Best 9 Datto RMM Alternatives For MSPs (2026)
We compared the leading Datto RMM alternatives on automation breadth, security monitoring integration, and pricing at different client volume levels. Here's what we think is worth trialing before you commit to a switch.
Written by
Caitlin Harris
Technical Review by
Laura Iannini
Quick Summary
Datto RMM is a widely used MSP platform for endpoint management and remote monitoring. MSPs evaluating alternatives typically cite pricing, automation limitations, or integration depth. We compared the top alternatives and found NinjaOne, Atera, and ConnectWise RMM to be the strongest on automation breadth and security monitoring integration at MSP scale.
Remote monitoring and management used to be simple: push patches, monitor alerts, respond to outages. That era ended. Modern RMM requires patching hundreds of third-party applications, coordinating across multiple operating systems, managing cloud workloads, handling security monitoring, and providing the reporting that clients demand and auditors require.
Datto RMM served a specific market: MSPs and IT teams that wanted a mature, feature-rich platform with strong automation and extensive integrations. If you’re evaluating alternatives, you might be looking at cost constraints, feature gaps for your workflow, or a desire to consolidate under a different vendor ecosystem.
We have compared 10 RMM platforms including standalone tools, consolidated RMM/PSA suites, and specialized monitoring platforms. We evaluated patching capabilities, automation depth, reporting flexibility, deployment complexity, and how well each integrates with PSA and ticketing systems that MSPs and IT teams already depend on.
The right fit depends on your team size, client portfolio, and whether integration simplicity or automation depth matters more.
Our Recommendations
Your choice depends on whether you prioritize ease of use, feature depth, or consolidated operations. Team bandwidth is often the deciding factor.
- Best For Quick Deployment: NinjaOne delivers straightforward endpoint management with minimal setup friction.
- Best For Unified Operations: Atera combines RMM, PSA, helpdesk, and remote access in one platform.
- Best For Automation Depth: Kaseya VSA handles complex environments with advanced workflow automation and mobile device management.
- Best For Hybrid Monitoring: LogicMonitor provides unified visibility across cloud, on-prem, and hybrid infrastructure with 2,000+ integrations.
- Best For Global MSPs: ManageEngine RMM Central handles distributed clients across time zones with multi-language support.
NinjaOne is a cloud-based RMM platform built for MSPs managing mixed environments across Windows, Mac, Linux, and VMs. It focuses on reducing response times through automated remediation and centralized endpoint visibility.
Automation That Actually Saves Time
The platform handles patch management for over 125 business applications, including the full MS 365 suite. You set granular patching preferences once, and it runs. We found the automated remediation and scripting capabilities cut down on repetitive manual work significantly.
Alert synchronization with PSAs keeps tickets and monitoring in sync without constant context-switching. The mobile app provides remote access when you need to troubleshoot outside the office. Built-in endpoint protection and cloud backups mean fewer third-party tools to manage.
Where Users See the Value
Customers consistently highlight the intuitive interface and fast onboarding. The centralized dashboard surfaces device status, alerts, and patch compliance in one view. Real-time monitoring and remote access tools get praise for reliability and speed.
Who Should Look at This
We think NinjaOne fits small to mid-market MSPs with lean IT teams who need a reliable RMM without a steep learning curve. The unlimited free training and responsive support lower the barrier to getting value quickly. If you manage endpoints at scale and want clear visibility without complexity, this platform delivers.
If your team needs deep customization or advanced reporting, you may hit some limits. But for straightforward endpoint management with solid automation, it handles the fundamentals well.
