The Top 11 Desktop Management Software

NinjaOne, based in Austin, TX, provides an IT operations solution that streamlines, automates, manages, and remediates cyber events and workflows. Their remote monitoring and management solution features a comprehensive set of tools for asset management, patch deployment, backups, and remote access.

Why We Picked NinjaOne: We like NinjaOne’s ability to support users anywhere without requiring a company network, domain, or on-premises server. It offers robust support for MSPs to manage client desktops and IT solutions efficiently.

NinjaOne Best Features: Key features include asset management, patch deployment, backup capabilities, and remote access. The solution supports remote workers with technical support, patch deployment, and security configuration updates. It also automates remediation and scripted processes to improve efficiency.

What’s great:

• Enables support for users anywhere without network requirements
• Comprehensive tools for asset and patch management
• Automates remediation and scripted processes
• Reliable and consistent service for desktop management
• Efficient for MSPs to manage client IT solutions

Pricing: For detailed pricing, visit NinjaOne directly.

Who it’s for: NinjaOne is ideal for organizations with smaller IT teams needing comprehensive IT management and robust solutions, as well as MSPs looking to efficiently manage client desktops.

Atera RMM is a robust remote monitoring and management platform that provides extensive visibility and control over servers and desktops. It offers real-time monitoring, automated task management, and remote maintenance capabilities to streamline IT operations.

Why We Picked Atera RMM: We appreciate Atera’s real-time desktop event monitoring and its ability to automate repetitive tasks, ensuring efficient IT management.

Atera RMM Best Features: Key features include real-time monitoring of desktop events, automation of manual and repetitive tasks, automatic patch and update installation, remote uninstallation of applications, script execution, and patch management across devices. The platform ensures unified policy enforcement across networks and supports a wide range of use cases.

What’s great:

• Real-time monitoring provides immediate updates on desktop events
• Automation of repetitive tasks enhances operational efficiency
• Remote maintenance features simplify application and patch management
• Unifies policy enforcement across entire networks
• Versatile use cases suitable for various IT environments

Pricing: For detailed pricing, visit Atera’s website directly.

Who it’s for: Atera RMM is ideal for organizations and MSPs of any size seeking to provide comprehensive remote support services. It suits both corporate IT departments and MSPs looking to simplify and streamline their IT management processes.

SuperOps is a unified Professional Services Automation (PSA) and Remote Monitoring and Management (RMM) platform tailored for fast-growing MSPs. It distinguishes itself in the competitive market with AI-powered automation and intelligent alerting, enabling MSPs to reduce noise and efficiently remediate issues.

Why We Picked SuperOps: We appreciate SuperOps for its AI-driven automation that streamlines operations and its intelligent alerting system that minimizes false alarms.

SuperOps Best Features: Key features include desktop and endpoint management, asset management with complete endpoint visibility, policy management, patch management, alerting, and remote endpoint access. Additional capabilities encompass IT documentation, service desk functionalities, and client management. All functions are accessible through a single, customizable console. Integrations support automated invoicing, time-tracking, and profitability metrics.

What’s Great:

• AI-powered automation simplifies operational tasks
• Intelligent alerting reduces noise and false positives
• Comprehensive desktop management and endpoint visibility
• Unified platform for PSA and RMM enhances efficiency
• Customizable console tailored to admin and technician needs

Pricing: For detailed pricing, visit the SuperOps website directly.

Who it’s for: SuperOps is ideal for MSPs seeking an all-in-one PSA and RMM solution with robust desktop management features to enhance operational efficiency and client security.

AnyDesk Remote Desktop is a lightweight, fast remote desktop solution from Stuttgart-based AnyDesk, serving over 170,000 customers and handling more than 900 million sessions monthly. It offers seamless performance with a minimum frame rate of 60fps for screen sharing and robust security using TLS 1.2 and AES-256 encryption.

Why We Picked AnyDesk Remote Desktop: We appreciate its high-performance capabilities and strong security measures, ensuring smooth and secure remote desktop management.

