Best 11 Phishing Protection Solutions For Business (2026)

We reviewed the leading phishing protection platforms on detection accuracy, response speed, and how well technical controls complement awareness training to reduce overall click-through risk.

Last updated on Jun 30, 2026
Caitlin Harris Written by Caitlin Harris
Craig MacAlpine Technical Review by Craig MacAlpine
Top 11 Phishing Protection Solutions

We live in a digital world and, as we become increasingly dependent on digital communication such as email, we become more vulnerable to cyber-attacks like phishing. Phishing is a type of cyber-crime based on email fraud. A bad actor disguises themselves as someone trustworthy in order to trick their victims into giving them sensitive data such as usernames, passwords, and financial information. Phishing emails can target hundreds or even thousands of people at once, and they’re one of the most common and financially dangerous online crimes that we see today.

In this guide, we’ll cover the top solutions designed to protect your organization against phishing attacks. These include secure email gateways, which filter dangerous emails before they reach the user’s inbox; post-delivery protection, which scans in- and out-going messages for potential threats; and security awareness training. One of the most useful forms of prevention is education, and being aware of phishing attacks will make you less likely to fall victim to them. We’ll give you some background information on the provider and the key features of each solution, as well as the type of customer that they are most suitable for.

What is Email Security?

Phishing protection solutions defend your organization against email-based attacks where attackers impersonate trusted senders to steal credentials, financial information, or sensitive data. These platforms use a combination of AI detection, content filtering, URL scanning, and user awareness training to identify and block phishing emails before they reach inboxes, or neutralize them after delivery. The strongest platforms combine technical controls with employee education to reduce overall click-through risk.

Modern phishing protection operates across three layers. Pre-delivery filtering intercepts known threats at the gateway using IP reputation, sender authentication (SPF, DKIM, DMARC), and attachment sandboxing. Post-delivery detection sits inside the email tenant via API, using behavioral AI and communication pattern analysis to catch social engineering, BEC, and impersonation attacks that bypass signature-based filters. The third layer is user awareness: real-time warning banners, phishing simulations, and coaching that reduce the likelihood of employees engaging with threats that reach the inbox. The most effective platforms integrate all three layers, feeding detection data into training and using employee reports to improve detection accuracy across the customer base.

Phishing Protection Solutions Compared

These 11 platforms span the full range of phishing protection approaches, from traditional gateways and API-based detection to platforms that combine filtering with awareness training.

Product Best For Type M365 Google Workspace Awareness Training
IRONSCALES
Crowdsourced phishing defense with awareness training
ICES
Yes
Yes
Yes
Bitdefender Extended Email Security
MSPs needing multi-tenant phishing protection
SEG + API
Yes
No
No
Material Security
Post-compromise inbox protection
ICES
Yes
Yes
No
Abnormal AI
Behavioral AI with minimal operational overhead
ICES
Yes
Yes
No
KnowBe4 Defend
Real-time user coaching with nudge-based banners
ICES
Yes
No
Yes
Fortra Cloud Email Protection
Granular impersonation policy control
ICES
Yes
Yes
No
Hornetsecurity Email Threat Protection
AI forensics with sandboxing (Proofpoint-backed)
SEG
Yes
No
Yes
Microsoft Defender for Office 365
Native M365 phishing defense
Native
Yes
No
Yes
Mimecast Email Security
Multi-deployment phishing protection at scale
SEG + API
Yes
Yes
Yes
Proofpoint Core Email Protection
Enterprise-grade policy depth and detection
SEG + API
Yes
Yes
No
Check Point Email Security
Phishing protection across email and collaboration apps
ICES
Yes
Yes
No

How We Tested

We assessed each platform across detection accuracy, deployment model, and coverage scope, including how effectively each catches phishing, BEC, and credential theft that bypass signature-based gateways. We reviewed verified customer feedback to validate real-world detection performance and false positive rates. This guide was written by Caitlin Harris and technically reviewed by Craig MacAlpine. Read our full methodology

IRONSCALES Logo
IRONSCALES

Best for crowdsourced phishing defense with built-in awareness training

IRONSCALES is an API-based email security platform that sits at the mailbox level inside Microsoft 365 or Google Workspace. It’s designed to catch inbound email threats, like phishing, BEC, and impersonation attacks, missed by traditional email gateways. It uses adaptive AI systems alongside end-user based threat intelligence to learn what malicious emails look like, and block them everywhere, all at once. We found the Themis AI engine and the human reporting loop work well together on the threats that signature-based tools struggle with.