Strengths
- Automated patch management covers 125+ apps including MS 365 suite out of the box
- Alert and ticket sync with PSAs reduces manual coordination overhead
- Mobile app enables remote troubleshooting across all supported operating systems
- Unlimited free training and customer support included at no extra cost
- Built-in endpoint protection and cloud backup simplify your security stack
Cautions
- Some users have reported that reporting customization options are limited for clients needing specific formats
- Advanced automation features require more manual setup than basic workflows
Atera
Atera combines RMM, PSA, helpdesk, and ticketing into a single platform powered by its proprietary Action AI. It supports Windows, macOS and Linux, plus SNMP devices, targeting both MSPs and internal IT teams who want consolidated tooling without juggling multiple vendors.
AI-Powered Ops in One Console
The platform delivers real-time monitoring with automated ticket summaries that surface actionable intelligence. Patch management runs across Chocolatey, Homebrew, and API-based integrations. We found the unified interface keeps context intact when moving between monitoring, alongside ticketing and remote access.
Remote support options include Splashtop and ScreenConnect built in, with BYO licensing for TeamViewer or AnyDesk. Full Microsoft 365 integration lets you manage calendar events directly through tickets, which simplifies scheduling around support requests.
What Customers Are Saying
Customers highlight the polished experience and fast deployment. The per-technician pricing model (starting at $129/month for MSPs) makes costs predictable regardless of endpoint count. Support gets consistent praise for responsiveness and helpful onboarding.
Some customers report that Splashtop connections occasionally fail, pushing them toward ScreenConnect instead. Hardware inventory reports get criticism for being hard to locate and delivering too much raw data without useful summaries.
The Right Fit for Your Team
We think Atera works best for MSPs and IT teams who value simplicity over feature depth. If you want one login for monitoring, ticketing, and remote access without extensive configuration, this fits that need. The AI features require some ramp-up time to use effectively.
Strengths
- Unified console for RMM, PSA, helpdesk, and remote access reduces tool sprawl
- Per-technician pricing keeps costs predictable as your endpoint count grows
- Action AI automates ticket summaries and surfaces actionable intelligence quickly
- Multiple remote access options including built-in Splashtop and ScreenConnect support
- Full Microsoft 365 integration enables calendar management directly from tickets
Cautions
- Splashtop remote connections occasionally fail, requiring fallback to other tools
- Hardware inventory reports lack useful summary views and are difficult to locate
ConnectWise RMM
ConnectWise RMM targets MSPs who need to monitor and manage IT environments at scale. The platform pairs endpoint management with an optional Network Operations Center that handles patching, monitoring, and support around the clock. It integrates tightly with the broader ConnectWise ecosystem.
NOC Services and Intelligent Alerting
The standout here is the 24/7/365 NOC option. You can offload patching, troubleshooting, and remote support to ConnectWise experts, which extends your team’s capacity without adding headcount. We found the event consolidation useful for reducing alert noise and keeping tickets manageable.
The scripting tools use a drag-and-drop interface for task scheduling, making automation accessible without deep technical expertise. A single view of historical device health pulls together performance data, ticket history, and remote control actions in one place.
What Customers Are Saying
Customers praise the browser-based access that works from any location without installing a local client. Those already using ConnectWise Manage highlight the tight integration, with smooth ticket-to-project workflows and synchronized data across tools.
The interface draws criticism for being clunky, particularly for newer users. Some customers report spending time hunting for features that should be easier to find. Automation tools work well but require upfront tweaking, especially for non-standard workflows. Scripting and reporting options get flagged as areas needing expansion.
Where ConnectWise RMM Fits
We think this platform makes the most sense if you already run ConnectWise tools. The ecosystem integration creates real efficiency gains. The NOC services offer genuine value for MSPs who want expert support without building out internal teams.
Strengths
- Expert-managed NOC services handle patching, monitoring, and support around the clock
- Event consolidation reduces alert fatigue by grouping related issues together
- Drag-and-drop scripting interface makes automation accessible to non-technical staff
- Browser-based access works from any location without installing local software
- Deep integration with ConnectWise Manage keeps tickets and projects synchronized
Cautions
- Based on customer feedback, interface feels clunky and unintuitive, especially for users new to the platform
- Automation tools require significant upfront customization to match your workflows
Kaseya VSA
Kaseya VSA is an RMM platform built for IT teams and MSPs managing diverse device fleets across complex environments. It covers traditional endpoints, mobile devices, IoT, and virtual machines with a focus on automation and proactive service delivery.
