Technical Review by
Laura Iannini
NinjaOne, formerly NinjaRMM, is a leading provider of IT operations solutions for MSPs. Their flagship, cloud-based platform covers a broad range of endpoint management use cases, including remote monitoring and management, system backups, and IT support. It’s equipped to handle macOS, Windows, and Linux endpoints, as well as mobile devices and servers.
NinjaOne’s platform is very popular among small- to mid-sized MSPs. While the platform serves this audience very well, if you don’t operate at this level or your company has more specialized requirements, e.g., you’re a large enterprise facing scalability challenges, or you need to comply with specific data protection requirements such as PCI-DSS or FedRAMP, you may want to consider an alternative solution.
To help you with that, we’ve spent time testing and reviewing a broad range of RMM, MDM, UEM, device control, and patch management tools, so you can find the best NinjaOne alternative for your business.
NinjaOne alternatives are endpoint management platforms that cover some or all of the same use cases as NinjaOne's unified IT operations suite. These include remote monitoring and management (RMM), mobile device management (MDM), unified endpoint management (UEM), patch management, and remote access. Organizations typically look for alternatives when they need deeper specialization in one area, different pricing models, or platform coverage that NinjaOne does not offer.
The tools on this list span three overlapping categories. RMM platforms like Atera, ManageEngine RMM Central, and SuperOps focus on agent-based endpoint monitoring, automated patching, scripting, and remote access for MSPs and internal IT teams. MDM and UEM platforms like Hexnode, IBM MaaS360, Jamf Pro, and Microsoft Intune manage device enrollment, policy enforcement, application distribution, and security posture across mobile and desktop endpoints. Some operate purely in the cloud; others support on-premises or hybrid deployments. The right alternative depends on whether your priority is MSP service delivery, enterprise device governance, or Apple-specific management, and whether you need per-technician, per-device, or per-user licensing.
The table below compares each NinjaOne alternative across the key capabilities covered in this guide.
| Product | Best For | Type | Patch Management | Remote Access | BYOD Support | Multi-OS |
|---|---|---|---|---|---|---|
|
Datto RMM
|
MSPs in the Kaseya ecosystem
|
RMM
|
Yes
|
Yes
|
No
|
No
|
|
Atera
|
MSPs and IT teams of any size
|
RMM/PSA
|
Yes
|
Yes
|
No
|
Yes
|
|
Hexnode
|
Mid-sized IT teams with diverse device fleets
|
UEM
|
Yes
|
Yes
|
Yes
|
Yes
|
|
IBM MaaS360
|
Mid-sized organizations with mobile workforces
|
UEM
|
Yes
|
No
|
Yes
|
Yes
|
|
Jamf Pro
|
Apple-centric MSPs and enterprises
|
MDM
|
Yes
|
No
|
Yes
|
No
|
|
ManageEngine RMM Central
|
Small to mid-sized MSPs
|
RMM
|
Yes
|
Yes
|
No
|
Yes
|
|
Microsoft Intune
|
Large IT teams in the Microsoft ecosystem
|
UEM
|
Yes
|
Yes
|
Yes
|
Yes
|
|
SuperOps RMM
|
Small to mid-sized MSPs
|
RMM/PSA
|
Yes
|
Yes
|
No
|
Yes
|
For this guide, we evaluated seven endpoint management platforms based on their ability to address the same use cases as NinjaOne, including patch management, device management, remote access, and scripting support. We conducted technical reviews, watched demos, or deployed trials for every vendor included, and interviewed over 30 executives in the RMM, MDM, and UEM markets. We also held discussions with more than 200 organizations over several years to understand their most critical endpoint monitoring and management requirements, and reviewed vendor documentation and third-party user feedback. Read our full methodology
Datto RMM is a cloud-based solution built for MSPs. It’s part of the broader Kaseya platform. Datto RMM is powered by Kaseya Intelligence, a connected, automated AI operations suite with intelligence shared across the 17+ million endpoints managed by Kaseya. The suite includes all the key RMM features you would expect, like patch management, as well as strong security controls, including built-in ransomware detection. Everything is delivered in one, easy-to-use admin console, which is a major advantage for service providers who need to resolve issues quickly.
Datto RMM is a popular solution, widely in use in the MSP community. It’s highly regarded for strong patch management and powerful scripting customization. Deep native integration with Autotask PSA, Datto SIRIS, Kaseya SIEM, and the broader Kaseya 365 solutions is the key advantage and make it a one-stop shop for MSPs. It’s recognized as one of the most powerful RMM solutions on the market. The Kaseya 365 Endpoint subscription pricing ($6.50/endpoint/month for RMM + AV + EDR + backup + MDR + ransomware detection) is very cost effective and hard to match. We would recommend Datto RMM for MSPs managing SMBs to mid-market clients who are looking for powerful endpoint management, security, and backup consolidated with one dashboard.