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  • One-click employee reporting feeds into detection across 17,000+ customer organizations, remediating phishing campaigns across the entire client base within minutes.
  • Behavioral baselines flag suspicious email activity in real time with dynamic warning banners on suspected content.
  • Themis virtual SOC conducts autonomous investigation and remediation, providing admins context on email threats.
  • Machine learning, AV engines, and URL scanning provide strong protection against malicious links and attachments with standalone spam and grey-mail filtering.
  • Predictive red team agent scrapes an organization’s public footprint to generate likely attack scenarios and test detection.
  • Built-in AI phishing simulations and deepfake meeting protection for Microsoft Teams.

We are impressed by IRONSCALES. The platform is constantly adding new features, like email spam filtering, encryption, and deepfake protection. The core of the product is the crowdsourced threat intelligence built on end-user email reporting, which is an effective way of blocking phishing, alongside powerful threat protection engines. If you are looking for effective post-delivery phishing protection with built-in awareness training, IRONSCALES delivers. The free Starter tier offers phishing simulation and testing for up to 500 mailboxes, though full email protection requires a paid plan.

Strengths
Crowdsourced intelligence remediates phishing campaigns across all customer environments within minutes
Adaptive AI plus human reporting catches phishing that signature-based tools miss
Predictive red team agent generates attack scenarios based on your organization's public footprint
Themis virtual SOC reduces phishing remediation time from hours to seconds
Built-in phishing simulations and awareness training remove the need for a separate platform
Cautions
IRONSCALES has added new features across the management console, so admins will need time to find their way around
Bitdefender Extended Email Security Logo
Bitdefender

Best for MSPs needing multi-tenant phishing protection

Bitdefender Extended Email Security, built on the Mesh Security platform which was acquired by Bitdefender in July 2025, is an email security platform built primarily for MSPs. The platform provides protection against phishing attacks, impersonation attempts, malware, spam, graymail and banned email senders. Bitdefender offers three different deployment options: MX-based gateway, API-only for Microsoft 365, and a combined gateway-plus-API mode.

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  • Phish Protect feature provides a high-confidence phish score scanning for DMARC failure, impersonation patterns, and suspicious email content for multi-layered phishing detection.
  • Customizable banners on external senders, suspected impersonation attempts, and other risky messages with banner customization above competitive platforms.
  • Quarantine digest report rounds up suspicious emails with user self-service release without contacting the helpdesk.
  • Three deployment options: MX-based gateway, API-only for Microsoft 365, and combined gateway-plus-API mode.

Bitdefender is a good choice for MSPs looking for strong protection against phishing, but also a more rounded platform for addressing email security risk. There are multiple layers of security with warning banners, and strong policy controls that can be applied across all of your customer environments. Detection is signal and rule-based rather than behavioral, which keeps false positives low. The commercials are strong for MSPs, with cost-effective single-SKU pricing at a competitive price point.

Strengths
Phishing, impersonation, malware, and spam handled as separate verdicts with independent routing rules for each
On-message banners are well-implemented and configurable
Policy-driven release controls
Cross-tenant search and remediation
Cautions
No native email archiving; built-in encryption is on the roadmap but not yet available
Material Security Logo
Material Security

Best for post-compromise inbox protection for M365 and Google Workspace

Material Security is an automated detection and response platform for Google Workspace and Microsoft 365 that goes beyond email filtering. We think the approach to protecting stored inbox data is what sets Material apart; rather than just catching threats at delivery, it protects sensitive content already sitting in mailboxes.

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  • Inbox-level MFA locks down sensitive messages and password reset emails if an account gets hijacked, preventing attackers from using them.
  • Bulk email removal pulls threats from all mailboxes in seconds.
  • Deploys in about 30 minutes via API with no MX record changes required.
  • Google Workspace treated as a first-class integration, not a bolt-on.

Customers say Material treats Google Workspace as a true first-class environment, not an afterthought. Support consistently gets top marks, with teams praising fast response times and a willingness to work through complex deployment scenarios. Something to be aware of is that initial setup can feel overwhelming for less experienced teams, and the ticketing dashboard needs UX improvements.

