The Top 11 Wireless Expense Management (WEM) Software

LINQ Qonnect is a managed mobility services provider offering a comprehensive platform for enterprise mobile management. The platform covers device management, device administration, billing, and reporting in one admin console. LINQ provides in-house expert and 24/7 US-based tech support to ensure the solution works for you. This includes a comprehensive ticket management and live chat component so users are supported at all times.

In our independent testing, we found the LINQ admin console to be modern and easy-to-use. It pulls together all account information, data usage, billing, invoicing, and reporting into one place, helping teams to save time and money on management overheads. Teams can easily manage mobile expenses and streamline billing and invoicing processes with customizable reports, an executive dashboard with real-time monitoring, and month-over-month analytics.

The platform also includes comprehensive inventory and device management. It tracks all devices, including phones, tablets, and MiFis with a comprehensive inventory displaying which devices are in stock. It supports integrations with leading MDM providers including Microsoft Intune, Ivanti, and Kandji, facilitating deployment and migration.

We recommend LINQ for teams looking to consolidate all of their mobile management needs into a single dashboard as well as for reducing complexity and management overheads. The service is well suited for organizations of all sizes. LINQ can support anywhere between a couple of hundred devices, up to thousands with a scalable, simplified billing system.

Brightfin is an IT Expense Management and IT Finance Management (ITFM) solution provider, available as a native ServiceNow application or as a standalone SaaS platform. This subscription-based software assists companies in managing IT assets and expenses related to mobile, telecom (fixed/voice & data), and cloud services, improving efficiency through automated workflows and services such as UEM, lifecycle management, bill pay, procurement, and delivery.

With Brightfin, users can be confident that their expense data is accurate and up-to-date, whilst reducing costs across mobile, telecom, and cloud. The platform also helps to improve team efficiencies, forecast spend, and easily access support from a team of experts. The platform’s dashboards offer transparency of mobile investments, invoices, and contracts, as well as facilitate cost allocation. Brightfin aims to save money and drive ROI by identifying unused services, devices, and plans, managing disputes to recover funds, and providing transparency and control over carriers and managed service providers.

Brightfin also leverages API-enabled eBonding for wireless order fulfilment, ensuring fast and accurate order processing with streamlined notifications for users within ServiceNow. The secure, self-service portals simplify the user experience for tasks such as new orders, upgrades, and plan changes, all while adhering to configurable company policies.

Calero offers a comprehensive solution for managing Telecom, Mobility, and SaaS needs, acting as an extension of your team to provide an all-in-one platform for visualizing, simplifying, and optimizing your technology suite. Among its key features are managed mobility services that oversee the complete enterprise mobility suite, from cost optimization to device life cycle management, allowing your team to remain productive while ensuring security and policy compliance.

Calero’s platform also provides visibility into your enterprise mobility expenses and allows the organization to gain insights on cross-category trends and custom reporting dashboards. This enables efficient management and validation of contracts, inventory, invoices, processing, and payments to reduce costs and optimize resources. With this platform, companies can efficiently plan budgets and align their mobile estate with their organization’s financial goals, streamlining corporate-owned mobile device retrieval and offering transparent environmental impact reports. Additionally, Calero automates the mobile procurement process with eBonding, eliminating errors and fees associated with manual processing. Live support and real-time assistance, including request fulfilment, incident resolution, and IT service implementation, are available through their Service Desk feature.

Calero also supports Unified Endpoint Management (UEM) to provide policy compliance management and endpoint security, protecting against threats and data breaches. With its mobility expense management feature, Calero enables organizations to build actionable insights for greater mobile cost optimization within their mobility management strategy.

Cass Information Systems is a prominent provider of integrated information and payment management solutions, focusing on managed mobility services. These services aim to optimize efficiency on a global scale, improve financial visibility and savings, and provide support for Unified Endpoint Management (UEM) and program management, all through end-to-end mobility lifecycle management.

Cass offers a comprehensive approach to managed mobility services, managing large-scale device deployments, supporting end-users, enabling security tools, and maintaining compliance while controlling costs and providing visibility into clients’ mobile estates. With regional teams, Cass delivers high-quality end-user service in local languages with local expertise. Their services cover the entire mobile device lifecycle, from deployment to recycling. Cass prioritizes cost optimization through best-in-class contract rates, ongoing plan optimization, and device-recycling proceeds to ensure mobility costs remain manageable. Their financial management solutions are designed to provide visibility and control over global mobile infrastructure, supporting global enterprises.

