Technical Review by
Craig MacAlpine
SharePoint Online data is not comprehensively protected by Microsoft’s retention policies; site collections, libraries, and items permanently deleted beyond the recycle bin recovery window may be unrecoverable without third-party backup. Third-party SharePoint Online backup solutions provide granular site, library, and item-level recovery that Microsoft’s native tooling does not deliver. We reviewed the top solutions and found Backupify for Microsoft 365, CloudAlly Backup for SharePoint, and AFI Microsoft 365 Backup to be the strongest on recovery granularity and versioned content restoration.
Microsoft 365’s native retention keeps your SharePoint data for 30 days after deletion. That window closes fast once ransomware hits or a user deletes content by accident. The wrong backup solution costs you data you can’t recover, compliance audits that fail, or hours of manual restoration when you should be defending your environment.
Choosing a backup tool is straightforward enough. Choosing one that actually restores the specific file or folder you need without touching everything else is where it gets complicated. Some platforms require hours of setup before your first backup. Others generate pricing surprises when you scale across multiple sites or tenants. You need something that integrates with your M365 environment, recovers quickly when incidents happen, and doesn’t create administrative overhead that distracts your team.
We evaluated seven SharePoint Online backup solutions across different deployment models: standalone organizations, MSP environments, and enterprises managing both cloud and on-premises SharePoint. We evaluated backup frequency, recovery granularity, feature set completeness, pricing transparency, and the actual experience teams report in production environments.
This guide identifies which solutions work best for your specific scenario, whether you’re protecting a single tenant or managing dozens of client environments.
SharePoint Online backup is third-party protection for the sites, libraries, lists, and files in your SharePoint environment. Microsoft keeps the service running, but under the shared responsibility model, protecting your content against accidental deletion, ransomware, or a bad change is your job, and native retention only holds deleted items for about 30 days. A backup solution takes automated, independent copies of your SharePoint data, including permissions, metadata, and version history, so you can restore a single document, a library, or an entire site collection long after Microsoft's recycle bin has emptied.
SharePoint Online backup platforms connect through Microsoft Graph and SharePoint APIs to capture site collections, document libraries, lists, pages, and their permissions, metadata, and version history on a schedule that defines the recovery point objective. Copies are encrypted and stored on the vendor's cloud, a hyperscaler such as AWS, or customer-controlled storage, with independence from Azure removing the single point of failure that affects Azure-hosted backups during a tenant outage. The capability that separates serious tools is recovery granularity: restoring a single item, a library, or a full site non-destructively to the original or an alternate location, while preserving permissions and versioned content. Mature platforms add immutability for ransomware resilience, behavior-based ransomware detection, and broad M365 coverage so SharePoint is protected alongside Exchange, OneDrive, and Teams. For MSPs, multi-tenant management matters; for regulated buyers, check SOC 2, ISO 27001, HIPAA, and GDPR coverage.
Here is how the 7 platforms compare on the capabilities that matter most for SharePoint Online backup.
| Product | Best For | Backup Frequency | Granular Item Restore | Immutable Backups | Storage Independent of Azure |
|---|---|---|---|---|---|
|
Backupify for Microsoft 365
|
Hands-off, low-maintenance protection
|
3x daily
|
Yes
|
No
|
Yes
|
|
CloudAlly Backup for SharePoint
|
Fast deployment and broad compliance
|
Daily (3x add-on)
|
Yes
|
Yes
|
Yes
|
|
AFI Microsoft 365 Backup
|
Broad coverage and granular policy control
|
Up to 3x daily
|
Yes
|
No
|
Yes
|
|
AvePoint Backup and Restore for SharePoint and Office 365
|
Enterprise hybrid SharePoint environments
|
Up to 144/day
|
Yes
|
Yes
|
No
|
|
Datto M365 Backup
|
MSP multi-tenant management
|
3x daily
|
Yes
|
Yes
|
Yes
|
|
N-able SharePoint Backup
|
MSPs on the N-able platform
|
Up to 6x daily
|
Yes
|
No
|
Yes
|
|
Veeam Backup for Microsoft 365
|
Enterprise flexibility and storage choice
|
Up to every 5 min (self-hosted)
|
Yes
|
Yes
|
No
|
We evaluated seven SharePoint Online backup solutions across various deployment scenarios: standalone environments, MSP multi-tenant deployments, and hybrid on-premises and cloud configurations. We combined hands-on testing with market research and customer feedback to validate vendor claims against real-world performance. This guide was written by Joel Witts, Content Director at Expert Insights, with technical review by Craig MacAlpine, CEO and Founder, and is updated quarterly. Read our full methodology
Backupify, now part of the Kaseya ecosystem and being consolidated under the Datto SaaS Protection brand, is a cloud backup solution for M365 that runs automated backups three times daily on Datto’s private cloud infrastructure. It covers SharePoint Online, Exchange, OneDrive, and Teams from a single console. We think this is a practical option for IT teams wanting reliable, low-maintenance SharePoint protection without ongoing management overhead.