Automation That Scales
The platform delivers advanced endpoint monitoring with customizable alerting and automated remediation workflows. Patch management spans Windows, macOS, and third-party applications. We found the workflow automation capabilities particularly strong for eliminating repetitive tasks and reducing incident response times.
Inventory management tracks hardware, software, and licenses in detail. Mobile device management extends coverage beyond traditional endpoints. The analytics are customizable, letting you build reports that match your operational needs rather than forcing a one-size-fits-all approach.
What Customers Are Saying
Customers running lean teams highlight VSA as a force multiplier. The automation handles tasks that would otherwise require on-site visits or detailed manual instructions. Automated OS and software patching removes the burden of chasing users to run updates.
The interface draws criticism for its learning curve. Finding specific features takes time, and some users report that the remote desktop tool crashes occasionally on Mac. File transfers between endpoints require starting a remote session rather than offering a direct method.
Where VSA Makes Sense
We think Kaseya VSA fits mid-size to large IT teams and MSPs who need deep automation across a diverse device fleet. If you manage multiple sites with a small team, workflow automation and auto-remediation can reclaim significant time.
Strengths
- Automated remediation workflows reduce manual incident response across multiple sites
- Detailed inventory management tracks hardware, software, and licenses in one place
- Patch management covers Windows, macOS, and third-party applications automatically
- Customizable analytics let you build reports tailored to your operational needs
- Supports traditional endpoints, mobile devices, IoT, and virtual machines
Cautions
- Some users report that interface has a steep learning curve with features difficult to locate initially
LogicMonitor
LogicMonitor is a cloud-based monitoring platform built for enterprises and MSPs managing infrastructure and application stacks across data centers, on-premises, and cloud environments. It targets organizations needing unified visibility into diverse, hybrid architectures.
Deep Visibility Across Hybrid Environments
The platform provides topology mapping and pre-built integrations with over 2,000 technologies. We found the Application Performance Monitoring particularly effective for MS 365 environments, proactively detecting issues before they hit end users. AIOps capabilities help anticipate problems and reduce mean time to resolution.
Intelligent alerting cuts through noise by surfacing actionable insights rather than flooding you with notifications. The unified view across cloud, on-prem, and hybrid setups makes troubleshooting faster. Three pricing tiers (Core, Pro, Enterprise) let you scale from basic visibility up to AI-powered analytics and forecasting.
What Customers Are Saying
Customers highlight the balance between powerful analytics and usable design. DevOps teams appreciate how AI-driven insights help them focus on improving operations rather than chasing alerts. The end-to-end visibility across systems gets consistent praise for speeding up performance tuning.
Some customers note the setup feels complex initially, and the UI has a learning curve for new users. Advanced customization like complex dashboards or custom data sources requires scripting knowledge.
Matching LogicMonitor to Your Needs
We think LogicMonitor fits MSPs and enterprises with diverse client portfolios or hybrid infrastructure who need scalable, proactive monitoring. If you manage MS 365 deployments across multiple environments, the application performance monitoring adds clear value.
Strengths
- Unified monitoring across cloud, on-prem, and hybrid environments in one platform
- Over 2,000 pre-built integrations reduce setup time for diverse technology stacks
- Intelligent alerting surfaces actionable insights instead of overwhelming alert volumes
- AIOps capabilities proactively detect issues and improve mean time to resolution
- Tiered pricing lets you scale features from basic visibility to advanced analytics
Cautions
- Initial setup complexity and UI learning curve for new users
- Advanced dashboard customization and custom data sources require scripting knowledge
ManageEngine RMM Central
ManageEngine RMM Central is an RMM platform from Zoho Corporation designed for MSPs overseeing device health, performance, and security across client networks. It targets organizations with global client bases or distributed workforces across multiple countries.
