Best 11 SaaS Backup Solutions For Business (2026)

We reviewed leading SaaS backup platforms on the breadth of application coverage, recovery granularity, and how well they handle point-in-time restoration. The gaps in coverage were eye-opening.

Last updated on Jun 30, 2026
Craig MacAlpine Technical Review by Craig MacAlpine
The Top 11 SaaS Backup Solutions

SaaS backup solutions protect data in Microsoft 365, Google Workspace, Salesforce, and other cloud applications against deletion, ransomware, and corruption, covering the gap that SaaS providers’ shared responsibility model leaves to the customer. Most organizations discover that gap when they need to restore data that no longer exists in the vendor’s recycle bin. We reviewed the leading platforms and found Backupify, Acronis Advanced Backup, and Barracuda Cloud-to-Cloud Backup to be the strongest on application coverage and recovery reliability.

SaaS applications hold critical business data, but cloud providers don’t guarantee recovery. If a user deletes data in Microsoft 365 or Google Workspace, you have days, sometimes hours, before it’s gone forever. You need a backup solution that captures your cloud data independently.

The real challenge isn’t finding a SaaS backup tool. It’s finding one that provides reliable protection without constant management overhead, offers straightforward recovery when disasters happen, and scales with your organization without surprise costs. You need automated backups that capture new users without manual configuration. You need granular restore capabilities so you’re not rebuilding entire directories to recover a single file. And you need transparent pricing that doesn’t hide per-service costs.

We evaluated 11 SaaS backup solutions across cloud platforms, testing each for backup reliability, granular recovery capabilities, administrative overhead, storage flexibility, and cost transparency. We reviewed customer feedback and deployment experiences to identify where platforms deliver value and where they create friction. We spoke with IT teams managing backup operations to understand real-world priorities.

This guide gives you the technical insights and decision framework to match the right SaaS backup solution to your organization’s specific cloud environment, recovery requirements, and operational scale.

What is Backup And Recovery?

SaaS backup is third-party protection for the data living in your cloud applications, like Microsoft 365, Google Workspace, and Salesforce. Under the shared responsibility model, the SaaS provider keeps the service running, but protecting your data against accidental deletion, ransomware, or a departing employee's purge is your job. Native retention is limited and time-bound, so once those windows close, the data is gone. A SaaS backup tool takes automated, independent copies of your cloud data and lets you restore a single email, file, or record, or an entire account, long after the provider's own recycle bin has emptied.

SaaS backup platforms connect through each application's APIs (Microsoft Graph, Google APIs, the Salesforce API, and others) to capture mailboxes, files, sites, records, and metadata on a schedule that defines the recovery point objective. Copies are deduplicated, encrypted (typically AES-256), and written to the vendor's cloud, a hyperscaler such as AWS or Azure, or customer-controlled storage for residency. The differentiators are breadth of application coverage, recovery granularity (single item, full account, or whole tenant, restored non-destructively to the original or an alternate location), and point-in-time rollback to a clean state before a ransomware event. Mature platforms add immutability, automatic discovery of new users and sites, multi-tenant consoles for MSPs, and governance tooling such as legal hold, eDiscovery, and proof-of-backup reporting. For regulated buyers, check SOC 2, ISO 27001, HIPAA, GDPR, and where relevant SEC 17a-4 coverage.

SaaS Backup Solutions Compared

Here is how the 11 platforms compare on coverage and the capabilities that matter most for SaaS backup.

