Everything You Need To Know About Cloud Enterprise Resource Planning Solutions (FAQs)
What Are Cloud ERP Solutions?
To understand what cloud ERP solutions are, we first need to understand what enterprise resource planning (ERP) tools are. ERP tools help organizations to manage and integrate their business processes and resources—including their equipment, employees, capital, and materials—across multiple business functions and departments, such as accounting, HR, and sales. They provide a single, unified view of company information, which multiple teams can access and collaborate on in real time, ensuring that everyone is working with the same data and is on the same page. This, in turn, improves data integrity, eliminates data duplication, and reduces errors.
Cloud ERP solutions are ERP platforms that businesses can access over the internet, rather than having to install them on-premises. There are two main types of cloud ERP deployment: private cloud ERP tools, and public cloud (SaaS) ERP tools.
- Private cloud ERP solutions require your IT team to deploy, maintain, and secure the necessary hardware and software components for the system in your own on-premises environment or in a third-party private cloud. While this gives you more control over the infrastructure, it often means high upfront costs, and employees can usually only access the service from specific third-party apps or devices.
- Cloud ERP tools that are delivered as-a-Service don’t require you to install any hardware; they’re hosted on remote cloud servers and delivered over the internet. This means that users can access them from anywhere with an internet connection and a device that can connect to a browser. With a SaaS deployment, the cloud ERP provider is responsible for the system’s updates and security.
Some cloud ERP providers even enable you to deploy the solution as a hybrid of the private cloud and SaaS models. In this article, when we refer to “cloud ERP solutions”, we’re usually talking about SaaS tools.
How Do Cloud ERP Solutions Work?
Cloud ERP solutions offer very varied features sets that work in different ways, depending on the industry and size of organization they’re designed for. However, there are some functions that are common to all cloud ERP solutions. Firstly, they all have a centralized database in which they store data about business resources and transactions. This database is accessible to all teams and departments, enabling them to collaborate on one single, normalized version and minimizing error. This core database is then connected with workflow-driven business processes across different departments (e.g., HR, finance, marketing), helping to integrate those processes with relevant people and technologies across the business.
Additionally, all cloud ERP systems come with an accounting and finance function, which includes features to help businesses manage financial processes, analytics and reporting, and forecasting.
This is where cloud ERP tools may start to differ, offering a selection of further functions that may include (but aren’t limited to) human capital management (HCM), customer relationship management (CRM), procurement and order management, inventory management, supply chain management, asset management, product lifecycle management, project management, distribution and transport management, and demand management and forecasting.
What Are The Benefits Of Cloud ERP?
There are numerous benefits to implementing a cloud ERP tool:
- Improve your security. Cloud ERP providers employ dedicated security teams and technologies to proactively protect sensitive business data stored in their platforms. Data is stored in secure and redundant data centers, and protected with encryption, backups, and access controls, all of which help prevent unauthorized access and data loss. Additionally, the provider will ensure that their system is regularly patched and updated, helping to prevent malware exploits. Finally, some cloud ERP platforms include AI- and ML-powered fraud detection capabilities that flag any suspicious transactions and unusual activities to you for further investigation.
- Enable remote access. Unlike their on-premises counterparts, cloud ERP systems can be accessed from anywhere with an internet connection. This means that remote employees can easily access the system, and it also enables collaboration between geographically distributed teams.
- Make data-driven decisions. Most cloud ERP solutions offer AI- and ML-powered data analytics, which enables them to identify trends, patterns, and anomalies within your data that can help you make better strategic and operational decisions. Additionally, these algorithms can use historical data to predict future behaviors and events, helping you to create accurate demand forecasts and sales projections. This, in turn, makes it easier for you to plan resource use, inventory, and staffing.
- Embrace scalability and flexibility. Because they’re cloud-based and delivered via a monthly subscription, you can easily scale the computing power, storage, and number of users in your cloud ERP system without having to install any further hardware—you just ask the provider to sort it out for you. This makes it easy for you to increase the solution’s capacity as your business grows or cater to seasonal changes in demand. You can also add on further modules as needed.
- Lower costs. Cloud ERP solutions don’t require you to invest upfront in any hardware, infrastructure, software licences, security, IT staff, or backups. You also don’t have to pay the cost of maintaining these components; you simply pay a monthly or annual subscription fee based on your usage of the system. This enables you to predict your spending more easily and reduces overall cost of ownership.
- Improve the user experience. Some cloud ERP systems offer integrated natural language processing tools and chatbots that make it easier for users to interact with the platform.
What Features Should You Look For In A Cloud ERP Solution?
The right cloud ERP system can streamline operations, improve efficiency, and provide valuable insights, so it’s important that you find the right solution for your business. To help you do that, we’ve put together a list of the key features to look for when evaluating cloud ERP solutions:
- Operational modules/functions: All cloud ERP systems include a range of modules or functions to support certain business processes such as finance, supply chain management, HR, inventory management, and CRM. Check that your chosen solution offers the modules that you need—for example, if you’re a manufacturing company, you may need functions to help you manage product distribution.
- Data storage: Look for a solution with a strong database management system that will help you store and manage your data. This system should be able to handle large volumes of data, offer real-time access to that data, and integrate with all the business process modules you’ve added on.
- Customization: As well as being able to add on different functions/modules, you should be able to customize workflows, fields, and reports to get the most out of your cloud ERP solution.
- Reporting and analytics: Look for features such as dashboards, KPI monitoring, and predictive analytics, all of which will provide you with actionable insights and help you make data-driven decisions.
- Automation and workflow management: Your solution should offer workflow management and automation tools that help improve efficiency, streamline processes, and reduce the need for manual intervention.
- Collaboration tools: The best cloud ERP solutions facilitate collaboration between different teams. Look for features such as document sharing, messaging, and project management, as well as integrations with any other communication tools you’re using.
- Scalability: You should be able to easily add or remove users and functionalities as your business grows or demand fluctuates.
- Accessibility: Check that your chosen solution is compatible with all the devices that your users will use to access it. It should also be mobile-compatible for users that may need to access data on-the-go—this will mean it has a mobile-responsive design or a dedicated mobile app.
- Integrations: Your cloud EPR should offer seamless integrations with the business applications you’re already using (e.g., CRM, HR, e-commerce). These will likely be API-based.
- Security and compliance: The best cloud ERP tools offer a variety of in-built security features, including encryption, access controls, regular security updates, and data backup and recovery. If you work in a highly regulated industry, check that your chosen tool complies with industry regulations and standards relevant to your business.
- User-friendly interface: Look for a platform with a user-friendly interface that’s easy to navigate. This will make it easier for your users to adopt, minimizing training time.