Managed Detection and Response (MDR) solutions provide organizations or IT service providers with automated threat detection and response to help them better defend against cyberattacks. This normally comprises both technical features such as threat monitoring, automated remediation, analytics, and threat intelligence; but also, human expertise, with a team of security experts and engineers available to help analyze incidents and lead the response to security breaches.
MDR solutions are designed to automatically detect threats that enter your network, such as ransomware, and remediate against it automatically where possible. They also provide visibility and analytics into the attack to help you better protect against similar breaches in the future. This is aided by the human expertise a strong solution will provide; technical experts can look into the causes of data breaches and give recommendations to your own security team to improve processes in the future.
As rates of sophisticated cyberattacks continue to skyrocket, these solutions are becoming increasingly important, especially for enterprises and IT service providers responsible for ensuring the security of a large amount of sensitive data. The solutions help to offload the burden of cybersecurity from your internal to experienced experts with leading tools designed to protect networks and systems. They act as a Security Operations Centre (SOC) for companies without the capability to operate one in house, or work to compliment your existing team.
They key features of MDR solutions can be broken into three areas: detection, including 24/7, continuous monitoring of your network and endpoints to look for possible signs of data breach; response, which includes automated responses to breaches and mitigation recommendation from human experts; and, finally, analytics comprising of information on your network and data on breaches if they do occur.
We’ve put together a list of the top 10 MDR solutions, based on our research into technical features, including threat hunting, analytics and response, customer feedback, and market presence.
The Top Managed Detection And Response (MDR) Solutions includes:
Arctic Wolf | Cisco Managed Detection and Response | Crowdstrike Falcon Complete | F-Secure Rapid Detection and Response Service | FireEye Managed Defense | Huntress| Rapid7 Managed Detection and Response Services | ReliaQuest GreyMatter
Arctic Wolf Managed Detection and Response (MDR)
Arctic Wolf is a cybersecurity provider specializing in managed security solutions, including MDR, risk monitoring, cloud monitoring and security awareness training. Available as part of their holistic Security Operations Platform, the Arctic Wolf Managed Detection and Response (MDR) solution provides 24/7 threat monitoring of networks, endpoints and cloud environments to help detect and mitigate sophisticated cyberattacks, as well as prevent future attacks with detailed threat analysis and workflow customization.
Arctic Wolf MDR provides a holistic view of assets, integrating with your existing technology stack to collate threat data from multiple sources. The platform scans your environment 24/7 for anomalous activity, and Arctic Wolf’s Concierge Security Team investigates any suspicious behaviors, reducing false positives and alert fatigue. The platform offers analyses of the cause of any incidents and helps your security team to create custom rules and workflows to optimize your security posture and prevent recurring threats.
As well as investigating incidents, Arctic Wolf’s Concierge Security Team take care of deployment and offer tailored strategic guidance on how to continuously improve your organization’s security posture, filling skill and expertise gaps that may exist within your internal team. This distinguishes Arctic Wolf from some of their competitors, and customers praise Arctic Wolf for the “white glove” service and in-depth knowledge provided by their Concierge Security Team. We recommend Arctic Wolf MDR for mid to large enterprises looking for effective threat detection and strategic security guidance provided as an extension of their own security team.
Cisco Managed Detection and Response (MDR)
Cisco is a global market-leading provider of security solutions designed to protect networks and digital assets against modern cyberthreats. Cisco Managed Detection and Response (MDR) combines 24/7 artificial and human threat intelligence to detect, prioritize and contain threats within hours. The solution also offers detailed threat analysis and suggested response actions supported by Cisco’s own research, helping to prevent repeat attacks and reduce vulnerabilities across your environment.
Cisco MDR utilizes Cisco Talos threat intelligence to detect and analyze each incident, providing information such as attacker attributes, tactics and context to help triage each incident according to the urgency and severity of the threat. Once investigated, Cisco MDR uses security orchestration, automation and response (SOAR) processes and pre-defined response playbooks to help you remediate the threat, with detailed recommendations on how to improve your security architecture to avoid further attacks.
