Best 10 Agentic MDR Solutions (2026)

Agentic MDR is a new way of delivering managed detection and response, with AI workflows built in. We look at ten of the best solutions currently on the market.

Last updated on Jul 29, 2026
Joel Witts Written by Joel Witts
Best 10 Agentic MDR Solutions (2026)

Agentic Managed Detection and Response (MDR) is a new way of delivering MDR services where autonomous AI agents, as well as human experts, monitor for suspicious activity and take action to stop cyber threats.

Over the past few years, multiple leading MDR providers have moved toward integrating agentic AI into their existing products. Most commonly this has been focused on automating investigations and triage, traditionally very time consuming and repetitive human actions.

With new frontier models able to very quickly spot vulnerabilities and detect malicious behavior, there are even more providers launching autonomous agentic MDR capabilities, including new startups where agentic AI is the basis of the entire MDR capability.

Expert Insights has looked at 10 of the most popular agentic MDR platforms on the market today. We’ve assessed their triage and investigation capabilities, the expertise of the human teams backing them, and the overall quality of the agentic MDR platform.

What is Agentic MDR?

Like traditional MDR solutions, agentic MDR services manage the process of threat detection and response on behalf of your organization or customers. While traditional MDR services use a mixture of technical threat detection systems and human experts to detect, triage and investigate threats, agentic MDR solutions add autonomous AI agents into the mix. These agents are able to triage and investigate most alerts, while more potentially harmful cases are passed over to human teams for validation.

Agentic MDR is more complex than simply using LLMs to parse logs and explain data. It covers four stages. Agents continuously ingest signals across your network (or your customers'), including ingesting endpoint, cloud, and identity data. This data is automatically correlated, without any human involvement.

If an incident or anomaly is detected, the agent is able to query, assess the context, and form a verdict. In clear-cut cases it can take immediate action like blocking an IP or revoking a session, though clear guardrails should obviously be set to reduce the impact of AI hallucinations. Agents can also escalate incidents to human experts who can then take action when necessary.

Reporting is critical to ensure that agentic workflows are transparent, and that you can understand why decisions were taken.

Agentic MDR Solutions Compared

A high-level comparison of the 10 agentic MDR solutions reviewed in this guide, covering the agentic capabilities each service delivers today.

Product Best For Agentic Triage Autonomous Investigation Autonomous Response Agentic Detection Engineering Proactive Threat Hunting
Expel MDR
Agentic MDR with human experts kept in the loop
Yes
Yes
Yes
Yes
Yes
CrowdStrike Falcon Complete MDR
Enterprise agentic MDR at machine speed
Yes
Yes
Yes
No
Yes
ReliaQuest GreyMatter
Role-based AI teammates across SecOps
Yes
Yes
Yes
Yes
Yes
Sophos MDR
Explainable AI triage and investigation
Yes
Yes
No
No
Yes
Trend Vision One Services MDR
Agentic AI on a unified prevention-to-response platform
Yes
Yes
No
No
Yes
eSentire Atlas MDR
Controlled autonomy across any security stack
Yes
Yes
Yes
No
Yes
BitLyft
Mid-market Microsoft environments and defense clients
No
No
No
No
Yes
Bridewell
UK critical national infrastructure and regulated sectors
Yes
No
Yes
No
Yes
Binary Defense
Decision-ready investigations from an AI-driven SOC
Yes
Yes
No
No
Yes
Ontinue
Microsoft Defender and Sentinel environments
Yes
Yes
Yes
No
Yes

How We Tested

We looked at 10 agentic MDR solutions, evaluating their capabilities by studying demos, customer conversations and testing firsthand where possible. We focused on the core capabilities of agentic detection, investigation, response, and human expertise wherever possible. This guide was researched and written by Joel Witts and technically reviewed by Craig MacAlpine. Read our full methodology

Expel MDR Logo
Expel

Agentic MDR with human experts kept in the loop

Expel is a leading provider of agentic managed detection and response (MDR), with threat monitoring for cloud services, identity, email, SaaS apps, Kubernetes, SIEM, and on-prem environments. Ruxie™, Expel’s AI SOC Manager, with AI and agentic capabilities covers each stage of the threat lifecycle: enriching and triaging alerts before analysts touch the queue, correlating alerts across multiple tools and surfaces, applying automated context and classifying alerts for analysts, investigating threats, running response actions, writing new detection rules, and documenting outcomes.