Product Best For SaaS Platforms Immutable Backups Point-in-Time Recovery Multi-Tenant Console
Backupify
Hands-off M365 and Google Workspace backup
M365, Google Workspace
No
Yes
Yes
Acronis Advanced Backup
MSPs consolidating backup and security
M365, Google Workspace, more
Yes
Yes
Yes
Barracuda Cloud-to-Cloud Backup
Existing Barracuda email customers
Microsoft 365
No
Yes
No
OpenText CloudAlly
Small to mid-sized multi-platform teams
M365, Salesforce, GWS, Box, Dropbox
Yes
Yes
Yes
Cohesity DataProtect BaaS
Hybrid and SaaS backup together
Cloud, SaaS, on-prem
Yes
Yes
Yes
Druva inSync
Regulated industries needing compliance
M365, GWS, Salesforce, Slack, endpoints
Yes
Yes
Yes
Keepit
Data sovereignty and vendor-neutral storage
M365, Dynamics, GWS, Salesforce, Entra ID
No
Yes
Yes
NAKIVO Backup and Replication
SMBs wanting multi-environment value
Virtual, physical, cloud, M365
Yes
Yes
Yes
Own from Salesforce (formerly OwnBackup)
Salesforce-centric organizations
Salesforce, M365, ServiceNow
No
Yes
No
Skyvia
Teams needing integration plus backup
200+ apps incl. Salesforce, HubSpot
No
Yes
No
Veeam Backup for Microsoft 365
Flexible self-managed or BaaS M365
Microsoft 365
Yes
Yes
No

How We Tested

We evaluated 11 SaaS backup platforms, covering cloud platform coverage and completeness, backup frequency and retention flexibility, granular recovery usability, administrative ease of deployment and management, cost transparency and scalability, ransomware protection and disaster recovery capabilities, and compliance support. We combined hands-on testing with market research and customer feedback to validate vendor claims against real-world performance. This guide was written by Alex Zawalnyski, Journalist and Content Editor at Expert Insights, with technical review by Craig MacAlpine, CEO and Founder, and is updated quarterly. Read our full methodology

Backupify Logo
Kaseya

Best for IT teams wanting automated protection without management overhead

Backupify handles cloud-to-cloud backup for Google Workspace and Microsoft 365. It’s part of Datto’s SaaS Protection suite and runs on Datto’s private cloud infrastructure, protecting over 40,000 organizations. We think it’s one of the better options for IT teams that want automated protection without constant management overhead.

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  • Backs up Exchange, OneDrive, SharePoint, Teams, Gmail, and Drive three times daily without intervention
  • Setup takes about 10-15 minutes per environment, with red, yellow, and green dashboard indicators flagging issues
  • Granular restore recovers individual emails or files without overwriting existing data
  • Point-in-time recovery rolls back to a clean state for ransomware protection
  • Datto’s private cloud is SOC 2 Type II compliant with geo-redundant storage and encryption in transit and at rest

Users consistently praise the reliability and ease of use. The product works quietly in the background with rare support calls needed. That said, some users report that M365 SSO integration has been missing despite years on the product roadmap, and the folder hierarchy display makes navigating restores harder than it should be.

We think Backupify works best for teams wanting low-maintenance backup coverage that just runs. If you need hands-off protection with solid recovery options, this is a good fit. If you require granular scheduling control or polished admin tools, you may find the interface frustrating. The three daily backups and simple status dashboards suit teams that prioritize reliability over interface polish.

Strengths
Three daily automated backups across all major M365 and Google Workspace apps
Granular file and email recovery without overwriting existing data
Point-in-time restore provides clean ransomware rollback options
SOC 2 Type II compliant private cloud with geo-redundant storage
Cautions
Reviews note no M365 SSO integration despite years on the product roadmap
Users report folder hierarchy display makes navigating restores harder than necessary
2.

Acronis Advanced Backup

Acronis Advanced Backup Logo
Acronis

Best for MSPs consolidating backup and security under one platform

Acronis Advanced Backup is part of the Cyber Protect Cloud platform, built primarily for MSPs managing multiple client environments. It bundles backup with security capabilities like vulnerability assessments and antimalware under one agent. We think the consolidation play is real here: instead of juggling separate backup and security tools, MSPs get continuous data protection, incremental backups, and threat detection in one console.

