Technical Review by
Laura Iannini
Mobile Device Management (MDM) solutions give IT teams centralized control over iOS, Android, Windows, and macOS endpoints — enforcing security policies, managing applications, and enabling remote wipe across corporate and personally-owned devices. Mobile devices are frequently the weakest link in endpoint security because they combine corporate system access with personal use patterns. We reviewed the top platforms and found NinjaOne MDM, JumpCloud MDM, and Cisco Meraki Systems Manager to be the strongest on cross-platform support and remote management depth.
Mobile device management (MDM) solutions enable IT and security teams to monitor, manage, and secure all mobile devices connected to their corporate network, whether corporate-issued or BYOD, smartphones or laptops, iOS or Android.
To be able to do this, the best MDM solutions are compatible with a range of mobile device types and operating systems, including older versions, and enable admins to monitor the use, compliance, and health of each of those devices from a central console. They should also offer remote troubleshooting tools, app management, and policy enforcement capabilities.
We’ve researched the top mobile device management solutions, looking at features such as device compatibility, remote management and troubleshooting, application management, and reporting and analytics. We’ve also considered pricing, deployment options, and unique differentiating features.
NinjaOne MDM is a mobile device management module that sits inside NinjaOne’s broader endpoint management platform. We think it works best for organizations that want mobile device management bundled with endpoint monitoring, patching, and backup in one console rather than running a standalone MDM tool. The platform manages Windows, macOS, Linux, Android, and iOS devices from a single interface.
The single-console approach is the key advantage. You manage Windows endpoints, macOS devices, and mobile devices from the same interface with consistent policies and reporting. Remote lock, wipe, and geolocation tracking are easy to configure. Conditional policies automate device management at scale, with hundreds of out-of-the-box scripts for remediation. Automated patching covers OS and third-party applications across all platforms. The platform integrates with Splashtop, TeamViewer, and ScreenConnect for full remote control including screen viewing.
We think NinjaOne MDM makes the most sense for mid-sized organizations or MSPs that want mobile device management bundled with their broader IT operations. The per-device monthly pricing includes free unlimited onboarding and support, and the platform is highly intuitive with a modern interface. Full deployment typically takes two weeks to a month, with the agent deployed through Intune or Active Directory. Something to be aware of is that NinjaOne’s MDM capabilities sit inside a broader IT management platform, so if you only need dedicated MDM with deep mobile-specific features, a standalone MDM tool may be a better fit.
JumpCloud MDM allows IT and security teams to centrally monitor, manage, and secure all mobile devices in their fleet, whether personal or corporate-issued. The solution is compatible with Windows, Linux, macOS, and iOS devices, providing a unified overview of all connected devices in one location.
Once the JumpCloud agent is installed on devices, with remote users able to download it themselves, admins can configure and push policies, commands, and software to individual devices or device groups from the JumpCloud console. Admins can restrict corporate-issued devices from accessing unauthorized services. Detailed reports cover the health and security posture of all devices, including encryption status, recovery key, device uptime, linked user accounts, and assigned policies.
JumpCloud MDM is cloud-based and integrates with JumpCloud’s wider security suite, including user directory and identity security tools. The solution is highly scalable and quick to install.
We recommend JumpCloud MDM for mid-size and larger enterprises with a diverse device fleet that want MDM as part of a wider identity and device security stack. The detailed device health reporting and seamless integration with JumpCloud’s identity platform stand out.
In 2012, global IT provider Cisco acquired Meraki and has since offered cloud-managed wireless, switching, enterprise mobility management, and security tools under the Cisco Meraki brand. Systems Manager is a cloud-based endpoint management platform built for IT teams handling large device fleets across multiple sites. It supports all major operating systems, including iOS, Android, macOS, Windows, and ChromeOS. We think it works best for mid-to-large organizations already invested in Cisco infrastructure, particularly education and distributed enterprises.
The remote management capabilities are where Systems Manager delivers the most value for large fleets. Push app updates, wipe devices, and change configurations without touching the hardware. From the Systems Manager dashboard, admins can view real-time reports into device health and risk, and remotely troubleshoot issues via remote device wipe, screenshot, and reboot actions, as well as remote desktop access. Security configurations are enforced consistently across 200+ sites through policy automation by location, user, and compliance status. Admins can also enable two-factor authentication for all mobile users via a native integration with Duo, Cisco’s 2FA tool. An important note: End-of-Sale has been announced for December 2025, with the last day to purchase being June 3, 2026.
Customers running large device fleets report major time savings on routine management tasks. The dashboard gets consistent praise for its clean interface, which is easy to configure and navigate with little technical knowledge. Something to be aware of is that MDM certificate expiry requires ongoing attention, and the End-of-Sale announcement means the long-term roadmap is limited.
