Digital Employee Experience (DEX) management platforms help organizations monitor, measure, and optimize the overall digital experience for their employees. This includes a range of capabilities to analyze employee experiences, including collecting data from networks, apps, and devices, and gathering end user feedback. DEX solutions are deployed as software on each endpoint, enabling it to monitor device performance.
DEX management software is primarily used to improve productivity and employee satisfaction. They can quickly identify areas of frustration for end users or technical deficiencies with endpoint devices. They can also be used to provide ongoing training for employees to improve digital experiences and enforce safe use policies. Key features of these solutions typically include device analytics, real-time monitoring and employee training and surveys.
Post-COVID, many employees continue to work either remotely or in a hybrid working environment, where digital technologies such as remote access and single sign-on become integral to day-to-day working. Digital employee experience software can be an important way of ensuring employees are efficiently and securely making use of the right technologies.
In this article we have curated a list of top DEX management software solutions, based on their features, ease of use, scalability, third-party integrations, and feedback from customers and industry experts. In this guide, we’ll compare these platforms helping you to narrow down and select the best solution for your organization.