Best 8 RMM Solutions For MSPs (2026)

We reviewed 8 RMM platforms on automation depth, multi-client management, and the monitoring quality that tells you about problems before your clients do. Pricing structure matters as much as features at scale.

Last updated on May 19, 2026 19 Minutes To Read
Caitlin Harris Written by Caitlin Harris
Craig MacAlpine Technical Review by Craig MacAlpine

Quick Summary

RMM (Remote Monitoring and Management) platforms are the operational core of most MSP practices — providing multi-client endpoint monitoring, automated patching, remote access, and billing-aligned reporting from a single console. The RMM platform an MSP chooses directly determines the operational efficiency achievable at each stage of growth. We reviewed 8 solutions and found NinjaOne, Datto RMM, and Atera RMM to be the strongest on automation depth, multi-client management, and margin-friendly pricing.

Top RMM Solutions For MSPs

Remote monitoring and management (RMM), also known as network management or remote IT management, is a software platform that helps managed service providers (MSPs) remotely and proactively monitor client endpoints, networks, and computers.

A good RMM solution must gather health and status information about client software, hardware and networks and feed that back to the MSP via a central admin console; this allows them to remotely monitor, manage and resolve client tech issues, often without the end user being aware.

In this article, we’ll explore the remote monitoring and management solutions designed to help MSPs manage their clients’ IT environments.

Top 8 RMM Solutions For MSPs Shortlist

  • NinjaOne – Best for MSPs that need reliable core RMM without complexity
  • Datto RMM – Best for MSPs managing SMB clients that need automated endpoint management
  • Atera RMM – Best for MSPs wanting AI-enhanced RMM with per-technician pricing
  • ConnectWise RMM – Best for MSPs scaling with intelligent automation and outsourced NOC
  • ManageEngine RMM Central – Best for MSPs managing complex networks with diverse device fleets
  • N-able N-central – Best for MSPs managing complex, multi-tenant environments at scale
  • SuperOps – Best for small to mid-sized MSPs wanting unified RMM and PSA
  • Syncro – Best for midsized MSPs managing Microsoft 365 environments

NinjaOne is a unified IT operations platform that combines RMM, patching, backup, and remote support in a single cloud-native console. We were impressed by the platform’s depth; it manages Windows, macOS, and Linux endpoints with conditional policies, hundreds of out-of-the-box scripts, and PowerShell for real-time remote commands. We think it’s well suited to any MSP or IT team looking for a comprehensive, intuitive remote IT management platform.

NinjaOne Key Features

The scripting engine stands out. PowerShell deployments run consistently across hundreds of endpoints, and the out-of-the-box scripts cover common remediation tasks. Conditional policies automate detection and response; for example, if five failed login attempts are detected within five minutes, NinjaOne sends a security alert and disables the local user automatically. Automated patching covers Windows, macOS, Linux, and third-party applications with Patch Intelligence AI for CVE and CVSS-based prioritization. The Overview dashboard uses a traffic light color-coded graph to highlight critical actions, with clickable device icons for deep-dive endpoint detail. NinjaOne integrates with Splashtop, TeamViewer, and ScreenConnect for full remote control. The multi-tenant interface gives MSPs per-client dashboards and drill-down visibility. Endpoint backup handles file, folder, and image backups to cloud, local, or hybrid storage, encrypted at rest and in transit.

Our Take

We think NinjaOne works best for MSPs that need reliable core functionality without complexity. The per-device monthly pricing scales linearly, and free unlimited onboarding support and training are included without add-on costs. Full deployment typically takes two weeks to a month, with the agent deployed through Intune or on-premises Active Directory. The platform is highly intuitive; the interface is modern with strong visualization, making it easy for junior techs and senior engineers to work from the same console. Something to be aware of is that NinjaOne doesn’t offer software configuration management, and it isn’t an EDR tool or advanced security product. But it does improve security posture through deep endpoint visibility, patching, endpoint hardening, and reliable backups.