We think Material is well worth considering for teams that want more than phishing filtering. If you need inbox-level data protection and identity controls alongside detection, this covers ground most other platforms don’t.

Strengths
Inbox-level MFA locks down sensitive data even after account compromise
Deploys in about 30 minutes via API with no MX record changes
Google Workspace treated as a first-class integration, not a bolt-on
Bulk email removal pulls threats from all mailboxes in seconds
Cautions
Users report that initial setup can feel overwhelming for less experienced teams
Customers note the ticketing dashboard needs UX improvements
4.

Abnormal AI

Abnormal AI Logo
Abnormal AI

Best for behavioral AI phishing detection with minimal operational overhead

Abnormal AI is a cloud-native email security platform that uses behavioral AI to detect phishing, BEC, and supply chain fraud in Microsoft 365 environments. We think the behavioral approach is the standout here; rather than relying on signatures or rules, the platform learns normal communication patterns and flags deviations.

  • Analyzes thousands of signals to baseline normal communication patterns and flag anomalies.
  • One-click API deployment with no disruption to mail flow.
  • Malicious messages pulled automatically before users interact with them.
  • Detection extends beyond email to calendar invites, collaboration tools, and identity signals.

Customers say the accuracy stands out immediately, with teams reporting a significant drop in phishing triage time after switching from legacy gateways. The low false positive rate is a consistent theme. Something to be aware of is that reporting filters don’t persist between views, and role-based access controls lack granularity for larger teams.

We think Abnormal AI is well worth considering if your priority is detection accuracy with minimal operational overhead. The behavioral AI catches attacks that signature-based tools miss entirely, and the low false positive rate means less wasted analyst time.

Strengths
Behavioral AI baselines normal patterns with very few false positives
One-click API deployment with no MX record changes or mail flow disruption
Automated triage and remediation free up SOC analyst time significantly
Pulls signals from identity, calendar, and collaboration tools for richer detection
Cautions
Reviews mention that reporting filters do not persist between views
Customers note that role-based access controls lack granularity for larger teams
5.

KnowBe4 Defend

KnowBe4 Defend Logo
KnowBe4

Best for real-time user coaching with nudge-based warning banners

KnowBe4 Defend, formerly Egress Defend, is a phishing protection platform for Microsoft 365 that uses adaptive behavioral AI to stop threats traditional gateways and native controls miss. KnowBe4 completed its acquisition of Egress in late 2024, and Defend is now positioned as the detection and response layer within KnowBe4’s broader human risk management platform.

  • Dynamic, color-coded warning banners flag suspicious messages in context, coaching users at the moment they need it.
  • Evaluates links, language, sender reputation, attachments, and QR codes together for multi-signal detection.
  • One-click remediation removes malicious emails across all affected mailboxes.
  • Per-user risk scoring identifies the most vulnerable users for targeted training.

Customers highlight strong support and easy initial setup. The Outlook integration works well, though some users note it can add a slight delay to sending and startup. Something to be aware of is that coaching banners need internal communication before rollout so users understand what they’re seeing. The platform is M365 only.

We think KnowBe4 Defend is well worth considering if your biggest concern is user-driven phishing risk. The real-time coaching approach reduces click rates while building security awareness, which sets it apart from tools that only filter threats silently.

Strengths
Color-coded warning banners coach users in real time, reducing phishing click rates
Analyzes links, language, sender, attachments, and QR codes together
One-click remediation removes malicious emails across all mailboxes
Per-user risk scoring identifies your most vulnerable users
Cautions
Users report that coaching banners need internal communication before rollout
M365 only; no support for other email platforms
6.

Fortra's Cloud Email Protection

Fortra's Cloud Email Protection Logo
Fortra

Best for granular impersonation policy control across M365, Exchange, and Google Workspace

Fortra’s Cloud Email Protection uses predictive AI to detect phishing, BEC, and impersonation attacks across Microsoft 365, Exchange, and Google Workspace. Formerly known as Agari Phishing Defense, it now sits within Fortra’s broader cybersecurity portfolio. We found the policy customization and impersonation rules to be the strongest aspects.

  • Targeted rules catch domain spoofing and display name impersonation with specific actions per policy.
  • Active Directory sync flags messages where the display name matches an employee but the sender is external.
  • Analyst-backed threat hunting adds human intelligence to automated detection.
  • Supports M365, Exchange, and Google Workspace for multi-platform deployment.

