The Top 11 Managed Detection And Response (MDR) Solutions

ESET is one of the world’s best known cybersecurity providers for both consumers and enterprise users. They support over a billion users worldwide, across more than 200 countries.

ESET PROTECT MDR is ESET’s fully managed cybersecurity solution for small to mid-sized enterprises, combining endpoint security, file server security, and extended endpoint detection and response (XDR), with premium support from ESET’s expert global support team.

ESET Protect MDR is designed to provide holistic cybersecurity protection, backed by ESET’s technical support team. The solution includes ESET’s market-leading endpoint protection solution, which leverages machine learning technologies and cloud-based behavioral analysis to provide effective protection against malware and ransomware attacks, ESET’s endpoint detection and response solution, which includes extended endpoint controls and visibility, and threat-hunting services is designed to investigate, identify, and resolve zero-day threats.

Other key features of the service include file server security and full disk encryption. Users can also leverage ESET’s premium support service, which operates worldwide and is available 24/7/365. ESET’s technical support team can help to troubleshoot issues, manage security risks, and resolve any management or deployment issues.

ESET PROTECT MDR is a multi-layered MDR solution, providing rounded security to protect against advanced threats. It’s available for all major PC, Mac, and smartphone operating systems and can be deployed in the cloud or on premises. Users rate this service highly, highlighting the powerful continuous protection and high-quality support available.

We recommend this solution for small to mid-sized enterprises looking for an all-in-one endpoint protection, detection, and response solution, backed by a comprehensive premium support offering.

Heimdal is a Danish cybersecurity provider whose AI-backed solutions secure over 15,000 customers globally. Their comprehensive and effective product range gives comprehensive coverage over your entire IT estate, protecting it from malware attacks, whilst managing vulnerabilities, and identifying instances of business email compromise. Heimdal offers a managed XDR solution which supports organizations in managing their threat detection and response operations, combining human expertise and artificial intelligence for an innovative approach to cyber security.

Heimdal’s MXDR service provides 24×7 coverage performed by an experienced SOC team; they will be responsible for configuring, monitoring, investigating, threat hunting, and responding to threats and attacks that affect your network. The level of coverage provided by Heimdal extends beyond a conventional MDR as it not only protects your endpoints, but also your users, servers, and networks, giving you comprehensive network visibility.

Heimdal’s MXDR solution uses predictive AI to detect how and where an attack is likely to occur. Once detected, the threat is mapped using the MITRE ATT&CK framework to ensure that remediation is effective, whilst ensuring reporting and notifications are clear. Current users praise the level of protection that the platform provides, as well as how responsive and clear the SOC team are. This ensures that you can work with Heimdal to develop a plan that balances protection with the unique needs of your business. We would recommend this solution for small to medium sized organizations that require a robust level of security, effectively managed by a knowledgeable SOC team.

RocketCyber, a Kaseya company, offers a managed detection and response service that leverages RocketCyber’s Threat Monitoring Platform to detect malicious and suspicious activity across three critical attack vectors: endpoints, networks, and cloud environments.

The RocketCyber platform is operated by a team of cybersecurity experts who proactively hunt and investigate threat activity, perform the triage of detections, and work with your team on the remediation when an actionable threat is discovered. RocketCyber also offers a built-in app store, so you can enable purpose-built detection apps, including breach detection, threat hunting, event log monitoring and more. The technology agnostic platform also allows for easy integration with your existing endpoint detection and response (EDR), anti-virus, firewall and email security solutions.

RocketCyber offers extensive threat hunting capabilities. It automatically searches for threats in your network that evade security controls like firewalls and antivirus software. The platform currently uses 17 hunt test methodologies to detect advanced threats. Admins can view threat intelligence feeds from the Advanced Threat Hunt app.

The solution performs real-time monitoring of Windows, macOS, Linux security events, firewall, and network device events, and Office 365 & Azure AD cloud events. It aligns detections with Mitre ATT&CK framework to create a forensic timeline, deterring intruders before breaches occur.

