WebEOC is a SaaS solution designed to streamline emergency management and daily operations. It offers flexible, customizable workflows that support data collection, analysis, and reporting from a single, unified platform.

WebEOC’s Boards feature provides over 20 industry-specific, off-the-shelf boards for emergency preparedness and response. The platform’s DesignStudio function allows teams to easily develop custom data and workflow trends, and its low-code/no-code Board builder has a user-friendly interface with drag-and-drop controls, enabling even non-technical users to build and deploy unique Boards easily. The platform also offers robust mapping capabilities with features like map layer toggling, custom live feed integration, and geocoded points display.

WebEOC facilitates collaboration and integration via interfaces like JX Collaborate, JX Connectors, and WebEOC Alerts. This helps streamline peer-to-peer collaboration, as well as centralizes third-party data sources to make communication data more central and accessible. The platform’s Alerts feature allows users to automate and send ad-hoc messages across multiple channels.

Overall, Juvare WebEOC offers a holistic and customizable approach to emergency management. Designed to enhance operations and increase situational awareness in critical situations, we recommend WebEOC as an efficient and flexible solution for emergency preparedness and response.

Konexus is a critical event management platform designed to streamline emergency response and mitigate business interruptions. The system integrates multiple functions into a single platform, including emergency communication, crisis management, business continuity, and disaster recovery procedures.

Konexus enables teams to manage any event from a single, centralized interface. Tasks can be turned into mobile-based lists and assigned to appropriate teams, facilitating prompt and simple response steps. Additionally, Konexus offers an Incident Guide that contains safety procedures, policies, floor plans, and other critical documents, which can be easily accessed and distributed.

Additional features include secure mobile chat, emergency alerting, and polling capabilities. Alerts can be sent through a range of media including mobile push, email, SMS, voice, and fax, ensuring extensive reach within an organization. Geolocation alerting features allow for precision in crisis response and communication, while efficient reporting tools provide valuable insights based on alert and poll data. The platform also offers in-stream translation for global collaboration.

Overall, Konexus is a comprehensive and effective tool for dealing with critical events. With its broad feature set and user-friendly interface, it can optimize emergency and disaster recovery response, while ensuring efficient communication and minimizing potential disruptions.

Noggin is an integrated resilience workspace focusing on critical event management and resilience. It facilitates collaboration, helps to extract critical insights, and provides smooth workflows for incident response and planning.

The Noggin platform offers messaging and emergency notifications which enable users to manage multi-channel communication across email, SMS, voice, and app push messages. Its mapping function offers visual asset management and risk assessment functionality, with contextual information such as location, impact, and availability. It also provides analytics and reporting tools that enable teams to create custom reports to monitor key metrics.

Noggin offers substantial flexibility, and can be utilized on any device size, including mobile. Its no-code, drag-and-drop interface enables even non-technical users to personalize the solution in line with their organization’s unique needs and preferences. The platform can also integrate with existing technologies for more cohesive data management.

Overall, Noggin is an integrated, user-friendly, and flexible resilience workspace. Whether for communication, mapping, analytics, or refining workflow efficiency, we recommend Noggin as a versatile, easy-to-use CEM system for organizations of any size.

The OnSolve Platform for Critical Event Management is an advanced solution designed to enhance organization’s crisis management capabilities. It aims to streamline the detection and analysis of physical threats, facilitate effective internal and external communication, and ensure a quick and effective response to critical events.

The platform’s key features include its use of a human vetted AI-engine to accelerate threat detection and analysis, and its ability to deliver targeted alerts to individuals based on their precise location and device preference. This helps ensure reliable, timely communication during critical events, helping to improving overall safety and continuity measures. It also enables response teams to collaborate in real time for faster remediation and recovery.

OnSolve’s solution has an intuitive, user-friendly interface with interactive dashboards and maps for tracking and escalating threats. In addition to viewing real-time incidents, users can generate historical physical threat reports, helping them understand past behaviors and predict future risks.

Overall, OnSolve’s platform combines efficient threat detection, reliable communication mechanisms, and response initiation. It enables organizations to anticipate, detect, and efficiently manage physical threats to ensure business continuity and the safety of their employees.

Veoci Emergency Management is a platform that streamlines Emergency Operations Center (EOC) functions. It combines computer-aided management tools and crisis communication tools, enabling teams to make data-driven response decisions so their organization can recover quickly and effectively from emergencies or crises.

Veoci offers configurable, collaborative plan fields and simple editing options that make plan management and creation more straightforward. The platform stores all plans in a single system, making them easily accessible when needed, and it enables teams to adapt existing plans to foster preparedness. Teams can activate instantly from templates, customize notifications, and send messages through multiple channels.

Veoci’s platform has a strong focus on real-time accessibility: users can share information in event-specific Rooms from anywhere, view new data in real-time on a dashboard, and the platform issues tasks and goals according to new developments. In terms of facilitating response efforts, Veoci offers FEMA reimbursement and damage assessments forms. It automatically stores all data from responses for audits and after-action reviews, helping to improve trustworthiness and accountability.

In summary, Veoci Emergency Management is a streamlined digital solution for efficient emergency response management and collaboration. The platform offers comprehensive plan management tools, dynamic communication, data-tracking modules, and automated FEMA reimbursement forms. We recommend Veoci’s platform for organizations looking to improve their preparedness to deal with an emergency and boost their response efficiency.