Technical Review by
Craig MacAlpine
For organizations where security awareness must address phishing, SafeTitan bundles email security testing with training and templates designed for IT teams.
If you want adaptive training that adjusts difficulty based on user performance, Adaptive Security tailors modules to individual risk behavior rather than one-size-fits-all tracks.
For teams managing ESET endpoints, ESET Security Awareness Training integrates directly with the ESET console for unified reporting and incident correlation.
KnowBe4 is a widely adopted security awareness training platform with extensive phishing simulation libraries, compliance modules, and reporting dashboards for organizations of all sizes.
While KnowBe4 is a popular solution, there are alternatives. Some teams need real-time intervention when users click malicious links. Others need training that matches the technical sophistication of their workforce, or platforms that integrate deeply with existing security tooling. Making the right choice depends on your compliance requirements, threat landscape, and how much automation you want in your training workflows.
We evaluated 10 security awareness training platforms that serve as KnowBe4 alternatives, evaluating deployment speed, automation depth, behavior-change effectiveness, engagement mechanisms, integration capabilities, and real-world operational success. We reviewed customer feedback to understand where vendor claims diverge from training program reality. The results show clear differentiation: some excel at engagement, others at automation, and some focus on specific threat types like AI-powered attacks.
The right platform depends on whether you want phishing simulation bundled with training or separate tools.
SafeTitan is a behavior-driven security awareness training platform from TitanHQ, built for enterprises and MSPs. Its standout feature is real-time intervention training that flags risky user actions as they happen, rather than waiting for the next quarterly training cycle.
We found the real-time intervention approach sets SafeTitan apart from most SAT platforms. When a user does something risky, the system notifies admins and assigns targeted training modules immediately. That closes the gap between mistake and education.
The phishing simulation library is solid, with realistic templates that automatically enroll users who fail into retraining. Courses, videos, quizzes, and gamified content are all customizable. Compliance mapping for GDPR and HIPAA is built in, which saves time if you’re reporting to regulators.
Users praise the MSP-focused campaign automation and the quality of phishing templates. Support teams get consistent positive mentions for responsiveness during onboarding.
Some customers flag that onboarding per M365 tenant takes longer than competing platforms.
We think SafeTitan makes sense if you need behavior-based training with automated risk mitigation. The instant intervention on risky actions and automated response to failed phishing tests addresses security gaps more effectively than passive training alone.
Adaptive Security is an AI-native platform launched in 2024 specifically to counter AI-powered social engineering attacks. Deepfake videos, voice phishing, and AI-generated email scams, this platform was built for that threat market.
The platform uses generative AI to create fully custom training modules from scratch or based on real attacks hitting your organization. We saw the content builder generate realistic audio deepfakes of executives and personalized phishing scenarios that matched specific business contexts. The direct mail injection system for Outlook-level phishing simulations avoids email gateway link scanning, which cuts down false positives that plague traditional testing tools.
Teams integration adds a second notification channel that’s harder to ignore than email alone. We found the dashboard intuitive for tracking campaign performance, and the simulation templates cover voice phishing, SMS attacks, and video deepfakes alongside standard email scenarios.
Customers say implementation with M365 environments takes less than a month, with some describing setup as almost turnkey. Support responds within 24 hours and actively incorporates feedback. Users have flagged that the platform evolves quickly with frequent feature additions.
We think Adaptive Security makes sense if AI-powered social engineering is a real risk for your organization and you need training that matches those evolving tactics. The GenAI content builder and deepfake simulations address threats that most legacy platforms ignore completely.
If you’re just looking for basic phishing awareness without AI-specific scenarios, or you need highly flexible reporting exports for compliance, this might not be the right fit yet. But for organizations facing sophisticated AI-driven attacks, the platform delivers training that actually reflects current threat methods.
ESET brings their endpoint security reputation to security awareness training with a platform focused on gamified learning and phishing simulations. Built for organizations that want compliance-ready training without complexity.