Best for MSPs and IT teams of any size
Atera is a lightweight, cloud-based platform that combines network discovery, device management, professional services automation (PSA), remote access, patch management, and help desk services. It enables both in-house IT teams and MSPs to streamline network management processes and proactively remediate issues.
We liked how intuitive the management console is; it makes it very easy to manage RMM, PSA, and remote access within one platform. We were also impressed by its AI Copilot for instant helpdesk remediation.
Atera is a strong solution for MSPs and IT service providers of any size looking for a reliable alternative to NinjaOne for RMM. It’s particularly well-suited to those that need comprehensive remote support features and want to streamline their management processes with AI and automation.
Best for mid-sized IT teams and MSPs managing diverse device fleets
Hexnode is a unified mobile and desktop management platform that helps you streamline endpoint management across Windows, macOS, Android, iOS, tvOS, Fire OS, and Linux devices. Its extensive range of automations and in-built security features enable IT teams and MSPs alike to improve security and device management efficiency.
We liked how easy it is to transition from other solutions via the Hexnode Gateway. We also liked that the platform offers such a broad range of native security features such as kiosk lockdown and geofencing.
Hexnode is best suited to mid-sized IT teams and MSPs managing diverse device fleets (in terms of both device type, and a combination of corporate-owned and BYOD devices). Overall, we recommend it as a strong alternative to NinjaOne for UEM.
Best for mid-sized organizations and MSPs focused on UEM
IBM Security’s MaaS360 is a UEM solution that enables you to manage and protect mobile workforces. By providing comprehensive visibility across iOS, macOS, Android, and Windows endpoints, it allows you to enhance your clients’ security and your team’s productivity.
The solution’s cloud deployment option makes it quick and easy to set up, and we were impressed at the range of endpoint management automations available.
IBM MaaS360 is ideal for mid-sized organizations and MSPs looking for a NinjaOne alternative focused on UEM, with strong endpoint management and security capabilities. If you’re a larger organization looking to explore IBM’s endpoint management offerings, you may want to consider their more scalable Enterprise Mobility Management solution.
Best for MSPs managing and securing Apple-centric environments
Jamf is an MDM provider that specializes in solutions tailored for the Apple ecosystem; Jamf Pro is their business-level platform designed for MSPs. It delivers automated Apple device management and security, enabling you to configure, protect, and patch Mac, iPhone, iPad, and Apple TV devices using native Apple features, without user interaction.
Jamf Pro stands out for its deep integrations with the Apple ecosystem; in particular, its zero-touch deployment and automated management capabilities make it really easy to onboard new Apple devices.
Jamf Pro is a great alternative to NinjaOne for MSPs that need to manage and secure Apple-centric environments.
Best for small to mid-sized MSPs
ManageEngine RMM Central is a robust RMM tool that enables you to discover network devices, monitor their performance, manage their security across your clients’ networks.
We liked RMM Central’s automated network monitoring and real-time alerting capabilities, which make it much easier for you to resolve issues before they can cause a disturbance for your clients. It also stands out for its extensive patch management support.
We recommend ManageEngine RMM Central for small- to mid-sized MSPs looking for a NinjaOne alternative that focuses specifically on RMM.
Best for large IT teams and MSPs in the Microsoft ecosystem
Microsoft Intune is a cloud-based UEM platform that enables you to manage, assess, and protect apps and devices from a single console. With support for Windows, Android, Mac, iOS, and Linux endpoints, it consolidates endpoint management and security features to help you optimize device performance and protect your clients’ data.
Intune really stands out for its deep integration with the Microsoft ecosystem, but we were also impressed by its wide range of built-in security features, which are designed to help you protect your clients in line with the principles of zero trust.
Microsoft Intune is a strong solution for large IT teams and MSPs whose clients are using the Microsoft ecosystem. It’s particularly well-suited to those managing a diverse fleet of cloud-connected endpoints, and that would benefit from strong security and compliance features.
Best for small to mid-sized MSPs prioritizing remote support
SuperOps RMM enables you to proactively and efficiently manage your clients’ systems and keep their networks running at peak health. Suitable for MSPs and IT teams alike, it provides comprehensive monitoring and troubleshooting tools across multiple protocols.
We liked the depth of SuperOps RMM’s alerting and reporting metrics, which make it much easier to contextualize and respond to issues. We also liked that the platform includes a free Splashtop license for remote troubleshooting.
We recommend SuperOps RMM as a strong NinjaOne alternative for small- to mid-sized MSPs looking for a user-friendly RMM tool. It’s particularly well-suited to teams prioritizing their ability to deliver robust, reliable remote support.
