Top 7 Alternatives To NinjaOne
Discover the best alternatives to NinjaOne for RMM, MDM, UEM, device control, and patch management.
Written by
Caitlin Harris
Technical Review by
Laura Iannini
Quick Summary
Our list of the top alternatives to NinjaOne for RMM, MDM, UEM, device control, and patch management. We looked at each platform based on its ability to address the same use cases as NinjaOne, as well as testing its performance, ease of use, and scalability.
NinjaOne, formerly NinjaRMM, is a leading provider of IT operations solutions for MSPs. Their flagship, cloud-based platform covers a broad range of endpoint management use cases, including remote monitoring and management, system backups, and IT support. It’s equipped to handle macOS, Windows, and Linux endpoints, as well as mobile devices and servers.
NinjaOne’s platform is very popular amongst small- to mid-sized MSPs. While the platform serves this audience very well, if you don’t operate at this level or your company has more specialized requirements—e.g., you’re a large enterprise facing scalability challenges, or you need to comply with specific data protection requirements such as PCI-DSS or FedRAMP—you may want to consider an alternative solution.
To help you with that, we’ve spent time testing and reviewing a broad range of RMM, MDM, UEM, device control, and patch management tools, so you can find the best NinjaOne alternative for your business.
How We Chose The Solutions On This List
To create this list, we evaluated a wide range of products based on their ability to address the same use cases as NinjaOne. As well as testing their performance, ease of use, and scalability, we analyzed the following core capabilities:
- Patch management: The solution should automate and schedule updates for both operating systems and software applications and, ideally, pre-test patches before deploying them. You should be able to roll back updates if a patch doesn’t behave as expected.
- Device management: You should be able to create policies that define which applications can and cannot run on your users’ endpoints. You should also be able to remotely perform device actions (e.g., install/uninstall software, restart, etc.), and remotely lock or wipe devices in the event of loss or theft.
- IT use cases: The solution should offer remote access or troubleshooting, and scripting support.
By focusing on these key features, we’ve curated this list of the Top Alternatives to NinjaOne. Let’s take a closer look at what each platform has to offer.
Atera
Atera is a lightweight, cloud-based platform that combines network discovery, device management, professional services automation (PSA), remote access, patch management, and help desk services. It enables both in-house IT teams and MSPs to streamline network management processes and proactively remediate issues.
Why We Picked Atera: We liked how intuitive the management console is; it makes it very easy to manage RMM, PSA, and remote access within one platform. We were also impressed by its AI Copilot for instant helpdesk remediation.
Atera Best Features: Atera provides automated patching for Windows, macOS, Linux, and third-party software, with customizable patching schedules and real-time status alerts. It offers real-time monitoring with threshold-based alerts and SNMP support for network devices, as well as supporting remote access via integrations with Splashtop and TeamViewer. Atera also includes an App Center for 50+ third-party security tools, and AI Copilot that helps speed up ticket resolution.
Strengths:
- AI-powered automation and proactive alerts
- Broad device and software compatibility
- Consolidation of multiple IT functions in one interface
- Easy integrations that enable scalability for growing MSPs
- Comprehensive activity logging and reporting
Pricing: Contact Atera for pricing details. Quotes and demos are available on request.
Best Suited For: Atera is a strong solution for MSPs and IT service providers of any size looking for a reliable alternative to NinjaOne for RMM. It’s particularly well-suited to those that need comprehensive remote support features and want to streamline their management processes with AI and automation.
Hexnode
Hexnode is a unified mobile and desktop management platform that helps you streamline endpoint management across Windows, macOS, Android, iOS, tvOS, Fire OS, and Linux devices. Its extensive range of automations and in-built security features enable IT teams and MSPs alike to improve security and device management efficiency.
Why We Picked Hexnode: We liked how easy it is to transition from other solutions via the Hexnode Gateway. We also liked that the platform offers such a broad range of native security features such as kiosk lockdown and geofencing.
Hexnode Best Features: Hexnode offers easy migration with silent and UI-guided onboarding for Windows and macOS devices. It provides seamless user logins with enhanced security via cloud credentials, and allows you to set up kiosk lockdown for single or multi-app modes across platforms. It also offers automated deployments for software and updates, real-time reporting, and built-in security options like data encryption and geofencing.
