Backup And Recovery

The Top 5 Atlassian Jira Backup Solutions

Explore the top Atlassian Jira backup solutions with features like automated backups, data recovery, and secure storage.

Last updated on Jun 24, 2024

Written by Alex Zawalnyski

Technical review by Craig MacAlpine

The Top 5 Atlassian Jira Backup Solutions include:

1. GitProtect
2. HYCU
3. Rewind
4. Rubrik
5. Skyvia Jira Backup and Restore

Atlassian Jira backup solutions are specifically designed to create, manage, and restore Jira backups, ensuring data integrity and optimal performance. Jira is an issue and project tracking platform that allows organizations to plan and execute complex tasks across disparate and diverse teams. Jira stores and organizes information that is central to efficient completion of tasks and remediation of issues. This means that an issue affecting your Jira platform may affect numerous teams across your organization. If this data is lost, vast swathes of your organization may be unable continue business operations as usual.

When choosing a Jira backup solution, it’s important to consider features such as compatibility, ease of use, security, data formatting, and comprehensive restore capabilities. You will want the platform to offer some configurability, ensuring that you can save and restore data within a timeframe that suits you.

As with any critical software solution, it is essential to have a reliable backup system in place to safeguard valuable data and ensure seamless recovery in the event of data loss or system failures. A reliable Jira backup solution can save organizations time and effort by automating the backup process, securing valuable intellectual property, and facilitating seamless data recovery.

In this article we’ll explore the top Atlassian Jira Backup Solutions, assessing their key features, use-cases, and user-friendliness. This should make the task of choosing a solution much easier, enabling you to find the right tool for your unique use-case. We have also included a helpful FAQ section to answer some key questions that can help you decide on a backup solution.

GitProtect

GitProtect is a Jira backup and disaster recovery tool that is designed to automate Jira Cloud account backup and restoration, ensuring a smooth project management experience. The platform’s key features include automated Jira backups, compatibility with any storage solution, instant Jira restoration, and additional disaster recovery features.

Setting up automated backups for your Jira Cloud data is quick and easy; you are only required to authenticate and link your account. This process requires minimal time and effort from your developers, eliminating the need for maintaining backup scripts. GitProtect supports various storage options, including AWS S3 compatible clouds, on-premise storage, or its free cloud storage. Users can also choose the data center location for their storage.

GitProtect provides instant restoration and disaster recovery options. Users can restore their Jira instance data from any point in time, without requiring additional applications. Backups can be restored to the same (or another Jira Cloud account), or directly to a local machine.

To address compliance needs, GitProtect is SOC2 and GDPR compliant with strong AES agent-side encryption in place. These features ensure that only the user can decrypt their Jira backups. The software also offers advanced audit logs, notifications, and a web-based console for easy management of Jira backups and restoration. With GitProtect’s enterprise-class features and a background in backup solutions, users can rely on the software for an efficient Jira backup and disaster recovery solution.

HYCU

HYCU offer an automated backup and restore platform for Jira to protect your data and provide quick recovery, thereby preventing data loss from deletions, corruptions, or ransomware attacks. The solution offers easy-to-use, one-click backups and restoration, aiming to ensure business continuity and simplified data management, while reducing risks associated with data loss.

The platform’s key features include instant, one-click restoration of Jira data, allowing you to recover projects, issues, attachments, and subtasks. This feature ensures you can continue work processes and mitigate the effect of bugs, ransomware attacks, and system outages. The solution also offers automated backups with 24/7 protection and customizable backup policies, frequencies, and retention periods. This ensures that your Jira data is always protected according to standards and policies that meet your organization’s needs.

The solution also enables organizations to meet compliance and data retention requirements with offsite data storage, comprehensive reporting for audits, and advanced security features such as MFA, SSO, and Role-Based Access Control. In terms of flexibility and cost-effectiveness, the solution promotes a “bring your own storage” strategy and offers a pay-as-you-go pricing model. This gives businesses the ability to choose a storage option that meets their requirements.