Discovery and Visibility Built In
The platform uses Layer 2 mapping and subnet scanning for automatic device discovery across diverse network setups. We found the ML-based forecast reports useful for proactive network health insights. Real-time monitoring delivers email alerts for faults and security issues as they emerge.
Patch management covers Windows, Mac, Linux, and over 1,000 third-party applications. Remote troubleshooting supports multi-user collaboration with video recording. Mobile device management handles enrollment and security policy deployment. The platform includes over 100 analytical reports out of the box.
What Customers Are Saying
Customers highlight the value proposition, especially for small and mid-sized IT teams. The unified asset management module provides single-window access to hardware and software inventory, simplifying compliance tracking and license management. Patch deployment across multiple OS platforms gets praise for reducing downtime.
Initial configuration and onboarding take time. Large network scans run slower than expected, and some devices require manual identification. When patches fail, error messages lack detail for effective debugging. The interface can lag with large inventories, and some advanced reporting features sit behind higher-tier licenses.
Finding the Right Fit
We think RMM Central works well for MSPs managing global or geographically distributed clients who need multi-language support and strong asset visibility. The Free edition offers a starting point, though it excludes browser security and network configuration management.
Strengths
- Automatic device discovery via Layer 2 mapping and subnet scanning across diverse networks
- ML-based forecast reports provide proactive insights into network health trends
- Patch management covers Windows, Mac, Linux, and 1,000+ third-party applications
- Unified asset management tracks hardware, software licenses, and unauthorized applications
- Multi-language and multi-technician collaboration supports global MSP operations
Cautions
- Some users mention that initial configuration and large network scans are time-consuming to complete
- Patch failure messages lack sufficient detail for effective troubleshooting
N-able N-central
N-able N-central is an RMM platform that integrates endpoint detection and response directly into its core functionality. It supports cloud and on-premises deployments across Windows, Mac, Linux, network devices, and virtual machines, targeting MSPs who want unified RMM and security tooling.
RMM and EDR Under One Roof
The platform combines standard RMM capabilities with built-in EDR for endpoint security. We found the policy-driven automation effective for simplifying operations across diverse device fleets. AI-assisted scripting speeds up device onboarding and routine management tasks.
Network topology mapping provides clear visibility into client environments. The Take Control feature lets multiple technicians troubleshoot and run scripts remotely without disrupting end users. Microsoft integrations with MS 365 and Intune fit naturally for shops already in that ecosystem. A mobile app extends management capabilities on the go.
What Customers Are Saying
Customers appreciate the all-in-one view of devices and networks. Proactive alerting helps catch issues before they escalate. MSPs highlight the remote management flexibility, particularly having multiple engineers collaborate on troubleshooting simultaneously.
The interface draws criticism for feeling cluttered and difficult to navigate. Some customers note that configuration processes and reporting customization could be simplified.
Deciding If N-central Fits
We think N-central works well for MSPs wanting integrated RMM and EDR without managing separate security tools. If your clients rely heavily on Microsoft’s ecosystem, the native integrations add immediate value.
Strengths
- Integrated EDR capabilities eliminate the need for separate endpoint security tools
- Policy-driven automation simplifies operations across diverse device environments
- Take Control feature enables multi-technician remote troubleshooting without user disruption
- Native Microsoft 365 and Intune integrations support existing Microsoft-centric environments
- Mobile app provides full management capabilities for on-the-go operations
Cautions
- Interface feels cluttered with navigation and workflow efficiency challenges
Pulseway RMM
Pulseway RMM is a remote IT and asset management platform built for quick deployment and immediate productivity. It targets smaller and mid-market MSPs with hybrid workforces who need to start managing client environments fast without lengthy setup periods.
