Integrated Cloud Email Security (ICES) Solutions are a cloud-based email security services designed to work natively with cloud email platforms such as Microsoft 365 and Google Workspace. These tools are designed to provide enhanced protection for sophisticated email threats such as phishing, malicious URLs and attachments, account compromise, and harmful email messages.
ICES solutions work alongside the native email protection offered by cloud-based email platforms. Unlike traditional secure email gateways, they are deployed directly into the email inbox environment, meaning they can scan internal email messages and remediate malicious email messages even after they have been delivered to users. This means that you can ensure that your accounts are not being used to distribute malicious content, as well as protecting them from it. They are typically deployed either by API, or by using mail flow rules. This is unlike traditional SEGs which require changes to MX-records.
Key features of an ICES solution include warning banners, contextual message scanning using machine learning algorithms, automated remediation of phishing and scams, real-time content and URL malware scanning, and identification of compromised accounts based on mailbox and user activity. These services can be used alongside the traditional SEG as an extra layer of protection, but are increasingly replacing the SEG altogether, particularly for cloud-native businesses.
What Is Integrated Cloud Email Security?
Integrated cloud email security (ICES) solutions are cloud-native email security platforms designed to protect cloud-based email platforms, such as Microsoft 365. They protect against sophisticated phishing threats that can bypass the conventional, static controls utilized by SEG services and are much easier to deploy than traditional email security services.
How Does Integrated Cloud Email Security Work?
Integrated cloud email security (ICES) solutions seamlessly integrate into the inbox environment and can be deployed through an API connection or by implementing mail flow rules. By directly scanning the inbox environment, ICES effectively address gaps present in SEG services. This capability enables them to scan internal emails, a task that traditional SEGs have struggled to accomplish. Additionally, these tools possess the ability to promptly remove potentially malicious email content from all mailboxes, even after an email has already been delivered.
They often leverage machine learning systems to analyze the content of email messages, including header and body analysis, attachment inspection, and URL sandboxing. As they work inside the inbox, they can add warning banners to email messages, and enable end users to report malicious email content. This can then be automatically quarantined or deleted according to admin policies.