Enterprise Voice over Internet Protocol (VoIP) phone systems convert voice calls into digital signals that travel over the internet, allowing businesses to make phone calls from a computer, VoIP phone, or other data-driven devices. The benefits of implementing enterprise VoIP phone systems are numerous: they offer cost savings, efficiency increases, flexibility, and scalability, as well as a wealth of sophisticated analysis and productivity features, helping your streamline your customer interactions.
The enterprise VoIP market is highly competitive, with multiple providers offering comprehensive solutions. This is often characterized by a bundle of services like voice calls, video conferencing, text messaging, fax and various customizable features delivered through a single platform.
Enterprise VoIP phone systems usually integrate with other software and applications used within the business, allowing a smoother flow of communication. Key features of these systems often include call forwarding, voicemail, auto-attendants, video conferencing, and analytics. Security is a critical aspect, with service providers often incorporating features like encryption and fraud detection to ensure your business communications are secure.
In this guide, we will explore seven of the top enterprise VoIP phone systems available. These will be evaluated based on factors such as ease of use, features, integration capabilities, support service, security, and value for money.