Strengths

  • Conditional policies with hundreds of out-of-the-box scripts for automated remediation
  • Automated patching with Patch Intelligence AI for CVE/CVSS-based prioritization
  • Free unlimited onboarding support and training included with every subscription
  • Multi-tenant interface with per-client dashboards for MSP visibility
  • Integrated backup with file, folder, and image-level recovery

Cautions

  • No software configuration management

Datto, a Kaseya company, provides cloud-based software and technology solutions designed for MSPs serving SMBs. Datto Remote Monitoring and Management (RMM) is their cloud-based platform that enables MSPs to remotely manage and support all contracted endpoints, with the goal of reducing costs and increasing efficiency of service delivery.

Datto RMM Key Features

Datto RMM features flexible patch management with configurable, automatable policies for Windows, macOS, Linux devices, and third-party applications natively or through Datto’s Chocolatey integration. The platform offers real-time monitoring and reporting to help admins proactively solve issues and verify that all security tools are functioning correctly. Auto-response to alerts allows for instant problem resolution, and on-demand and scheduled reports into client system health enable MSPs to take action as soon as it’s needed.

Our Take

Datto RMM is a strong RMM solution for MSPs serving SMB clients. As a 100% cloud-based platform, it’s highly scalable and accessible from anywhere. The platform integrates with existing PSAs for single-click access, as well as over 200 third-party tools and solutions. Datto is fully focused on supporting their MSP community, so we recommend their RMM solution for any MSP looking to become part of a supportive partner ecosystem.

Strengths

  • Flexible, automatable patch management across Windows, macOS, and Linux
  • Real-time monitoring with auto-response to alerts
  • Integrates with over 200 third-party tools
  • 100% cloud-based and highly scalable

Cautions

  • Pricing not publicly available; requires contacting Datto for a quote
3.

Atera RMM

Atera RMM Logo

Atera specialises in remote-first IT management. Their AI-powered platform unifies RMM, PSA, remote access, and reporting in a single console. Atera monitors client systems in real time and provides IT admins with alerts about potential problems before they happen. The platform also integrates with Splashtop to provide continuous remote support for MSP clients. We think the per-technician pricing model is the defining advantage for growing MSPs.

Atera Key Features

The AI capabilities have expanded significantly. Atera’s Copilot generates ticket summaries and automates administrative tasks, while Atera’s Robin handles routine troubleshooting without technician input. Per-technician pricing covers unlimited endpoints, which removes the per-device cost pressure that limits how many endpoints an MSP can manage. Activity logging supports transparency and compliance for client reporting. Broad OS compatibility and the centralised management of RMM, PSA, and remote access in one interface reduce tool sprawl.

What Customers Say

Customers praise the broad OS compatibility and the centralised management of RMM, PSA, and remote access in one interface. The per-technician pricing model is consistently highlighted as a key advantage. Something to be aware of is that AI features take time to fully configure, and cloud SaaS workload management falls outside the platform’s scope.

Our Take

We think Atera fits MSPs of any size that want an AI-enhanced RMM platform to automate workflows and deliver faster support. The per-technician model means scaling does not trigger per-device cost increases, which is particularly valuable for MSPs adding clients frequently.

Strengths

  • Per-technician pricing covers unlimited endpoints without scaling costs per device
  • AI Copilot and Robin automate ticket triage and routine remediation
  • Centralised console unifies RMM, PSA, remote access, and reporting
  • Integrates with Splashtop for continuous remote support

Cautions

  • Reviews note that AI features take time to fully configure
  • Cloud SaaS workload management falls outside the platform's scope
4.

ConnectWise RMM

ConnectWise RMM Logo

ConnectWise specialises in software for technology solution providers. Their services cover remote monitoring, IT management, and cybersecurity, and are designed to support MSPs of varying sizes. ConnectWise RMM is a unified remote monitoring and management platform built on the Asio platform for MSPs managing IT environments at scale. We think ConnectWise RMM fits MSPs that want to scale efficiently with intelligent automation and outsourced NOC capabilities.

