Review

Atera

Snapshot

“Remote-first” RMM with granular patch management configuration and detailed system health reporting, as well as admin activity logging and remote maintenance

Who it's for

MSPs of any size looking to offer their clients a completely remote support service

What is Atera?

Atera is an RMM vendor specializing in remote-first management. Atera’s eponymous solution combines RMM, PSA, remote access and reporting in one user-friendly platform. It successfully helps MSPs in 75 countries to proactively solve problems, rather than reactively respond to support tickets, by streamlining and automating their management processes. It’s compatible with Windows and Mas OSs, as well as Linux and SNMP devices.

Atera’s RMM solution integrates seamlessly with Splashtop to provide continuous remote support for all of the MSPs clients, allowing the MSP to securely connect to remote computers and troubleshoot problems from anywhere, at any time.


What is Atera?

Atera is an RMM vendor specializing in remote-first management. Atera’s eponymous solution combines RMM, PSA, remote access and reporting in one user-friendly platform. It successfully helps MSPs in 75 countries to proactively solve problems, rather than reactively respond to support tickets, by streamlining and automating their management processes. It’s compatible with Windows and Mas OSs, as well as Linux and SNMP devices.

Atera’s RMM solution integrates seamlessly with Splashtop to provide continuous remote support for all of the MSPs clients, allowing the MSP to securely connect to remote computers and troubleshoot problems from anywhere, at any time.


Profile Atera

Category Remote Management And Monitoring (RMM)
Website atera.com
Founded 2011
Headquartered New York, USA
Suitable For MSPs

Atera Features

  • You’ll be notified in real-time about potential problems before they happen so you can solve them in advance. Use the customization options to establish how often you’re notified
  • Atera includes pre-configured administrative and maintenance tasks which can be applied to servers and workstations, both per specific device and for whole companies and groups
  • Atera offers a complete platform for automating patch management in a simple and quick to implement the methodology. Patch Management can be applied to individual devices and groups
  • You get a suite of remote maintenance tools right inside of Atera. From Task Manager to Service Manager and Command Prompt Access, you have full maintenance capabilities at your fingertips
  • Splashtop integration enables you to provide instant remote support for your customers anywhere, and at any time. Securely connect to remote computers, access files, and applications, and troubleshoot problems without having to leave your desk
  • Atera enables the gathering of network and asset information with a click of a button, within seconds, for any device that has the Atera agent installed
  • Measure and track your customer’s networks, assets, health and performance using reports and gaining clear visibility on the IT environments you are maintaining
  • Every action or command that was issued by you or any other user is logged into the main database. Review it any time and have total traceability when it comes to keeping on top of what’s going on with your IT systems

Resources

Profile Atera

Category Remote Management And Monitoring (RMM)
Website atera.com
Founded 2011
Headquartered New York, USA
Suitable For MSPs