Strengths:
- Automated bulk migration
- Conditional access and auto-lockdown features
- Multi-platform compatibility
- Unattended remote troubleshooting
- Bundled and automated deployment actions
Pricing: Contact Hexnode for pricing details. Quotes and demos are available on request.
Best Suited For: Hexnode is best suited to mid-sized IT teams and MSPs managing diverse device fleets (in terms of both device type, and a combination of corporate-owned and BYOD devices). Overall, we recommend it as a strong alternative to NinjaOne for UEM.
IBM MaaS 360
IBM Security’s MaaS360 is a UEM solution that enables you to manage and protect mobile workforces. By providing comprehensive visibility across iOS, macOS, Android, and Windows endpoints, it allows you to enhance your clients’ security and your team’s productivity.
Why We Picked IBM MaaS360: The solution’s cloud deployment option makes it quick and easy to set up, and we were impressed at the range of endpoint management automations available.
IBM MaaS360 Best Features: MaaS306 offers automated endpoint management, extensive application security with single sign-on and app-level tunnelling, and customizable reports on device and application usage. It includes robust BYOD management with adjustable security policies, and integrates with third-party content management tools and patching for Windows and macOS applications. It also provides near real-time dashboards for threat defense.
Strengths:
- Quick, cloud-based deployment and setup
- Near real-time threat defense dashboards
- App distribution for hybrid workforces
- Flexible BYOD policy options
- Multi-device operating system support
Pricing: IBM MaaS360 offers four packages: Essentials (£3.82 GBP per client device/month), Deluxe (£4.78 GBP per client device/month), Premier (£5.97 GBP per client device/month), and Enterprise (£8.60 GBP per client device/month). Contact IBM for detailed pricing information and demos.
Best Suited For: IBM MaaS360 is ideal for mid-sized organizations and MSPs looking for a NinjaOne alternative focused on UEM, with strong endpoint management and security capabilities. If you’re a larger organization looking to explore IBM’s endpoint management offerings, you may want to consider their more scalable Enterprise Mobility Management solution.
Jamf Pro
Jamf is an MDM provider that specializes in solutions tailored for the Apple ecosystem; Jamf Pro is their business-level platform designed for MSPs. It delivers automated Apple device management and security, enabling you to configure, protect, and patch Mac, iPhone, iPad, and Apple TV devices using native Apple features, without user interaction.
Why We Picked Jamf Pro: Jamf Pro stands out for its deep integrations with the Apple ecosystem; in particular, its zero-touch deployment and automated management capabilities make it really easy to onboard new Apple devices.
Jamf Pro Best Features: Jamf Pro offers zero-touch deployment for hands-free provisioning of Apple devices (including BYOD), with smart groups and blueprints for dynamic management. It includes app lifecycle management with self-service options and remote security commands for patching and restricting malicious software. You can also integrate Jamf Pro with Microsoft Intune, Google Workspace, and the Jamf Marketplace to extend the platform’s functionality.
Strengths:
- Automated inventory and compliance tracking
- Industry-standard configuration baselines
- Compatible with diverse Apple device types
- Self-service app management
- Broad third-party integrations
Pricing: Contact Jamf for pricing details. Quotes and demos are available on request.
Best Suited For: Jamf Pro is a great alternative to NinjaOne for MSPs that need to manage and secure Apple-centric environments.
ManageEngine RMM Central
ManageEngine RMM Central is a robust RMM tool that enables you to discover network devices, monitor their performance, manage their security across your clients’ networks.
Why We Picked ManageEngine RMM Central: We liked RMM Central’s automated network monitoring and real-time alerting capabilities, which make it much easier for you to resolve issues before they can cause a disturbance for your clients. It also stands out for its extensive patch management support.
ManageEngine RMM Central Best Features: RMM Central offers automated network discovery with Active Directory and subnet scanning, real-time alerting with ML-based forecast reports, and patch management for Windows, Mac, Linux, and over 1,000 third-party applications. It includes remote control with multi-user collaboration, as well as mobile device management for enrollment and security policy deployment. It also provides IT asset management with detailed hardware and software insights.