The platform uses gamified quizzes, role-playing scenarios, and interactive sessions to cover password safety, email protection, web security, and threat response. We found the refresher course model useful for addressing evolving threats without starting training programs from scratch each time new attack methods emerge.
Phishing simulations include prebuilt templates plus customization options for organizations that need scenarios matching specific business contexts. The admin dashboard tracks individual user progress, test scores, and completion metrics in one place. We think the gamification approach makes more sense than passive video-based training for actual behavior change.
The platform supports HIPAA, PCI DSS, SOX, NIST, ISO/IEC 27001, GDPR, and CCPA compliance requirements. Setup and user onboarding are straightforward, which matters when you’re rolling this out across departments with varying technical capabilities. ESET positions this for organizations of all sizes, from small businesses to enterprise deployments.
We think ESET SAT makes sense if you need multi-framework compliance support with gamified content that’s easier to deploy than complex platforms. The combination of phishing simulations, interactive training modules, and compliance coverage handles most standard security awareness requirements.
For organizations looking for reliable, compliance-ready training from a known security vendor, ESET delivers solid fundamentals with minimal deployment friction.
Hoxhunt uses AI-driven personalization and gamification to turn security awareness training into something employees actually engage with. If current platform engagement rates are single-digit, this addresses that problem directly.
The AI engine adapts training to each employee’s role, location, and skill level in real time. We saw micro-training sessions delivered in bite-sized segments that fit into daily workflows instead of quarterly hour-long sessions people ignore. The gamification works through badges, leaderboards, and rewards that keep participation rates at 40x industry averages.
Integration with Microsoft Outlook and Google Workspace means employees report suspicious emails directly from their inbox. We think the instant feedback loop matters more than delayed training because it catches risky behavior at the moment of decision. The platform supports 30+ languages for global deployments and maintains GDPR, CCPA, and SOC 2 Type II compliance.
Analytics show a 10x increase in real threat reporting with 98% fewer false positives, saving approximately 900 SOC analyst hours monthly by reducing noise in security queues. Customers say the phishing simulations stay realistic without being too obvious, and the phish-a-friend feature gets users actively participating in security culture.
We think Hoxhunt makes sense if you need measurable behavior change with data showing actual risk reduction. The AI personalization and gamification address engagement problems that plague traditional platforms, and the false positive reduction delivers real SOC time savings.
If you just need basic compliance training without behavioral analytics, or your organization isn’t ready to track individual performance metrics, this might be more capability than necessary. But for organizations measuring security awareness success by behavior change rather than completion percentages, the platform delivers results that show up in threat reporting data.
Phished is an automated security awareness platform built around behavioral risk scoring and AI-driven phishing simulations. It targets organizations wanting to move beyond manual campaign scheduling toward continuous behavior measurement.
The platform auto-generates phishing and SMiShing simulations, schedules campaigns autonomously, and assigns individual behavioral risk scores based on how users interact with threats. We found the Phished Report Button integration useful for immediate threat analysis and quarantine when employees flag suspicious emails. The gamified micro-learning modules keep training sessions concise, typically a few minutes each.
Integration with Google Workspace and Microsoft 365 handles user onboarding through CSV upload or Active Directory sync. The AI assistant Aria provides 24/7 multilingual support across the platform.
Customers say the automated scheduling works well once configured, eliminating manual campaign management. Users appreciate that follow-up guidance after failed simulations is clear and actionable.
We think Phished makes sense if you want behavioral risk scores that quantify vulnerability rather than just tracking completion rates. The autonomous campaign scheduling and personalized simulations reduce administrative overhead compared to manual platforms.
Fororganizations measuring security awareness success through individual risk metrics and automated continuous training, Phished is a strong solution
Arctic Wolf’s platform is a fully managed service that removes administrative overhead from your training program. If you want continuous threat-relevant content without building campaigns yourself, the hands-off delivery model fits that need.