Meraki Systems Manager made the most sense for mid-to-large organizations already invested in Cisco infrastructure. However, with End-of-Sale now announced, new customers should evaluate migration options alongside any deployment. Existing customers should plan their transition timeline.
Citrix is a technology company focused on enabling remote work and securing remote workers. Now part of Cloud Software Group, Citrix Endpoint Management is a unified endpoint management platform that handles devices, apps, and security policies across enterprise fleets. It is compatible with all major operating systems and integrates easily with existing tools and software, supporting both BYOD and corporate-issued devices. We think it makes the most sense for enterprises running Citrix Workspace with complex device fleets.
The unified dashboard cuts down on tool sprawl; you get mobile device management, software distribution, compliance monitoring, and security enforcement in one place. User authentication and security features include micro-VPN for secure per-app connections, data encryption, and remote lock and wipe capabilities. Over-the-air provisioning and active clustering simplify large-scale rollouts, with self-service enrollment options for BYOD. Microsoft integration accelerates deployment for existing M365 environments. The containerisation approach keeps corporate and personal data separate on BYOD devices.
Customers in existing Citrix environments praise the natural integration with Citrix Workspace and the ease of managing all endpoints from a single platform. Real-time updates and responsive technical support get consistently positive marks. Users praise the ease with which they can set up and manage their devices. Something to be aware of is that containerised apps can confuse users juggling work and personal contexts, and mobile performance issues occasionally require device restarts and password re-entry.
We think Citrix Endpoint Management makes the most sense if you’re already running Citrix Workspace. Enterprises with complex device fleets and existing Citrix infrastructure will get the most value. Smaller teams or those without Citrix infrastructure should consider whether the platform commitment justifies the investment.
Hexnode, the enterprise software division of Mitsogo Inc., is a cybersecurity provider that specializes in unified endpoint management. Their platform enables IT and security teams to manage all devices, including laptops, desktops, tablets, phones, and TVs. From Hexnode’s central management console, admins can monitor all mobile devices connected to the corporate network, with support for Android, iOS, Fire OS, macOS, Windows, and tvOS. We were impressed by the cross-platform policy engine, which lets you write one policy and push it across device types without rebuilding rules for each OS.
The platform-agnostic approach is practical; write one policy and push it across device types without per-platform rebuilds. Smart Kiosk mode locks devices to approved apps and secure browsing, isolating work and personal data on BYOD devices. In-built email security ensures corporate email is only accessible on approved devices. Admins can configure platform policies, app installations, web content filters, and other device restrictions from the central console, as well as view audit logs and compliance reports. Hexnode integrates with Active Directory, Google Workspace, and Microsoft 365, making enrollment and deployment straightforward.
Customers consistently praise the onboarding experience. Getting devices enrolled and policies applied happens quickly, even across large fleets. Bulk policy application saves hours when managing hundreds of endpoints, and the reporting capabilities are highlighted as extensive and automatic. Something to be aware of is that advanced automation needs development for large enterprises, and post-purchase support engagement can decline compared to the trial period.
We think Hexnode works best for Apple-heavy or mixed environments where BYOD complexity is the main challenge. Healthcare organizations and enterprises with diverse device types will find the cross-platform policies valuable. The single policy engine covering six operating systems is a real time-saver for teams managing varied fleets.
IBM Security is a global provider of analytics, IT infrastructure, IT management, and software development solutions. MaaS360 is IBM’s AI-powered endpoint management platform, designed to help IT teams manage and secure mobile devices, applications, content, and data across their corporate network. It covers iOS, Android, ChromeOS, Windows, macOS, and rugged devices. We found the AI-assisted policy management to be the real differentiator here.
The AI-assisted policy guidance is where MaaS360 stands out. Rather than navigating hundreds of configuration toggles, the summarize feature explains what existing policies do and recommends improvements based on your security posture. IT and security teams can monitor device and application usage across their network and generate reports into usage, security, and compliance. Admins can configure policies for app deployment, content management, and data loss prevention. Mobile threat management detects and remediates malicious apps automatically. IBM also offers 24x7x365 support via chat, phone, and email.
Customers praise the centralized dashboard for managing BYOD environments. The ease of enrolling new devices and distributing apps gets consistent positive feedback, and the range of security features draws praise across industries. Something to be aware of is that the interface complexity creates a steep learning curve for new admins, and advanced feature configuration requires significant time investment.
We think MaaS360 makes sense if you’re running a large, mixed-device environment and want AI-assisted policy management that reduces admin workload. The AI features pay off once you’re past initial configuration, but smaller teams should consider whether the complexity is justified for their fleet size.
