Endpoint Management

The Top 10 Unified Endpoint Management (UEM) Solutions

Discover the best unified endpoint management solutions. Explore features such as user authentication, application controls, and reporting and analytics.

The Top 10 Unified Endpoint Management (UEM) Solutions include:

Unified Endpoint Management (UEM) solutions enable organizations and managed service providers (MSPs) to monitor and manage all the endpoints connected to their network (or their clients’ networks). Traditionally, IT teams would have to use multiple disparate tools to manage different types of endpoints across their network. UEM solutions, however, allow them to manage PCs, laptops, mobile devices, and IoT devices from a single interface. This makes UEM a much more efficient endpoint management tool than its legacy predecessors (MDM, EMM, and CMT tools), particularly for organizations with a diverse device fleet. It also enables IT teams to unify their IT policies and processes across all devices and locations. 

To achieve this, UEM solutions provide a central, unified view of all the devices connected to a network – no matter the device type or operating system. They also offer useful analytics into device health and usage (including application usage), enable admins to configure device policies and peripheral settings, and allow admins to keep devices, apps, and operating systems up to date with patches. Some UEM solutions also offer in-built security features like user authentication and malware scanning. Other solutions offer integration with unified endpoint security (UES) and access management tools to extend their security offering. 

In this article, we’ll explore the top UEM solutions designed to help organizations monitor and manage their endpoints. These solutions offer a range of capabilities, including compliance reporting, user authentication, and application isolation and controls—some also offer endpoint security features. We’ll give you some background information on the provider and the key features of each solution, as well as the type of customer that they are best suited to.

Datto Logo

Datto is a leading cybersecurity and data backup provider that became a subsidiary of Kaseya in 2022. Datto Remote Monitoring and Management (RMM) is their cloud-based RMM solution, tailored to meet the needs of MSPs and SMBs that want to secure their users’ endpoints while reducing costs.

With Datto RMM, admins can manage every endpoint connected to their network, including those hosted on cloud platforms. The platform creates topology maps that visually display clients’ networks to help them identify issues accurately and quickly. When as issue is identified, IT teams can resolve it using the platform’s one-click remote access capabilities, which support remote control for laptops, desktops, and online servers. Admins can also offer support via live chat. To further enhance issue resolution, Datto RMM also offers powerful reporting functionality, intelligent alerts, and robust auto-response capabilities. The platform also offers a suite of in-built security features, including ransomware detection and automated patch management.

Besides its core endpoint management features, Datto also offers a unified Microsoft 365 management module that lets users view all their MS365 tenants and manage user configurations from one interface. That includes onboarding, offboarding, and quarantining users, as well as resetting passwords.

Thanks to Datto’s 24/7/365 support offering and digital adoption tool, Datto RMM is relatively quick and easy to deploy. It also offers integrations with numerous leading PSA, networking, and documentation solutions to further streamline the deployment process. Once deployed, it provides a boost in productivity, enhances security, and improves service delivery. Overall, we recommend Datto RMM as a comprehensive and secure platform for any MSP or SMB looking to manage and monitor their endpoints.

NinjaOne Logo

NinjaOne is a unified IT operations provider offering solutions that enable IT teams and MSPs to manage digital environments and carry out IT support operations. NinjaOne Endpoint Management, their UEM solution, allows IT teams to manage their endpoints and resolve operational and security issues efficiently. The platform supports Windows, macOS, and Linux devices, as well as servers, virtual machines, and networking devices—all of which can be managed via a single, central interface.

NinjaOne Endpoint Management monitors endpoints in real-time and automatically alerts IT admins to any issues, allowing for efficient remediation. Admins can remotely troubleshoot issues by utilizing the platform’s remote access features; this allows them to take full remote control of any Windows or macOS device. Admins can also deploy remediations, stop tasks, initiate actions, and establish terminal sessions in the background without disrupting end user productivity. The platform offers comprehensive automation options, including app installs, OS and app patching, and device setup, as well as automatic remediation of certain issues such as missed reboots, stopped services, and missing apps. Finally, the platform offers extensive reports on endpoint health and status, including activity logs and security information. Reports are fully customizable and offer lots of visualizations, making it easy for admins to get insights -at-a-glance.