All AI actions are recorded within Expel’s SecOps platform, Workbench™, for a transparent audit trail and explanations. Human cybersecurity experts provide 24×7 monitoring and response, ensuring AI accuracy for judgement calls. Additional strategic advisors support your team with regular collaborative sessions to help you improve your security posture.

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  • Agentic triage of identity alerts, with structured reasoning checks applied before any verdict is returned
  • Ruxie triages millions of events, gathering evidence and filtering out false positives
  • Enrichment and correlation applied to telemetry and alerts from your security tools
  • Connections into 160+ integrated tools across multiple attack surfaces, including endpoint, cloud, AI, and more
  • Detection agents correlate data across endpoint, identity, cloud, and network to expose unified attack campaigns
  • Fully transparent audit trail of AI decision-making in Workbench
  • Proactive threat hunting and on-demand threat intelligence from Expel’s human intelligence team

Expel’s agents are in production, inside live customer deployments, and every AI decision leaves a fully transparent audit trail in Workbench. The platform deploys in under ten minutes, with an average 15-minute mean time to remediate (MTTR) across high severity incidents. Agents do the volume work and human experts make the final calls. We’d recommend Expel to small to midsized and large enterprises that want AI and agentic speed while keeping people in the loop to ensure accuracy.

Strengths
Agentic capabilities are in production, not on a roadmap
Average 14-minute mean time to remediate (MTTR) for high-severity incidents
AI capabilities and agentic workflows applied across the full lifecycle: collection, detection, enrichment, triage, investigation, response, detection engineering, and documentation
Fully transparent audit trail of AI decision making
Fast deployment in less than ten minutes with 160+ pre-built integrations
Cautions
Pricing not publicly available, requires a quote
2.

CrowdStrike Falcon Complete MDR

CrowdStrike Falcon Complete MDR Logo
CrowdStrike

Enterprise agentic MDR at machine speed

CrowdStrike Falcon Complete is a leading endpoint detection and response provider with a managed agentic service. It collects and ingests data across your endpoints, identities and clouds, as well as third party cybersecurity services like email security and identity providers. The platform is powered by Charlotte AI, CrowdStrike’s Agentic Analyst. Charlotte AI Detection Triage autonomously assigns a priority level, a true or false positive verdict, and a recommended action to every new detection, operating under customer guardrails. Falcon Complete analysts perform hands-on, end-to-end remediation and Falcon Adversary OverWatch provides 24/7 managed threat hunting across endpoint, identity, and cloud.

  • Charlotte AI Detection Triage autonomously triages every detection with over 98% accuracy
  • Guardrails set the thresholds for actions the AI agent can take
  • Agentic Response finds the root cause and speeds up investigations
  • Charlotte AI AgentWorks lets you build custom security agents with seven pre-built agents
  • Third-party telemetry coverage via Falcon Next-Gen SIEM ingestion
  • 24/7 hands-on remediation by Falcon Complete analysts

CrowdStrike Falcon Complete offers one of the most advanced agentic MDR capabilities on this list. It’s paired with a SOC that can fully remediate threats. The platform is backed by the huge data CrowdStrike has collected across millions of triage decisions. We’d recommend it to enterprises already invested in the Falcon platform that want machine-speed triage without giving up human-led remediation.

Strengths
Autonomous triage in production with published accuracy figures
Bounded autonomy gives customers control over what the AI decides
Analysts perform full remediation, not guided response
AgentWorks extends the platform with custom, no-code agents
Third-party data coverage through Next-Gen SIEM
Cautions
Charlotte AI is a premium add-on with credit-based metering, so full agentic costs are hard to predict
Best suited for teams in the CrowdStrike ecosystem
3.

