The Top 7 Data Subject Access Request (DSAR) Software

DataGrail is a privacy platform designed to help brands to comply with privacy regulations such as GDPR, CCPA, CPRA, and CDPA, while building customer trust. Their solutions support over 2,000 direct integrations with leading cloud and infrastructure providers, ensuring streamlined communications and data sharing within an organization.

DataGrail’s Request Manager is an effective solution that can reduce human error and business risk in complying with regulations and managing Data Subject Access Requests (DSARs). DataGrail’s centralized DSAR form simplifies request management, while the wide range of integrations that DataGrail offers ensures streamlined system discovery and privacy program automation. This helps businesses comply with the growing number of global privacy regulations, such as GDPR and CCPA, without excessive manual processes. Utilizing DataGrail’s tools, companies can manage privacy risk, protect sensitive data, and maintain a positive reputation in the market by prioritizing data privacy and compliance.

DataGrail’s platform is effective at detecting shadow IT holding personal data, making it simpler for businesses to create a data foundation for their privacy programs. Their no-code onboarding process allows businesses to access DataGrail’s features quickly and efficiently via their API.

Ketch is a data subject access request (DSAR) automation platform designed for businesses handling varying volumes of DSARs. It offers a modern, scalable approach to DSAR privacy, collapsing the cost of compliance while enhancing the customer experience.

With a coordinated set of applications, APIs, and infrastructure, Ketch allows businesses to manage DSARs from intake to execution while offering responsive regional experiences and granular control over data access and deletion. Reporting and queue intelligence provides end-to-end visibility, tracking, and routing of DSARs to the appropriate data owners. Additionally, the Ketch Application Marketplace enforces privacy choices across your downstream systems, saving money and time in custom integration work. Ketch supports Apple’s in-app account deletion requirements and offers granular control over data deletion, subject to your retention policies and regulatory requirements.

As your business and DSAR volume grow, Ketch can expand with additional automation layers, from intake only to automated execution across all systems. The platform ensures compliance and seamless DSAR privacy experiences while adapting to the evolving needs of businesses.

MineOS is a comprehensive solution designed to streamline and automate the entire Data Subject Request (DSR) process for businesses. By integrating requests into one platform, MineOS ensures on-time handling and prevents requests from falling through the cracks.

This solution provides full visibility and reporting, helping companies to comply with regulations such as GDPR and CCPA. To reduce back and forth emails, MineOS features an automated platform that verifies user requests and validates them quickly through the ‘Evidence by Mine’ tool. This tool allows companies to access context on data subjects, including past email interactions, enabling a more efficient and user-friendly two-click experience. Furthermore, setting up MineOS requires no coding or technical team, allowing for easy implementation and rapid request fulfillment.

Overall, MineOS enables organizations to smoothly manage DSR and DSAR requests, consolidating them in one location and providing full reporting for compliance purposes. The platform aims to bridge the gap between consumers and companies by offering an enhanced privacy experience that benefits both parties.

OneTrust is a DSAR fulfillment platform that automates the entire process from intake and ID verification to data discovery, redaction, and secure response. It operationalizes all personal rights requests, whether from a consumer or an employee, in a single platform for access or deletion requests.

OneTrust automatically discovers and actions a requestor’s data across relevant systems, eliminating manual tasks while supporting both structured and unstructured data. Additionally, the platform automates data redaction to ensure the secure handling of sensitive and confidential information. It also enables secure communication with consumers and data subjects through a messaging portal and offers custom reporting for better visibility of all data requests. Ultimately, OneTrust is designed to handle the diverse requirements of regulations like GDPR, LGPD, and CPRA.

The platform streamlines the intake process with dynamic forms and AI-backed regulatory intelligence to promote data collection and processing accountability. It simplifies identity verification by using approaches such as email/SMS verification, SSO/OIDC, and integration with third-party identity verification tools, accommodating various industries, regions, or levels of sensitivity.

Securiti is a data protection platform designed for businesses to securely manage Data Subject Requests (DSRs) and maintain compliance with data privacy regulations. The platform allows organizations to customize request forms, verify identities, and utilize machine learning-based automation to fulfill DSRs in a timely and efficient manner.

The software features Securiti’s People Data Graph technology, which automatically identifies personal information across numerous structured and unstructured data systems, which enables real-time data mapping and secure collaboration between stakeholders, without exposing sensitive information.

In addition, Securiti’s DSR workbench offers a comprehensive view of all DSR activities, guidelines, reporting, and audit logs in a user-friendly dashboard. Securiti ensures secure communication with data subjects through a customizable portal, allowing businesses to collect requests, perform identity verification, and share encrypted responses with data subjects, while maintaining a centralized repository of records for potential audits and regulatory reviews.

By leveraging artificial intelligence and automation, Securiti provides businesses with an efficient, secure, and reliable platform for managing and fulfilling data subject requests.

Transcend specializes in automating DSAR processes for businesses. Their primary goal is to help teams’ free up resources, maintain compliance with current and future regulations, and foster stronger customer relationships through transparent and respectful data handling practices.

Their platform automates the entire DSAR process from authentication to request fulfillment by directly connecting with vendors, saving valuable time compared to manual workflows. In addition, Transcend allows the easy addition of new vendors to the DSAR process, without requiring any coding. For any flagged requests, manual processing is still available. Notably, Transcend distinguishes itself from competitors by offering automation at a lower cost rather than providing expensive manual workflow solutions.

Transcend’s privacy-first security model includes end-to-end encryption, ensuring that they process DSARs without ever accessing users’ data. This benefit of automation reduces vendor risk without sacrificing security. By adopting Transcend’s platform, companies can streamline their DSAR processes, allowing their teams to focus on providing expertise and value in other areas.

TrustArc is a company specializing in Individual Rights Manager Software and Automatic DSAR Solutions, with the aim to automate data subject request fulfillment. This automation can improve response times, reduce costs, and build consumer trust. TrustArc software assists organizations in adhering to privacy regulations like GDPR, CCPA, and LGPD, providing the ability to configure automated workflows and benefit from their unique privacy intelligence solution.

Key features of TrustArc’s software include the ability to create an on-brand privacy experience, streamline the verification process, quickly identify where data resides, and confidently maintain global compliance. Their customizable solution offers collaboration between teams and external vendors, a bespoke setup to meet business and regulatory requirements, automated workflows for simplifying request fulfillments, and dynamic request routing. The software also comes with multi-language support and detailed reporting and dashboard capabilities. TrustArc’s solution is tailored to streamline request processing while ensuring adherence to privacy regulations worldwide.

The customizable intake forms, email, and landing page templates support over 65 languages. TrustArc’s reporting and dashboard features enable organizations to generate compliance-ready reports and access useful metrics to understand trends and improve workflow efficiency.