Although Cisco MDR is a fully managed service, security teams can access a dashboard that gives them an operational and executive overview of incident tickets and reports, as well as a case management interface. This ensures that security teams are always aware of any vulnerabilities and potential risks within their environment, allowing for more efficient remediation and threat prevention. We recommend Cisco Managed Detection and Response (MDR) for any sized organization looking for advanced threat detection and automated response, and particularly those that may wish to integrate Cisco MDR with other Cisco products in their security stack
CrowdStrike Falcon Complete
CrowdStrike is a market-leading endpoint protection provider, founded on the principle of combining endpoint security with expert intelligence to provide a holistic solution. Falcon Complete is their advanced MDR solution, and includes antivirus protection, endpoint detection and response (EDR), continuous managed threat hunting, and real-time network visibility.
Falcon Complete provides 24/7/365 protection against all known and unknown network and endpoint threats, continuously monitoring to detect suspicious behaviors and indicators of attack. Alongside automatic threat detection via artificial intelligence and machine learning, the solution also includes the OverWatch team—these are a pool of skilled analysts dedicated to threat hunting and remediation. Investigating threats in real-time is simple via the easy-to-use dashboard, which provides a contextual overview of an entire organization’s endpoint estate. This centralized dashboard also automatically triages and prioritizes threats, enabling fast and easy remediation.
Falcon Complete is praised by users as an intuitive, lightweight, and hassle-free solution, that provides excellent support, advanced threat hunting capabilities, and easy deployment. In fact, this cloud-native solution deploys in minutes and integrates seamlessly with other platforms and tools via APIs. It also automatically scales as you grow, meaning it’s well-suited for organizations of all sizes. We’d recommend Falcon Complete for organizations across all industries that are looking for advanced endpoint security combined with expert intelligence.
F-Secure Rapid Detection & Response
F-Secure is a well-established cybersecurity company, protecting organizations globally against advanced threats and attacks in real-time. Their Rapid Detection & Response Service is a fully managed MDR solution that provides 24/7/365 incident monitoring and response, combining artificial intelligence and machine learning with human intelligence.
A key component of the Rapid Detection & Response Service is intrusion detection sensors for all endpoints and networks. These monitor all endpoints, collecting data and forwarding it in real-time to F-Secure’s cloud, where it’s automatically analyzed for anomalies and indicators of attack. Any anomalies are flagged in the Rapid Detection & Response Center, where a team of skilled analysts will filter and verify threats. Confirmed threats will be flagged to the organization within 30 minutes, and skilled analysts can advise them on how to contain and remediate those confirmed threats. A centralized dashboard also provides a full overview of all alerts and suspicious activity.
Users find F-Secure’s Rapid Detection & Response Service effective and praise its fast threat detection capabilities in particular. The solution is well-suited for enterprise organizations across all industries—with F-Secure having worked with banks, airlines, schools, hospitals, and more—that are looking for advanced managed threat detection and remediation capabilities alongside a skilled team of analysts and expert guidance.
FireEye Managed Defense
FireEye Managed Defense (MDR) brings together industry-recognized cyber security expertise, FireEye technology, and a wealth of frontline intelligence and insight into today’s attack landscape. This combination of technology and expertise drives more effective monitoring and detection, with insights into endpoints, network, cloud, email, and logs giving a comprehensive overview of your environment.
FireEye Managed Defense provides data-driven insights to help identify anomalies indicative of an attack, based on over a decade of assorted data sifted through by intel researchers and data scientists. They also offer a well-informed attacker playbook and guidance from threat assessment managers and industry-recognized experts with over 10 years of frontline experience. This solution provides advances visibility through the frequent application of automated hunting processes across the FireEye customer-based, as well as notifying of emerging attack trends. Their in-depth investigation reports offer users context and response recommendations, allowing you to quickly assess risks and take swift action, with 24/7 coverage year-round. FireEye operates Cyber Threat Operation Centers in seven locations globally.