Overall, Automated Backup and Restore for Jira is designed to save time and resources while decreasing complexity with a single, user-friendly interface for managing data security across various workloads and platforms. By minimizing risks and boosting flexibility, this solution aims to help organizations maintain business continuity and protect their valuable Jira data with ease.

Rewind

Rewind offers an automated backup and flexible data recovery solution for Jira Cloud that is trusted by over 100,000 users and backed by Atlassian. Without requiring complex configuration or scripting, Rewind provides daily and on-demand backups of Jira Cloud data. It also offers end-to-end 256-bit encryption and Soc 2 Type 2 compliance for secure, compliant storage.

The platform enables partial and full point-in-time data recovery to help users effortlessly manage, locate, and restore cloud data when needed. Rewind covers a wide range of data, including projects, issues, epics, workflows, assets, schemas, and screens. Rewind saves engineering time by offering automatic daily backups and an easy-to-use setup process. In addition to providing fast, granular data restores with no coding required, the platform also helps businesses meet compliance requirements more efficiently through automated backups, granular data recovery, comprehensive audit logs, and SOC 2 reporting.

Featuring a 365-day retention period for backup snapshots and no size limits, Rewind ensures data availability even in the event of an outage or service disruption at Atlassian. With a user-friendly interface, organization owners and admins can easily manage and restore backups as needed. Rewind also offer access to support seven days a week via email, chat, or through the knowledge base.

Rubrik

Rubrik is a data protection solution that specializes in securing and automating backups for mission critical Atlassian data. It provides organizations with the ability to recover lost or modified data rapidly and with effectively, ensuring business continuity and minimal disruption.

Rubrik’s key features include secure, access-controlled, and air-gapped backups, going beyond Atlassian’s retention policies for enterprise-scale protection. With unified visibility and control, Rubrik manages data risk and enables users to restore data precisely, at both granular and bulk levels. This flexibility in recovery options aids in maintaining productivity for IT, Engineering, and DevOps teams relying on Atlassian’s Jira Cloud for work management.

Additionally, Rubrik assists organizations in migrating to Atlassian Cloud by ensuring data is secure and recoverable. The solution takes a comprehensive approach to data protection; this is achieved by offering compliance reporting and role-based access control to maintain least privilege principles and prevent unauthorized access. Rubrik is SOC 2 Type II certified with 99.9% service availability, utilizing Microsoft Azure for secure data storage. Overall, Rubrik is a comprehensive data protection solution for organizations utilizing Atlassian products, offering secure backups, automated protection, and efficient data recovery.

Skyvia Jira Backup and Restore

Skyvia offers a comprehensive solution for backing up and restoring Atlassian Jira data, catering to both Jira Cloud and Server. This user-friendly tool enables quick and efficient setup of Jira backups through a convenient GUI. It also offers daily automatic and anytime manual backup options, allowing you to use the solution as you see fit. Skyvia’s backup solution is entirely cloud-based, and therefore requires no installation or infrastructure maintenance.

The platform uses enterprise-grade security measures to protect user data. Backups are stored securely in Microsoft’s Azure GRS storage and encrypted at rest with AES 256-bit encryption. Skyvia’s platform complies with GDPR, HIPAA, and PCI DSS regulations for data protection and privacy.

Skyvia’s Backup solution facilitates easy Jira data restoration via a web browser interface. Users can perform bulk restore operations, granular restores for specific records or fields, maintain relations between restored records, and undo changes by comparing snapshots. Data can also be restored to alternate Jira accounts if required. Skyvia’s integrated platform offers additional data manipulation capabilities, including advanced export options, custom queries, and loading backed-up data to various sources.

The Top 5 Atlassian Jira Backup Solutions

Everything You Need To Know About Atlassian Jira Backup Solutions (FAQs)

What Is Atlassian Jira?

Jira is an Atlassian product that tracks issues and facilitates project management across a range of projects. It allows open-ended and collaborate issue tracking, ensuring that all members of a team are on the same page and can focus on the same issues.

Ultimately, the platform acts as a single source of truth, allowing employees from across an organization to be focused on the same part of the same project. Ensuring that key information can be identified and accessed by a range of team members enhanced productivity whilst improving outcomes.