Customers say message analytics are informative without being overwhelming, and the platform catches threats primary gateways miss. The ability to remediate harmful emails directly from user mailboxes gets positive marks. Something to be aware of is that policy exception workflows need improvement, and feature development pace has slowed in recent releases.

We think Fortra’s Cloud Email Protection is a good option to consider if you need flexible deployment across M365, Exchange, and Google Workspace. The policy customization suits teams that want granular control over impersonation detection rules.

Strengths
Customizable policy engine with granular control over impersonation rules
Supports M365, Exchange, and Google Workspace for multi-platform deployment
Active Directory sync flags display name impersonation from external sources
Analyst-backed threat hunting adds human intelligence to automated detection
Cautions
Reviews mention that policy exception workflows need improvement
Customers note that feature development pace has slowed in recent releases
7.

Hornetsecurity Email Threat Protection

Hornetsecurity Email Threat Protection Logo
Hornetsecurity

Best for AI forensics with sandboxing, now backed by Proofpoint

Hornetsecurity Email Threat Protection is a layered email security platform combining AI-driven fraud forensics, malware sandboxing, and secure link rewriting to stop phishing, ransomware, and BEC before they reach the inbox. We found the fraud forensics engine to be the distinguishing capability, analyzing intent and behavioral patterns rather than relying on signatures alone.

  • Fraud forensics engine analyzes identity spoofing, malicious intent, falsified facts, and espionage patterns beyond signature-based detection.
  • Built-in sandbox detonates suspicious attachments and decrypts weaponized documents.
  • URL rewriting replaces links in real time before users click.
  • Now backed by Proofpoint following the December 2025 acquisition.

Customers say centralized control saves significant admin time, and the AI analysis is practical for quickly assessing email risk without manually reviewing each message. Something to be aware of is that the Fraud Forensics module can over-block with limited rule customization, and initial setup requires more groundwork than expected.

We think Hornetsecurity is a good option to consider if you want layered detection with sandboxing and AI forensics in one package. The Proofpoint acquisition adds enterprise credibility and should extend the platform’s reach.

Strengths
AI fraud forensics analyzes spoofing, intent, and espionage patterns beyond signatures
Built-in sandbox detonates suspicious attachments and decrypts weaponized documents
URL rewriting replaces links in real time before users click
Now backed by Proofpoint following December 2025 acquisition
Cautions
Reviews flag that the Fraud Forensics module over-blocks with limited rule customization
Customers note that initial setup requires more groundwork than expected
8.

Microsoft Defender for Office 365

Microsoft Defender for Office 365 Logo
Microsoft

Best for native M365 phishing defense bundled with E5 licensing

Microsoft Defender for Office 365 (formerly Office 365 Advanced Threat Protection) is the native email and collaboration security layer built directly into the M365 stack. We think the deep ecosystem integration is the structural advantage here. Protection extends beyond email to SharePoint, OneDrive, and Teams, with capabilities bundled into E5 licensing.

  • Safe Links rewrites URLs at click time and Safe Attachments detonates suspicious files in a sandbox.
  • Automated Investigation and Response reduces manual triage by correlating alerts and taking action automatically.
  • Teams message protection flags known malicious URLs at delivery and retroactively up to 48 hours later.
  • AI-powered submissions response uses generative AI to explain email verdicts to administrators.
  • Built-in protection policies apply Safe Links and Safe Attachments to all users by default.

Customers say the dashboards make daily incident management efficient, and threat analysis reports help teams understand what’s hitting their environment. Something to be aware of is that policy configuration complexity can overwhelm newer administrators, and support response times are reported as slow for urgent security issues.

We think Defender makes sense as a baseline for organizations already invested in the Microsoft stack. The native integration is hard to beat, and you avoid adding another vendor. If you need granular policy control or support for non-Microsoft environments, consider whether a supplementary or dedicated platform is needed.

Strengths
Native M365 integration covers Exchange, SharePoint, OneDrive, and Teams automatically
Automated Investigation and Response reduces manual analyst workload
Included with E5 licensing, simplifying vendor and cost conversations
Real-time Safe Links and Safe Attachments scanning catches threats pre-delivery
Cautions
Users report that policy configuration complexity overwhelms newer administrators
Customers note that support response times are slow for urgent security issues
9.

