Best Salesforce Backup And Recovery Solutions For 2026
Compare the top Salesforce backup solutions on the market, with features like granular recovery, automated backups, and encrypted data storage.
Written by
Joel Witts
Technical Review by
Craig MacAlpine
Quick Summary
CloudAlly provides automated cloud-to-cloud backup for Salesforce, Microsoft 365, Google Workspace, Dropbox, and Box
Commvault Metallic provides enterprise-grade backup for Salesforce and other cloud applications with flexible storage options
Druva inSync delivers automated daily backups for Salesforce, Google Workspace, and Microsoft 365 with air-gapped storage
Salesforce is mission critical for your business, yet many organizations treat backup as an afterthought. Standard Salesforce backups expire after a week, and even the retention options Salesforce offers are limited. If someone deletes critical data on day 8, or if a bad deployment corrupts your org, you’re facing data loss. The wrong backup solution means you’re either locked in expensive vendor contracts or struggling with recovery when every minute counts.
The market splits cleanly: cloud-to-cloud backup providers offer simplicity and quick deployment, while enterprise solutions deliver advanced features at higher cost. Some platforms focus purely on Salesforce, others consolidate SaaS backup across Google Workspace, Microsoft 365, and beyond. The best choice depends on your team size, budget, compliance requirements, and whether you need backup for multiple platforms or just Salesforce.
We evaluated multiple Salesforce backup solutions, evaluating automation reliability, recovery speed and granularity, compliance coverage, pricing transparency, and real world deployment complexity. We reviewed customer feedback on where platforms delivered and where expectations fell short. What we found: the gap between simple and reliable backup platforms is substantial. Some solutions that look capable in demos struggle with real world scenarios.
This guide gives you the testing insights to match the right Salesforce backup solution to your team size, budget, compliance needs, and infrastructure.
Our Recommendations
We reviewed multiple products and selected the top performers for different use cases.
- Best For Multi-Platform Backup: CloudAlly — Automatic new account detection eliminates manual backup configuration when your team grows.
- Best For Enterprise Scale: Commvault Metallic SaaS — Unified platform covers VMs, Kubernetes, and SaaS apps through a single management interface.
- Best For Compliance-Focused: Druva inSync — Air-gapped storage architecture strengthens ransomware defense beyond standard backup solutions.
- Best For SMB Budget: Keepit — Blockchain-based encryption provides data integrity verification beyond standard approaches.
- Best For Salesforce: OwnBackup Salesforce Backup and Recover — Smart alerting catches data issues proactively before they escalate into recovery scenarios.
Spanning, now under Kaseya, delivers automated daily backups for Salesforce with unlimited retention. We think it’s a solid choice for IT teams and MSPs who want compliance-ready data protection without heavy operational overhead. The platform also covers Google Workspace and Microsoft 365, giving you a single vendor for multi-cloud environments.
Spanning Backup for Salesforce Key Features
Spanning runs daily automated backups with point-in-time metadata comparison that helps you pinpoint what changed before running a restore. Unlimited retention means your team never worries about backup windows expiring or data aging out of recovery range. End-user self-service restores reduce help desk tickets significantly, and granular policy controls let admins manage schedules across multiple tenants. SOC 2, HIPAA, and GDPR compliance comes built in with AES 256-bit encryption and geo-redundant storage.
What Customers Say
Customers consistently praise how reliably the platform runs once configured. Backups execute without constant monitoring or manual intervention, and several organizations report multi-year deployments with predictable operation. Some users report that reporting and alerting features lack the depth larger teams need for detailed analytics. The cloud-only architecture means no option for on-premises or hybrid backup strategies.
Our Take
We think Spanning suits SMBs and MSPs that want Google Workspace, Microsoft 365, and Salesforce backup from a single vendor with minimal operational complexity. The unlimited retention and self-service restores are practical time-savers. If you need backup frequency beyond daily or want on-premises storage options, that’s a real limitation to factor in.