Jira’s key benefits include:

Aligning teams at scale
Accelerating enterprise agility
Streamlining business operations
Improve business outcomes

What Are Atlassian Jira Backup Solutions?

Atlassian Jira Backup solutions allow you to recover and restore the data stored within your Jira solution. This data is so important as it details information regarding configuration issues, projects, bugs, comments, and timelines. The data stored by Jira allows you to make positive and beneficial changes to your solutions and work processes. In contrast, losing this information may allow problems to persist, thereby affecting other processes and workflows, hampering overall productivity and outcomes.

Jira is sometimes referred to as a single source of truth within an organization. This gives it a central role within your organization. Anything that affects your Jira account will affect a wide number of users across departments. For this reason alone, it is worth investing in an effective backup solution.

How Do Atlassian Jira Backup Solutions Work?

Backup solutions work by taking snapshots of all (or specific parts) of your data, then storing this in a secure area. This stored data should be saved offsite in a secure location. If your data is lost (whether through accidental deletion or as the result of a cyber-attack), this stored backup can be used. The saved data can be loaded to the original, or a new, location, allowing you to continue operating as if the loss didn’t occur.

For all types of backup products, there is a standard lifecycle workflow.

Data Creation – When users and systems are producing new data and information.
Data Collection – Depending on the type of data, the practicalities of data collection will be different. Simply put, this stage covers identifying and ingesting new data.
Data Storage – Once data has been identified, it needs to be stored in a secure and safe manner. Whilst in storage, your data should be managed appropriately. This means that its integrity can be assured, whilst making it easy to search and find specific data.
Data Access – Some data in storage will actively allow access to users and services. While this is fine for some of your backup solutions, you should make multiple copies of your data, some of which are saved and secured and not used in ongoing processes.
Data Archiving – Once data is no longer directly relevant (you have more recent copies, for instance), your data should be archived. This involves saving it in a cloud or physical area. This data should be secured and still accessible for compliance and auditing purposes.
Data Recovery – If your network is attacked and you suffer a data loss event, you can restore complete systems, or specific data from one of your backups. When you have made more frequent backups, you are able to restore a more recent version, meaning that you have fewer tasks to repeat.

What Features Should You Look For In An Atlassian Jira Backup Solutions?

When searching for a Jira backup solution, there are a range of features and capabilities on display. It can be difficult to work out which features you need from a solution. In this section, we’ll identify the key features that an effective Jira backup should have.

Granular Restoration – Data backup solution will store a large amount of data. That doesn’t, however, mean that you’ll need to restore all of this data. It could be that only a small portion of your data (like a specific user or device) is lost. Granular restore capabilities allow you to select the specific data that needs to be restored. This saves time and resource, allowing your process to be much more streamlined and efficient.
Regular Backups – Depending on how your organization operates, the ideal regularity of backups may differ. For fast moving environments, you may need to backup data daily, or even multiple times each day. In other workplaces, this may be unnecessary. Weekly backups may be more appropriate. Your solution should allow you control over this frequency, meaning you can tailor the solution for your environment.
Automation – Rather than having to manually trigger backups, your solution should allow you to automate this process. Automation ensures that processes occur regularly and consistently, whilst meeting pre-set standards. This reduces the burden on your IT team, allowing them to focus on more important remediation efforts.

This is not an exhaustive list of features – there are many additional features that your organization may need. The features presented in this list can act as a starting point to help you make an informed decision.

Alex Zawalnyski

Journalist & Content Editor

Alex is an experienced journalist and content editor. He researches, writes, factchecks and edits articles relating to B2B cyber security and technology solutions, working alongside software experts. Alex was awarded a First Class MA (Hons) in English and Scottish Literature by the University of Edinburgh.

Craig MacAlpine

CEO and Founder

Craig MacAlpine is CEO and founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA cloud, an email security provider acquired by Ziff Davies, formerly J2Global (NASQAQ: ZD) in 2013, which has now been rebranded as VIPRE Email Security. Craig has extensive experience in the email security industry, with 20+ years of experience helping organizations to stay secure with innovative information security and cyber security solutions.