Ready to Work Out of the Box
The platform delivers out-of-the-box functionality that gets you operational quickly. We found the automation capabilities strong for both scheduled and on-demand patching of OS and application vulnerabilities, including third-party apps like MS 365. Compliance tracking comes with detailed reporting tools built in.
The Android and iOS mobile apps stand out for remote management. Admins and technicians can access remote control and troubleshooting from anywhere immediately after deployment. This mobile-first approach fits teams managing distributed client environments who need flexibility beyond the desktop console.
What Customers Are Saying
Customers highlight the remote access capabilities and automation as primary value drivers. The platform handles server monitoring, device management, and service oversight in one place. Mobile app quality gets consistent praise for providing real oversight rather than just notifications.
Some customers note costs run higher than comparable RMM tools and that advanced customizations require additional training beyond the standard onboarding, which extends time to full value.
Is Pulseway Right for You
We think Pulseway fits MSPs who prioritize speed to deployment and mobile-first management over lowest cost. If your team works remotely or manages clients across time zones, the mobile capabilities add real operational value.
Strengths
- Out-of-the-box functionality enables rapid deployment without extensive configuration
- Mobile apps for Android and iOS provide full remote control and troubleshooting capabilities
- Automated patching covers OS vulnerabilities and third-party applications including MS 365
- Detailed compliance reporting built in for audit and tracking requirements
- Server, device, and service monitoring consolidated in a single management platform
Cautions
- According to some user reviews, pricing runs higher than comparable RMM platforms in the market
Syncro
Syncro unifies RMM, PSA, and Microsoft 365 multi-tenant management in one platform. It targets midsized MSPs and internal IT teams with contract-free, per-user pricing starting at $129/month for unlimited devices.
Unified Platform, Unlimited Endpoints
The platform delivers unlimited PC and Mac monitoring without per-device fees. We found the combination of automated alert remediation, scripting, and patch management covers core RMM needs effectively. A 500+ script library with customizable templates accelerates common workflows like new computer setups and third-party software deployment.
PSA features handle ticketing, flexible invoicing, and back-office automation. Native MS 365 multi-tenant management eliminates the need for separate tooling. Over 50 third-party integrations extend functionality, with Splashtop handling remote access. AI-driven automation and reporting add efficiency for teams ready to invest in optimization.
What Customers Are Saying
Customers running lean operations appreciate the flat-fee pricing model. Solo MSPs and hybrid break-fix shops highlight the ability to deploy agents on non-managed clients for basic monitoring without cost pressure. PowerShell scripting capabilities open management automation opportunities across the client base.
Policy management has a learning curve. Some customer reviews highlight that backing up scripts and configurations off-site lacks direct API support, forcing workarounds for those needing backup coverage.
Matching Syncro to Your Team
We think Syncro fits midsized MSPs who want predictable costs regardless of endpoint count and need RMM, PSA, and MS 365 management consolidated. The unlimited device model rewards growth without scaling costs.
Strengths
- Unlimited device monitoring under flat per-user pricing removes endpoint cost scaling
- Unified RMM, PSA, and MS 365 management reduces tool sprawl and context switching
- 500+ script library with customizable templates speeds common deployment workflows
- Contract-free pricing model provides flexibility without long-term commitment
- Native integrations with Splashtop and 50+ third-party tools extend platform capabilities
Cautions
- Policy management has a learning curve requiring time investment to master
Other RMM Services To Consider
While evaluating over 20 remote monitoring and management (RMM) platforms, we’ve identified a selection of additional vendors worth considering:
Provides remote monitoring, patch management, software deployment, and endpoint management for SMBs.
Provides remote access, endpoint management, patch management, and reporting capabilities.
Provides remote monitoring, asset management, patch management, and ticketing capabilities.
Provides comprehensive RMM capabilities inc. patch management, automation, and security.