Mimecast Email Security

Mimecast Email Security Logo
Mimecast

Best for multi-deployment phishing protection at enterprise scale

Mimecast is a market leader in cloud-based email management, with over 42,000 customers around the world. Their phishing protection technology is a part of their overarching email security, archiving, and continuity solution, delivered as a layered platform combining AI, sandboxing, and URL protection to stop phishing, ransomware, and BEC. We think the deployment flexibility is the draw here; Mimecast supports cloud gateway, API-based cloud integrated, on-premises, and hybrid setups.

  • Impersonation Protection accurately flags BEC and CEO fraud attempts.
  • URL rewriting scans links in real time across live and archived emails, extending to URLs in archived messages to prevent delayed attacks.
  • Suspicious attachments are sandboxed before delivery so malicious files never reach your system.
  • Scans all inbound emails in real time for key indicators in header, domain, and email content.
  • Now connects with 350+ security vendors following the March 2026 update.

Customers say protection is consistent and low-noise, with strong phishing and impersonation blocking out of the box. Policy customization runs deep, giving teams granular control. Something to be aware of is that the admin interface can feel clunky with deeply nested settings, and URL rewriting occasionally breaks legitimate links.

We think Mimecast is well worth considering if you need phishing protection that works across cloud, hybrid, and on-premises setups. The policy depth suits teams that want fine-grained control, and the easy-to-read reports and analytics, combined with a high level of flexibility and customization, make it a strong solution for mid-sized and enterprise organizations.

Strengths
Supports M365, Google Workspace, on-premises, and hybrid deployments
URL rewriting scans links across live and archived emails for delayed attacks
Impersonation Protection accurately catches BEC and CEO fraud
Now connects with 350+ security vendors following March 2026 update
Cautions
Reviews mention the admin interface is clunky with deeply nested settings
Users report URL rewriting occasionally breaks legitimate links
10.

Proofpoint Core Email Protection

Proofpoint Core Email Protection Logo
Proofpoint

Best for enterprise-grade policy depth and detection for complex environments

Proofpoint is a global market leader in email security solutions, securing more than 50% of the Fortune 100, the top 5 banks worldwide, and 7 of the top 10 global retailers. Proofpoint Core Email Protection is their enterprise-grade email security platform built for large organizations defending against phishing, BEC, malware, and advanced payload-less threats. We think the policy granularity and deployment options are what make this a fit for complex enterprise environments.

  • NexusAI detects payload-less BEC by analyzing behavior, language, and headers beyond traditional signature-based approaches.
  • Multilayered detection stacks IP reputation, machine learning, and dynamic classification to filter spam, phishing, and bulk mail.
  • Color-coded warning tags on suspicious messages coach users in real time.
  • URL Defense and Attachment Defense detect, catch, and sandbox malicious URLs and attachments.
  • Customizable policies at user, group, and global level support complex environments.
  • Supports cloud, on-premises, virtual appliance, and hybrid deployments.

Customers highlight strong detection accuracy and behavioral analytics that catch anomalies traditional tools miss. Teams using the DLP modules praise visibility into user behavior. Something to be aware of is that initial policy setup requires significant tuning, and the full platform value requires multi-module adoption, which increases cost and overhead.

We think Proofpoint Core Email Protection is well worth considering if your organization operates at scale with complex infrastructure and compliance requirements. The cost-effective way in which Proofpoint wraps their features into one manageable package makes it a strong option for organizations across all sectors. If you’re a smaller organization, Proofpoint also offers their 365 Total Protection bundle (formerly Proofpoint Essentials) tailored to SMB needs.

Strengths
NexusAI detects payload-less BEC by analyzing behavior, language, and headers
Customizable policies at user, group, and global level for complex environments
Smart Search traces any email in seconds for fast incident investigation
Supports cloud, on-premises, virtual appliance, and hybrid deployments
Cautions
Reviews mention that initial policy setup requires significant tuning
Full platform value requires multi-module adoption, increasing cost and overhead
11.

Check Point Email Security

Check Point Email Security Logo
Check Point Software

Best for phishing protection across email and collaboration apps

Check Point Email Security, formerly known as Harmony Email & Collaboration, is a cloud-based platform that protects inboxes and collaboration apps across Microsoft 365 and Google Workspace. The platform extends protection beyond email to Teams, OneDrive, and Google Drive. We found the collaboration-app coverage to be the distinguishing factor.