NinjaOne Endpoint Management is agent-based and delivered as-a-Service. The platform is easy to deploy, thanks to help from NinjaOne’s technical support team and integrations with a wide range of third-party IT management and security tools. Once deployed, the platform is easy to manage via its highly intuitive, modern interface. NinjaOne offers free and unlimited training, onboarding, and support, which makes the platform accessible for SMBs with smaller IT departments. However, being cloud-based, their Endpoint Management platform is highly scalable. This, alongside its robust feature set and granular levels of customization, mean that larger enterprises can also benefit from NinjaOne Endpoint Management.

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Atera logo

Atera’s unified endpoint monitoring software, that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform. It streamlines organizational IT management at scale with its proprietary Action AI™ solution. The platform consolidates RMM, remote desktop access, IT automations, patch management, scripting, help desk and ticketing, network discovery, and reporting into a single dashboard.

The solution’s key features include real-time endpoint monitoring, activity logs, and in-depth endpoint analytics. It is compatible with Windows, Linux, and Mac devices, and can be deployed via a single endpoint agent. Atera also integrates with third-party security tools, including MDR, password managers, PAM, backup, and endpoint protection.

Atera’s UEM capabilities are complemented by a comprehensive help desk and ticketing suite. This includes chatbots, help desk ticketing, and script automation to optimize workflow and support efficiency. Atera has incorporated AI technologies to streamline remediation workflows, recently introducing the Atera Copilot. This innovative tool allows you to troubleshoot IT issues with real-time device diagnostics and AI-recommended actions, instantly summarize tickets for faster resolution, and craft tailored responses in your chosen tone of voice.

Atera Copilot offers reliable AI solutions based on device diagnostics and ticket history, creates knowledge base articles from your ticket resolutions, and generates custom, context-specific scripts in seconds. By simply providing a description, you can receive tailored OID recommendations or convert your words into accurate terminal commands instantly.

Atera is an effective all-in-one solution for teams looking to manage endpoint devices, ensure security policies are enforced, and provide better service to users. The platform is ideal for both corporate IT Departments as well as MSPs aiming to simplify and streamline their IT management processes.

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SuperOps.ai Logo

SuperOps is a unified Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platform for MSPs. The platform consolidates key MSP features like policy management, network monitoring, service desk, reporting and asset management, in one solution with a one single pane of glass admin console. SuperOps is deployed via an agent for Windows and Mac devices.

SuperOps enables comprehensive endpoint and asset management, prioritizing automation, visibility, and control. Admins can remotely access all endpoint devices to troubleshoot issues, including using the terminal, registry editor, and file explorer. It also integrates with remote desktop access tools such as TeamViewer and Connectwise to enable full desktop control. 

A key benefit of the SuperOps platform is automation. You can configure policies and generate scrips to automatically respond to endpoint issues, like low-disk space as soon as they are detected. The platform provides detailed context on tickets that have been logged. SuperOps provides intelligent alerting that can be fully customized and uses intelligent AI to help prioritize risks and cut down on unnecessary noise and management overheads.

SuperOps is a comprehensive platform for MSPs looking for endpoint, patch, desktop, and asset management tied into a comprehensive PSA solution for service desk and IT documentation. In our testing we found the admin console to be comprehensive and easy-to-manage. The focus on automation, including automated scripting and patching helps you to manage clients more effectively and efficiently. The platform has a built-in marketplace for integrating with third-party security tools, including antivirus and endpoint backup. 

Overall, we recommend SuperOps as a strong solution to consider for MSPs looking for comprehensive remote monitoring, management, service desk, and client management.

ManageEngine logo

ManageEngine Desktop Central is a leading unified endpoint management solution, which provides extensive management for all endpoints in a company network, including servers, laptops, desktops, smartphones, and tablets from a single, centralized dashboard.

ManageEngine’s Desktop Central is a highly customizable platform that can be configured to automate a wide range of processes such as software deployment, patch updates, and OS deployment. It offers enhanced visibility and security–admins can track any unusual and anomalous behavior across all endpoints in the network, ensuring that there is nowhere for attackers to hide. Through Desktop’s intuitive, clean dashboard, admins can closely monitor device usage, inventories, and more. This in depth insight into endpoint activity can streamline the threat detection, analysis, and remediation process considerably.