AnyDesk Remote Desktop Best Features: Key features include a 60fps minimum frame rate for screen sharing, TLS 1.2 and AES-256 encryption, customizable settings, and compatibility with a wide range of operating systems. It supports remote management from both mobile and PC devices.

What’s great:

• Lightweight and fast with minimal latency
• High level of security with TLS 1.2 and AES-256
• Flexible remote access from mobile or PC
• Customizable settings for diverse needs

Pricing: For detailed pricing, visit AnyDesk’s website.

Who it’s for: AnyDesk Remote Desktop is ideal for SMBs seeking a user-friendly solution and mid-market enterprises managing a diverse device fleet.

ConnectWise Control is a versatile platform that facilitates network operations management, offering remote access to devices anytime through a flexible console. It can be configured in either Access or Support mode, each tailored to specific use cases: Access enhances remote endpoint connectivity for improved support, while Support functions as a helpdesk for remote problem resolution.

Why We Picked ConnectWise Control: We appreciate its dual-mode functionality, enabling both remote access and helpdesk support. This versatility makes it a comprehensive solution for managing and troubleshooting network devices efficiently.

ConnectWise Control Best Features: Key features include remote access to any device, a flexible management console, Access and Support modes, advanced reporting for MSPs, and reliable performance. The platform supports seamless remote device management and troubleshooting without disrupting end-users.

What’s great:

• Dual-mode functionality for varied use cases
• Enables efficient behind-the-scenes issue resolution
• Advanced reporting provides insights into connected desktops
• Reliable performance across client networks
• Enhances support capabilities with remote endpoint connectivity

Pricing: For detailed pricing, visit ConnectWise directly.

Who it’s for: ConnectWise Control is best suited for small to medium-sized MSPs needing a robust desktop management solution with strong support and troubleshooting capabilities.

IBM MaaS360 is an AI-backed Unified Endpoint Management (UEM) tool that offers comprehensive device management for all endpoints, including laptops, smartphones, IoT devices, and wearables. IBM manages over 10 million devices, ensuring scalable protection as organizations grow.

Why We Picked IBM MaaS360: We appreciate its robust endpoint management capabilities and the ability to scale effortlessly, meeting the needs of expanding organizations.

IBM MaaS360 Best Features: The solution provides effective data management, enhances threat detection, and improves identity and access management. Key features include automated device enrollment, flexible security policy configuration, containerized architecture implementation, and seamless integration with various technology platforms.

What’s great:

• Manages over 10 million devices effectively
• Scales easily to accommodate organizational growth
• Enhances threat detection and identity management
• Offers flexible security policy configuration
• Integrates with a wide range of technology platforms

Pricing: For detailed pricing, visit IBM’s website directly.

Who it’s for: IBM MaaS360 is best suited for medium to large organizations needing a robust UEM solution with granular configuration capabilities to meet their specific needs.

ManageEngine Endpoint Central is a unified endpoint management and security platform that addresses a broad spectrum of cybersecurity needs. It offers comprehensive device management, patch management, software deployment, and ransomware protection.

Why We Picked ManageEngine Endpoint Central: We appreciate its granular device management capabilities and streamlined user interface, which simplify complex network management tasks.

ManageEngine Endpoint Central Best Features: Key features include patch management, software deployment, asset and software licensing management, usage statistics, and ransomware protection. It also offers privilege escalation and network event visibility. The platform integrates with various systems to enhance its functionality.

What’s great:

• Provides detailed device management and control
• Streamlines patch management and software deployment
• Offers clear visibility into network events
• Simplifies privilege escalation tasks
• Protects against ransomware threats

Pricing: For detailed pricing, visit the ManageEngine website directly.

Who it’s for: ManageEngine Endpoint Central is ideal for organizations of all sizes seeking a robust desktop management solution with extensive functionality and a diverse feature set.

N-Able N-Sight is an RMM solution that integrates remote access, ticketing, and billing into a single platform, designed to monitor, manage, and secure customer systems, data, and networks.

Why We Picked N-Able N-Sight: We appreciate the solution’s comprehensive remote management features, including asset discovery, inventory tracking, and patch management with drag-and-drop automation. Its ability to customize and brand the portal is particularly valuable for MSPs.