  • Machine learning analyzes communication patterns to detect impersonation and fraudulent messages, catching phishing, malware, and suspicious links before they reach inboxes.
  • API deployment in minutes with no MX record changes.
  • Flow-level visibility tracks file and message movement across collaboration tools, supporting audit requirements.
  • Runs quietly in the background with minimal impact on daily workflows.

Customers say the platform works quietly in the background without adding friction to daily workflows. The M365 and Gmail integration gets consistent praise for being low-maintenance once deployed. Something to be aware of is that filtering can be overly strict, quarantining legitimate emails at times, and policy customization lacks granularity across user groups.

We think Check Point Email Security is well worth considering if you need protection extending beyond email into collaboration tools. If your organization runs M365 or Google Workspace with heavy file sharing in Teams, OneDrive, or Google Drive, the collaboration coverage adds value that email-only tools miss.

Strengths
Protects email, Teams, OneDrive, and Google Drive from a single deployment
API-based setup deploys in minutes with no MX record changes
Flow-level visibility into file and message movement supports audit requirements
Runs quietly in the background with minimal impact on daily workflows
Cautions
Users report filtering is overly strict, quarantining legitimate emails at times
Customers note policy customization lacks granularity across user groups

Other Phishing Protection Services

Beyond our top 11, these platforms are worth considering for phishing protection.

12
Cloudflare Area 1

A cloud-native email security platform that stops phishing attacks before they reach the inbox.

13
Cofense PhishMe

A platform that simulates phishing attacks to train employees to recognize and report them.

14
Trend Micro Email Security

Provides advanced threat protection against phishing, malware, and other email attacks.

Phishing Protection Pricing

Phishing protection pricing varies significantly by platform, deployment model, and organization size. Several vendors require a sales conversation for a quote. The prices below reflect publicly available starting rates where published.

Product Starting Price Billing Link
IRONSCALES
From $3.89/user/month
Annual
Bitdefender Extended Email Security
Contact for quote
Material Security
From $3.00/user/month
Annual
Abnormal AI
Contact for quote
KnowBe4 Defend
Contact for quote
Fortra's Cloud Email Protection
Contact for quote
Hornetsecurity Email Threat Protection
From ~$3.00/user/month
Annual
Microsoft Defender for Office 365
From $2.00/user/month (Plan 1)
Annual
Mimecast Email Security
Contact for quote
Proofpoint Core Email Protection
Contact for quote
Check Point Email Security
Contact for quote

Phishing Protection Checklist

These are the configuration and operational steps we recommend when deploying phishing protection.

Microsoft and Google's built-in filters catch bulk spam and known threats; third-party tools add detection depth for BEC, impersonation, and zero-day phishing.

Phishing URLs frequently activate after delivery; time-of-click scanning catches threats that were clean when the email arrived.

Weaponized Office documents and PDFs remain a primary malware delivery method; sandboxing detonates them before they reach users.

Visual cues give users a moment to pause before clicking, reducing impulsive engagement with phishing content.

Employee reports improve detection accuracy and give analysts faster signal on campaigns targeting your organization.

Simulations based on real-world tactics measure actual click-through risk and identify employees who need targeted training.

Manual removal delays response time; automated pull reduces dwell time from hours to seconds across your environment.

Compromised accounts become internal phishing vectors; detection should cover both external attacks and internal anomalies.

Early tuning prevents legitimate business emails from being quarantined and builds end-user confidence in the platform.

Attackers increasingly use collaboration channels for phishing; email-only protection leaves these surfaces exposed.

The Bottom Line

Start with your email environment and the types of attacks you’re most concerned about. If you’re primarily defending against phishing and BEC in Microsoft 365, platforms like IRONSCALES, Abnormal AI, and Microsoft Defender for Office 365 integrate directly without disrupting mail flow. For multi-platform or hybrid environments, Mimecast and Proofpoint offer the deployment flexibility to cover complex setups. Test shortlisted platforms against your actual threat landscape before committing.

Everything You Need To Know About Phishing Protection Solutions (FAQs)

Phishing is a type of cybercrime based on fraud. In a phishing attack, a cybercriminal contacts their target—usually via email—and tries to manipulate them into doing something that will put their data at risk. A user may be encouraged to share their credentials and financial information, or installing malware that will enable the attacker to access their machine.