RocketCyber supports a number of deployment options and doesn’t require any additional hardware to be installed. Whenever threats are detected, they are fed directly into your existing MSP ticketing system. Tickets include detailed remediation advice, to help teams quickly address issues. There’s also an option to configure email alerts, or integrations with Kaseya, Autotask, Connectwise, or Syncro. RocketCyber also integrates with existing malware protection tools.

RocketCyber’s Managed SOC Platform provides a robust, cloud-based solution for advanced threat protection, ensuring continuous monitoring and rapid response to security incidents.

UnderDefense Maxi Managed Detection and Response (MDR) is a cybersecurity service designed to predict, prevent, detect, and respond to malicious activity. With a focus on cloud security and support for the top cloud platforms, this MDR service aims to help businesses build cyber resilience and protect critical assets in the digital economy. Currently, UnderDefense protects over 65,000 endpoints globally with a cost-effective approach and a tailor-made strategy for each client.

Key features of UnderDefense MDR include 24/7/365 protection, automated incident response, advanced forensics, and a customized approach to cybersecurity, backed by a team of highly skilled experts. With an emphasis on proactive threat hunting, UnderDefense detects even the most sophisticated attacks before they happen. High-powered automation x2streamlines processes by responding rapidly, filtering important incidents from false positives, and optimizing tools and technologies already in use.

UnderDefense’s MDR service encompasses a wide range of capabilities such as support for multiple SIEM platforms, proactive threat hunting, vulnerability management, compliance management, and dark web monitoring. Additionally, the service offers flexible SOAR integration, offensive security capabilities (ethical hacking, penetration testing), security hardening, tool implementation, and cloud security setup.

The comprehensive nature of UnderDefense MDR makes it an ideal option for businesses ranging from global multinationals to small and mid-market enterprises. By utilizing a team of dedicated security experts with deep experience in cybersecurity, UnderDefense MDR offers continuous monitoring and customized solutions tailored to the unique requirements of each client. This empowers businesses to stay one step ahead of cybercriminals and protect critical digital assets.

Huntress is a leading MDR provider, offering a comprehensive managed threat detection and response solution with 24/7 threat hunting. The platform is designed for IT service providers, and protects businesses against persistent foothold attacks, and ransomware. The solution provides automated threat detection, backed by human intelligence and threat hunting. Unlike other solutions in the MDR market, Huntress is focused on protecting small-and-midsized business, protecting clients with under 1,000 users and small, or no, existing security team.

The Huntress ThreatOps team provides 24/7 monitoring for suspicious activity, with automated threat detection installed via agents on endpoint devices. Admins can remediate against threats with just one click, with automated actions to remove malicious software, or can take advantage of human security expertise to help remove malicious activities. The platform provides comprehensive analytics, with an intuitive dashboard with clear metrics, incident reporting, and human analysis and expertise. Huntress also provides endpoint and antivirus management capabilities.

Huntress is a leading MDR solution for SMBs, with a comprehensive feature set. Customers praise the easy set up and deployment, supported by a robust set of integrations. Customers also praise the effectiveness of the threat hunting, with little user integration required to remediate against threats and secure organizations. Huntress is particularly well suited to organizations struggling with ransomware, with a “ransomware canary” feature that enables faster and earlier detection of ransomware threats.

The ThreatLocker® Cyber Hero® MDR (MDR) provides 24/7/365 managed threat detection and response services, led by the teams of experts at ThreatLocker®. It helps organizations to keep on top of alerts, and can massively improve detection and response times for potential cyber threats. MDR is an add-on service to the ThreatLocker® Detect EDR solution.

Cyber Hero®  MDR works by leveraging telemetry data from all agents of the ThreatLocker® Zero Trust Endpoint Protection Platform and Windows event logs to recognize and address harmful activities on devices. The system automatically sends alerts when it detects unusual behavior, including comprehensive threat data. As part of the MDR solution these are analyzed by the ThreatLocker® Cyber Hero® team to determine if it’s a genuine Indicator of Compromise (IoC) or a false positive.