ReliaQuest GreyMatter

ReliaQuest GreyMatter Logo
ReliaQuest

Role-based AI teammates across SecOps

ReliaQuest GreyMatter is an agentic AI security operations platform that sits on top of your existing security stack, with 255 integrations across SIEM, EDR, and multi-cloud tools. Its AI Agent, trained on a decade of ReliaQuest incident response data, builds and executes its own investigation workflows dynamically. Six role-based Agentic Teammates work alongside human analysts, drawing on 200+ agent skills to eliminate Tier 1 and Tier 2 SOC work across triage, investigation, containment, and detection engineering.

  • AI Agent autonomously plans and executes investigations 20x faster than manual methods
  • Mean time to contain threats of under five minutes
  • Six role-based Agentic Teammates covering triage through detection engineering
  • 255+ integrations across your existing SIEM, EDR, and cloud tools
  • No-code GreyMatter Workflows automate detection and containment
  • Native threat hunting plus 55+ threat intelligence feeds in the platform
  • Mobile app with full containment actions and escalation to ReliaQuest experts

ReliaQuest has gone further than most with agentic SecOps, and its AI Agent is already deployed across all 1,000+ enterprise customers. We found the Open XDR approach a key differentiator. The agents work across your existing stack instead of requiring a platform migration. We’d recommend GreyMatter to large enterprises that want agentic coverage across every stage of the SOC workflow, including detection engineering.

Strengths
Agentic capabilities deployed in production across the full customer base
Sub-five-minute mean time to contain
Works across your existing tools via 255+ integrations
AI covers the full lifecycle, including detection engineering and threat hunting
Global 24/7 human SOC coverage across six locations
Cautions
Best suited for enterprise deployments
4.

Sophos MDR

Sophos MDR Logo
Sophos

Explainable AI triage and investigation

Sophos MDR protects 40,000 customers worldwide, making it one of the most widely deployed MDR services on the market. Two production AI agents run inside the Sophos SOC: a Triage Agent and a Case Investigation Agent, which uses sub-agents to plan, execute, and analyze investigations. Every automated action is auditable, with guardrails and escalation paths built in. The service ingests third-party telemetry from 500+ integrations. Human analysts supervise the agents, own every outcome, and deliver proactive threat hunting plus unlimited full-scale incident response.

  • AI agents close 52% of MDR cases end-to-end, with authorized cases resolved in 89 seconds on average
  • Case Investigation Agent produces structured reports with full audit trails
  • 500+ third-party integrations across endpoint, firewall, cloud, identity, and email
  • Unlimited incident response included in MDR Complete
  • Sophos AI Assistant included free for all MDR customers
  • 24/7/365 global SOC with analysts supervising and accountable for every AI action
  • Dedicated MDR for Microsoft Defender environments

Sophos has published a full year of production data on its agentic SOC, and the transparency stands out. The 89-second automated resolution time applies only to cases the AI is pre-authorized to close, which we think is the right guardrail model. We’d recommend Sophos MDR to small and mid-sized organizations that want proven agentic speed with unlimited incident response bundled in.

Strengths
Every AI action is explainable and auditable
Unlimited full-scale incident response included in MDR Complete
Broad third-party telemetry support reduces vendor lock-in
Large customer base of 40,000 organizations
Cautions
Proactive threat hunting and full incident response require the MDR Complete tier; Essentials only provides guided response
Pricing not publicly available, sold via channel partners
5.

Trend Vision One Services MDR

Trend Vision One Services MDR Logo
Trend Micro

Agentic AI on a unified prevention-to-response platform

Trend Micro’s MDR service is powered by Trend Cybertron, a cybersecurity-specific AI model and agent framework that Trend open-sourced in 2025 to accelerate autonomous security agent development. The platform’s Agentic SIEM replaces manual log and alert monitoring with autonomous data analysis and anomaly detection. The MDR service adds a 24/7/365 human SOC that correlates telemetry across email, endpoint, server, cloud workloads, and network, looks for indicators of compromise, and can respond to prevent threats.