  • Single-agent approach handles backup and security together, solving a real MSP headache
  • Continuous data protection logs changes in real time so nothing slips through the cracks
  • Storage flexibility to push backups to Acronis-hosted cloud, public cloud, or local MSP storage
  • Recovery spans granular file restores to full system rebuilds, with Safe Recovery preventing restoration of infected machines
  • Immutable storage protects against ransomware corruption, with unlimited storage for M365 and Google Workspace backup

The multi-tenant dashboard gets consistent praise for handling dozens of clients without performance issues. Teams report measurable reductions in downtime costs after deployment. According to customer feedback, new feature setup requires significant time investment to configure properly, and some users mention that support response times lag behind expectations for business-critical issues.

We think Acronis Advanced Backup is well worth considering if you’re an MSP looking to consolidate backup and security under one platform. The single-agent model cuts operational overhead significantly, and the storage flexibility matters for clients with mixed compliance requirements. Initial configuration requires planning, but the payoff in reduced tool sprawl is real.

Strengths
Single agent handles backup, antimalware, and vulnerability scanning together
Continuous data protection captures changes in real time without gaps
Flexible storage options across Acronis cloud, public cloud, or local infrastructure
Multi-tenant dashboard scales efficiently across large client bases
Cautions
Customers note new feature setup requires significant time investment to configure properly
Users mention support response times lag behind expectations for business-critical issues
3.

Barracuda Cloud-to-Cloud Backup

Barracuda Cloud-to-Cloud Backup Logo
Barracuda

Best for organizations already running Barracuda email security

Barracuda Cloud-to-Cloud Backup protects Microsoft 365 data across Teams, Exchange, SharePoint, OneDrive, Entra ID, Planner, and OneNote. It lives entirely in the cloud with no software or hardware to manage. We think it’s a natural fit for organizations already running Barracuda’s email security stack, where the bundle pricing makes strong economic sense.

  • Hands-off operation automatically picks up new SharePoint sites and mailboxes after initial configuration
  • Entra ID backup included in the M365 license, protecting the identity data controlling access to resources
  • Alerts and reports provide visibility without creating noise
  • Third-party backup satisfies audit requirements with quick proof-of-backup documentation
  • Entirely cloud-based with no software or hardware to manage

Users appreciate the bundled value for organizations already using Barracuda email tools. Compliance reporting runs automatically, which saves time during audits. Some users report that the restore interface lacks intuitive navigation for single-file recovery tasks, and the UI can feel dated with slow performance and unclear folder hierarchies.

We think Barracuda works best if you already use their email protection tools. The bundle pricing and Entra ID inclusion make it a cost-effective choice for that scenario. If backup is your primary need and you want polished restore workflows, evaluate standalone alternatives first. The automatic site discovery and hands-off operation are genuine strengths for teams that don’t want to manage backup day-to-day.

Strengths
Hands-off operation automatically captures new mailboxes and SharePoint sites
Entra ID backup included with M365 license for identity data protection
Audit and compliance ready with quick proof-of-backup documentation
Bundle pricing benefits existing Barracuda email security customers
Cautions
Users report the restore interface lacks intuitive navigation for single-file recovery
Reviews note the UI feels dated with slow performance and unclear folder hierarchies
4.

OpenText CloudAlly

OpenText CloudAlly Logo
OpenText

Best for SMBs wanting straightforward multi-platform cloud-to-cloud backup

OpenText CloudAlly backs up Microsoft 365, Salesforce, Google Workspace, Box, and Dropbox from a single platform. CloudAlly has been pioneering SaaS backup since 2011 and now serves over 30,000 customers. The per-user pricing positions this squarely for SMBs wanting straightforward cloud-to-cloud protection without complexity.

  • Automatic user detection picks up new users at the next scheduled backup without manual configuration
  • Automated backups up to three times daily with immutable storage on AWS S3 and unlimited retention
  • Data deduplication at the source cuts down redundant transfers
  • Restore to the original location or export to local PST files, with granular single-file recovery
  • ISO 27001, HIPAA, and GDPR compliance with AES 256-bit encryption

Users praise the set-and-forget reliability. The activity console makes tracking backup status straightforward. That said, according to customer feedback, SharePoint storage tier pricing runs higher than competitors, and there’s no easy way to review costs or optimize which data gets backed up frequently. Some users also report slow backup performance despite fast local connections.