Strengths
- Unlimited backup retention with no expiration policies
- Self-service restores reduce IT support tickets
- SOC 2, HIPAA, and GDPR compliance built in
- Clean admin interface scales across multiple SaaS tenants
Cautions
- Users report reporting and alerting lack depth for larger teams
- Cloud-only architecture with no on-premises or hybrid option
Veeam Data Cloud for Salesforce
Veeam Data Cloud for Salesforce delivers continuous backup with flexible deployment across on-premises, AWS, and Azure environments. We think the hierarchy-aware recovery and deployment flexibility are the real differentiators here. The V3 release added data archiving, enhanced encryption, and auto-discovery of new objects and fields.
Veeam Data Cloud for Salesforce Key Features
Veeam’s purpose-built Salesforce backup handles complex data structures well. Compare and hierarchy restore maintains parent-child relationships during recovery, which matters when your Salesforce org has deeply nested object dependencies. Backups run as often as every five minutes with auto-discovery of new objects and fields. Deployment options span on-premises infrastructure, AWS, and Azure. Archiving, unlimited storage, and sandbox seeding are included in one predictable price, with 24/7 support included in all purchases.
What Customers Say
Customers say the interface is user-friendly and straightforward to navigate. Automated scheduling runs backups at configured intervals without manual intervention, and the restore experience executes quickly for most common scenarios. Some users report that support response times can lag, pushing teams toward self-service troubleshooting. Pricing runs higher than alternatives, particularly for startups, at $2.60 to $3 per user per month for backup.
Our Take
We think Veeam fits organizations that need deployment choice between cloud and on-premises alongside hierarchy-aware recovery for complex Salesforce environments. The five-minute backup frequency is a real advantage over daily-only alternatives. Budget for implementation support to navigate initial setup, and note that Veeam has announced annual price increases of 4-8%, so multi-year agreements should include price protection language.
Strengths
- Hierarchy restore preserves parent-child relationships during recovery
- Backups run as often as every five minutes
- Flexible deployment across on-premises, AWS, and Azure
- Archiving, unlimited storage, and sandbox seeding included
Cautions
- Customers note support response times can lag
- Reviews mention pricing runs premium with 4-8% annual increases
OpenText CloudAlly Backup for Salesforce
OpenText CloudAlly, now part of the OpenText Cybersecurity portfolio, provides automated cloud-to-cloud backup for Salesforce, Microsoft 365, Google Workspace, Dropbox, and Box. We think the transparent pricing at $3 per user per month and automatic new account detection are the strongest selling points for teams wanting straightforward SaaS data protection.
OpenText CloudAlly Backup for Salesforce Key Features
CloudAlly runs automated backups with automatic detection of new accounts, so backup schedules stay current as your team grows without manual configuration. Point-in-time recovery lets you restore data non-destructively without overwriting current information. The platform includes data compare functionality, sandbox seeding, and smart alerts at no extra cost. AES 256-bit encryption with ISO 27001, HIPAA, and GDPR compliance covers the regulatory requirements. The interface handles multi-tenant management cleanly across all supported platforms.
What Customers Say
Customers appreciate the set-and-forget operation with daily backups and automatic email confirmations each morning. Granular restores let teams recover specific records without full database recovery. According to customer feedback, backup performance can lag even on fast connections during larger jobs. File navigation within the restore interface makes locating specific items more difficult than expected.
Our Take
We think CloudAlly fits teams that need multi-platform SaaS backup at predictable per-user pricing. At $3 per user per month with discounts for nonprofits and larger organizations, the economics are straightforward. If you prioritize simplicity over advanced analytics, this delivers well on the core use case.
Strengths
- Auto-detects new accounts without manual configuration
- Transparent pricing at $3 per user per month
- ISO 27001, HIPAA, and GDPR compliance built in
- Data compare, sandbox seeding, and smart alerts included
Cautions
- Reviews mention backup performance lags during larger jobs
- Customers note restore interface navigation makes locating items difficult
Commvault Cloud for Salesforce
Commvault Cloud, formerly Commvault Metallic SaaS, provides enterprise-grade Salesforce backup with unlimited storage, sandbox seeding, and flexible storage options. We think this fits larger organizations running hybrid environments who need unified protection across on-premises, cloud, and SaaS workloads from a single platform.