ManageEngine is a division of Zoho Corporation that provides IT management software designed to help businesses optimize and integrate their IT processes. Mobile Device Manager Plus is ManageEngine’s MDM solution, which enables IT and security teams to manage smartphones, tablets, laptops, desktops, rugged devices, and IoT devices such as TVs. It targets mid-sized to large organizations and supports both cloud and on-prem deployment. We think the breadth of device coverage and the remote troubleshooting capabilities set it apart.
The remote troubleshooting capability stands out. Full unattended access, screen viewing, chat, restart, wipe, and shutdown all work from a single console, cutting resolution time significantly. App management goes beyond simple deployment; admins can push, restrict, and remove apps with policy controls. From the admin console, IT teams can enroll and authenticate mobile devices, as well as configure policies for 2FA, peripheral device settings, and device sharing. Admins can also create custom reports with the platform’s built-in report wizard, including compliance and device health reporting. A free tier supports 25 devices with full functionality for evaluation.
Users highlight the clean interface and remote control capabilities as standout strengths. The breadth of supported device types is consistently noted as a differentiator for mixed-OS environments. Something to be aware of is that Apple device management requires external tools for advanced compliance, and encryption and serial number reporting contains accuracy gaps.
We think ManageEngine MDM Plus fits enterprises managing large, mixed-OS device fleets that need control over apps, policies, and remote troubleshooting in one platform. Small businesses can start with the free tier and scale up as their fleet grows. Cloud and on-prem deployment options make it flexible for organizations with varying infrastructure requirements.
Microsoft Intune is a cloud-based unified endpoint management platform built for organizations already invested in the Microsoft stack. We think it is the natural fit if you’re running Microsoft 365 and Microsoft Entra ID, where Intune extends what you already have rather than adding another tool.
The real value is how tightly Intune connects with Conditional Access, Defender for Endpoint, and Purview. Autopilot stands out for zero-touch deployment; devices ship directly to end users pre-configured with the right apps and policies, which reduces IT imaging workload significantly. Configuration profiles support complex policy requirements across device types, and the platform handles Windows, macOS, iOS, Android, and Linux. Intune is bundled into Microsoft 365 licensing at $4 to $10 per user per month, making total cost of ownership attractive for existing Microsoft customers.
Customers in Microsoft 365 environments praise the total cost of ownership and centralized management. Teams report meaningful time savings once workflows are established. Something to be aware of is that device sync speeds are slow when pushing time-sensitive policy changes, and reporting and inventory tools require significant customization to be useful.
We think Intune is the obvious choice if your organization already runs Microsoft 365 and Microsoft Entra ID. The native conditional access and compliance integration create a device management layer that works without adding third-party infrastructure. The bundled licensing keeps costs predictable.
Rippling combines HR, IT, and device management into a single platform where employee data drives everything. We were impressed by how employee context flows through the system; when someone changes roles, their device configuration, app access, and security policies update automatically.
The employee-aware automation is the standout. When someone moves from engineering to sales, their device configuration, app access, and security policies update automatically, which eliminates the manual IT tickets that role changes typically generate. Rippling ships pre-configured devices directly to new hires in over 30 countries. Apple and Windows support is equal without one platform feeling bolted on. Pre-built SOC 2 and ISO 27001 templates work immediately without heavy customization.
Users consistently praise the unified approach. Having HR, payroll, and device management share the same data source eliminates the sync issues that plague multi-tool setups. The pre-configured device logistics, including shipping to new hires in over 30 countries, gets positive marks for simplifying onboarding. Something to be aware of is that there is no Linux or server management support, and pricing can be complex with modular add-ons.
We think Rippling is well worth considering if you want device management that automatically responds to HR changes without manual IT work. The employee-aware automation is a real differentiator that most traditional MDM tools don’t offer.
Scalefusion is a unified endpoint management platform built for organizations managing mixed device fleets across Android, iOS, macOS, Windows, and Linux. The platform is compatible with smartphones, tablets, laptops, and rugged devices. We found it to be particularly strong for retail, education, and logistics teams where kiosk mode and fast device provisioning are critical.
The enrollment process is one of the most flexible available. Supported methods include email, Android zero-touch, Apple DEP, URL-based, Google Workspace, and Microsoft 365 enrollment, making it easy for admins to remotely connect and configure new devices. Kiosk mode effectively locks devices to approved applications only, which is practical for retail and education environments. The platform also offers content management for pushing documents and files to devices, as well as remote casting and control for troubleshooting. Scalefusion offers flexible, affordable pricing plans and free, dedicated support and onboarding assistance.
Users consistently highlight the speed of deployment. Teams managing thousands of devices report getting configurations pushed and devices production-ready in minutes. Retail operations report that app restrictions have reduced misuse significantly. Users praise the clean interface and flexibility in terms of customizations. Something to be aware of is that dashboard navigation can feel cluttered with multiple device profiles, and advanced security configurations require additional setup time.