Cass also offers managed UEM services, such as comprehensive endpoint security and “ready-to-work” device delivery, allowing businesses to maintain secure remote work environments. Additionally, Cass provides integration with ServiceNow platforms, combining the consistency of clients’ existing digital experiences with the optimization and automation of Cass’s managed mobility services.

GoExceed is a data management automation software company focusing on mobility solutions, with its headquarters in Elmhurst, Illinois. Since its establishment in 2001, GoExceed has been providing wireless expense management (WEM) solutions that help protect wireless assets and budgets. Their flagship product, Mobil(X), utilizes machine learning technology and real-time data pool management to interpret and reduce monthly wireless charges.

Built on Azure, Mobil(X) also features custom APIs that directly implement savings with wireless carriers. The OneSYNC feature of Mobil(X) fully integrates with MDM and helps with desk ticketing, asset management, carrier portal, HR, and ERP systems to automate additional savings opportunities and ensure data integrity. In addition to Mobil(X), GoExceed offers a range of complementary solutions. Mobil(Depot) is an inventory system for mobile and other IT-related assets, while Mobil(Audit) provides detailed billing information for identifying cost-saving opportunities. Mobil(Care) streamlines moves, adds, changes, and deactivations for all carriers with the support of an Elite Mobil(Care) team.

Deployed Inventory offers visibility into asset details for deployed equipment, and Mobil(Intel) provides data-driven insights into wireless carriers using Power BI (Business Intelligence) tools. The agnostic OneSYNC API platform can read and rewrite cellular data for seamless integration with vital enterprise and partner systems.

Motus is a Boston-based workforce management company specializing in the development of fleet management software. Their Managed Mobility Services (MMS) offer a comprehensive, single-source solution to help businesses reduce IT costs, improve data security, increase operational efficiency, and boost workforce productivity.

The Motus MMS solution includes asset lifecycle management, allowing administrators to set individualized device policies and automated approval workflows. This ensures proper device tracking and management throughout their lifecycle. Motus assists in carrier and expense management by resolving billing errors, auditing and validating carrier invoices, and delivering detailed monthly billing reports. Motus also provides premium support through their expert mobility help desk, headache-free Mobile Device Management (MDM) system, and logistics services. These services aim to keep teams functioning efficiently while minimizing complexity. The Motus platform serves as a comprehensive mobile device management solution for organizations of all sizes, from start-ups to large corporations.

In summary, Motus offers a complete solution for managing corporate mobility programs that span across help desk and MDM support, device repair, logistics, and recovery and recycling programs. Their platform combines skilled customer-oriented service with feature-rich software, aligning with customer wireless policies and can consistently deliver cost savings as a single-source provider.

One Source Communications Lifecycle Management is a company that provides telecommunication services to commercial organizations. Their key focus is simplifying the complex technology landscape for businesses by providing cost-effective solutions, contract negotiation, portfolio optimization, and ongoing expense management. One Source also offers a 24/7 helpdesk, procurement and provisioning for telecom and IT services, handling service requests, and managing property acquisition and divestiture processes.

One Source’s Managed Mobility Services (MMS) allow businesses to take control of their wireless connectivity, ensuring optimized mobile plans and a solid security strategy. By negotiating with carriers, performing asset tracking, and diligently auditing invoices, One Source achieves cost reductions for its clients within a few weeks. Their services also provide complete visibility of the entire mobile device inventory across disparate locations and can optimize plans based on actual usage. One Source is a carrier-agnostic provider, driven solely by procuring the best plans and rates for their customers; this includes the alignment of both wireless and wireline strategies. Their MMS includes inventory management, an employee helpdesk, and wireless plan optimization, all tailored to the specific needs of each business.

One Source ensures secure and effective management of devices, enabling businesses to reduce costs, optimize their portfolios, and enhance security measures.