What To Look For: RMM Platforms Checklist
Choosing an RMM platform requires balancing feature depth, ease of use, and integration with tools you already depend on.
- Patch Management Coverage: Does it cover operating systems and third-party applications? How many applications are supported out of the box? Can you create custom patch schedules? Does it handle Windows, Mac, and Linux?
- Automation Depth vs. Complexity: Can you automate routine tasks like user creation, password resets, and software deployment? Does automation require coding or can non-technical staff build workflows? How steep is the learning curve for advanced features?
- Reporting Flexibility: Can you customize reports for different audiences (executives, technicians, clients)? Are there pre-built templates for common compliance requirements? Can you export in formats your clients expect?
- Integration with PSA and Ticketing: Does it integrate with your PSA or ticketing system? Can alerts automatically create tickets? Does it sync time entries and billing data? Does it support your specific PSA platform?
- Remote Access and Support Tools: Does it include remote access or require licensing a third-party tool? Can multiple technicians access the same device simultaneously? How stable is remote access across different network conditions?
- Deployment and Learning Curve: How long does initial setup take? Is training free or paid? Can you get productive quickly or does it require specialist expertise? Does vendor support help during ramp-up?
- Pricing Model: Is it per-device, per-technician, flat-rate, or tiered? Does pricing scale as you grow? Are there hidden fees for features you need? Can you try before committing?
- Most critically: talk to MSPs or IT teams running the platform with your client size and device mix. Real-world experience with automation effectiveness, reporting quality, and support responsiveness determines whether a platform multiplies your team’s impact or creates headaches.
How We evaluated RMM Platforms
Expert Insights is an independent editorial team that researches, tests, and reviews cybersecurity and IT infrastructure solutions. No vendor pays for favorable coverage. All evaluations are based on product quality.
We evaluated 10 RMM platforms and monitoring systems through hands-on deployments across heterogeneous client environments with Windows, macOS, and Linux devices. Testing covered patch management across operating systems and third-party applications, automation capabilities, reporting flexibility, integration depth with PSA and ticketing platforms, and ease of deployment.
We interviewed MSPs and IT teams across different organization sizes and client portfolios to understand where vendor claims diverge from operational reality. We evaluated remote access reliability, alert tuning effectiveness, and support responsiveness during implementation. Our editorial and commercial teams remain completely independent. No vendor can pay for better treatment or modify our assessments.
This guide is updated quarterly. For additional detail on our methodology, visit: https://expertinsights.com/how-we-test-review-products
The Bottom Line
RMM platforms split across three categories: standalone tools optimized for speed and simplicity, unified suites that combine RMM and PSA, and specialized monitoring platforms for hybrid infrastructure. Your choice depends on team size, operational complexity, and whether you prioritize integration or automation depth.
For MSPs prioritizing straightforward deployment and ease of use, NinjaOne delivers reliable RMM without overwhelming complexity. The intuitive interface and responsive support lower barrier to productivity. For organizations wanting unified RMM and PSA without extensive setup, Atera consolidates operations with AI-powered ticket intelligence and flat per-technician pricing.
For teams managing complex, diverse environments needing deep automation, Kaseya VSA offers the workflow depth and customization that justifies the learning curve. For MSPs with unlimited device models that reward growth, Syncro combines RMM, PSA, and MS 365 management with contract-free pricing.
For hybrid and cloud infrastructure monitoring, LogicMonitor provides unified visibility across 2,000+ integrations with AIOps analytics. For global MSPs managing geographically distributed clients, ManageEngine RMM Central delivers multi-language support and asset visibility. For organizations wanting integrated RMM and security, N-able N-central bundles EDR capabilities. For ConnectWise shops, ConnectWise RMM integrates deeply with your ecosystem. For mobile-first teams, Pulseway prioritizes remote access from anywhere.
Review the individual platform sections for specific deployment models, pricing, and the operational tradeoffs that matter for your team size and client portfolio.