We think CloudAlly is a strong fit for small to mid-sized teams wanting multi-platform backup without complexity. The automatic user detection and transparent per-user pricing help with budgeting and scaling. If you need granular cost controls at scale, larger enterprises may find the billing opaque as data volumes grow.

Strengths
Automatic new user detection eliminates manual backup configuration tasks
Multi-platform coverage spans Microsoft 365, Salesforce, Google Workspace, Box
Immutable backups on AWS S3 with unlimited retention and up to 3x daily frequency
ISO 27001, HIPAA, and GDPR compliant with AES 256-bit encryption
Cautions
Customers note SharePoint storage tier pricing runs higher than competing solutions
Some users report no built-in tools to optimize backup costs as data volumes scale
5.

Cohesity DataProtect BaaS

Cohesity DataProtect BaaS Logo
Cohesity

Best for enterprises managing hybrid and SaaS backup together

Cohesity DataProtect BaaS (now also marketed as Cloud Protection Service) handles backup and recovery across cloud, SaaS, and on-premises environments from a unified console. The platform is built around zero trust principles with AI-powered capabilities. We think it’s a strong option for organizations that need to manage hybrid data protection from a single pane of glass.

  • Helios management interface unifies cloud workloads, physical appliances, and M365 data in one console
  • Integration between Helios and local clusters makes remote management smooth and secure
  • Global search tools speed up data identification during recovery
  • Recovery flexes from granular single-file restores to bulk operations, to original or new locations
  • Anti-ransomware protection keeps stored backups clean

Users appreciate the unified hybrid protection without juggling multiple tools. The single console reduces operational complexity, and setup runs smoothly with hands-on support assistance. Some users mention that initial deployment requires careful planning and configuration expertise, and based on customer feedback, disabled accounts continue being backed up until manually removed, which can inflate costs.

We think Cohesity DataProtect BaaS is well worth considering for enterprises managing hybrid and SaaS backup together. The unified console meaningfully reduces operational complexity once deployed. Teams lacking extensive backup implementation experience may need vendor guidance during initial deployment, but the long-term operational simplicity justifies the upfront investment.

Strengths
Unified Helios console manages cloud, SaaS, and on-premises backups together
Global search tools speed data identification and recovery operations
Zero trust architecture and AI capabilities provide modern data protection
Flexible recovery options from granular file restore to bulk operations
Cautions
Users mention initial deployment requires careful planning and configuration expertise
Customers note disabled accounts continue being backed up until manually removed
6.

Druva inSync

Druva inSync Logo
Druva

Best for regulated industries where compliance documentation matters

Druva inSync backs up Microsoft 365, Google Workspace, Salesforce, Slack, and endpoints from a single SaaS platform. The compliance focus sets it apart from most backup tools. Built-in monitoring for GDPR and HIPAA, plus legal hold management and eDiscovery tools, make this a strong fit for regulated industries needing audit-ready protection. We think it’s one of the better options for organizations where compliance documentation matters as much as backup reliability.

  • Proactively tracks compliance risks and can take corrective action automatically
  • Legal hold management and eDiscovery tools accelerate data collection when legal requests arrive
  • Federated search provides visibility across all protected workloads from one interface
  • SIEM integration with Splunk pushes significant events to your security team
  • Cloud-native architecture eliminates hardware dependencies, with AI-driven MDDR for 24/7 anomaly detection and rollback

Users describe this as set-and-forget protection that runs in the background without constant attention. Recovery works smoothly with granular restore options, and long-term customers report stable, predictable operation. Some customer reviews note that file access gets briefly blocked during active backup phases, typically 15-20 minutes, and storage limits at lower tiers may not suit data-heavy organizations.

We think Druva inSync fits organizations in healthcare, finance, or legal where compliance documentation matters as much as backup reliability. The eDiscovery and legal hold capabilities are real differentiators. If eDiscovery is a regular need for your organization, budget for the Elite tier upfront. Pricing starts at $2.50 per user monthly, which is competitive for the compliance depth on offer.