If the IoC is genuine, the Cyber Hero® team will follow a pre-set rulebook, agreed with your team, to isolate and lockdown the device. The Cyber Hero® team will notify you of the issue and provide additional context on the risk, how the compromise occurred, where the threat came from, and how it was found, then the remediation activities undertaken. The team has an average response time of less than 60-seconds.

ThreatLocker® Detect can identify a variety of potential threats, such as unusual network traffic or repeated failed login attempts. It can automatically take response actions such as enforcing rules, detaching endpoints from the network, or activating a ‘lockdown mode’ that halts all endpoint performances. All responses are governed by incident response policies that are established via the admin console. Policies can also be adjusted to manage the level of risk severity that triggers an alert, aiding in alert fatigue reduction.

The ThreatLocker® Zero Trust Endpoint Protection Platform is loaded with comprehensive controls for applications, networks, and storage. This enables an administrator to control user-installed apps and lockdown installed applications to mitigate ransomware spread, whilst also facilitating dynamic Zero Trust network controls, allowing the admin to enable or disable devices from connecting to their servers.

ThreatLocker® is popular with users for the ease in configuring policies and managing applications for end-users. The solution is a strong option for organizations looking for a comprehensive managed suite for preventing malware and ransomware.

Arctic Wolf is a cybersecurity provider specializing in managed security solutions, including MDR, risk monitoring, cloud monitoring, and security awareness training. Available as part of their holistic Security Operations Platform, the Arctic Wolf Managed Detection and Response (MDR) solution provides 24/7 threat monitoring of networks, endpoints and cloud environments to help detect and mitigate sophisticated cyberattacks, as well as prevent future attacks with detailed threat analysis and workflow customization.

Arctic Wolf MDR provides a holistic view of assets, integrating with your existing technology stack to collate threat data from multiple sources. The platform scans your environment 24/7 for anomalous activity, and Arctic Wolf’s Concierge Security Team investigates any suspicious behaviors, reducing false positives and alert fatigue. The platform offers analyses of the cause of any incidents and helps your security team to create custom rules and workflows to optimize your security posture and prevent recurring threats.

As well as investigating incidents, Arctic Wolf’s Concierge Security Team take care of deployment and offer tailored strategic guidance on how to continuously improve your organization’s security posture, filling skill and expertise gaps that may exist within your internal team. This distinguishes Arctic Wolf from some of their competitors, and customers praise Arctic Wolf for the “white glove” service and in-depth knowledge provided by their Concierge Security Team. We recommend Arctic Wolf MDR for mid to large enterprises looking for effective threat detection and strategic security guidance provided as an extension of their own security team.

CrowdStrike is a market-leading endpoint protection provider, founded on the principle of combining endpoint security with expert intelligence to provide a holistic solution. Falcon Complete is their advanced MDR solution, and includes antivirus protection, Endpoint Detection and Response (EDR), continuous managed threat hunting, and real-time network visibility.

Falcon Complete provides 24/7/365 protection against all known and unknown network and endpoint threats, continuously monitoring to detect suspicious behaviors and indicators of attack. Alongside automatic threat detection via artificial intelligence and machine learning, the solution also includes the OverWatch team—these are a pool of skilled analysts dedicated to threat hunting and remediation. Investigating threats in real-time is simple via the easy-to-use dashboard, which provides a contextual overview of an entire organization’s endpoint estate. This centralized dashboard also automatically triages and prioritizes threats, enabling fast and easy remediation.

Falcon Complete is praised by users as an intuitive, lightweight, and hassle-free solution, that provides excellent support, advanced threat hunting capabilities, and easy deployment. In fact, this cloud-native solution deploys in minutes and integrates seamlessly with other platforms and tools via APIs. It also automatically scales as you grow, meaning it’s well-suited for organizations of all sizes. We’d recommend Falcon Complete for organizations across all industries that are looking for advanced endpoint security combined with expert intelligence.