FAQs
RMM Solutions: Everything You Need To Know (FAQs)
Remote monitoring and management is, as the name suggests, the process of monitoring and managing a network remotely. While it can be used by IT teams within large enterprises to manage a large network than spans multiple locations, it’s most commonly used by managed service providers (MSPs) to manage their clients’ networks without having to visit them in person.
RMM tools are a type of software designed specifically to help MSPs monitor and manage their clients’ IT environments remotely. To achieve this, they require the MSP to install an agent on each of the client servers, workstations, and endpoints that they want to monitor, and a central management component in their own server. With many modern RMM tools, this management component is web- or cloud-based.
Once the agents are installed, the RMM tool can gather health, performance, and security data from each client’s network, including any connected endpoints and software. It then feeds this back to the MSP in the form of detailed reports, real-time alerts, and issue tickets. The best RMM tools also offer the ability to automate routine tasks such as patching.
RMM software enables MSPs to identify and remediate health, performance, and security issues across their clients’ networks, without having to visit them on-site. This in itself offers several benefits:
- It makes it easier to manage multiple clients, and to expand your client base globally.
- It saves travel costs.
- It enables the MSP to reduce the time it takes them to respond to an incident—which in turn reduces downtime and increases security for the client, leading to higher client satisfaction.
Additionally, a strong RMM tool can automate lots of the routine tasks that technicians have to carry out on a daily basis, helping reduce workload and risk of burnout, and enabling technicians to spend more time consulting with clients on how they can improve, expand, or grow their business.
All RMM tools will offer a slightly different feature set based on the specific use case they’re designed to solve (e.g., support for different client sizes, compliance requirements, and cloud/on-prem/hybrid environments). However, there are some features that every strong RMM solution should offer:
- Remote monitoring: The tool should gather health, performance, and security information from client networks, hardware, and software, and feed that data back to you in real-time.
- Remote support/troubleshooting: The tool should offer various options to help you remotely troubleshoot issues across your clients’ networks. These may include live chat, video conferencing, screen viewing, and full remote access—and all options should support mobile devices.
- Automation: The tool should automate routine administrative or maintenance tasks such as onboarding, patch management, and ticketing.
- Reporting and analytics: The tool should provide you with clear, detailed insights into the state of each of your clients’ networks, with options to create real-time and historical reports.
- Integrations: The tool should integrate seamlessly with your user directory for easy on/offboarding. It should also integrate with any security tools you’re currently using, and client management tools such as ticketing, billing, and PSA platforms.
Written By
Caitlin Harris is the Deputy Head of Content at Expert Insights. As an experienced content writer and editor, Caitlin helps cybersecurity leaders to cut through the noise in the cybersecurity space with expert analysis and insightful recommendations.
Prior to Expert Insights, Caitlin worked at QA Ltd, where she produced award-winning technical training materials, and she has also produced journalistic content over the course of her career.
Caitlin has 8 years of experience in the cybersecurity and technology space, helping technical teams, CISOs, and security professionals find clarity on complex, mission critical topics like security awareness training, backup and recovery, and endpoint protection.
Caitlin also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted.
Technical Review
Laura Iannini is a Cybersecurity Analyst at Expert Insights. With deep cybersecurity knowledge and strong research skills, she leads Expert Insights’ product testing team, conducting thorough tests of product features and in-depth industry analysis to ensure that Expert Insights’ product reviews are definitive and insightful.
Laura also carries out wider analysis of vendor landscapes and industry trends to inform Expert Insights’ enterprise cybersecurity buyers’ guides, covering topics such as security awareness training, cloud backup and recovery, email security, and network monitoring. Prior to working at Expert Insights, Laura worked as a Senior Information Security Engineer at Constant Edge, where she tested cybersecurity solutions, carried out product demos, and provided high-quality ongoing technical support.
Laura holds a Bachelor’s degree in Cybersecurity from the University of West Florida.