Commvault Cloud for Salesforce Key Features
Commvault Cloud handles diverse workloads through a single interface, covering VMs, Kubernetes, and SaaS applications alongside Salesforce. Air-gapped data copies and built-in ransomware detection address modern threat scenarios, and WORM compliance locks prevent backup tampering. Storage flexibility lets you choose cloud targets or use existing on-premises infrastructure. Policy-based automation reduces manual effort once configurations are dialed in. The platform is listed on Salesforce AppExchange as “Commvault Cloud: Salesforce Backup, Recovery & Sandbox Seeding” with unlimited storage.
What Customers Say
Customers say reliability is strong after initial deployment, with automated schedules running smoothly in the background. Fast recovery executes when needed without lengthy waits, and integration with existing backup infrastructure works well. Some customer reviews note that initial setup draws consistent criticism, with the console feeling heavy and navigation requiring too many menu clicks.
Our Take
We think Commvault Cloud fits organizations running complex hybrid infrastructure that want to consolidate protection under one platform. The air-gapped copies and WORM compliance locks justify evaluation for teams with strict compliance requirements. Budget for implementation support to navigate the learning curve, as the setup complexity is real.
Strengths
- Unified platform covers VMs, Kubernetes, and SaaS apps
- Air-gapped copies and WORM compliance locks included
- Flexible storage across cloud and on-premises targets
- Unlimited storage with sandbox seeding on AppExchange
Cautions
- Users report initial setup complexity requires expert help
- Reviews flag console navigation as menu-heavy
Druva inSync
Druva inSync delivers automated daily backups for Salesforce, Google Workspace, and Microsoft 365 with air-gapped storage architecture. We think the air-gapped design and compliance depth are the features that justify the investment for security-conscious teams. If your organization operates under strict regulatory frameworks, Druva addresses those requirements directly.
Druva inSync Key Features
Druva runs automated daily backups with air-gapped storage that adds a layer of cyber resilience beyond standard backup solutions, which matters for ransomware defense. Point-in-time restores take just a few clicks to execute. The platform handles data privacy, compliance, and residency requirements out of the box, with FedRAMP authorization and DOJ-aligned legal hold workflows for government and regulated sectors. Metadata toggling prevents duplicate content storage, optimizing costs. Coverage extends beyond SaaS to public clouds, data centers, and edge devices through the broader Data Resiliency Cloud Platform.
What Customers Say
Customers describe this as set-and-forget protection that runs in the background without constant attention. Recovery works smoothly with granular restore options, and long-term customers report stable, predictable operation. Some users report that file access gets briefly blocked during active backup phases, typically 15-20 minutes, though advance scheduling helps mitigate this. Pricing at $3.50 per user per month may stretch budgets for nonprofits and smaller organizations.
Our Take
We think Druva inSync fits compliance-focused organizations that need multi-SaaS backup with air-gapped storage and FedRAMP authorization. The legal hold workflows and chain of custody reporting are meaningful differentiators for government and legal sectors. Setup is straightforward with responsive support during onboarding.
Strengths
- Air-gapped storage strengthens ransomware defense
- Point-in-time restores execute in a few clicks
- FedRAMP authorized with DOJ-aligned legal hold
- Metadata toggling reduces duplicate storage costs
Cautions
- Customers note file access blocks briefly during backups
- Reviews mention pricing may stretch smaller budgets
Keepit for Salesforce
Keepit provides cloud backup for Salesforce, Microsoft 365, and Google Workspace on its own vendor-independent cloud infrastructure. We think the blockchain-based encryption for data integrity verification and the independent cloud architecture are what set Keepit apart in this category. At $2.95 per user per month for the Essentials package, the pricing works well for growing businesses.