  • Trend Cybertron AI model and agent framework built on intelligence from 250M+ global sensors
  • Agentic SIEM performs autonomous log analysis and anomaly detection
  • Digital twin simulation for virtual red teaming against your own environment
  • Cross-layer detection correlating email, endpoint, server, cloud, and network telemetry
  • 24/7 SOC monitoring with expert threat hunting and detailed response plans
  • Proactive indicator-of-compromise detection across all covered layers

Trend’s differentiator is in its complete MDR platform. It covers prevention, detection, and response in one console, with agentic capabilities baked in. We found the digital twin approach a distinctive take on proactive security that not many other providers offer. Response actions execute through Trend’s own stack, so we’d recommend this service to organizations already on Trend products that want agentic capabilities across the full attack surface.

Strengths
Agentic SIEM and open-sourced AI agent framework
Digital twin simulation for proactive risk testing
Unified platform from prevention through response
Strong threat intelligence from 250M+ sensors
Credit-based licensing lets you reallocate spend across the platform
Cautions
Highest value is for teams in the Trend ecosystem
6.

eSentire Atlas MDR

eSentire Atlas MDR Logo
eSentire

Controlled autonomy across any security stack

eSentire protects over 2,000 organizations across 80 countries with a multi-signal MDR service. It can ingest endpoint, network, log, cloud, identity, and vulnerability telemetry from your existing stack, including Microsoft Defender XDR and Sentinel. The Atlas platform includes purpose-built AI Operatives that work to continuously monitor, detect, and respond to threats. They can detect new signals in under 30 seconds and can conduct autonomous investigations and responses governed by human guardrails. Atlas AI is trained on more than one million expert-led investigations. Two SOCs in Waterloo and Cork provide 24/7 human coverage, while the Threat Response Unit builds 150+ new proprietary detectors mapped to MITRE ATT&CK every quarter.

  • AI Operatives (agents) engage signals in under 30 seconds
  • Mean time to contain threats of under 15 minutes
  • Compresses roughly five hours of investigation into under seven minutes
  • Ingests signals across your existing endpoint, network, cloud, identity, and log tools
  • Continuous AI-led penetration testing tied into MDR
  • Threat Response Unit ships 150+ novel detectors and runbooks per quarter
  • 24/7 SOC coverage backed by human experts

eSentire’s guardrails are very effective. Agents act autonomously, but human-judgment controls every decision. Training the AI on a million real investigations provides strong context for even more assurance agents won’t go rogue in your environment. We’d recommend eSentire to mid-sized and large organizations that want agentic MDR across a mixed security stack rather than a single-vendor platform.

Strengths
Autonomous investigation and response
Bring-your-own-stack approach avoids platform lock-in
Sub-15-minute mean time to contain
Atlas Preempt links offensive testing directly to defense
Strong original threat research from the Threat Response Unit
Cautions
Pricing not publicly available, requires a quote
7.

BitLyft

BitLyft Logo
BitLyft

Mid-market Microsoft environments and defense clients

BitLyft delivers managed detection and response for small and mid-sized organizations, with a focus on higher education, financial services, manufacturing, and the defense supply chain. Its True MDR service combines managed SIEM, a 24/7 US-based SOC staffed by Tier 3 analysts, and BitLyft AIR, an agentless automation platform. AIR ingests alerts from Microsoft 365, identity providers, and Google Workspace, applies AI-assisted triage and enrichment, then executes automated remediation through native Microsoft Graph API actions. It can suspend accounts, revoke sessions, and isolate resources to contain attackers.