Strengths:
- Automated network and server monitoring
- Comprehensive patch and policy management
- Multi-vendor OS compatibility
- Centralized license and usage monitoring
- Over 100 pre-built reports
Pricing: Pricing for ManageEngine RMM Central starts from $24 per year. Contact ManageEngine for detailed pricing information and demos.
Best Suited For: We recommend ManageEngine RMM Central for small- to mid-sized MSPs looking for a NinjaOne alternative that focuses specifically on RMM.
Microsoft Intune
Microsoft Intune is a cloud-based UEM platform that enables you to manage, assess, and protect apps and devices from a single console. With support for Windows, Android, Mac, iOS, and Linux endpoints, it consolidates endpoint management and security features to help you optimize device performance and protect your clients’ data.
Why We Picked Microsoft Intune: Intune really stands out for its deep integration with the Microsoft ecosystem, but we were also impressed by its and wide range on built-in security features, which are designed to help you protect your clients in line with the principles of zero trust.
Microsoft Intune Best Features: Intune offers cross-platform endpoint management with zero-touch deployment, endpoint analytics, remote support options, and privilege management. In terms of security, it offers built-in endpoint security that uses AI to help you mitigate both known and unknown cyberthreats, and Mobile Application Management (MAM) to help you protect data on company-issued and personal devices. It also offers a lightweight VPN for Android and iOS devices.
Strengths:
- Centralized policy enforcement
- Adaptable device configurations
- Robust Android device management
- Automated routine task handling
- Consolidation of multiple security and management vendors
Pricing: Contact Microsoft for pricing details. Quotes and demos are available on request.
Best Suited For: Microsoft Intune is a strong solution for large IT teams and MSPs whose clients are using the Microsoft ecosystem. It’s particularly well-suited to those managing a diverse fleet of cloud-connected endpoints, and that would benefit from strong security and compliance features.
SuperOps RMM
SuperOps RMM enables you to proactively and efficiently manage your clients’ systems and keep their networks running at peak health. Suitable for MSPs and IT teams alike, it provides comprehensive monitoring and troubleshooting tools across multiple protocols.
Why We Picked SuperOps RMM: We liked the depth of SuperOps RMM’s alerting and reporting metrics, which make it much easier to contextualize and respond to issues. We also liked that the platform includes a free Splashtop license for remote troubleshooting.
SuperOps RMM Best Features: SuperOps RMM offers asset management with a single-pane view for workstations, servers, and network devices, alongside patch management for Windows, Mac, and third-party software with custom approval matrices. It includes network monitoring across multiple protocols and policy management for scalable device control. Finally, it includes a free Splashtop license for remote support, as well as offering integrations with TeamViewer and ConnectWise Control, so you can choose the best support option for your clients.
Strengths:
- Round-the-clock network health monitoring
- Automated OS and third-party patching
- Flexible policy framework
- Integrated remote access tools
- Automated device management
Pricing: Contact SuperOps for pricing details. Quotes and demos are available on request.
Best Suited For: We recommend SuperOps RMM as a strong NinjaOne alternative for small- to mid-sized MSPs looking for a user-friendly RMM tool. It’s particularly well-suited to teams prioritizing their ability to deliver robust, reliable remote support.
Why You Should Trust Expert Insights
Caitlin Harris, Deputy Head of Content at Expert Insights, brings years of experience as an award-winning writer and journalist, specializing in technical training materials and engaging content. She also co-hosts the Expert Insights Podcast, interviewing world-leading B2B tech experts. Craig MacAlpine, CEO and Founder of Expert Insights, has over 20 years of experience in cybersecurity. Before founding Expert Insights in 2018, Craig served as CEO and founder of EPA Cloud, an email security provider acquired by Ziff Davis in 2013. His extensive expertise in email security drives Expert Insights’ mission to help IT professionals and CISOs identify the best cybersecurity solutions for their organizations.
For this guide:
- We conducted technical reviews, watched demos, or deployed trials for every vendor included.
- We interviewed over 30 executives in the RMM, MDM, UEM, and device control markets to gain deep industry insights.
- We held discussions with more than 200 organizations over several years to understand their most critical endpoint monitoring and management requirements.
- We reviewed vendor documentation and third-party user feedback to ensure a comprehensive evaluation.