Keepit for Salesforce Key Features
Keepit runs automated daily backups covering both Salesforce data and metadata on its own hardware rather than a hyperscaler. Blockchain-based encryption adds a verification layer for data integrity that goes beyond standard approaches. Multiple backup copies across locations provide redundancy against regional failures. Granular search lets you locate and restore specific records efficiently, with fast restoration options to reduce downtime. The independent cloud runs on Keepit’s own data centers with two mirrored facilities in the region of your choice.
What Customers Say
Customers praise the user-friendly interface and straightforward operation that requires minimal training. Daily automated backups maintain data integrity without manual intervention, and the dashboard provides clear visibility into backup status. Feedback on advanced feature capabilities remains limited in available sources, with some users noting the platform lacks features that larger enterprises require for complex environments.
Our Take
We think Keepit fits SMBs and mid-sized organizations that want Salesforce backup without enterprise overhead. The blockchain-based encryption is a genuine differentiator for teams prioritizing data integrity verification. If your organization also prioritizes data sovereignty, the vendor-independent cloud with all-inclusive pricing and no hyperscaler pass-through costs adds a practical advantage. Three tiers scale from $2.95 to $7.95 per seat per month.
Strengths
- Blockchain-based encryption verifies data integrity
- Vendor-independent cloud on own hardware for sovereignty
- Competitive pricing from $2.95 per user per month
- Multi-location copies add regional redundancy
Cautions
- Reviews flag limited public customer feedback available
- Customers note fewer advanced features for large enterprises
Own by Salesforce (formerly OwnBackup)
Own by Salesforce, formerly OwnBackup, delivers automated Salesforce backup with proactive monitoring and data comparison tools. Salesforce acquired Own Company for $1.9 billion in 2024, making this the only Salesforce backup solution built and owned by Salesforce itself. We think the smart alerting and proactive data monitoring are the features that set Own apart from standard backup tools.
Own by Salesforce (formerly OwnBackup) Key Features
Own automatically protects Salesforce data, metadata, sandboxes, files, attachments, and managed packages with daily and on-demand backups. Smart alerting catches data issues early before they become recovery emergencies, and data compare functionality identifies missing or altered records quickly. Granular search makes restoring specific records efficient rather than recovering entire datasets. The platform also includes data security tools to identify and mitigate data exposure risks, data seeding to accelerate development, data archiving for compliance, and data discovery for trend analysis.
What Customers Say
Customers consistently praise the onboarding experience with hands-on support guidance rather than generic documentation. Once configured, the platform runs reliably with minimal intervention, and restore workflows execute quickly for most use cases. According to customer feedback, backup completion times vary inconsistently and large-volume restores run slowly. Initial setup requires a learning curve before teams feel comfortable with the full feature set.
Our Take
We think Own by Salesforce makes the most sense for organizations that want the tightest possible Salesforce integration, now that the product is owned by Salesforce itself. The proactive monitoring and comparison tools justify evaluation for complex Salesforce environments. At $2.90 per user per month for the base tier, with delta comparison and sandbox seeding available at extra cost, budget for the add-on features you actually need.
Strengths
- Smart alerting catches data issues before they escalate
- Owned by Salesforce since 2024 for native integration
- Data compare identifies missing or altered records
- Hands-on onboarding tailored to your environment
Cautions
- Users report backup times vary and large restores run slowly
- Customers note delta compare and seeding cost extra
Skyvia Backup and Restore
Skyvia provides cloud-to-cloud backup across CRMs, accounting, marketing, and e-commerce applications in a single platform. We think the storage-based pricing model and broad SaaS coverage are the standout features. If you run multiple cloud applications beyond Salesforce and want one backup solution covering all of them, Skyvia delivers that consolidation.
Skyvia Backup and Restore Key Features
Skyvia backs up Salesforce alongside HubSpot, Asana, and other SaaS apps through the same interface. Automated daily backups run without ongoing configuration once set up. Snapshot comparison lets you see all changes between versions, and quick data search with filtering locates necessary records across snapshots. Data is stored encrypted in Azure geo-redundant storage with AES 256-bit encryption and separate keys for each user. A free tier with 1 GB of storage lets you evaluate before committing budget, with paid plans starting at $7 per month for 20 GB.
