Review

ConnectWise Automate

Snapshot

User-friendly RMM with powerful automation, including patch management for Windows and third-party software, and in-depth status reporting

Who it's for

Small- to medium-sized MSPs looking to implement an RMM solution

What is ConnectWise Automate?

ConnectWise is a market-leading vendor in software for technology solution providers (TSPs). Their flexible services ae designed to grow with your business. ConnectWise Automate, formerly Labtech, is ConnectWise’s RMM solution that enables organizations to provide their clients with more proactive support and system monitoring. Powerful automation saves the MSP valuable time which they can dedicate to improving customer experience, and valuable technology insights pinpoint which tech is working well and which isn’t a good fit.


What is ConnectWise Automate?

ConnectWise is a market-leading vendor in software for technology solution providers (TSPs). Their flexible services ae designed to grow with your business. ConnectWise Automate, formerly Labtech, is ConnectWise’s RMM solution that enables organizations to provide their clients with more proactive support and system monitoring. Powerful automation saves the MSP valuable time which they can dedicate to improving customer experience, and valuable technology insights pinpoint which tech is working well and which isn’t a good fit.


Profile ConnectWise Automate

Category Remote Management And Monitoring (RMM)
Website connectwise.com
Founded 1982
Headquartered Tampa, FL, USA
Suitable For MSPs

ConnectWise Automate Features

  • ConnectWise Automate gives your team confidence with automated network scans that deliver the most current record of supported systems and devices
  • ConnectWise Automate provides both agent and agentless asset inventory. Visibility into virtual machines as well as other network devices helps align standards and support for easier device management
  • ConnectWise Automate’s Computer Screen puts a powerhouse of data right in front of your team, including at-a-glance inventory and over 100 out-of-the-box commands for both desktop and service management. Plus, it allows you to combine simple commands and convert them into automation
  • Powered by network probe technology, it provides six commands for agentless infrastructure management of Hyper-V and VMWare
  • Configure Windows patch management quickly with out-of-the-box, easy-to-use policies for Microsoft and third-party software
  • ConnectWise Automate provides a single source of monitoring and reporting for remote control sessions, so you know which of your team members connected remotely, and for exactly how long
  • ConnectWise Automate provides a single source of truth for monitoring agent and agentless devices. Out-of-the-box solutions are preconfigured for best practice monitoring, with customization options so your team can control the volume

Resources

Profile ConnectWise Automate

Category Remote Management And Monitoring (RMM)
Website connectwise.com
Founded 1982
Headquartered Tampa, FL, USA
Suitable For MSPs