Business Continuity and Disaster Recovery (BCDR) software helps organizations ensure they can recover as quickly as possible in the event of an incident such as a cyberattack, natural disaster, service provider outage, hardware failure, or data loss caused by human error.
There are two key components to BCDR software: business continuity and disaster recovery. Business continuity is all about preparing for an incident so that you can maintain business-critical operations during and after a disaster. It involves creating incident response plans, carrying out Business Impact Analysis (BIA), and conducting risk assessments to identify which processes are essential for business operations. This allows IT and security teams to implement adequate protection to ensure those processes (and, by extension, the organization) can carry on in the event of an incident.
Disaster recovery is all about responding to an incident so that the business can get back on its feet as quickly as possible in the aftermath of a disaster. This involves restoring IT systems, infrastructure, data, and applications as quickly and effectively as possible to minimize operational downtime and financial loss. Organization’s must have backups of their data stored in a separate location, so it won’t be affected by any disruption to their local network.
In this shortlist, we’ll explore the best business continuity and disaster recovery software. We’ll look at features such as risk assessments, approval workflow automation, live status reporting, data backups and replication, and data recovery. We’ll give you some background information on each provider and the key features of solution, as well as the type of customer that they are most suited to. Note that, as BCDR is a relatively new concept, some of the solutions in this guide focus more on either business continuity management or disaster recovery.
Archer is a market-leading risk management provider that helps businesses identify, plan, and mitigate risk to improve security, governance, and compliance. Their solutions are trusted in 48 countries by organizations of all sizes, including over 50% of the Fortune 500. Archer Business Resiliency is their business continuity and IT disaster recovery solution, which enables businesses to prepare themselves to respond efficiently in the face of disruption.
Archer Business Resiliency Features:
Expert Insights’ Comments: Archer’s Business Resiliency platform is particularly strong in terms of reporting; once a BCDR plan or workflow is created, businesses can easily monitor the status of those plans, including their criticality and their business impact ratings for compliance, finance, data integrity and confidentiality, reputation, and strategy. This makes Archer Business Resiliency a strong solution for larger organizations that need to create multiple BCDR workflows to align with different business areas or compliance frameworks, to help them prioritize their disaster recovery processes. It must be noted, however, that Archer’s solution does not include native data backup and recovery.
Arcserve offers a range of data protection, storage, and recovery solutions to help businesses minimize data loss and downtime in the event of a disaster. Arcserve Continuous Availability is their continuous data protection and application availability platform, designed to keep businesses fully operational in the event of a disruption. The solution offers continuous data protection for Windows and Linux applications and systems, and is compatible with on-premises, remote, and cloud-based systems, ensuring that businesses can secure all of their data, no matter where it resides.
Arcserve Continuous Availability Features:
Expert Insights’ Comments: Arcserve Continuous Availability’s main strength lies in its promise of zero downtime; the platform continuously replicates data at a byte-level from your local systems within a secure replica system, ensuring that backups are always up to date. This means that businesses won’t lose any data during a disaster and can continue to operate with minimal downtime. Arcserve’s platform is a strong solution for mid-size to larger enterprises looking for data replication and recovery for a diverse environment. This will help prove compliance with data protection standards as well as provide business continuity during data loss events such as ransomware attacks.
Fusion Risk Management is a software provider that enables businesses to evaluate their operational resilience through risk management, business continuity management, and incident management. Built on the Salesforce Lightning Platform, their flagship Fusion Framework System delivers risk analysis and continuity planning capabilities to help businesses equip themselves to recover efficiently and effectively from any cyber incident.
Fusion Framework System Features:
Expert Insights’ Comments: The Fusion Framework System is a robust tool for business continuity planning, enabling business to efficiently build incident response plans based on up-to-date risk and impact analysis. The platform’s biggest strengths are its intuitive interface and report visualization features, which make it easier for organizations to identify (and remediate) dependency gaps and high-risk areas of their environment. We recommend Fusion’s BCDR tool for mid-sized to larger enterprises looking for a way to build a highly customizable business continuity plan, based on in-depth risk analysis.