What Customers Say
Customers describe this as reliable set-and-forget protection, with long-term users reporting consistent operation over multiple years. Support responds quickly when issues occur, and the interface stays accessible for non-technical users. Some customer reviews note that initial setup can hit field configuration errors requiring support intervention. A few users have flagged billing system integration as needing improvement.
Our Take
We think Skyvia suits teams running diverse SaaS stacks who want one backup platform covering everything. The storage-based pricing, starting free and scaling with data volume rather than per user, makes it particularly cost-effective for organizations with many applications but modest data volumes. Skyvia earned Capterra’s “Best Ease of Use” and “Best Value” badges in 2026, which aligns with what we found.
Strengths
- Covers CRMs, marketing, accounting, and e-commerce apps
- Free tier with 1 GB storage for evaluation
- Storage-based pricing scales by data volume, not users
- Clean interface accessible for non-technical teams
Cautions
- Reviews mention setup can hit field configuration errors
- Users report billing system integration needs improvement
SpinOne Salesforce Backup (SpinBackup)
SpinOne, by Spin.AI, is an all-in-one SaaS security platform that includes SpinBackup as its dedicated backup and recovery component for Salesforce, Google Workspace, Microsoft 365, and Slack. We think the proactive support model and fast onboarding are the strongest selling points for SMBs who want straightforward Salesforce protection without enterprise complexity.
SpinOne Salesforce Backup (SpinBackup) Key Features
SpinBackup covers all Salesforce data and metadata with automated backups that require no manual configuration. Encryption protects data in transit and at rest. The dashboard consolidates backup status, search, and recovery into one interface. Granular recovery lets you restore specific elements rather than entire datasets, and comparison tools help identify what changed before running restores. The broader SpinOne platform adds ransomware detection and response, archiving, and eDiscovery alongside the backup functionality.
What Customers Say
Customers praise the fast onboarding and immediate data protection without extended deployment cycles. Support teams proactively reach out when issues occur, often before customers notice problems. The dashboard provides clear operational visibility. Some customer reviews note that backup management features lack depth for version control and storage optimization. A few users have flagged that large backup jobs during migrations can cause delays.
Our Take
We think SpinOne fits SMBs that want Salesforce protection alongside SaaS security capabilities in one platform. At $3 per user per month, the pricing works well for smaller teams, and the proactive support model adds value beyond the backup functionality itself. Enterprises with advanced version management needs may find the tooling limited, but for SMBs prioritizing ease of use, this delivers on the basics.
Strengths
- Automated backup covers all Salesforce data and metadata
- Proactive support reaches out before customers notice issues
- SpinOne platform adds ransomware detection and eDiscovery
- Competitive at $3 per user per month
Cautions
- Customers note backup management lacks version control depth
- Reviews flag large migration jobs can cause delays
SysCloud Salesforce Backup
SysCloud provides automated Salesforce backup with unlimited storage and no minimum billing requirements. We think the no-minimum commitment and automatic object inclusion are the features that make SysCloud a practical choice for SMBs that need scalable protection without complex licensing math.
SysCloud Salesforce Backup Key Features
SysCloud automatically includes new records and custom objects as your Salesforce grows, so backup coverage scales without reconfiguration. Daily automated backups run via API without manual intervention, and unlimited storage removes capacity planning headaches. Point-in-time restoration lets you recover from specific snapshots, and metadata restore handles schema changes alongside data recovery. The platform also backs up Google Workspace, Microsoft 365, Slack, QuickBooks Online, HubSpot, and Box from a single console. SSAE18/SOC 2 certification and GDPR compliance cover the regulatory baseline.
What Customers Say
Customers praise the straightforward setup and intuitive operation that requires minimal training. One organization successfully retrieved files from 2021 for a legal case without complications, which speaks to the long-term reliability. Support responds quickly to operational questions. Some customer reviews note that dashboard navigation takes getting used to, with certain retrieval workflows feeling less intuitive than expected.