N-Able N-Sight Best Features: Key features include remote access, ticketing, billing, asset discovery, inventory tracking, patch management, and drag-and-drop automation. It offers a customizable and brandable portal, a mobile app for technical staff, scheduling and tracking capabilities, and multi-site data analysis and reporting. The solution integrates all functionality through a single, streamlined dashboard.

What’s great:

• Comprehensive remote management tools
• Customizable and brandable portal for MSPs
• Efficient, single-dashboard interface
• Mobile app enhances technician mobility
• Versatile reporting for various user levels and clients

Pricing: For detailed pricing, contact N-Able directly.

Who it’s for: N-Able N-Sight is ideal for organizations of all sizes, especially managed service providers seeking a versatile and effective solution to manage client devices.

Scalefusion is a specialized solution for mobile and endpoint management, ensuring unified device policies and rigorous security enforcement. It offers desktop management software that provides visibility and control over network computing devices across Windows, Mac, and Linux.

Why We Picked Scalefusion: We appreciate Scalefusion’s rapid configuration and deployment capabilities, enabling swift updates and patches across all relevant endpoints.

Scalefusion Best Features: Key features include simultaneous rollout of updates and patches, enhanced visibility over network events and device settings, and control over desktop layouts for a unified user experience. It supports Windows, Mac, and Linux desktops.

What’s great:

• Quick configuration and deployment of profiles to devices
• Simultaneous updates and patches across endpoints
• Control over desktop layouts for a unified user experience
• Reliable technical support for issue resolution
• Broad support for Windows, Mac, and Linux

Pricing: For detailed pricing, contact Scalefusion directly.

Who it’s for: Scalefusion is ideal for SMBs and large enterprises seeking a solution for quick and easy setup and deployment of desktops across various operating systems.

Splashtop is a California-based remote access and support solution that has been operational since 2006. It offers a comprehensive enterprise support platform that enables endpoint supervision, performance enhancement, security monitoring, and automation of service desk workflows.

Why We Picked Splashtop: We appreciate Splashtop’s flexibility and scalability, which cater to growing organizations. Its robust security features, including role-based permissions enforced by 2FA and AES-256 encryption, ensure account safety.

Splashtop Best Features: Key features include endpoint supervision, performance enhancement, security monitoring, service desk automation, and role-based permissions with 2FA and AES-256 encryption. Additional enterprise add-ons include SIEM integrations, IP restrictions, RDP to VNC connectors, and augmented reality annotation.

What’s great:

• Flexible and scalable platform
• Strong security with 2FA and AES-256 encryption
• Lightweight and easy to install
• Comprehensive enterprise add-ons
• Simple to use and reconfigure

Pricing: For detailed pricing, visit Splashtop directly.

Who it’s for: Splashtop is ideal for medium-sized organizations seeking a reliable and flexible remote access and support solution that offers robust desktop access and monitoring tools.

TeamViewer is a German technology company’s connectivity platform designed for managing remote access and control across various devices, from desktops and mobiles to industrial machines and robots. It supports over 2.5 billion devices, enabling organizations to troubleshoot and manage their operations effectively.

Why We Picked TeamViewer: We like its ability to provide permanent access to unattended devices and its robust collaboration features, including screen sharing, conversations, and real-time annotations.

TeamViewer Best Features: Key features include permanent access to unattended devices, black screen for private remote use, secure file sharing, and collaboration tools such as screen sharing, real-time conversations, and annotations. It supports a wide range of device types and operating systems, managed through a streamlined user interface.

What’s great:

• Manages over 2.5 billion devices globally
• Supports permanent access to unattended devices
• Offers secure file sharing and private remote use
• Enables real-time collaboration and troubleshooting

Pricing: For detailed pricing, visit TeamViewer directly.

Who it’s for: TeamViewer is ideal for medium-sized organizations requiring a secure remote desktop monitoring solution to manage endpoints, assist with troubleshooting, and ensure optimal performance to keep operations running smoothly.