- This guide is updated at least every six months to verify vendor information and ensure listed features remain current.
In line with Expert Insights’ standards, all reviews and tests are conducted with complete editorial independence.
How To Choose The Right Alternative To NinjaOne
When trying to find right alternative to NinjaOne, you need to make sure the solution meets your operational objectives. To help with this, we recommend that you consider the following before you start comparing solutions:
- Define your operational goals and constraints: Think about your team’s level of technical expertise, the management overhead required for the tools you’re considering, and how easy it’ll be to integrate them with your existing stack. You also need to consider your budget: NinjaOne’s pricing is based on device count; if you’re covering lots of devices, you may want to choose a solution with a pricing model based on user seats instead.
- Asses your clients’ needs: Evaluate the size and complexity of your clients’ environments so you can make sure the solution offers all the features you need to be able to support them effectively.
- Plan for the future: If you’re a larger MSP or you’re anticipating a period of growth, you need to choose a solution that can scale easily as your clients’ networks grow, and you expand your service offerings.
When you’re ready to start comparing tools, focus on the following key features:
- Multi-platform support: Your choice of solution will largely be influenced by the types of devices and operating systems you need to manage. NinjaOne supports Windows, Linux, and macOS devices, but you may need a tool more specialized for Apple devices (e.g., Jamf Pro) or one that offers server patching in addition to endpoint patching.
- Ease of integration: NinjaOne offers a variety of third-party integrations with security tools (e.g., SentinelOne, BitDefender), SSO platforms (e.g., Duo, Okta), and remote access tools (e.g., ConnectWise ScreenConnect, Splashtop). If you’re looking for a strong alternative, you need to make sure it’s easy to integrate with your existing tech stack.
- BYOD support: If your clients have BYOD policies, you need to check that the platform you’re looking into can support that.
- Breadth of patching capabilities: Consider whether your chosen solution supports patching for third-party software, or only device-level/operating system patches.
Finally, you need to make sure the tool is easy for your team to use:
- Test the interface: Ask the provider for a demo or a free trial of the solution before you commit to it, so you can see how your team get on with it.
- Review support options: Check what support options the provider offers and read customer testimonials; you want a provider that resolves issues quickly and effectively, and you want them to offer support during your business’ hours of operation.
Summary And Key Takeaways
This guide to the top alternatives to NinjaOne provides a detailed look at several leading solutions that offer a service comparable to one of those in NinjaOne’s solution stack. The article evaluates tools based on critical features such as patch management, device management, remote troubleshooting, multi-tenancy support, and available integrations. It emphasizes each solution’s performance in these areas, as well as their usability, scalability, and security.
Key Takeaways:
- Comprehensive feature set: The best alternatives to NinjaOne either offer a comparable platform, or specialize in a select few of the use cases that NinjaOne’s platform covers (e.g., device management, remote access, patching).
- Compatibility: The types of operating systems and devices your organization is looking to monitor will largely influence which NinjaOne alternative you decide to use. For reference, NinjaOne supports Windows, Linux, and macOS devices.
- Integrations: The best NinjaOne alternatives integrate seamlessly with other tools in your stack, including security and remote access tools.
- Ease of use: The best alternatives to NinjaOne offer an intuitive interface that’s easy to navigate, and a range of reliable support options.
What Are Your Thoughts?
We’ve reviewed the top alternatives to NinjaOne, showcasing how each of these platforms can help you monitor, manage, and secure your organization’s or client’s endpoints.
Now, we want to hear from you—what has been your experience with NinjaOne and comparable alternatives? What features are the most important to you? Have you discovered a standout solution that improved your device management workflows, or have you faced challenges with integration, usability, or vendor support?
Share your feedback to help us refine our list!
FAQs
Alternatives To NinjaOne: Everything You Need To Know (FAQs)
NinjaOne is a leading provider of IT operations solutions for small- to mid-sized MSPs. Their eponymous platform offers Remote Monitoring and Management (RMM), endpoint management, patch management, system backups, and IT support—all of which you can manage via a single, unified interface.
- Remote monitoring: The solution should gather telemetry regarding the health and status of your clients’ software, hardware, and networks and feed that data back to you in real-time (or as close to real-time as possible).