  • AI-assisted triage that prioritizes, enriches, and contextualizes alerts
  • Automated containment via 20+ native Microsoft Graph API remediation actions
  • Agentless, serverless architecture
  • 24/7/365 US-based SOC with US-citizen Tier 3 analysts for CMMC and DoD clients
  • Central Threat Intelligence feed crowd-sourced across BitLyft customers
  • Threat hunting, incident response, and 365-day data retention included in the base tier
  • Optional AWS GovCloud hosting for CMMC compliance

BitLyft is an accessible MDR solution for mid-markets, with published per-user pricing starting at $25.99 per month. Its automation is playbook-driven rather than a fully agentic MDR offering, but it offers 24/7/365 US-based SOC backed by AI-assisted triage. We’d recommend BitLyft to mid-market Microsoft 365 organizations, particularly in defense, education and regulated industries, that want automated response and a US-based human SOC at a transparent price.

Strengths
Published pricing from $25.99 per user per month
Millisecond automated response through native Graph API integration
US-based SOC with compliance strength for CMMC and NIST 800-171
Fast deployment with no agents or infrastructure to maintain
Strong fit for higher education and defense supply chain
Cautions
Automation depth is Microsoft-365-centric
8.

Bridewell

Bridewell Logo
Bridewell

UK critical national infrastructure and regulated sectors

Bridewell is a UK-based cybersecurity services company specializing in critical national infrastructure and regulated sectors including energy, aviation, finance, and government. Its Agentic SOC service takes a broker approach: rather than building a single AI platform, Bridewell integrates multiple commercial agentic tools into its Cybiquity platform, sitting above your existing SIEM and EDR. Agents autonomously triage, investigate, and enrich high-volume threats such as phishing and account compromise, with autonomous containment available. Alerts beyond the agents’ capability route automatically into Bridewell’s human-led MDR, so every alert is handled.

  • Agentic triage, investigation, and enrichment of high-volume threats like phishing and account compromise
  • Opt-in autonomous containment with customer-controlled response models
  • Glass-box governance: every agentic investigation is fully auditable for regulators
  • Intelligent case routing sends complex alerts to the human-led MDR service
  • Microsoft-native MDR built on Sentinel, integrating your existing EDR and XDR stack
  • 24/7 UK SOC with CREST registration and security-cleared analysts, plus a dedicated OT SOC
  • Seven NCSC assured services, more than any other UK provider

Bridewell uses best-of-breed agentic platforms rather than claiming to have built its own, and it routes anything the agents cannot handle to human analysts. For CNI operators facing the UK Cyber Security and Resilience Bill, the audit-ready governance and security-cleared SOC are strong selling points. We’d recommend Bridewell to UK critical infrastructure and regulated organizations that need agentic efficiency with regulator-grade accountability.

Strengths
Strongest UK accreditation profile, including NCSC and CREST
Auditable, glass-box agentic investigations designed for regulated environments
Opt-in autonomy gives customers control over response
Dedicated OT SOC for industrial environments
Deep Microsoft Sentinel and Defender expertise
Cautions
US presence is young, and the footprint is UK-centric
9.

Binary Defense

Binary Defense Logo
Binary Defense

Decision-ready investigations from an AI-driven SOC

Binary Defense is an Ohio-based MDR provider. Its NightBeacon platform autonomously investigates and correlates thousands of daily alerts across endpoint, identity, network, and cloud for faster remediation. Each alert is provided with an AI-generated incident narrative, confidence score, attack timeline, evidence, and MITRE ATT&CK mapping, with roughly 80% of the investigation built agentically. Response decisions stay with humans. It also includes AI-powered managed deception and patent-pending Malware Disruption technology with a 90%+ detection rate against known malware families.

  • Autonomously investigates and correlates alerts with transparent reasoning
  • Zero-queue model: AI-generated narratives, confidence scores, and attack timelines replace typical alerts
  • Works across Microsoft, Palo Alto, ExtraHop, and Google SecOps stacks
  • Managed deception and malware detection with 90%+ detection of known malware families
  • ARC Labs threat research division powers threat hunting, intelligence, and counterintelligence
  • 24/7 human SOC for decision making

Binary Defense’s model is all about removing the frustration of typical alerts, delivering an almost complete threat investigation before the analyst even has to click on a notification. Another strength is the open nature of the platform, you can run it yourself or have the team run it for you, and the platform is vendor agnostic. We’d recommend Binary Defense to mid-sized and large organizations that want autonomous investigation with humans in command of response.