This solution helps organizations to quickly detect significant threats, reveal hidden attack activity and to respond confidently and correctly to reduce the impact of a breach if one does occur. It is rated highly by current users and is praised for its data-driven insights and its responsiveness.
Huntress is a leading MDR provider, offering a comprehensive managed threat detection and response solution with 24/7 threat hunting. The platform is designed for IT service providers, and protects businesses against persistent foothold attacks, ransomware and more. The solution provides automated threat detection, backed by human intelligence and threat hunting. Unlike other solutions in the MDR market, Huntress is focused on protecting small-and-midsized business, protecting clients with under 1,000 users and small, or no, existing security team.
The Huntress ThreatOps team provides 24/7 monitoring for suspicious activity, with automated threat detection installed via agents on endpoint devices. Admins can remediate against threats with just one click, with automated actions to remove malicious software, or can take advantage of human security expertise to help remove malicious activities. The platform provides comprehensive analytics, with an intuitive dashboard with clear metrics, incident reporting, and human analysis and expertise. Huntress also provides endpoint and antivirus management capabilities.
Huntress is a leading MDR solution for SMBs, with a comprehensive feature set. Customers praise the easy set up and deployment, supported by a robust set of integrations. Customers also praise the effectiveness of the threat hunting, with little user integration required to remediate against threats and secure organizations. Huntress is particularly well suited to organizations struggling with ransomware, with a “ransomware canary” feature that enables faster and earlier detection of ransomware threats.
Rapid7 Managed Detection and Response Services
Rapid7 Managed Detection and Response (MDR) takes a multi-layered approach to protecting your team against cyber-attacks, working to detect advanced threats cut off attackers before they can strike, and accelerate your security program.
This solution comes with a comprehensive set of features, including user behavior analytics, which establish a baseline of healthy user activity to be compared against any anomalies; and attacker behavior analytics, which helps identify threats earlier in the attack chain using knowledge of past attacks. Rapid7 MRD also provides advanced environment visibility and endpoint detection, network traffic analysis, file integrity monitoring, and centralized log management designed to deliver a smooth search across your logs and automate compliance. This solution saves time usually spent investigating alerts by uniting all relevant data into a single timeline, providing better visibility and facilitating quicker investigations. They make use of deception technology to help entice and quickly identify malicious behavior and offer a number of automation features designed to increase efficiency.
The Rapid7 Security Operations Center (SOC) works as an extension of your team, defending your environment so year team can focus on important security initiatives. Their managed detection and response solution is built to support security teams of all sizes and experiences, helping them to strengthen their security posture, find and stop potential attackers, and keep ahead of emerging threats.
GreyMatter is a comprehensive XDR solution that provides holistic threat detection and response, designed for enterprise organizations. ReliaQuest is a market leading threat intelligence platform, collecting massive amounts of threat data from customer intelligence, government, and commercial feeds. GreyMatter contextualizes this data in an intuitive platform that provides a comprehensive overview of threats, fine-tuned to your organization. It also provides automated, machine learning powered threat detection, investigation, and response, with integrations across your business applications.
GreyMatter enables much faster threat remediation, with a set of automated threat detection and response rules that are fully customized to your organization’s existing network environment. SOC teams have an overview of your business risk in real time, with automated protection against hacks and sophisticated cyber-threats such as ransomware. Alerting is highly specific, with incident response designed to tune out the noise and focus on high priority alerts your team should be aware of.
GreyMatter also offers integrated attack simulations. These are based on-real world attacks and can be run from the perspective of both an attacker, and a defender. This enables SOC teams to measure the effectiveness of their security technologies. GreyMatter customers praise this solution for their powerful monitoring and reporting, and integrations to existing services, as well as their level of expertise. This is a powerful service designed to protect enterprise organizations from sophisticated cyber-attacks, complimenting your existing SOC team.
Read our interview with Marcus J. Carey, founder of Threatcare and Enterprise Architect at ReliaQuest.