Pricing for NinjaOne alternatives varies significantly by platform type and licensing model. RMM tools typically use per-technician pricing, UEM and MDM platforms tend to charge per device or per user, and some vendors offer custom quotes only. The table below reflects publicly available starting prices at the time of writing.
| Product | Starting Price | Billing | Link |
|---|---|---|---|
|
Datto RMM
|
Contact for pricing
|
|
|
|
Atera
|
From $149/technician/month
|
Annual
|
|
|
Hexnode
|
From $1/device/month
|
Annual
|
|
|
IBM MaaS360
|
From $4/device/month (Essentials)
|
Monthly
|
|
|
Jamf Pro
|
From $3.67/device/month
|
Annual
|
|
|
ManageEngine RMM Central
|
From $24/endpoint/year
|
Annual
|
|
|
Microsoft Intune
|
From $8/user/month (Plan 1)
|
Annual
|
|
|
SuperOps RMM
|
From $99/license/month
|
Monthly
|
|
Use this checklist when evaluating and deploying a NinjaOne alternative to make sure you get the most out of the platform.
The right alternative depends on whether you manage Windows, macOS, Linux, mobile, or a mix; tools like Jamf Pro only cover Apple devices.
RMM tools focus on monitoring and remote support, MDM on mobile policy enforcement, and UEM on managing all device types from one console.
Per-technician pricing suits small MSP teams; per-device or per-user models often work better for larger or enterprise-scale fleets.
Patching coverage varies widely; some platforms support over 1,000 third-party apps while others only handle OS-level updates.
Not all alternatives offer the enrollment profiles and data separation policies that BYOD environments require.
A replacement that does not connect to your SIEM, antivirus, or remote access tool creates more work, not less.
A staged rollout surfaces policy conflicts, agent compatibility issues, and performance bottlenecks before they affect production.
Proactive monitoring only works if alert thresholds are tuned to your environment; default settings often generate noise.
Limiting who can deploy patches, wipe devices, or access remote sessions reduces the risk of accidental or unauthorized changes.
If the new platform does not meet expectations, you need a clear path back to your previous setup without losing device data or policy configurations.
Some platforms offer full unattended remote access with background sessions, while others only support basic screen sharing; verify the remote support model matches how your technicians actually work.
Cloud-only platforms eliminate server maintenance but may not suit organizations with data residency or air-gapped requirements; on-premises and hybrid options provide more control at the cost of infrastructure overhead.
A platform that performs well with 500 endpoints may slow down at 5,000; ask for reference customers at your target scale and test with realistic device counts during the trial.
Pre-built compliance templates for CIS, NIST, or SOC 2 save weeks of manual configuration; if the platform requires custom report building for every audit, factor that labor cost into your evaluation.
Support quality varies dramatically between vendors; submit a technical question during evaluation and measure how quickly you reach someone who can actually help rather than redirect you to documentation.
This guide to the top alternatives to NinjaOne provides a detailed look at several leading solutions that offer a service comparable to one of those in NinjaOne’s solution stack. The article evaluates tools based on critical features such as patch management, device management, remote troubleshooting, multi-tenancy support, and available integrations. It emphasizes each solution’s performance in these areas, as well as their usability, scalability, and security.
The best alternatives to NinjaOne either offer a comparable platform, or specialize in a select few of the use cases that NinjaOne’s platform covers, such as device management, remote access, and patching. The types of operating systems and devices your organization is looking to monitor will largely influence which alternative you decide to use. For reference, NinjaOne supports Windows, Linux, and macOS devices. The best NinjaOne alternatives integrate with other tools in your stack, including security and remote access tools, and offer an intuitive interface that’s easy to navigate along with reliable support options.
NinjaOne is a leading provider of IT operations solutions for small- to mid-sized MSPs. Their eponymous platform offers Remote Monitoring and Management (RMM), endpoint management, patch management, system backups, and IT support—all of which you can manage via a single, unified interface.
Further reading on it management from Expert Insights — buyers' guides, comparison articles, and platform-specific shortlists.
Joel is the Director of Content and a co-founder at Expert Insights; a rapidly growing media company focussed on covering cybersecurity solutions.
He’s an experienced journalist and editor with 8 years’ experience covering the cybersecurity space. He’s reviewed hundreds of cybersecurity solutions, interviewed hundreds of industry experts and produced dozens of industry reports read by thousands of CISOs and security professionals in topics like IAM, MFA, zero trust, email security, DevSecOps and more.
He also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted. Joel is driven to share his team’s expertise with cybersecurity leaders to help them create more secure business foundations.
Laura Iannini is a Cybersecurity Analyst at Expert Insights. With deep cybersecurity knowledge and strong research skills, she leads Expert Insights’ product testing team, conducting thorough tests of product features and in-depth industry analysis to ensure that Expert Insights’ product reviews are definitive and insightful.
Laura also carries out wider analysis of vendor landscapes and industry trends to inform Expert Insights’ enterprise cybersecurity buyers’ guides, covering topics such as security awareness training, cloud backup and recovery, email security, and network monitoring. Prior to working at Expert Insights, Laura worked as a Senior Information Security Engineer at Constant Edge, where she tested cybersecurity solutions, carried out product demos, and provided high-quality ongoing technical support.
Laura holds a Bachelor’s degree in Cybersecurity from the University of West Florida.