Strengths
Autonomous investigation compresses alert handling to under one minute
Transparent reasoning with evidence and confidence scores on every case
Vendor-agnostic coverage across major security stacks
Distinctive deception and counterintelligence capabilities
SOC runs on the same platform it sells, so the tooling is battle-tested internally
Cautions
Pricing not publicly available, requires a quote
10.

Ontinue

Ontinue Logo
Ontinue

Microsoft Defender and Sentinel environments

Ontinue’s MDR service is built exclusively for the Microsoft security stack: Defender XDR, Sentinel, Azure, and Teams. Its proprietary ION IQ AI runs autonomous threat investigations. For each escalated incident, a multi-agent system aggregates telemetry across logs, identities, endpoints, and cloud. It then executes a test plan and completes a full Tier 2-level investigation in minutes before handing a step-by-step summary to a human expert. It retains a memory of verdicts from every past incident in your environment. Customers can collaborate with the Cyber Defense Center in real time through Microsoft Teams.

  • Multi-agent autonomous investigations cut mean time to investigate by up to 50%
  • 99.5% of incidents resolved without customer involvement
  • Smart Response executes automated actions within customer-defined rules of engagement
  • Per-customer AI memory of every past incident and verdict
  • Built natively on Microsoft Defender XDR, Sentinel, and Azure, maximizing existing E5 licensing
  • Real-time collaboration with the Cyber Defense Center through Microsoft Teams

Ontinue was among the first MDR providers to put autonomous investigation into production for its entire customer base. It is popular for Microsoft users and supports faster remediation and threat investigations. The service is backed by human experts and it’s a real advantage that you can communicate with experts via Teams. We’d recommend Ontinue to organizations standardized on Microsoft E5 and Defender that want agentic MDR layered onto licensing they already own.

Strengths
Autonomous Tier 2 investigations live in production across all customers
99.5% of incidents resolved without customer involvement
Maximizes existing Microsoft security licensing investment
Teams-native collaboration with 24/7 Cyber Defense Center access
Award-winning Microsoft security partnership pedigree
Cautions
Microsoft-only by design

Other AI MDR Solutions

Beyond our top 10, these agentic MDR and AI-assisted SOC solutions are worth considering.

11
Arctic Wolf MDR

Concierge-model MDR with AI processing telemetry at scale on the Aurora platform.

12
Huntress

SMB-focused MDR with AI-assisted triage and one-click remediation.

13
Deepwatch MDR

AI-driven open-XDR MDR with named squad delivery model.

14
SentinelOne Vigilance Respond

Managed detection and response with Purple AI investigation support on Singularity XDR.

15
Rapid7 MDR

Multi-layer managed detection with AI-assisted triage and deception technology.

16
Dropzone AI

AI SOC analyst software that autonomously investigates alerts for in-house teams.

Agentic MDR Pricing Comparison

Most agentic MDR services are quote-based, with pricing driven by endpoint or user count, data volumes, and service tier. BitLyft is the only provider on this list with published pricing.

Product Starting Price Billing Link
Expel MDR
Contact for quote
Annual
CrowdStrike Falcon Complete MDR
Included with Falcon Complete; contact for quote
Annual
ReliaQuest GreyMatter
Per endpoint; contact for quote
Annual
Sophos MDR
Contact for quote
Annual
Trend Vision One Services MDR
Contact for quote (credit-based platform licensing)
Annual
eSentire Atlas MDR
Contact for quote
Annual
BitLyft
From $25.99/user/month
Monthly or annual
Bridewell
Contact for quote
Annual
Binary Defense
Contact for quote
Annual
Ontinue
Contact for quote
Annual

Considering An Agentic MDR Solution: Buyer Checklist

If you're considering rolling out an agentic MDR solution, here are some key features to consider.