Customers consistently praise reliability, with the product working quietly in the background without generating support tickets. Something to be aware of is that there’s no M365 SSO integration. The folder hierarchy display makes finding specific files harder than expected during restores. Backup scheduling is limited to three times daily with no time customization.
We think Backupify fits IT teams that want SharePoint backup running in the background without ongoing management. The 10-to-15-minute setup and simple health indicators are real time-savers. Organizations needing granular scheduling or modern SSO should evaluate whether the trade-offs fit their operations.
Best for technically proficient teams wanting broad coverage and granular control
Afi Microsoft 365 Backup covers SharePoint alongside Exchange, OneDrive, Teams (including 1:1 chats), Entra ID, Copilot, and Power Platform from a single console.
We were impressed by the coverage and granular policy controls. Afi supports Copilot and Power Platform backup, which puts it ahead of most alternatives. Deleted user data remains fully archived and restorable into another mailbox. The keyword search capability is strong, on par with the best options we tested. With that said, there’s no bulk recovery for multiple users; each must be restored one at a time, which is a gap for ransomware recovery scenarios. Storage is capped at 50GB pooled per licensed user, and backups stop after 30 days if that limit is exceeded.
We think Afi is technically capable for SharePoint protection. Technically proficient teams wanting granular policy controls and broad coverage will find a lot to like.
Best for MSPs prioritizing simplicity and straightforward pricing
Datto M365 Backup (also known as Datto SaaS Protection), part of the Kaseya ecosystem, is built specifically for MSPs managing M365 environments at scale. It combines backup with phishing prevention, covering Exchange, Calendar, OneDrive, SharePoint, and Teams under one platform. We think this is a solid option for MSPs prioritizing simplicity and straightforward pricing over feature depth.
MSPs consistently highlight the simplicity. The platform handles backup effectively without unnecessary complexity. Pricing stays straightforward, which helps MSPs manage margins across client accounts. Something to be aware of is that occasional backup failures occur without clear explanations of root cause. Troubleshooting often requires Datto support rather than self-service resolution.
We think Datto M365 Backup fits MSPs prioritizing simplicity and speed over feature depth across multiple client environments. The straightforward pricing and quick deployment let you standardize without customization overhead. MSPs needing detailed self-service troubleshooting should be aware of the support dependency.
Best for enterprises prioritizing recovery flexibility and storage choice
Veeam Backup for Microsoft 365 is a market leader in the M365 backup space, delivering managed backup and recovery for Exchange, SharePoint, OneDrive, and Teams with flexible deployment options. We scored the solution 8.5/10 in our hands-on review and were impressed by the granular RBAC implementation and bulk restore capabilities across SharePoint and broader M365 workloads.
We were impressed with the RBAC and bulk restore capabilities, which are the strongest we’ve tested in the M365 backup category. Veeam provides every customer, from 25 users to 250,000, with a named sales engineer during onboarding, which is good to see. At $2.63 per user per month for the cloud version, the pricing is competitive. With that said, the cloud version only runs backups once per day. All backup data in the cloud version is stored in Microsoft Azure, which creates a single point of failure risk. Keyword search is limited to email subjects only, and in our testing, search was very slow, taking over 30 minutes for a single mailbox.
We think Veeam fits enterprises prioritizing recovery flexibility, strong access controls, and storage choice for SharePoint protection. The RBAC and bulk restore capabilities justify the investment. Organizations with simpler requirements that don’t need this depth will find lighter alternatives sufficient.
SharePoint Online backup is usually priced per user per month, with a few vendors publishing transparent rates and others quoting by environment. The figures below reflect published starting prices where vendors disclose them; expect final pricing to vary with user count, retention, and add-ons such as higher backup frequency.
| Product | Starting Price | Billing | Link |
|---|---|---|---|
|
Backupify for Microsoft 365
|
Contact for quote
|
Per user, via Datto/Kaseya
|
|
|
CloudAlly Backup for SharePoint
|
$3/user/month
|
Monthly or annual
|
|
|
AFI Microsoft 365 Backup
|
Contact for quote
|
Per user, subscription
|
|
|
AvePoint Backup and Restore for SharePoint and Office 365
|
$4/user/month (500-user minimum)
|
Per user, subscription
|
|
|
Datto M365 Backup
|
Contact for quote
|
Per user, via MSP partners
|
|
|
N-able SharePoint Backup
|
Contact for quote
|
Via MSP partners
|
|
|
Veeam Backup for Microsoft 365
|
$2.63/user/month (cloud version)
|
Per user / self-hosted
|
|
Once you've shortlisted a SharePoint Online backup platform, these are the steps we recommend to make sure your sites and content are protected and recoverable.