Alongside endpoint management, Desktop also provides customers with asset management, supplies software usage statistics and reports on endpoint activity, apply restrictions, manage USB device usage, and take control over devices when needed. Admins can either configure the program to suit their organization or just set it up “out of the box”, with the solution’s pre-set configurations that cover USB device management, security policies, and more.

Four versions of ManageEngine’s Desktop Central are available, with the free version being best suited to SMBs. From there, there’s the Professional, Enterprise, and UEM editions which offer various levels of features. Paid versions of the service also include two factor authentication for extra endpoint security. Pricing can be supplied via a quotation request.

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BlackBerry Logo

BlackBerry provides enterprise organizations with the tools they need to secure their employees’ IoT devices, their data and their communications. Spark UEM is their endpoint management offering, focused on securing user access to company data, apps and workspaces from any device. Spark UEM is available as a standalone product or as a part of their Spark Suite, which also includes spark UES, their AI-driven endpoint protection, detection and response solution.

Spark UEM combines endpoint management and policy control to give organizations a centralized overview of the users, devices, apps and policies connected to their network. It also offers management for native container solutions. Spark UEM runs on a zero-trust framework and features strong identity and access management (IAM) capabilities, including 2FA, for continuous user authentication. This gives organizations the confidence to allow employees to use their own devices, reducing the cost associated with issuing corporate devices across the workforce. BlackBerry also offers Spark UES, a cloud-driven security layer that leverages machine learning technology and integrates fully with their UEM solution to give organizations complete protection across their endpoints, on top of the visibility offered by Spark UEM.

BlackBerry Spark provides strong mobile device management, but it’s PC management capabilities are more limited. However, their support for a mobile workforce is robust, with their Digital Workplace feature that delivers third-party-hosted virtual applications and desktops securely to corporate-issued and personal mobile devices, allowing end users to separate work and personal applications and use both securely. We recommend Spark for larger enterprises looking to roll out a robust UEM solution across a largely remote, BYOD workforce.

Citrix Logo

Citrix is a digital workspace company that specializes in enabling work from anywhere. Through its cloud-delivered workspace platform, Citrix provides consistent, secure and reliable access to the resources and tools employees need to get work done – wherever it needs to get done. Citrix Endpoint Management (CEM) is Citrix’s comprehensive UEM solution for managing applications, data and devices via one integrated platform. It’s designed to secure an organization’s endpoints and enable mobile and remote productivity without creating a strain on IT resources.

With Citrix Endpoint Management, users can access all of their work application and files from one context-aware interface. Compatible with most major operating systems, the solution is extremely flexible and can integrate easily with existing platforms. This allows employees the freedom to use their own devices for work. All corporate data is secured via MFA, a layer of encryption and a unique micro-VPN, ensuring that the organization’s network is protected no matter the security state of the employee’s device. CEM features a single management console from which admins can manage all of their endpoints and configure automation of PC manage tasks such as software distribution and updates. Admins can also configure role-based access views, and deploy mobile policies across groups of users. CEM also features robust reporting capabilities, including unmanaged devices, compliance reporting and system alerts.

CEM is easy to deploy with over-the-air provisioning and self-service enrolment via a one-time passcode process. The organization can also deploy apps remotely though an enterprise app store, as well as app push and removal, so that employees can always access the resources they need. It also implements active clustering to ensure high scalability. We recommend CEM as a strong solution for enterprises that want unified endpoint management they can roll out quickly and easily scale to grow with their workforce.

IBM Logo

IBM Security is a trusted cybersecurity vendor that delivers solutions to meet a variety of use cases, including analytics, IT infrastructure and management, and software development. MaaS360 is their market-leading UEM solution. MaaS360 with Watson MDM gives organizations visibility and security over iOS, macOS, Android and Windows endpoints connected to their network. With deployment through the MaaS360 cloud, IBM’s UEM solution is quick and easy to set up so that organizations can start managing their device fleet without any obstacles.