LogicManager is a leading provider of enterprise risk management software that focuses on centralizing risk management processes and automating them so IT teams can spend less time identifying risks, and more time remediating them. LogicManager Business Continuity Management (BCM) is their BCDR solution that helps businesses prepare for disruptions so they can resume normal operations quickly and efficiently.
LogicManager Business Continuity Management (BCM) Features:
Expert Insights’ Comments: While LogicManager BCM doesn’t offer native backup and recovery features, it does aid disaster recovery by enabling IT teams to track the progress of their BCPs as the incident unfolds. We recommend LogicManager’s solution for mid-sized organizations looking for a way to centrally create, test, and monitor the progress of their BCPs. Additionally, thanks to the platform’s highly customizable reporting functionality, LogicManager BCM is also suitable for businesses that need to prove BCP compliance to auditors and data protection regulators.
Premier Continuum is a BCM provider that pairs business continuity and disaster recovery software with training and consultancy to help organizations increase their IT resilience. ParaSolution is Premier Continuum’s flagship BCDR software. Designed to centralize, standardize, and automate all stages of the business continuity lifecycle, from initial risk assessment to live recovery tracking during- and post-incident.
Premier Continuum ParaSolution Features:
Expert Insights’ Comments: As well as their BCDR software, Premier Continuum offers consultancy to support businesses as they increase their BCM maturity level, and organizational training that’s available in person, live online, and via webinars, documentation, and videos. This makes ParaSolution suitable for organizations at any stage of BCDR maturity, and particularly those who may benefit from added human support when creating business continuity plans. Within those parameters we recommend the solution to mid-sized and large enterprises, as some of the more granular customizations can be complex to set up.
Riskonnect is a provider of integrated risk management software that makes it easier for organizations to manage risk and compliance across all their digital systems. Riskonnect Business Continuity & Resilience (formerly Castellan) is their BCM software, designed to help businesses prepare for IT disasters so they can reduce disruption to their operations.
Riskonnect Business Continuity & Resilience Features:
Expert Insights’ Comments: Riskonnect Business Continuity & Resilience is particularly strong in its visualization of risk across the organization. The platform enables IT teams to create a map of their entire virtual environment and run tests within that digital model to identify their most critical assets and vulnerabilities, as well as any gaps within their BCDR plan. We recommend Riskonnect Business Continuity & Resilience for larger enterprises looking to develop a business continuity plan based on granular risk and impact analysis.
SAI360 is an integrated risk management solution that combines software and training content to help businesses streamline their risk management workflows, improve security, and prove compliance. The platform combines Environmental Social Governance (ESG), Environmental, Health, Safety and Sustainability (EHS&S), Governance, Risk and Compliance (GRC), risk management, internal audit, regulatory compliance, cybersecurity, and learning modules, and is trusted by over one million users—including 1/3 of the Fortune 500—in over 50 countries.
SAI360 Business Continuity Management Features:
Expert Insights’ Comments: SAI360 is a comprehensive risk management platform that delivers robust business continuity management capabilities. We recommend SAI360 as a strong BCDR solution for mid-market organizations and larger enterprises—particularly those with incident response teams based in different offices around the globe that rely on effective communication.
Veritas is a market-leading data management provider. Their cloud-based data protection, virtualization, digital compliance, and visibility products are trusted by over 80,000 organizations worldwide. Backup Exec is Veritas’ data backup and recovery solution designed for small- to mid-sized businesses. The platform enables IT and security teams to easily create and maintain an archive of data backups, then recover lost data in the event of a disaster—whether accidental or malicious.
Veritas Backup Exec Features:
Expert Insights’ Comments: Veritas Backup Exec is a user-friendly and cost-effective, yet comprehensive backup and recovery solution for organizations looking to securely replicate their data for easier recovery in the event of a data loss disaster. While this platform doesn’t offer business continuity planning or risk assessment, it’s a strong solution for SMBs looking to improve their disaster recovery processes.