- Remote management and troubleshooting: You should be able to configure your clients’ IT and security settings and respond to issues remotely. The best tools let you do this through full remote access capabilities, but at the very least there should be a live chat option.
- Reporting and analytics: You should be able to generate clear, customizable reports into the compliance, health, and security statuses of your clients’ networks.
- Automation: You should be able to configure automations for routine tasks like onboarding, patch management, alerting, and ticketing.
- Integrations: It should be easy for you to integrate the solution with your clients’ user directories and any security tools, ticketing tools, and PSA software you’re already using.
- Device management: You should be able to monitor, manage, and troubleshoot endpoints from anywhere, at any time. To make this easier, the solution should provide a central, multi-tenant interface where you can view managed devices, distribute software, configure access policies, administer patches, and generate compliance and device health reports.
- Application controls: You should be able to distribute apps either on demand, by scheduling automatic rollouts, or by setting up an app-store experience for end users. You should also be able to create allow/deny lists to prevent users from accidentally installing malicious software.
- In-built security features: As a minimum, you should be able to remotely wipe/lock devices, lock them down after periods of inactivity, and configure their peripheral settings. Some solutions also enable you to configure additional security controls natively, such as multi-factor authentication, a VPN or ZTNA, and email security or malware scanning.
- Device compatibility: The solution should support all the different types of endpoints and operating systems connected to your clients’ networks.
- Integrations: It should be easy for you to integrate the solution with any other endpoint management or security tools you’re using, as well as your clients’ user directories and productivity suites (e.g., MS 365 or Google Workspace).
- Device compatibility: The solution must be compatible with all the device and OS types that your clients are using (including the ability to apply patches and updates).
- Remote monitoring and troubleshooting: You should be able to remotely troubleshoot your clients’ devices. The best tools offer full remote access and screen viewing capabilities.
- Application management: You should be able to define which applications users can install on their devices and manage updates for those apps. Usually, this will involve creating an app store experience, configuring automated software distribution workflows, or setting up a containerized “work mode” that separates personal and work apps on each device.
- Reporting: You should be able to generate reports into device usage, compliance, patch status, and the presence of any unauthorized apps.
- Cross-platform support: The solution must support patches for all operating systems and software types that your clients are using.
- Vulnerability scanning: The solution should automatically scan your clients’ environments and alert you to any missing patches or required updates.
- Automated patch deployment: As well as being able to manually approve or deny patches on demand, you should be able to create policies that tell the solution when to automatically deploy patches for each system. As part of that, the solution should apply the most critical patches first.
- Rollback capabilities: The solution should let you know if any updates fail and give you the option to retry deployment. You should also be able to safely roll back your clients’ environments to a previous known working state, should a patch present any issues.
- Reporting and auditing: You should be able to generate reports into each device’s real-time patch status, as well as access historical update logs and compliance reports.
Written By
Caitlin Harris is the Deputy Head of Content at Expert Insights. As an experienced content writer and editor, Caitlin helps cybersecurity leaders to cut through the noise in the cybersecurity space with expert analysis and insightful recommendations.
Prior to Expert Insights, Caitlin worked at QA Ltd, where she produced award-winning technical training materials, and she has also produced journalistic content over the course of her career.
Caitlin has 8 years of experience in the cybersecurity and technology space, helping technical teams, CISOs, and security professionals find clarity on complex, mission critical topics like security awareness training, backup and recovery, and endpoint protection.
Caitlin also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted.
Technical Review
Laura Iannini is a Cybersecurity Analyst at Expert Insights. With deep cybersecurity knowledge and strong research skills, she leads Expert Insights’ product testing team, conducting thorough tests of product features and in-depth industry analysis to ensure that Expert Insights’ product reviews are definitive and insightful.
Laura also carries out wider analysis of vendor landscapes and industry trends to inform Expert Insights’ enterprise cybersecurity buyers’ guides, covering topics such as security awareness training, cloud backup and recovery, email security, and network monitoring. Prior to working at Expert Insights, Laura worked as a Senior Information Security Engineer at Constant Edge, where she tested cybersecurity solutions, carried out product demos, and provided high-quality ongoing technical support.
Laura holds a Bachelor’s degree in Cybersecurity from the University of West Florida.