The platform sends bi-weekly microlearning sessions via password-free email links, keeping content digestible and accessible without login friction. We found the rapid-response training model useful for addressing new threats as they emerge rather than waiting for quarterly curriculum updates. Pre-packaged phishing simulations draw from real attacks with immediate remediation content served to anyone who clicks.
The fully managed approach means Arctic Wolf handles content creation, scheduling, and campaign oversight. You don’t build simulations or write training modules yourself. The Phishtel Engine analyzes email threats automatically, providing threat-level assessment without manual triage. We think this makes sense for teams stretched thin on security resources who need consistent training delivery without dedicated staff managing the platform.
The always-on content updates keep training relevant to current threats rather than becoming stale between annual refreshes. Fast onboarding and minimal administrative lift appeal to organizations without dedicated training administrators. However, the fully managed model that eliminates customization work also limits your ability to tailor content to specific organizational risks or compliance requirements beyond what Arctic Wolf provides in their standard curriculum.
We think Arctic Wolf makes sense if reducing administrative overhead matters more than deep customization. The bi-weekly microlearning cadence and managed delivery handle the consistency problem that kills many awareness programs. Teams that want reliable, current training without dedicating staff to program management, the hands-off approach delivers continuous awareness education that actually runs.
Barracuda extends their email security reputation into awareness training with a platform that simulates phishing across multiple channels including email, SMS, voicemail, and physical media like USB drives.
The platform goes beyond email phishing to include SMS, voicemail, and physical media tests with advanced features like time-stamping, phone home macros, and geolocation for realistic attack scenarios. We found the dedicated email plugin useful for letting users report suspicious emails while feeding granular data back to admins for tailoring training based on actual reporting patterns.
Monthly content bundles include infographics, posters, and campaigns for ongoing compliance training. The Quick Launch tool deploys campaigns in minutes using prebuilt templates, and the Content Center Marketplace provides a hub for selecting relevant materials. The platform integrates with Barracuda’s Email Protection stack or runs standalone, supporting GDPR, HIPAA, and PCI DSS compliance requirements.
Customers say the platform is robust and effective for phishing training, particularly praising the multi-language support and realistic simulations. However, users consistently flag that the admin interface is difficult to understand, with many steps required to create campaigns. The interface feels overwhelming for first-time users, and several customers note other products are easier to manage.
We think Barracuda makes sense if you need advanced phishing simulations across email, SMS, voicemail, and physical media with detailed tracking capabilities. The multi-vector approach covers attack surfaces that email-only testing misses. If your priority is intuitive administration and quick setup, you might find the interface complexity adds unnecessary overhead. But for security teams that need comprehensive social engineering testing and are willing to learn the platform, the simulation depth is hard to match.
Huntress delivers security awareness training through narrative-driven content featuring DeeDee, a recurring cyber threat character that makes lessons memorable. It targets organizations wanting managed training with actual engagement.
The platform handles lesson curation and phishing simulations with experts managing the entire program after initial setup. We found the automated monthly training schedule useful for maintaining consistent awareness without quarterly planning cycles. Customers say setup takes under 10 minutes for new tenants, and the automated assignments eliminate hours spent manually scheduling campaigns compared to platforms requiring constant admin intervention.
Short, professionally produced videos use storylines and animation that get employees talking about training instead of treating it as a chore. The narrative approach with DeeDee works across all technical awareness levels. Custom content creation through authoring software allows tailoring when needed. Monthly reports track progress, and the platform supports NERC CIP, PCI-DSS, SOC 2, and HIPAA compliance requirements.
Users consistently praise the engaging content, noting it’s far better than alternatives they’ve used previously. The phishing simulations catch more users than expected, automatically assigning remediation training. However, customers have flagged several limitations. Training videos feel slow to some users. Dashboards and reporting need refinement with more detailed per-user performance insights.
Audio remains English-only even with translated subtitles. Support runs chat and email only with no phone option, and one customer experienced frustratingly slow chat response times during setup issues.