We think Scalefusion fits well if you’re managing diverse device types across locations and need quick rollout with solid security controls. It is especially worth evaluating for education and retail use cases where kiosk mode and fast provisioning deliver immediate value.
We researched lots of mobile device management solutions while we were making this guide. Here are a few other tools that are worth your consideration:
Creates a complete inventory of your mobile devices and enables you to create profiles and enforce security policies.
Effective Android, Apple, and Windows device management in a single platform.
We assessed each platform across device compatibility, remote management and troubleshooting capabilities, application management, policy enforcement, reporting and analytics, deployment options, pricing models, and real-world customer feedback. Products were evaluated on how effectively they help IT and security teams monitor, manage, and secure mobile device fleets.
When selecting an MDM solution, start with device compatibility. The platform should support all the operating systems and device types in your fleet, including older versions. Remote management capabilities matter; look for remote lock, wipe, troubleshooting, and app deployment features. Policy enforcement should be flexible enough to handle both corporate-issued and BYOD devices without creating separate rule sets. Evaluate enrollment options, particularly if your workforce is distributed, and consider whether the platform integrates with your existing identity provider and security stack. Deployment model (cloud, on-premises, or hybrid) matters for regulated industries, and pricing models vary from per-device to per-technician to bundled licensing.
The MDM market now extends well beyond simple device tracking. Modern platforms combine endpoint management, identity integration, AI-assisted policy management, and automated enrollment into unified consoles. The right choice depends on your existing infrastructure and the complexity of your device fleet. Organizations already invested in Microsoft, Cisco, or Citrix platforms will find the most value in solutions that extend those investments. Teams managing diverse, mixed-OS fleets should prioritize cross-platform policy engines, while those with BYOD challenges should evaluate containerisation and kiosk mode capabilities. For smaller teams, free tiers and per-technician pricing models provide accessible entry points.
Device management is the process of monitoring, managing, and securing the mobile devices connected to your company’s network, including both personal and corporate-issued devices.
Device management solutions give you a unified view of all the mobile devices within your company’s network. Usually, you have to install the Mobile Device Management agent on all mobile devices—the best MDM solutions offer an option for remote users to install this agent themselves. Once the agent is installed, the MDM solution can monitor the device’s health and security posture.
With an MDM solution, you can also define policies for device configuration, manage the applications installed on a device, and remotely troubleshoot any issues that a user is having with their device—all from a single, centralized management console.
Mobile devices are a lucrative target for cybercriminals and can also be an easy target when not properly secured.
Mobile Device Management solutions give you comprehensive visibility of all the mobile devices connected to the company network and enable you to remotely manage and secure those devices, to protect them from these types of threat.
Mobile Device Management also allows you to monitor device health such as checking for updates. This not only helps prevent the exploitation of software and operating system vulnerabilities but also ensures that each device is running optimally, which boosts productivity. After all, nobody wants to wait for 10 minutes after they’ve turned on their tablet just to be able to load up their inbox.
All Mobile Device Management software solutions offer slightly different feature sets to meet specific use cases, but there are some features that you should look out for in any Mobile Device Management solution. These are:
There are three main types of endpoint management solution on the market: Mobile Device Management (MDM), Enterprise Mobility Management (EMM), and Unified Endpoint Management (UEM). While they do overlap somewhat in terms of functionality, there are some key differences you should know about before you decide which one to invest in.
Caitlin Harris is the Deputy Head of Content at Expert Insights. As an experienced content writer and editor, Caitlin helps cybersecurity leaders to cut through the noise in the cybersecurity space with expert analysis and insightful recommendations.
Prior to Expert Insights, Caitlin worked at QA Ltd, where she produced award-winning technical training materials, and she has also produced journalistic content over the course of her career.
Caitlin has 8 years of experience in the cybersecurity and technology space, helping technical teams, CISOs, and security professionals find clarity on complex, mission critical topics like security awareness training, backup and recovery, and endpoint protection.
Caitlin also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted.
Laura Iannini is a Cybersecurity Analyst at Expert Insights. With deep cybersecurity knowledge and strong research skills, she leads Expert Insights’ product testing team, conducting thorough tests of product features and in-depth industry analysis to ensure that Expert Insights’ product reviews are definitive and insightful.
Laura also carries out wider analysis of vendor landscapes and industry trends to inform Expert Insights’ enterprise cybersecurity buyers’ guides, covering topics such as security awareness training, cloud backup and recovery, email security, and network monitoring. Prior to working at Expert Insights, Laura worked as a Senior Information Security Engineer at Constant Edge, where she tested cybersecurity solutions, carried out product demos, and provided high-quality ongoing technical support.
Laura holds a Bachelor’s degree in Cybersecurity from the University of West Florida.