AI agents are designed to act autonomously, but they need strong guardrails in place to govern their behavior. Humans should have oversight over the whole loop.

Measure accuracy percentages and containment times against your or your customers' environment during a proof of concept.

You should be able to read the evidence and steps behind any agent verdict, not just the conclusion.

As the service is managed for you, check how AI handles alerts. You may only be able to adjust guardrails by raising a support ticket.

Agentic services are run by the MDR provider. Check that the coverage maps to the services you need in your organization or your customers.

Human security analysts are a critical component of an MDR service. Make sure your provider is trusted and not outsourcing everything to AI.

Agentic features are often bundled, but platform modules, data volumes, and response tiers still move the price.

The Bottom Line

Agentic MDR is a substantial evolution of the MDR category that is important to be aware of, whether you already have an MDR program in place or are looking to invest for the first time.

It offers real advantages compared to traditional MDR. Threats can now be caught much faster, and investigations are less time consuming. Agents learn and improve over time and can integrate across a broad range of tools.

There are limitations with any agentic MDR service. It’s not always transparent why decisions are made. You don’t own the agentic platform, and you are tied into your vendor’s ecosystem. Costs can escalate as your business grows.

Make sure to consider these points when choosing which agentic MDR provider is the best fit for your business.

Agentic MDR: FAQs

Agentic MDR (Managed Detection and Response) is the process of using autonomous AI agents to assist in the process of threat investigation, triage, remediation and reporting, alongside human experts. Agentic MDR is a managed service, meaning it is delivered by a cybersecurity vendor on behalf of your business.

AI agents work autonomously to ingest data from your network to detect potential risks. If an agent catches a threat, it will run a full investigation and triage, including mapping the incident and adding context. It can then remediate, e.g. by isolating an endpoint or revoking a session as per guardrails set by the agentic MDR provider. It can then generate reporting and escalate onto a human for review.

Traditional MDR solutions do use AI as part of the workflow, but this mostly focuses on the detection component, monitoring network data to catch vulnerabilities. Human analysts then pick up the investigation and response component.

Agentic systems use agents to completely automate detection, investigation and response, with human analysts simply reviewing the loop and handling complex cases when needed.

The main benefit of agentic MDR is speed. Agents can work much faster than humans, and they are available 24/7/365. Many vendors are also moving toward an agentic approach, so this will become increasingly common for MDR customers to encounter.

Speed is the number one benefit. Agents are able to respond much faster than humans, with a clearer view of threat data. Theoretically this should translate into faster detection of threats like ransomware. Agentic MDR solutions put the management of threat detection and response into the hands of dedicated experts, who build integrations and deployments for you. They also manage reporting and auditing, which saves you time and cost.

The main limitation of agentic MDR is the risk of hallucination and the lack of control over how agents behave. You are totally reliant on and locked into the agentic MDR provider, so it’s extremely important to have a trusted partner. Custom integrations and detections can be a challenge, as they are with any MDR deployment. And finally, cost can be a concern as your business scales. Agentic capabilities, especially coming via frontier models, can be extremely expensive.

Endpoint Security Resources

Further reading on endpoint security from Expert Insights — buyers' guides, comparison articles, and platform-specific shortlists.

Written By Written By
Joel Witts
Joel Witts Content Director

Joel is the Director of Content and a co-founder at Expert Insights; a rapidly growing media company focused on covering cybersecurity solutions.

He’s an experienced journalist and editor with 8 years’ experience covering the cybersecurity space. He’s reviewed hundreds of cybersecurity solutions, interviewed hundreds of industry experts and produced dozens of industry reports read by thousands of CISOs and security professionals in topics like IAM, MFA, zero trust, email security, DevSecOps and more.

He also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted. Joel is driven to share his team’s expertise with cybersecurity leaders to help them create more secure business foundations.