Rapid7 Managed Detection and Response (MDR) takes a multi-layered approach to protecting your team against cyber-attacks, working to detect advanced threats cut off attackers before they can strike, and accelerate your security program.

This solution comes with a comprehensive set of features, including user behavior analytics, which establish a baseline of healthy user activity to be compared against any anomalies; and attacker behavior analytics, which helps identify threats earlier in the attack chain using knowledge of past attacks. Rapid7 MRD also provides advanced environment visibility and endpoint detection, network traffic analysis, file integrity monitoring, and centralized log management designed to deliver a smooth search across your logs and automate compliance. This solution saves time usually spent investigating alerts by uniting all relevant data into a single timeline, providing better visibility and facilitating quicker investigations. They make use of deception technology to help entice and quickly identify malicious behavior and offer a number of automation features designed to increase efficiency.

The Rapid7 Security Operations Center (SOC) works as an extension of your team, defending your environment so year team can focus on important security initiatives. Their managed detection and response solution is built to support security teams of all sizes and experiences, helping them to strengthen their security posture, find and stop potential attackers, and keep ahead of emerging threats.

GreyMatter is a comprehensive XDR solution that provides holistic threat detection and response, designed for enterprise organizations. ReliaQuest is a market leading threat intelligence platform, collecting massive amounts of threat data from customer intelligence, government, and commercial feeds. GreyMatter contextualizes this data in an intuitive platform that provides a comprehensive overview of threats, fine-tuned to your organization. It also provides automated, machine learning powered threat detection, investigation, and response, with integrations across your business applications.

GreyMatter enables much faster threat remediation, with a set of automated threat detection and response rules that are fully customized to your organization’s existing network environment. SOC teams have an overview of your business risk in real time, with automated protection against hacks and sophisticated cyber-threats such as ransomware. Alerting is highly specific, with incident response designed to tune out the noise and focus on high priority alerts your team should be aware of.

GreyMatter also offers integrated attack simulations. These are based on-real world attacks and can be run from the perspective of both an attacker, and a defender. This enables SOC teams to measure the effectiveness of their security technologies. GreyMatter customers praise this solution for its powerful monitoring and reporting, its integrations with existing services, as well as their level of expertise. This is a powerful service designed to protect enterprise organizations from sophisticated cyber-attacks, complimenting your existing SOC team.

Read our interview with Marcus J. Carey, founder of Threatcare and Enterprise Architect at ReliaQuest.

SentinelOne is a leading security solution for endpoints, cloud environments and data centers, delivering a single unified platform for threat detection, protection, response, remediation, and forensics. SentinelOne’s Singularity XDR endpoint protection platform is widely recognized by industry analysts as a powerful platform for rapid remediation of endpoint threats. SentinelOne was founded in 2013, and headquartered in Mountain Bay, California.

Vigilance Respond MDR and Vigilance Respond MDR Pro are SentineOne’s MDR service offerings – the Pro option includes Digital Forensics and Incident Response (DFIR). Both services help improve your security response times and improve alerting and analysis thanks to 24/7 threat monitoring and threat documentation by SentinelOne’s in-house team of experts. SentinelOne claim to have the industries fastest MTTR (mean-time-to-respond) at just 18-minutes.

Other features of this service include active threat hunting, alerting and remediation guidance, incident-based triage and hunting, ongoing reporting, and security assessments. The Pro option also offers digital forensics and malware investigation tools. The MDR service sits on top of SentinelOne’s powerful AI based endpoint detection and XDR engines.

SentinelOne is a popular service with users, who praise the quality of the in-house team’s technical knowledge and straightforward deployment process. We recommend this as a leading MDR solution for teams of all sizes, looking for autonomous protection, backed by a leading technical team.