ConnectWise RMM Key Features

The drag-and-drop scripting engine simplifies task automation with real-time visibility into results. Third-party patching covers over 7,000 applications with pre-deployment testing to reduce failed updates. IntelliMon consolidates related alerts into single actionable tickets, cutting through the noise that floods most RMM consoles. The integrated 24/7 NOC support handles monitoring, remediation, and patch deployment for MSPs that want to offload after-hours coverage.

What Customers Say

Customers praise the integrated NOC services, which deliver round-the-clock monitoring, remediation, and patch deployment. The drag-and-drop scripting engine is highlighted for making automation accessible to less technical team members. Something to be aware of is that the platform requires customisation for unique workflows, and the interface carries a learning curve for newer team members.

Our Take

We think ConnectWise RMM fits MSPs that want to scale efficiently with intelligent automation and outsourced NOC capabilities. The IntelliMon alert consolidation and 24/7 NOC support reduce the operational burden on smaller teams, and the Asio platform supports growth to over 100,000 devices.

Strengths

  • IntelliMon consolidates alerts into single actionable tickets, reducing noise
  • 24/7 NOC support handles monitoring, remediation, and patch deployment
  • Third-party patching covers over 7,000 applications with pre-deployment testing
  • Scales to over 100,000 devices on the Asio platform

Cautions

  • Customers note the platform requires customisation for unique workflows
  • Reviews highlight that the interface carries a learning curve for newer team members
5.

ManageEngine RMM Central

ManageEngine RMM Central Logo

ManageEngine, a division of Zoho Corporation, provides IT management software that helps businesses manage and integrate their IT processes. RMM Central is ManageEngine’s remote monitoring and management platform that combines endpoint management, automated patching, and multilayer network mapping for MSPs managing complex, multi-site environments. We think RMM Central fits MSPs managing complex networks with diverse device fleets where broad discovery and patching coverage matter.

ManageEngine RMM Central Key Features

Layer 2 mapping and subnet scanning automatically identify servers, routers, VMs, laptops, and mobile devices across client networks. Patch management covers Windows, macOS, Linux, and 1,000+ third-party applications. ML-powered forecast reports anticipate performance issues before they affect client operations. Over 100 pre-built analytics templates provide detailed client reporting without manual configuration. The multilingual interface supports international deployments for MSPs operating across regions.

What Customers Say

Customers praise the breadth of coverage and the multilingual interface for international deployments. The analytics and reporting capabilities get consistently positive marks. Something to be aware of is that the free edition lacks advanced security and configuration controls, and the interface can lag with large device inventories.

Our Take

We think RMM Central fits MSPs managing complex networks with diverse device fleets where broad discovery and patching coverage matter. The Layer 2 mapping and ML-powered forecasting give network-heavy MSPs capabilities that lighter RMM tools lack.

Strengths

  • Layer 2 mapping and subnet scanning provide deep automated device discovery
  • Patch management covers Windows, macOS, Linux, and 1,000+ third-party applications
  • ML-powered forecast reports anticipate performance issues early
  • Over 100 pre-built analytics templates for detailed client reporting

Cautions

  • Reviews note that the free edition lacks advanced security and configuration controls
  • Some users report the interface can lag with large device inventories
6.

N-able N-central

N-able N-central Logo

N-able, formerly the MSP division of SolarWinds before spinning off as an independent company in July 2021, specialises in providing monitoring, security, and business tools for MSPs. N-central is an enterprise-grade RMM platform that combines remote monitoring with integrated endpoint detection and response. With N-central, admins can use automation tools to onboard, configure, and patch hundreds of endpoints quickly. N-able has also added EDR capabilities to N-central through a SentinelOne integration, providing layered endpoint security alongside core RMM. We think N-central fits MSPs and IT service providers managing complex, multi-tenant environments.

