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InvGate Service Desk Overview
InvGate Service Desk is a highly configurable solution that ensures that ticket resolution progress is clear throughout the entire lifecycle. Raising a ticket is simple and doesn’t impact on a user’s productivity or ask them to provide information that isn’t relevant to the task. It is easy to add collaborators to tickets to ensure that all relevant parties have the information they need. All the way through the process, progress is made clear.