Once-daily backups leave up to 24 hours of exposure, while hourly or five-minute intervals matter for sites that change constantly.
Most recoveries are a single file or library, so confirm you can restore one without overwriting current content or the whole site.
SharePoint content is only fully recovered when its permissions and versions come back intact, not just the files.
Protecting SharePoint alongside Exchange, OneDrive, and Teams from one console closes the gaps that separate tools leave open.
Backups held in Azure share the same outage and tenant-compromise risk as production, so storage independence removes a single point of failure.
Immutable copies an attacker cannot delete, plus point-in-time restore to a clean state, are your core ransomware defense.
Quick out-of-the-box setup and a multi-tenant console matter most for MSPs onboarding many client environments.
Regulated environments need reports demonstrating what is backed up and recovered, plus enforced retention policies.
Confirm how cost behaves as you add sites, tenants, or users, since some models generate surprises mid-contract.
A backup is only proven once you have restored from it, so rehearse recovery regularly to confirm RPOs and RTOs hold.
No single backup solution handles every scenario equally well. Your choice depends on backup frequency requirements, team capacity for configuration, and whether you manage multiple tenants.
If you need simple, low-maintenance protection with minimal ongoing administration, Backupify for Microsoft 365 delivers three daily automated backups with granular recovery.
If backup frequency and storage flexibility matter most, Veeam Backup for Microsoft 365 provides 25 recovery paths and five-minute backup intervals in self-hosted mode.
If you’re an MSP managing multiple client environments, Datto M365 Backup combines simplicity with multi-tenant design. Three daily backups and straightforward pricing help standardize across clients.
If your organization has complex hybrid SharePoint environments spanning on-premises and cloud, AvePoint Backup and Restore handles the complexity with granular restore and self-service recovery. Initial setup time is justified by enterprise environments managing large-scale governance.
Evaluate your specific RPO and RTO requirements alongside team capacity before deciding. The right backup solution stays operational while you focus on security strategy.
We recommend that organizations looking to backup SharePoint online should work with a dedicated third-party backup provider. There are several M365 backup solutions available that cover SharePoint data alongside other Microsoft 365 services, such as Microsoft Outlook, Teams, Exchange Online, and OneDrive.
Backup solutions for Microsoft 365 typically integrate to the M365 via API. This provides access to your entire Microsoft 365 data set which can then be securely backed up using continuous or scheduled cloud-to-cloud backups. Essentially, this means a snapshot of your M365 environment is regularly taken and securely stored in a third-party cloud service. Most services automate regular backups up to several times a day to ensure up-to-date versions of files are created. As new employees join, they will be automatically identified, and their data will be added to the backup.
Backup solutions for M365 typically provide a management console where admins can manage all data backups and users, with audits and logs to enforce secure access and compliance policies.
In the case of a data loss incident, you can quickly restore SharePoint data from the backups taken to your live Microsoft environment. This is achieved via granular data search and recovery features so you can restore specific users, files, mailboxes, sites and more, without wiping data already in the live environment.
When comparing a backup solution for Microsoft SharePoint Online, consider the following features:
Most backup and recovery solutions for SharePoint offer a fairly similar feature-set, but the granular use cases are where differences start to emerge. All of the services on this list offer a modern user interface with secure backups. Most also are compliant with all major data protection regulations such as GDPR.
However, organizations with granular industry specific compliance regulations such as HIPAA compliance may require varying retention periods for different data types and a substantial or unlimited storage capacity. We also recommend security features such as encryption, role-based access, and MFA for added to the backup solution itself.
Further reading on backup and recovery from Expert Insights — buyers' guides, comparison articles, and platform-specific shortlists.
Joel is the Director of Content and a co-founder at Expert Insights; a rapidly growing media company focussed on covering cybersecurity solutions.
He’s an experienced journalist and editor with 8 years’ experience covering the cybersecurity space. He’s reviewed hundreds of cybersecurity solutions, interviewed hundreds of industry experts and produced dozens of industry reports read by thousands of CISOs and security professionals in topics like IAM, MFA, zero trust, email security, DevSecOps and more.
He also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted. Joel is driven to share his team’s expertise with cybersecurity leaders to help them create more secure business foundations.
Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davis, formerly J2Global (NASDAQ: ZD) in 2013.
Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.
Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.