Acquired in 2021 by Hewlett Packard Enterprise, Zerto is a cloud data management and protection provider. Zerto offers data protection, backup, recovery, and workload mobility solutions for public cloud and on-prem virtual environments. Focused on Continuous Data Protection (CDP), Zerto’s eponymous platform uses journal-based technology to ensure business can recover accurate, untampered copies of their data in the event of a disaster, rolling back to any point in time to mitigate the impact of the incident.
Zerto Features:
Expert Insights’ Comments: Zerto offers a comprehensive backup and recovery platform that enables businesses to securely replicate their data and easily restore it to minimize downtime in the event of a disaster. Users can access data via backups even when the original versions are disrupted, enabling continuity throughout the recovery process—which, in itself, takes relatively little time. We recommend Zerto’s solution for larger enterprises looking for an all-in-one data protection and disaster recovery solution.
With business continuity and disaster recovery (BCDR) software, businesses can prepare themselves to face disruptions so they can resume normal business operations as quickly as possible. BCDR software ensures that businesses have a plan—or multiple plans—in place to get back on their feet after an incident such as a cyberattack, natural disaster, or hardware failure.
BCDR combines two key processes: business continuity management and disaster recovery.
Business continuity management (BCM) software enables business to create business continuity plans (BCPs) and then monitor the effectiveness of those plans through regular testing. This helps to streamline incident response processes so that responsibilities can be delegated effectively, stakeholders can be notified quickly, and the overall time to respond is reduced. It also ensures that businesses have a clear audit trail should they need to prove that they took all the necessary steps to secure their data and their users in the event of a disruption.
BCM software often includes business impact analysis, risk assessments, “to-do” lists, automated tasks and response workflows, BCP testing, and reporting on BCP status.
Backup and disaster recovery software creates point-in-time copies of files, databases, and even entire systems, then writes those copies out to a secondary storage facility. This enables IT teams to quickly restore lost data in the event of a cyberattack, natural disaster, or accidental deletion.
Backup and recovery software may offer features such as automated backup creation, deduplication, backup archive security (such as encryption and multi-factor authentication), archive search functionality, and granular restoration options.
Some BCDR software offers full backup and recovery functionality; other solutions focus mainly on BCM, while offering some disaster recovery features such as live incident response tracking, secure communication tools, and mass notification and alerting.
The simple answer is that all organizations should be prepared to deal with potential disasters, so that they can get back on their feet as quickly as possible should the worst happen. However, not all businesses will need all the features offered by a BCDR solution; smaller organizations, for example, may not have as many systems to manage, so may not need to set up such complex workflows as offered by business continuity management software. They may, however, still want to invest in a backup and disaster recovery tool to help them restore their data in the event of a disaster.
Larger enterprises, on the other hand, may have lots of disparate systems to manage, and they may need to set up multiple recovery workflows that are set in motion according to which systems are impacted by the disaster. Depending on their business needs, larger enterprises may look for separate business continuity management and disaster recovery solutions in order to benefit from specific features, or they may look for a solution that offers both feature sets in one for ease of management.
Caitlin Harris is Deputy Head of Content at Expert Insights. Caitlin is an experienced writer and journalist, with years of experience producing award-winning technical training materials and journalistic content. Caitlin holds a First Class BA in English Literature and German, and provides our content team with strategic editorial guidance as well as carrying out detailed research to create articles that are accurate, engaging and relevant. Caitlin co-hosts the Expert Insights Podcast, where she interviews world-leading B2B tech experts.
Craig MacAlpine is CEO and founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA cloud, an email security provider acquired by Ziff Davies, formerly J2Global (NASQAQ: ZD) in 2013, which has now been rebranded as VIPRE Email Security. Craig has extensive experience in the email security industry, with 20+ years of experience helping organizations to stay secure with innovative information security and cyber security solutions.