Our Take
We think SysCloud fits SMBs that want Salesforce backup without minimum user commitments or complex licensing. At $3 per user per month with unlimited storage, the pricing is straightforward and the automatic object inclusion means you don’t outgrow the coverage as your Salesforce org scales. If you need advanced compliance tooling or enterprise-scale features, this is lighter than what you need.
Strengths
- No minimum billing for smaller or fluctuating teams
- New records and custom objects included automatically
- Unlimited storage with no overage costs
- Multi-SaaS coverage across Google, Microsoft 365, Slack, and more
Cautions
- Users report dashboard navigation has a learning curve
- Reviews mention the admin interface needs polish
Other Backup And Recovery Services
Automated backup and granular recovery for Salesforce data and metadata.
What To Look For: Salesforce Backup Checklist
When evaluating Salesforce backup solutions, we’ve identified five essential criteria. Here’s the checklist of questions you should be asking:
Recovery Granularity: Can you restore individual records or entire objects? How long does recovery typically take? Can you restore non-destructively without overwriting current data? Can admins restore from specific points in time?
Compliance And Encryption: Does the platform cover your required compliance frameworks (HIPAA, SOC 2, GDPR, ISO 27001)? How is data encrypted in transit and at rest? Are there audit trails and detailed logging for recovery operations?
Backup Frequency And Retention: How often are automated backups taken? How long are backups retained? Can you customize retention policies? Does the vendor charge overage fees if you exceed backup windows?
Pricing Transparency And Scale: Is pricing per user, per org, or per size? Are there minimum user commitments? Do costs increase as you backup more data or more Salesforce orgs? What’s the total cost of ownership as your backup footprint grows?
Multi-Platform Support: Does the vendor only handle Salesforce, or do they backup Google Workspace, Microsoft 365, and other SaaS apps? If you need multi-platform backup, can one vendor cover everything or do you need multiple tools?
Assess your compliance requirements first, then evaluate recovery capabilities and pricing. SMBs on a budget should focus on transparent per-user pricing and no minimum commitments. Larger teams managing compliance requirements should prioritize air-gapped storage and detailed audit trails. Evaluate during trial periods before committing, especially for platforms with limited customer reviews.
How We Compared The Best Salesforce Backup And Recovery Solutions
Expert Insights is an independent editorial team that researches, tests, and reviews cybersecurity and IT solutions. No vendor can pay to influence our review of their products. Our Editor’s Scores are based solely on product quality. Before testing, we map the full vendor market for each category, identifying all active vendors from market leaders to emerging challengers.
We evaluated 10 Salesforce backup platforms across automation reliability, recovery speed and granularity, compliance coverage, pricing transparency, and real world deployment complexity. We assessed backup frequency and retention options, encryption methods, alongside audit trail capabilities and ease of recovery operations. Each platform was evaluated in scenarios representing typical Salesforce backup and recovery needs.
Beyond hands on testing, we conducted in depth market research and reviewed customer feedback across the backup market to validate vendor claims against operational reality. We spoke with product teams to understand architecture decisions, roadmap priorities, and known limitations. Our editorial and commercial teams operate independently. No vendor can pay to influence our review of their products.
This guide is updated quarterly. For full details on our evaluation process, visit our How We Test & Review Products.
The Bottom Line
Your ideal Salesforce backup solution depends on team size, budget, compliance requirements, and whether you need backup for multiple SaaS platforms.
If you run a compliance-focused environment, wanting unlimited retention and hands off operation, Spanning delivers SOC 2, HIPAA, and GDPR coverage built in. If cyber resilience matters, Druva inSync adds air-gapped storage for ransomware defense.
For SMBs on a budget, SysCloud and Keepit offer reliable protection with transparent per user pricing and no minimum commitments. SpinBackup and OwnBackup are strong alternatives with proactive monitoring.