Traditionally, phishing attacks were used to target hundreds or even thousands of people at once. Today, these attacks are becoming increasingly targeted; instead of sending a generic email to lots of users, the attacker will research their target before messaging them, then pretend to be someone the target knows in order to gain their trust. Because of this, the attacks are much more convincing and difficult to spot – the target is more likely to share sensitive information. These targeted phishing attacks are known as “spear phishing”.

Aside from traditional phishing and targeted spear phishing attacks, there are a few more types of phishing attack that you should make your users aware of:

  • Whaling is a type of spear phishing that targets high-ranking members of an organization, such as C-suite executives, who are likely to have privileged access to critical corporate systems or valuable data
  • Vishing, short for “voice phishing”, is a phishing attack delivered via phone call, rather than email. These attacks often create a high sense of urgency because the attacker is communicating with the user in real-time and can use this to add pressure
  • SMiShing, or “SMS phishing” is delivered via text message. These attacks often claim to be from a trusted organization, such as a bank or an email post-delivery company, rather than a specific individual
  • Phishing websites look like normal web pages—usually login or payment pages—but they scrape user data and send it directly to an attacker. Often, users open phishing pages from the links sent in phishing emails, but sometimes they can stumble upon them when browsing if the attacker has managed to hide the malicious page within a legitimate website

These solutions have a series of capabilities and features to identify malicious websites and compromised credentials, this reduces zero day phishing attacks. By identifying compromised login credentials that have been stolen in credential theft attacks, organizations can ensure that security measures are sufficient by changing passwords. By flagging malicious urls, users can ensure that they do not submit their details to fraudulent websites.

Good phishing prevention solutions should contain the following key features:

Email scanning – of incoming emails as well as outgoing emails to identify any sensitive details being shared, or any requests to do so. Suspicious messages should be either blocked or flagged to make users aware of the risks.

Report Phishing Button – this allows users to flag emails that may have been delivered, but show suspicious signs. Some services also offer a service to block phishing sites, further strengthening the attempts to mitigate phishing attacks.

Database access – some phishing attempts will be sent to a large number of inboxes. If a solution has access to a database of identified risks it can be easier to identify commonly used phishing templates. With the advent of artificial intelligence, many phishing communications are becoming more specific. Ensuring that your data is shared with the database can help to protect other users too.

Brand protection – some solutions will scan databases to identify if your brand is being used to trick users. While this is most common for large, trusted organizations, as attacks become more specific, smaller organizations could be targeted too.

According to the FBI’s Internet Crime Complaint Center (IC3), phishing is the most prevalent threat type in the US. Unfortunately, phishing attacks are not only prevalent but also highly successful;  recent research from Verizon found that 82% of data breaches last year involved a human element, such as phishing or the use of stolen credentials. A further report from IBM discovered that one fifth of companies that suffer a malicious data breach are compromised due to lost or stolen credentials, while 17% are compromised via a direct phishing attack.

Traditionally, email protection came in the form of a secure email gateway (SEG). SEGs create a defensive perimeter around your organization’s email client, preventing the delivery of threats such as spam, graymail, and mail sent from senders on a deny list. However, they aren’t very effective at blocking highly specific and targeted phishing attacks.

Integrated Cloud Email Security (ICES) solutions sit within the user’s inbox, scanning all inbound and outbound (and sometimes also internal) messages for anomalous or malicious activity. ICES solutions use machine learning to detect threats; this enables them to pick up on indicators of compromise that are likely to go unnoticed by a SEG, such as unusual communication patterns, typos and grammatical errors, and unusual attachment types. When an ICES tool does find an indicator of malicious activity, it either deletes the email from the user’s inbox, quarantines it, or delivers the email but inserts a warning banner at the top to alert the user to its potential malice.

Some ICES providers (including many on this list) also offer a plug-in as part of a phishing simulation program that enables users to report phishing threats from directly within their inbox.

Many organizations choose to implement a SEG alongside an integrated cloud email security solution to ensure maximum protection against multiple types of email threat. The SEG acts like the wall around your castle, deflecting known threats; the cloud email security solution acts like the guards patrolling your castle grounds, looking for anything out of the ordinary.

Security Awareness Training (SAT) is a human-centric form of phishing prevention. Usually, an SAT course is made up of two parts: content-based learning, and phishing simulations.