N-able N-central Key Features

N-central provides over 700 pre-built scripts with an AI-driven developer portal for automated script generation based on natural language input. The SentinelOne EDR integration adds threat detection without requiring a separate security stack. Network topology mapping improves troubleshooting across connected devices, and Microsoft 365 and Intune integration strengthens device and user management. Drag-and-drop automation lets any skill level design workflows and standardise processes across client environments.

What Customers Say

Customers praise the drag-and-drop automation that lets any skill level design workflows and standardise processes. The integrated EDR and network mapping capabilities are highlighted as differentiators for security-focused MSPs. Something to be aware of is that advanced automation requires setup time to optimise, and the platform carries more complexity than lighter RMM tools.

Our Take

We think N-central fits MSPs and IT service providers managing complex, multi-tenant environments, especially those operating in regulated industries where endpoint security and compliance reporting matter. The SentinelOne EDR integration and 700+ pre-built scripts give larger MSPs the depth they need.

Strengths

  • Over 700 pre-built scripts with AI-assisted script generation
  • Integrated EDR through SentinelOne provides layered endpoint security
  • Network topology mapping improves troubleshooting across connected devices
  • Microsoft 365 and Intune integration strengthens device and user management

Cautions

  • Customers note that advanced automation requires setup time to optimise
  • Some reviews flag the platform carries more complexity than lighter RMM tools
7.

SuperOps

SuperOps Logo

SuperOps is a cloud-native unified RMM and PSA platform built specifically for MSPs. We think the combination of client management, ticketing, and endpoint monitoring in a single interface makes it a strong fit for small to mid-sized MSPs looking to reduce tool sprawl.

SuperOps Key Features

The platform brings together client management, project tracking, ticketing, contracts, billing, and IT documentation with endpoint monitoring and automated patching in a single interface. Easy deployment via silent script across Windows and macOS keeps onboarding fast. ML-powered alerts detect unusual device activity early. Integrations with Splashtop, TeamViewer, ScreenConnect, Webroot, and Bitdefender connect the platform to existing tools.

What Customers Say

Customers praise the clean UI, fast onboarding, and responsive support team. The unified PSA and RMM approach simplifies day-to-day operations for smaller teams. Something to be aware of is that PSA depth is lighter than legacy platforms for complex project billing, and AI features are still maturing beyond ticket summarisation.

Our Take

We think SuperOps fits small to mid-sized MSPs that want to simplify their toolset through a unified RMM and PSA platform. If you need deep PSA capabilities or advanced automation, a more established platform may be a better fit.

Strengths

  • Unified PSA and RMM reduces tool sprawl in a single modern interface
  • Easy deployment via silent script across Windows and macOS
  • ML-powered alerts detect unusual device activity early
  • Integrates with Splashtop, TeamViewer, ScreenConnect, Webroot, and Bitdefender

Cautions

  • Reviews note that PSA depth is lighter than legacy platforms for complex project billing
  • Customers flag that AI features are still maturing beyond ticket summarisation
8.

Syncro

Syncro Logo

Syncro offers what it calls an Extended Monitoring and Management (XMM) platform, unifying RMM, PSA, and Microsoft 365 management in a single tool. We think the transparent per-user pricing with unlimited device coverage and no contracts is the biggest draw for midsized MSPs.

Syncro Key Features

Unlimited PC and Mac monitoring, automated alert remediation, patch management, and a 500+ script library keep endpoints maintained. CIS-aligned Microsoft 365 baseline monitoring catches configuration drift across tenants. The per-user pricing model covers unlimited devices with no contracts, giving MSPs cost predictability. Over 50 integrations support diverse workflows across PSA, remote access, and security tools.

What Customers Say

Customers praise the transparent per-user pricing and the contract-free model. The XMM approach of combining RMM, PSA, and Microsoft 365 management is highlighted as a differentiator. Something to be aware of is that advanced automation features require initial configuration, and the platform is newer to market with features still maturing.

Our Take

We think Syncro fits midsized MSPs that manage Microsoft 365 environments and want endpoint monitoring, PSA, and M365 governance in one platform without per-device pricing pressure.