IMB MaaS360 leverages IBM’s Watson AI- driven analytics capabilities to enable organizations to identify, prioritize, triage and resolve security issues on MaaS360-managed devices. From the user-friendly dashboard, admins can generate customized reports that give them insights into device and application usage. Based on these reports, admins can configure and validate their working practices to ensure that all devices remain as secure as possible. MaaS360 also features extensive application security processes, including single sign-on and app-level tunneling to allow users quick, secure access to business resources when they’re not in the office. This can be rolled out across corporate devices and BYOD environments. Admins can also configure the levels of security needed for personal devices, ranging from relaxed policies where users are given unlimited access to all resources through to much stricter ones, where data storage on the device is restricted via a corporate persona or container.

MaaS360 integrates easily with third-party CMTs and offers patching capabilities for Windows and macOS apps, helping organizations transition various management tools to one modern platform. We recommend IBM Security’s MaaS360 as a strong UEM solution for small- to mid-sized organizations. However, larger enterprises need not feel left out – IBM also offer their Enterprise Mobility Management (EMM) solution to cover more extensive workforces.

Ivanti Logo

Ivanti, formerly LANDESK and HEAT Software, is an IT security and asset management vendor that specialises in unified IT. Their solutions support enterprises across the globe, including 78 of the Fortune 100. Unified Endpoint Manager is Ivanti’s solution that enables organizations to consolidate their endpoint and workspace management via a single management suite. It gives admins detailed insights into which devices are connected to their network, as well as enabling and simplifying remote software delivery.

Unified Endpoint Manager allows admins to discover, inventory and configure all of the devices connected to their network. It supports Windows, Mac, Linux, Chrome, iOS and Android operating systems. From the centralized management console, admins can easily enrol new devices and users, as well as policies. The use of user profiles means that a user’s data can be moved between machines, which is particularly useful for organizations and employees migrating to Windows 10. From the console, admins can access reporting and integrate their corporate data into visual dashboards. This doesn’t require any coding, so allows organizations to gain valuable insights into their devices without the need for extensive technical expertise. Admins can also choose to deliver an app store experience or configure software distribution to targeted user groups. In this instance, Ivanti UEM downloads the software automatically to the correct devices, ensuring that users can always access the resources they need.

Unified Endpoint Manager also features automatic OS migrations and updates and customers can also add on integrated endpoint security, including application patching, to help isolate and remediate security threats. This add on ensure a further level of security across all mobile devices. The solution is scalable, and its automated update and migration features make it a strong solution for growing organizations. We recommend Ivanti’s Unified Endpoint Manager as a powerful solution for midsize enterprises looking to manage endpoints and deploy applications remotely without the need for a VPN.

VMWare Logo

VMWare produces software solutions to help empower digital workforces. Their Workspace ONE solution, powered by VMWare AirWatch technology, provides end users with a digital workspace that admins can use to manage endpoints, ensure end-to-end security between data centers and integrate multiple enterprise systems. The system supports all corporate-owned and BYOD devices, no matter the platform or operating system.

Workspace ONE allows admins to manage all devices connected to their network via a single console. From the console, admins can configure policies, patches and provision and deploy apps over the air. End users can access all workplace apps from one location, which improves security and ensures consistent management policies across all app types. Workspace ONE also offers tailored productivity apps to support email, notes and tasks, content and a corporate intranet. Users can only access apps necessary to them, and from compliant devices, thanks to Workspace ONE’s advanced zero-trust authentication tools, which assess use and device risk to allow or deny access, or require MFA before access is granted. If an attempted login has a high risk score, admins are notified and automatic remediations are triggered.

Workspace ONE Intelligence provides integrated insights into the digital workspace environment, based on device, app and user data, to help admins reduce IT costs, improve security and optimize employee experience.

Workspace ONE’s architecture is highly flexible so as to support organizations on-premises, via SaaS or as a hybrid combination of the two at a component level.  It also integrates easily with various third-party identity and access management, endpoint security, IT operations and IT service management tools. This flexibility makes it a strong UEM solution for any enterprise organization, no matter their state of cloud migration.

The Top 10 Unified Endpoint Management (UEM) Solutions