RadiusPoint ExpenseLogic is an expense management software platform designed to manage the complete lifecycle of telecom, IT, wireless, utility invoices, and expenses, providing an end-to-end management system. The platform consists of ten modules that enable organizations to manage aspects like accounts payable, IT asset management, auditing, contract management, lease expense management, wireless expense management, and a help desk with ticketing and support.

RadiusPoint acknowledges that each organization is unique and has different requirements. The company’s Managed Mobility Services (MMS) aims to help organizations automate, control, and reduce mobility expenses by offering a range of support options, from basic to advanced troubleshooting and staging, kitting, recycling, and testing. The solution includes features such as a tailored online portal for ordering, troubleshooting, and fixing; annual line registration to ensure accurate user information; monthly invoice processing that allocates expenses to the phone number and employee ID; and bill audit and optimization to ensure vendor invoices are error-free.

By integrating ExpenseLogic, RadiusPoint’s business intelligence SaaS platform, with an organization’s specific needs, the device lifecycle management process becomes smooth and seamless. This integration includes services such as provisioning new services, device recovery, device repair, retirement, and asset management.

Tangoe, Inc. is an IT company that specializes in telecom expense management, managed mobility services, and cloud expense management software. Their Managed Mobility Services (MMS) offer a comprehensive view of devices and expenses by utilizing automation and integration with hundreds of carriers worldwide. Tangoe One Mobile is a 10-time Visionary in the Gartner Magic Quadrant, MMS Global report, and focuses on improving productivity and savings for enterprises of all sizes through AI-powered software and services.

Key features of Tangoe’s services include one platform for all mobile service orders to simplify, accelerate, and strengthen the management process. They offer clear visibility and control over devices and expenses, while optimizing efficiency, reducing manual errors, and streamlining operations. Tangoe’s platform also provides insights into usage and spending for better cost governance. To further assist businesses, Tangoe automates and manages invoices, ensuring a smooth process for telecom usage and service charges.

Additionally, they help companies to only pay for their actual needs by providing cost-saving recommendations, implementing insights, and confirming savings. Tangoe simplifies the payment process, reducing errors, avoiding fees, and saving time for businesses through an efficient and integrated platform.

Tellennium is an enterprise expense management company specializing in managing recurring telecom, mobility, utility, and technology expenses for various organizations. Their Mobility Managed Services (MMS) offer the necessary tools for adequately managing mobile work environments, providing granular visibility for each device, and easing the management of phones, IoT, data devices, expenses, and security.

Tellennium’s MMS is supported by real-time inventory and invoice reporting, as well as dedicated support teams assigned to each client. Key features of their MMS include Management of Things SaaS Platform, inventory and expense management, audit and optimization, helpdesk support, rate plan optimization and analysis, procurement store and workflow, and MDM management.

Tellennium’s MMS ensures a positive ROI by providing proactive cost-saving initiatives through rate plan monitoring, optimization, and feature audits. Their helpdesk and support services offer certified subject matter experts skilled in mobile equipment, carrier services, and MDM management, ensuring quick resolution of service issues. Their procurement and order management system covers every point in the mobile lifecycle, offering control and visibility to stay ahead of constant changes.

Furthermore, they provide a streamlined invoice processing system that uses a combination of SaaS software technology, dynamic workflow processes, analytics, and expertise to manage and control invoicing and payment.

WidePoint Corporation, headquartered in Fairfax, Virginia, offers technology-based products and services for government and commercial sectors in the United States. As a technology Managed Solution Provider (MSP), their focus is on securing and protecting mobile workforces and enterprise landscapes.

One of WidePoint’s key offerings is their mobile expense management system, which helps organizations centralize their expense management processes. This solution assists in timely bill payments, ensuring that users are on cost-effective wired or wireless plans, verifying vendors and carriers’ contract compliance, and confirming the accuracy of each telecom invoice to the line-item level. Their mobile expense management system covers asset discovery and historical audits to assess and correct potential waste, invoice management to ensure correct billing and increase visibility of wireless spending, dispute recovery and reconciliation to recover overpayments on billing errors, and rate plan optimization to identify cost-saving opportunities across the entire mobile enterprise.

WidePoint customizes their solutions to cater to each organization’s specific needs, aiming to deliver maximum value, enhanced security, and data protection. With expertise across various industries and budgets, WidePoint helps improve operational efficiency and reduce costs for businesses.