Strengths

  • XMM model unifies RMM, PSA, and Microsoft 365 management in one platform
  • Transparent per-user pricing with unlimited device coverage and no contracts
  • CIS-aligned Microsoft 365 baseline monitoring with drift alerting across tenants
  • 500+ script library and 50+ integrations support diverse workflows

Cautions

  • Customers note that advanced automation features require initial configuration
  • Some reviews flag the platform is newer to market with features still maturing

Other RMM Services To Consider

We've looked at 20+ RMM solutions to create this list. Here's some other vendors for you to consider:

9
Kaseya VSA

Offers remote monitoring, management, and automation of IT systems, with tools for patch, security, and scripting.

10
Pulseway RMM

A mobile-first RMM solution for remote system monitoring and management.

11
Action1

A cloud-based RMM platform for remote monitoring, patch management, software deployment, and endpoint management.

12
Naverisk RMM

Provides remote monitoring, asset management, patch management, and ticketing functionalities.

13
SolarWinds RMM

Offers remote monitoring and management tools with features like patch management, automation, and security.

14
LogMeIn Central

Provides tools for remote access, endpoint management, patch management, and reporting.

RMM Tools Pricing Breakdown

Tools / Platforms
Price
Link
NinjaOne
From $1.50 USD per endpoint, per month
Datto RMM
From $1.50 USD per endpoint, per month
Atera RMM
From from $129 per technician, per month
ManageEngine RMM Central
From $24 per endpoint, per year
SuperOps.ai
From $79 USD per technician, per month.
Syncro
From $129 per user, per month

How We Compared The Top RMM Solutions For MSPs

We assessed each platform across remote monitoring capabilities, patch management, automation, endpoint security, integrations, deployment options, pricing models, and real-world customer feedback from MSPs. Products were evaluated on how effectively they help MSPs monitor, manage, and secure client IT environments at scale.

What To Look For In RMM Solutions For MSPs

When selecting an RMM platform, start with the monitoring and alerting capabilities. The platform should provide real-time visibility into client endpoints, networks, and devices with alerts that are actionable rather than noisy. Patch management matters; look for automated patching across Windows, macOS, Linux, and third-party applications. Automation and scripting capabilities reduce repetitive work, while integrations with PSA tools, remote access platforms, and security products connect the RMM to your broader toolset. Pricing model is important for MSPs; per-device, per-technician, and per-user models each have trade-offs depending on your client base and growth plans. Deployment model, support quality, and the availability of outsourced NOC services are also worth evaluating.

The Bottom Line

The RMM market continues to evolve with AI-powered automation, integrated security features, and unified PSA platforms becoming standard expectations. The right choice depends on your MSP’s size, client base, and existing toolset. Organisations already invested in specific vendor platforms will find the most value in solutions that extend those investments. MSPs managing complex, multi-tenant environments should prioritise automation depth and security integrations, while growing teams should evaluate pricing models that scale without per-device cost increases. For smaller MSPs, unified RMM and PSA platforms offer accessible entry points that reduce tool sprawl from day one.

FAQs

RMM Solutions For MSPs: Everything You Need To Know (FAQs)

Written By Written By
Caitlin Harris
Caitlin Harris Deputy Head Of Content

Caitlin Harris is the Deputy Head of Content at Expert Insights. As an experienced content writer and editor, Caitlin helps cybersecurity leaders to cut through the noise in the cybersecurity space with expert analysis and insightful recommendations.

Prior to Expert Insights, Caitlin worked at QA Ltd, where she produced award-winning technical training materials, and she has also produced journalistic content over the course of her career.

Caitlin has 8 years of experience in the cybersecurity and technology space, helping technical teams, CISOs, and security professionals find clarity on complex, mission critical topics like security awareness training, backup and recovery, and endpoint protection.

Caitlin also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted.

Technical Review Technical Review
Craig MacAlpine CEO and Founder

Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davis, formerly J2Global (NASDAQ: ZD) in 2013.

Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.

Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.