Phishing simulations are fake phishing emails that test a user’s ability to identify and report phishing threats. The strongest phishing simulators include a “report phishing” button that plugs into each user’s inbox, enabling them to report simulations (and, in some cases, real phishing threats) directly to their IT team as they come across them.

If a user fails a phishing simulation, they’re informed of where they went wrong, and IT and security teams can assign them more training as required.

Implementing a robust email security solution that combines ML-driven threat detection with phishing simulations is one of the best forms of defense against sophisticated spear phishing attacks. However, there is no single silver bullet solution to phishing. To ensure your best chances of staying secure, we recommend that you take a multi-layered approach to defense by implementing the further following tools.

Using a variety of tools in a complementary approach will result in a well-rounded, comprehensive cybersecurity infrastructure, which will also help protect you from other web, identity, and endpoint threats.

Security Awareness Training (SAT)

Security awareness training solutions train users on how to identify and correctly respond to a range of cyberthreats, including phishing attacks. Most SAT solutions combine a mixture of content-based, bite-sized training modules to teach users what different types of attack may look like, with phishing simulations that enable security teams to test how users are likely to respond to a real-life phishing attack. If a user clicks on a link in a phishing simulation, admins are notified and can assign that user further training. SAT is a great way of training users to be more vigilant in their work and personal lives, whilst instilling a culture of security within the organization.

Many organizations make the mistake of assigning security awareness training annually. While this might be enough to tick off a compliance checklist, it’s unlikely to actually improve your security. For best results, we recommend delivering regular, bite-sized training.

Multi-Factor Authentication (MFA)

Multi-factor authentication requires users to verify their identities in two or more ways before being granted access to an account, application, or system. By implementing MFA, you can stop an attacker from accessing a user’s account, even if they’ve managed to get their hands on that user’s password via a phishing attack.

Different MFA solutions support different methods of authentication—some of which are less “phishable” than others. The strongest methods of authentication to prevent phishing attacks are biometric authentication (such as fingerprint scanners, facial recognition, and behavior recognition) and hardware authentication (using smart cards or USB sticks).

Endpoint Security/Antivirus

Some phishing attacks are used as a means of infecting an organization with malware, such as ransomware or an infostealer. The attacker simply sends the malware as an attachment and tries to manipulate their victim into downloading it. Implementing strong endpoint security or antivirus software can help mitigate the impact of a successful phishing attack by preventing the spread of malware across your organization, even if a user clicks on a malicious attachment.

Web Security

Phishing attacks are usually delivered via email, but there are millions of phishing webpages online that trick users into thinking that they’re entering their credentials or payment information into a legitimate website, when really the information they enter is being harvested by a cybercriminal.

A strong web security solution can help prevent your users from entering their details into phishing pages. There are several tools that can be used to achieve this.

  • DNS filters do this by blocking phishing domains
  • URL filters block individual phishing pages that are being hosted on non-malicious domains
  • Remote browser isolation solutions can prevent users from inputting data into suspicious or malicious pages by restricting them to “view only” access

Strong Password Practices

Enforcing strong password practices won’t necessarily prevent phishing attacks, because phishing involves the threat actor stealing a password directly from your users, rather than cracking it using brute force. However, it can help minimize the damage that an attacker is able to do if they do gain access to a user’s account.

We recommend that you ensure that passwords are regularly updated across your organization, either through the use of password policy enforcement software or a business password manager. This means that, even if a password is compromised, the attacker will only be able to use it for a limited amount of time.

Email Security Resources

Further reading on email security from Expert Insights — buyers' guides, comparison articles, and platform-specific shortlists.

Written By Written By
Caitlin Harris
Caitlin Harris Deputy Head Of Content

Caitlin Harris is the Deputy Head of Content at Expert Insights. As an experienced content writer and editor, Caitlin helps cybersecurity leaders to cut through the noise in the cybersecurity space with expert analysis and insightful recommendations.

Prior to Expert Insights, Caitlin worked at QA Ltd, where she produced award-winning technical training materials, and she has also produced journalistic content over the course of her career.

Caitlin has 8 years of experience in the cybersecurity and technology space, helping technical teams, CISOs, and security professionals find clarity on complex, mission critical topics like security awareness training, backup and recovery, and endpoint protection.

Caitlin also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted.

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Craig MacAlpine CEO and Founder

Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davis, formerly J2Global (NASDAQ: ZD) in 2013.

Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.

Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.