Strengths
Proactive compliance monitoring for GDPR and HIPAA with automated corrective actions
Federated search spans all workloads for fast cross-platform data discovery
Legal hold and eDiscovery tools streamline response to legal data requests
AI-driven MDDR provides 24/7 anomaly detection, rollback, and quarantine
Cautions
Customers note storage limits at lower tiers may not suit data-heavy organizations
Users note file access gets briefly blocked during active backup phases
7.

Keepit

Keepit Logo
Keepit

Best for organizations with data sovereignty concerns

Keepit is a Danish backup solution covering Microsoft 365, Dynamics 365, Google Workspace, Salesforce, and Entra ID. The platform stores backup copies across two separate mirrored data centers on independent cloud infrastructure, which means your backups aren’t dependent on the same cloud provider as your production data. We think the vendor-neutral approach and strong compliance positioning make this a solid option for organizations with data sovereignty concerns.

  • Independent cloud infrastructure across mirrored data centers in the region of your choice, separate from your production cloud
  • Multi-tenant management under a single portal with restore across tenants for migration projects
  • Granular restore down to individual emails and documents
  • ISO 27001 certification covering staff and software development, not just data centers, plus GDPR compliance
  • Unlimited storage on higher tiers

Users praise the straightforward setup, user-friendly interface, and reliable background operation. The platform requires minimal training to get started. Support quality gets positive mentions, and unlimited storage on higher tiers removes capacity concerns entirely. Some customer reviews note that the periodic backup model may not achieve daily cycles for large data volumes, and license seat availability lacks clear visibility in the interface.

We think Keepit is well worth considering if data sovereignty and vendor-neutral storage matter to your organization. The independent infrastructure is a meaningful advantage over backup tools that rely on AWS or Azure. The multi-tenant capabilities make it a strong fit for MSPs. Clear tiered pricing and the ISO 27001 certification depth add confidence for regulated environments.

Strengths
Independent cloud infrastructure stores backups separately from your production cloud provider
Multi-tenant management and cross-tenant restore simplify migrations and MSP operations
ISO 27001 certification covers staff and software development, not just data centers
Unlimited storage on higher tiers eliminates capacity planning concerns
Cautions
Reviews mention periodic backup model may not achieve daily cycles for large data volumes
Users mention license seat availability lacks clear visibility in the interface
8.

NAKIVO Backup and Replication

NAKIVO Backup and Replication Logo
NAKIVO

Best for SMBs needing multi-environment backup at a competitive price

NAKIVO delivers backup and recovery for virtual, physical, cloud, and Microsoft 365 environments from a single interface. The company has grown to 24,000 customers across 174 countries since 2012. Pricing starts at $0.80 per user per month for M365 backup, with a free edition covering 5 users. We think the value proposition is strong for SMBs who want reliable protection without enterprise pricing.

  • Incremental backups track changes efficiently using native change tracking, avoiding redundant transfers
  • Deduplication and compression keep storage costs manageable
  • Screenshot Verification automatically boots VMs from backup in an isolated environment to prove the restore works
  • Recovery flexes from single files to full system restores
  • S3 integration with AWS or Backblaze takes only a few steps

Users consistently praise the responsive support team. Live phone and Google Meet sessions with actual engineers help teams through setup and complex scenarios. Documentation is extensive, making initial configuration straightforward. That said, some customer reviews note that the console interface feels dated compared to cloud-native competitors, and advanced features are locked behind higher-tier editions.

We think NAKIVO is a solid choice for SMBs that need multi-environment backup at a competitive price point. The $0.80/user/month M365 pricing undercuts most competitors in this space, and the free edition is useful for small teams evaluating the platform. The Screenshot Verification feature is a real differentiator for organizations that need provable backup validity. If a modern cloud-native interface is a priority, you may find the console frustrating.