We think Huntress makes sense if employee engagement matters more than granular timing control. The narrative-driven content and automated management deliver consistent training without requiring dedicated SAT administration. If you need adaptive scheduling based on individual performance or highly customizable training paths, platforms with more scheduling flexibility might serve you better. But for organizations that want effective, low-maintenance security awareness training managed by actual security practitioners, Huntress delivers.
Infosec IQ maps its content library to the nine core security behaviors outlined in NIST guidelines, then contextualizes training for employees’ specific roles, industries, and experience levels. It targets organizations needing role-based training rather than generic modules.
Customers consistently praise the support as exceptional, with frequent follow-ups ensuring everything works properly. Account reps and client success managers get specific recognition for being easy to reach and simplifying complex issues. Users say the content gets great reviews internally and pricing is budget-friendly for the capabilities provided.
Some users flag there are limited options for adding attachments phishing simulations. The campaign building experience continues improving based on customer feedback, suggesting the platform evolves with user needs.
We think Infosec IQ makes sense if you need training that matches actual job functions rather than forcing everyone through identical modules. The NIST-mapped content library combined with strong client success support delivers programs tailored to your organization’s maturity level. If you need cutting-edge gamification, AI-generated scenarios, or real-time behavioral intervention, the platform focuses more on comprehensive role-based coverage than innovation in delivery methods.
But for organizations where relevant, contextualized training drives better behavior change than generic content, the role-mapping approach addresses the “why should I care about this” problem that kills engagement.
Proofpoint’s awareness platform combines ThreatSim phishing simulations with modular training content and Very Attacked People reports that identify your highest-risk users. It targets organizations already using Proofpoint email security.
The library includes over 700 real-world phishing templates spanning email, USB, and SMS vectors. We found the ability to take actual sophisticated phishing attempts, neutralize them, and convert them into training materials more effective than basic generic templates. The PhishAlarm email plugin lets users report suspicious emails directly, feeding incident data back to admins for tracking.
VAP reports surface which individuals are getting targeted most frequently, letting you prioritize training resources toward actual high-risk users rather than treating everyone identically. Granular analytics support targeted interventions. The platform handles compliance requirements for GDPR, HIPAA, PCI DSS, and SOC 2.
Customers praise the customer support as responsive with quick callback availability. Account managers meet monthly to help select appropriate templates, and the UI is straightforward for setting up campaigns across groups or entire organizations. Users appreciate the extensive template library and the ability to add policy acceptance workflows like PCI DSS acknowledgment before accessing sensitive data.
We think Proofpoint SAT makes sense if you’re already using Proofpoint email security and want integrated awareness training without managing multiple vendor relationships. The combined approach of identifying real phishing threats and training employees on those same threat types creates a tighter feedback loop than standalone platforms.
Phishing simulation platform emphasizing realistic attack scenarios and reporting.
Provides expert supervised AI, real-time training, and rapid remediation.
Cloud-native MSP focused platform for phishing defense and employee training.
Offer courses, certification, and training events on a range of cybersecurity topics.
Multilingual content with phishing simulation and compliance tools.
When evaluating security awareness training platforms, we’ve identified eight essential criteria to evaluate:
Expert Insights is an independent editorial team that researches, tests, and reviews cybersecurity and IT solutions. No vendor can pay to influence our review of their products. Our Editor’s Scores are based solely on product quality.
We evaluated 10 security awareness training platforms covering traditional phishing simulations, behavioral intervention, AI-generated threat training, and managed services. We assessed deployment speed, training engagement mechanisms, behavior-change effectiveness, admin automation and customization options, plus real-world operational success.
Beyond hands on testing, we conducted extensive market research and reviewed customer feedback to validate vendor claims against operational reality. Our editorial and commercial teams operate independently. No vendor can pay to influence our review of their products.
This guide is updated quarterly. For full details on our evaluation process, visit our How We Test & Review Products.
No single security awareness platform fits every organization. Your choice depends on what actually drives risk in your environment and how much automation you want in your training program.