If you need to backup multiple SaaS applications beyond just Salesforce, Skyvia and CloudAlly consolidate protection in one platform. For enterprises needing flexibility in deployment architecture, Veeam Data Cloud provides on premises, AWS, and Azure options with hierarchy aware recovery.
Read the individual reviews above to dive into deployment specifics, pricing details, and recovery capabilities that matter for your specific environment.
FAQs
Everything You Need To Know About Salesforce Backup And Recovery (FAQs)
Organizations often rely heavily on Salesforce to manage customer data and sales pipelines. However, despite offering many security features, Salesforce has no obligation to ensure this data is protected, and so, ensuring your data is properly backed up is, ultimately, the responsibility of your organization.
As more businesses move to rely on cloud SaaS applications, such as Salesforce, the risk of data loss is becoming more common. Market analysts Garter have predicted that 70% of businesses will likely suffer unrecoverable data loss in a SaaS application at some point.
Data loss can commonly occur if:
- Admins are making changes to large amounts of records in one-go, increasing the risk of accidental issues
- Rogue automations cause data to be loss of corrupted
- Account compromise attacks cause data to be lost or unreadable
- Service provider outage or downtime occurs
An important consideration to make is compliance. The cloud is an extension of your own organization’s operating environment, and data you store in cloud applications like Salesforce is data you are responsible for. Backup and recovery solutions for Salesforce will help to ensure this data is protected according to industry and general privacy regulations.
Salesforce does offer its own native backup solution: Salesforce Backup and Restore. This is a paid add-on to the Salesforce service which can restore data in the event of data loss and ensures compliance.
However, many third-party solution providers argue that having data in a secure, third-party provider allows organizations to have more control over their data. This also ensures that data can be accessed in the event of a service provider outage.
Some providers also offer backup for multiple SaaS applications in one solution, offering a potential for longer term cost-savings over using tool specific backup solutions.
Third party solutions can be more comprehensive and fully featured than Salesforce’ – some will offer protection for both data and metadata (data around configuration, custom fields etc.,).
Salesforce backup solutions are typically deployed via API, and take automated, daily backups of Salesforce data and metadata. This is a straightforward, but essential, process as it ensures Salesforce data is kept secure from accidental deletion or user error.
Solutions may vary on where the data is stored with some offering on-premises storage, while others use cloud storage solutions like AWS. This ensures there is an ‘air-gap’ between the original Salesforce data, and the backup, to ensure data is secure.
There are three types of backup that can be performed: full, differential, and incremental.
As you might expect, a full backup will make a copy of every single piece of data on your network. This complete copy is carried out, regardless of any previous backup or contextual circumstances.
- Comprehensive copy of data
- High amount of storage required
- Most time intensive form of backup
Differential backups combine full backups, with more regular ‘top up’ backups. After an initial, full backup, a differential backup will record any changes made since the initial full backup. When carrying out a second differential backup, again, everything changed since the full backup will be recorded.
- A full system can be restored from just two backups
- Low to medium storage is required, although this amount increases until another full back up is performed
- Backups can be captured quickly
Incremental backups are similar to differential backups, except that they record the changes made since the previous incremental backup. This means that in order for a complete data restore, you may need multiple backups, although these backups themselves tend to be small in size.
- A full restore requires multiple backups to be collated – this results in a slower restoration speed
- Backups are quick to perform and require relatively little storage space
- You have no duplicated files with this type, making it as efficient as possible
Written By
Joel is the Director of Content and a co-founder at Expert Insights; a rapidly growing media company focussed on covering cybersecurity solutions.
He’s an experienced journalist and editor with 8 years’ experience covering the cybersecurity space. He’s reviewed hundreds of cybersecurity solutions, interviewed hundreds of industry experts and produced dozens of industry reports read by thousands of CISOs and security professionals in topics like IAM, MFA, zero trust, email security, DevSecOps and more.
He also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted. Joel is driven to share his team’s expertise with cybersecurity leaders to help them create more secure business foundations.
Technical Review
Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davies, formerly J2Global (NASQAQ: ZD) in 2013.
Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.
Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.