Digital workplace management software provides a wide range of useful functions, including facilitating document management, collaboration tools integration, task tracking, and improving communication channels. Centralization is a hallmark of these platforms; they aim to bring all work tools and communications into a single, unified space, eliminating the need to juggle multiple applications. This streamlining processes increases collaboration and improves efficiency.
Today’s workforces are not confined to the four walls of an office anymore; thanks to technology and widespread adoption of remote working, our work lives have expanded into the virtual realm.
The market for digital workplace management platforms is more competitive than ever before. There are numerous providers offering unique features and approaches to improving the ways that businesses operate. With all this choice, finding the right fit for your organization’s needs can be challenging. We’ve put together a list of the top digital workplace management platforms to aid your decision-making process. This guide will provide background information to the top digital workplace management solutions and their standout features, this should make choosing the right solution for your organization easier.
Everything You Need To Know About Digital Workplace Management Platforms (FAQs)
What Are Digital Workplace Management Platforms?
A digital workplace is a set of tools and technologies that combine to allow remote employees to collaborate and improve productivity. A digital workplace management platform or tool provider users with a central point of control over their entire working environments, making the process of executing tasks, responding to issues, and scaling to support new services or users quicker and more streamlined.
A digital workplace management platform is designed to build a unified digital workspace where employees can more effectively collaborate on shared projects, access necessary resources, and perform their role to their fullest potential regardless of their physical location. These solutions promote better communication, understanding, sharing, and increase overall productivity within an organization, making them an excellent tool for those organizations looking to offer superior support to their remote and hybrid workforce.
How Do Digital Workplace Management Platforms Work?
A digital workplace is essentially an ecosystem of workplace technologies that work in harmony to facilitate companies effectively collaborating and communicating – whether employees are working out of an office, remotely from their own homes, or operating on a hybrid model of working.
By implementing digital workplace components, organizations can accelerate the success of flexible working and reap the benefits that come along with that. This includes higher rates of productivity and a boost in employees’ satisfaction and retention. It also opens the door for organizations to expand and globalize their workforce, with broader hiring pools leading to the acquiring of talent from further afield.
When considering the ROI of digital workplace technology there are a number of great benefits to be aware of, including:
- An improvement in overall productivity
- An increase in revenue
- The customer experience is improved
- Employees experience greater work/life balance and satisfaction
- There are opportunities for cost saving
What Features Should You Look For In Digital Workplace Management Platforms?
Different digital workplace management software solutions may come with different capabilities, but typically any solution you consider should be able to offer you the following:
- Usability. There are multiple options available today; ensuring that yours is simple to use means that you can reduce training time and start experiencing the platform’s benefits straight away. It should include user-friendly features like automatic notification, an integrated workflow, and straightforward task management.
- Scalability. An important goal for most businesses is to have steady growth that stimulates an increase revenue. To achieve this, you’re going to need a digital workplace management solution that has the flexibility to grow as you do. It should have the capacity to add additional users and network areas as necessary.
- Collaboration. In order to facilitate workers being able to carry out tasks that require collaboration between them, a good digital workplace management solution should provide tools designed to make communicating and collaborating easier. Collaboration tools might include real-time chat and messaging systems for quick communication, video and audio conferencing capabilities to run meetings remotely, as well as collaboration and file sharing tools to ensure important documents can be shared easily.
- Tracking. Collaboration is made much easier when milestones and upcoming tasks are easily trackable. This is why it is valuable for digital workplace management platforms to provide users with tools designed to help them create, assign, and follow the progress of tasks and projects, as well as provide tools for timeline and project planning to help with scheduling and resource management.
- IT Service Management. When workers are distributed across multiple locations, it becomes more difficult to offer them support with the technical issues. Tools like IT support ticketing systems are a great way to organize and keep on top of managing technical problems and requests. It is also important to track and manage company assets, including hardware and software.
- Access Control. Remote working, unfortunately, opens up additional avenues for attackers to try and breach. It’s important to take steps to mitigate risk as much as possible. A great way to do this is to have strong access control and security features. Role-based access controls result in better data security and privacy, thereby protecting your entire network.
- Integration And compatibility. It is important that any digital workplace management solutions you choose is compatible and able to readily integrate with exiting tools in your technology stack. This may well include other workplace software, work calendars, and email accounts.