For real-time behavior intervention, SafeTitan catches risky actions instantly and assigns targeted training. For AI-powered threats, Adaptive Security generates custom deepfake and voice phishing scenarios. For engagement-driven results, Hoxhunt achieves 40x higher engagement with analytics showing actual risk reduction.
For fully managed programs, Arctic Wolf handles everything with bi-weekly microlearning. For role-specific training matched to job functions, Infosec IQ maps content to NIST behaviors with strong client success support. For multi-channel simulations, Barracuda tests email, SMS, voicemail, and physical media.
Read the individual reviews above to dig into deployment specifics, engagement mechanisms, and the threat coverage that matters for your risk market.
Email based attacks are always evolving as attackers know how sophisticated and technical cybersecurity defenses have become. While AI and ML capabilities allow technical solutions to catch a higher proportion of suspicious emails than before, sometimes it takes a human user to notice that something is “off”. If a user has completed security awareness training, they will be better placed to identify what is “off” and not fall for the trick.
Implementing a strong SAT solution can directly reduce the likelihood of these tricks succeeding. In fact, in 2022, IBM calculated that effective employee training reduces the average impact of a data breach by $247,000 USD. This is a significant figure that could have a real impact on your organization’s longer-term resilience.
It is important to take cybersecurity seriously as the consequences of not doing so can be severe. Cyber threats are so broad in their various forms and range of potential impacts that a single technological approach simply would not do the trick. By empowering your human line of defense, you can prevent a wide range of threats from coming to fruition.
It is worth breaking down the consequences of cyberattacks to understand what is at stake. Lots of these effects are interconnected and an organization can suffer multiple consequences simultaneously.
When a user knows what indicators to look for, they are better able to notice when something suspicious happens. They can then report the activity, thereby keeping other users safe, as well as themselves. If users do not know how to recognize and report suspicious content, they are not only putting themselves at higher risk, but also other users. Part of SAT is about creating a more open dialogue within an organization to make it easier to talk about and prevent attacks.
There is no real limit to what topics should be covered by an SAT solution; the most important thing is that your training addresses the unique vulnerabilities and risks that your organization faces.
However, some common topics covered by SAT include:
Whatever the topic is, users should be taught how to identify each attack (or what signs to look out for) and then how to react. Rather than just ignoring a suspicious message to protect themselves, users should report this content to relevant parties to prevent anyone else falling victim.
Ensuring that all your employees have carried out SAT is mandated by multiple prominent compliance and regulatory frameworks. Compliance frameworks suggest using SAT due to the fact that it is relatively low effort but has a high reward.
When the training is broken down across the whole year, it amounts to minutes each month. This continuous approach not only reduces the time that users have to devote to it, but it ensures that their knowledge is continually topped up, and they can engage with bitesize, digestible modules.
Many compliance frameworks – including GDPR, HIPAA, and PCI-DSS – as well as insurance brokers, will expect your organization to carry out SAT. Without it, you are not taking all the necessary steps to protect your organization.
KnowBe4 is a security awareness and training (SAT) provider that aims to empower employees to make smarter, safer decisions. The platform currently has over 1,300 items in its content library, allowing organizations and users to gain essential knowledge on cybersecurity threats and responses. The phishing training content is available in 34 languages, making it a viable solution for multinational organizations operating across the globe.
KnowBe4 uses AI to monitor user behavior and phishing test results to tailor training and ensure that it is effective and insightful. KnowBe4’s content is gamified, which makes it a more enjoyable experience to take part in. The solution is frequently praised by users for its sleek UI, its ease of use, and its large content library.
Mirren McDade is a senior writer and journalist at Expert Insights, spending each day researching, writing, editing and publishing content, covering a variety of topics and solutions, and interviewing industry experts.
She is an experienced copywriter with a background in a range of industries, including cloud business technologies, cloud security, information security and cyber security, and has conducted interviews with several industry experts.
Mirren holds a First Class Honors degree in English from Edinburgh Napier University.
Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davies, formerly J2Global (NASQAQ: ZD) in 2013.
Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.
Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.