Strengths
M365 backup pricing starts at $0.80 per user per month with a free 5-user edition
Screenshot Verification proves backup validity by booting VMs in isolation
Fast incremental backups with deduplication minimize storage and transfer overhead
Live support sessions with engineers accelerate setup and troubleshooting
Cautions
Reviews note the console interface feels dated compared to cloud-native competitors
Users report advanced features and key capabilities are locked behind higher-tier editions
9.

Own from Salesforce (formerly OwnBackup)

Own from Salesforce (formerly OwnBackup) Logo
Salesforce

Best for Salesforce-centric organizations

Own from Salesforce (formerly OwnBackup) delivers SaaS data protection for Salesforce, Microsoft 365, and ServiceNow with automated backups, granular recovery, and sandbox seeding. OwnBackup was acquired by Salesforce for $1.9 billion in 2024 and now operates under the Salesforce umbrella. The M365 plan stores daily backups for 10 years. We think the Salesforce acquisition strengthens the platform’s position as the go-to backup solution for Salesforce-centric organizations.

  • Backup comparison quickly identifies new or edited data between snapshots and restores to previous versions in minutes
  • Sandbox seeding accelerates testing and development workflows with real data
  • Captures metadata, custom objects, chatter feeds, attachments, and files
  • Compliance tooling covers GDPR, CCPA, HIPAA, and SEC 17a-4 out of the box
  • M365 plan stores daily backups for 10 years

Users consistently praise the onboarding experience. Instead of generic documentation, teams get paired with specialists who tailor guidance to their environment. Several reviewers have called out specific support engineers by name for exceptional help. Based on customer feedback, initial setup complexity challenges teams without dedicated Salesforce admins, and large dataset restores take longer than expected under heavy volumes. The minimum $500 monthly contract prices out smaller teams.

We think Own from Salesforce is well worth considering if Salesforce data protection is mission-critical for your organization. The Salesforce acquisition adds long-term platform stability and deeper integration potential. The sandbox seeding and compliance tooling justify the enterprise pricing for organizations in regulated industries. If budget constraints dominate your decision, evaluate alternatives first.

Strengths
Backup comparison quickly identifies changes and enables fast point-in-time restores
Sandbox seeding accelerates development and testing workflows significantly
Built-in compliance coverage for GDPR, CCPA, HIPAA, and SEC 17a-4
Acquired by Salesforce for $1.9 billion, ensuring long-term platform investment
Cautions
Customers note initial setup complexity challenges teams without dedicated Salesforce admins
Reviews note large dataset restores take longer than expected under heavy volumes
10.

Skyvia

Skyvia Logo
Devart

Best for teams needing data integration alongside backup

Skyvia combines cloud data integration, backup, and management in a single no-code platform built by Devart. The solution connects over 200 applications including Salesforce, HubSpot, Dynamics 365, Google Workspace, QuickBooks, and Shopify. We think it’s best suited for teams that need data integration alongside backup rather than dedicated backup as the primary use case.

  • Bundles data integration, automation, backup, query, and connectivity modules under one roof
  • Scheduled syncs run reliably in the background, with incremental updates landing data in predictable structures for analytics
  • Handles large data volumes without strain
  • Mapping fields, applying filters, and setting schedules stays approachable for small technical teams
  • Data sits encrypted on geo-redundant Azure servers with AES 256-bit encryption

Users praise the stability and responsive support. The no-code approach works well for teams with limited technical resources, and setup takes hours rather than days. Pricing stays predictable as organizations scale, with plans starting at $7 monthly for 20GB. Some customer reviews note that the interface density creates a learning curve for new users, and error logs lack the detail needed for efficient troubleshooting.

We think Skyvia fits teams that need data integration and backup in one platform rather than a dedicated backup solution. If your primary need is moving and syncing data across cloud applications with backup as a secondary benefit, this delivers well. If dedicated SaaS backup with deep recovery features is the priority, purpose-built tools like Backupify or Keepit will serve you better.

Strengths
No-code approach makes data integration and backup accessible to non-technical teams
Over 200 application connectors including Salesforce, HubSpot, and Dynamics 365
Scheduled syncs run reliably in background without ongoing maintenance
Predictable tiered pricing scales from $7 monthly to enterprise volumes
Cautions
Reviews note interface density creates a learning curve for new users
Users report error logs lack detail needed for efficient troubleshooting
11.

Veeam Backup for Microsoft 365

Veeam Backup for Microsoft 365 Logo
Veeam

Best for organizations wanting deployment flexibility for M365 backup

Veeam Backup for Microsoft 365 protects Exchange, SharePoint, OneDrive, and Teams data with flexible management options. The platform serves 13 million users globally and is now on version 8. You can run it hands-on or opt for fully managed BaaS, and a free Community Edition covers up to 10 users. We think it’s one of the strongest M365 backup options on the market, particularly for organizations that want deployment flexibility.

  • Granular restore recovers a single email, specific file version, or entire mailbox without full recovery operations
  • Intuitive search function locates items quickly
  • Immutability features protect backup copies from corruption and ransomware, with support for Azure Blob, Amazon S3, IBM Cloud Object Storage, or S3-compatible storage
  • Version 8 added role-based access control and MFA for the console, plus full support for Teams shared and private channels
  • Proxy Pools distribute backup traffic across multiple proxies to stay under Microsoft’s throttling limits

Users praise the clean dashboard and straightforward documentation. Security features get consistently positive feedback, and pricing aligns with industry standards. That said, according to some customer reviews, large mailbox and SharePoint restores run slower than expected, and licensing mechanics lack clarity around user deletion and seat counts during true-up cycles.

We were impressed with Veeam’s granular recovery depth and deployment flexibility. The choice between self-managed and fully managed BaaS suits organizations at different maturity levels. The free Community Edition is a strong entry point for small teams evaluating the platform. If large-scale restore speed is critical for your recovery SLAs, test with your actual data volumes before committing.

Strengths
Granular restore recovers single emails or files without full mailbox rebuilds
Immutable backup storage supports Azure Blob, Amazon S3, and S3-compatible options
Free Community Edition covers small teams up to 10 users
Version 8 adds RBAC, MFA, and full Teams shared/private channel support
Cautions
Reviews note large mailbox and SharePoint restores run slower than expected
Customers note licensing mechanics lack clarity around user deletion and seat counts

SaaS Backup Pricing

SaaS backup is usually priced per user per month, and several vendors publish transparent rates while enterprise platforms remain quote-based. The figures below reflect published starting prices where vendors disclose them; expect final pricing to vary with platforms covered, user count, retention, and storage tier.

Product Starting Price Billing Link
Backupify
Contact for quote
Per user, via Datto/Kaseya
Acronis Advanced Backup
Contact for quote
Per workload, subscription
Barracuda Cloud-to-Cloud Backup
Contact for quote
Per user, subscription
OpenText CloudAlly
Contact for quote
Per user, subscription
Cohesity DataProtect BaaS
Contact for quote
Subscription
Druva inSync
From $2.50/user/month
Per user, subscription
Keepit
Contact for quote
Per seat, tiered
NAKIVO Backup and Replication
From $0.80/user/month (free 5-user edition)
Per user / per workload
Own from Salesforce (formerly OwnBackup)
$500/month minimum
Subscription
Skyvia
Free tier; from $7/month for 20 GB
Storage-based
Veeam Backup for Microsoft 365
Free Community Edition (up to 10 users); paid contact for quote
Per user / BaaS

SaaS Backup Checklist

Once you've shortlisted a SaaS backup platform, these are the steps we recommend to make sure your cloud data is protected and recoverable.

Check M365, Google Workspace, Salesforce, Slack, and others, plus edge cases like archive mailboxes and shared drives, or you will have silent gaps.

Once-daily backups leave up to 24 hours of exposure, and retention must meet your longest compliance or legal-hold requirement.

Recovering a single email or file without rebuilding an entire mailbox is what you will actually do most often, so verify the workflow is intuitive.

Automatic enrollment prevents the coverage gaps that appear when admins forget to add new accounts manually.

Hidden per-service or storage-tier costs make budgeting unpredictable, so confirm what the base price includes before signing.

Rolling back to a clean state before an attack, with backups an attacker cannot delete, is your core ransomware defense.

Audit-ready reports and support for HIPAA, GDPR, or SOC 2 turn a backup into demonstrable compliance evidence.

If backups live on the same provider as production, a single outage or tenant compromise can take down both.

A multi-tenant console with client isolation and consolidated billing keeps management efficient across many customers.

When a backup fails or a restore stalls, the speed and quality of vendor support directly affects your recovery time.

The Bottom Line

Your ideal SaaS backup solution depends on which cloud platforms you use, your organizational size, and how much you need to consolidate backup and recovery functions.

For teams wanting hands-off M365 and Google Workspace protection, Backupify delivers simple setup with reliable three daily backups. Minimal ongoing management with clear status dashboards works well for organizations prioritizing reliability over interface polish.

For small to mid-sized teams needing multi-platform backup, OpenText CloudAlly covers Microsoft 365, Salesforce, Google Workspace, Box, and Dropbox. Transparent per-user pricing and automatic user detection simplify budgeting and scaling.

For MSPs managing multiple client environments, Acronis Advanced Backup bundles backup with antimalware and vulnerability scanning.

For organizations already using Barracuda email security, Barracuda Cloud-to-Cloud Backup integrates smoothly with bundle pricing. Hands-off operation with automatic site discovery handles M365 protection without constant attention.

For enterprises managing hybrid and SaaS backup together, Cohesity DataProtect BaaS delivers unified console management across cloud, SaaS, and on-premises environments.

Read the individual reviews above to dig into cloud platform coverage, recovery capabilities, administrative ease, and the trade-offs that matter for your specific backup needs.

Everything You Need To Know About SaaS Backup Solutions (FAQs)

Backup and recovery is the practice of making regular copies of all of your data, and storing it securely for later. If your network is attacked and you lose access to your data, you can restore from one of these records. Unless you are backing up in real time, you can only restore to the nearest backup – this could be a few days, to a few weeks ago, depending on how your organization operates.

The 3-2-1 rule describes the best practice for storing backups of your data. The strategy suggests that you should have three separate copies of your data, stored in two different formats, with one copy being held offsite. This strategy balances the need for security and reliability, whilst remaining practical and reasonable.

There are three main ways to backup your data:

Full Backups offer a complete backup of every piece of data on your entire network. This is a very comprehensive process and results in a total separate copy of your data. It is, however, a time consuming and storage intensive process.

Incremental Backups result in a complete backup, so this is still a comprehensive option. The difference, here, is that anything that hasn’t changed since the last backup will not be recorded. That way, you will have a very recent version of a file that is frequently changed, but a file that has not been edited might be from a few backups ago. This results in a patchwork, but comprehensive, account of your entire network. These backups are much faster to carry out, and significantly reduce the amount of data needed.

Differential Backups are like an incremental backup, except that rather than using the previous “patchwork” backup as a baseline, it will use the last full backup. If, for example, you carry out a full backup on the 1stof the month, then a differential backup on the 5th, a backup on the 10th will capture everything from the 1st, not the 5th. The benefit of this type of backup is that it is faster to restore than incremental backups.

With differential backups, you can restore your entire network from two backups (the original, and the subsequent one). With incremental backups, however, you may have to pull data from many different backups to regain a complete copy of your data.

Backup And Recovery Resources

Further reading on backup and recovery from Expert Insights — buyers' guides, comparison articles, and platform-specific shortlists.

Written By Written By
Alex Zawalnyski
Alex Zawalnyski Journalist & Content Editor

Alex is an experienced journalist and content editor. He researches, writes, factchecks and edits articles relating to B2B cyber security and technology solutions, working alongside software experts.

Alex was awarded a First Class MA (Hons) in English and Scottish Literature by the University of Edinburgh.

Technical Review Technical Review
Craig MacAlpine CEO and Founder

Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davis, formerly J2Global (NASDAQ: ZD) in 2013.

Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.

Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.