Technical Review by
Craig MacAlpine
Google does not provide comprehensive backup of Workspace data; Gmail, Drive, Calendar, and Contacts are all subject to limited retention windows that do not protect against deliberate deletion or ransomware. Third-party Workspace backup solutions provide automated protection and granular point-in-time recovery that native Google tooling does not offer. We reviewed the leading solutions and found Backupify (Datto SaaS Protection), IDrive Google Workspace Backup, and Redstor Powered by CyberSentriq to be the strongest on recovery granularity and eDiscovery support.
Google Workspace backup sits in a category where the core capability, automated cloud-to-cloud backup of Gmail, Drive, Calendar, and Contacts, is largely consistent across vendors. What differentiates platforms is what they add around it: compliance depth, storage control, archiving tooling, and whether the product is built for a single organization or for MSPs managing dozens of clients.
The market has split along clear lines. Dedicated point solutions like Backupify, IDrive, and Keepit focus on reliable backup and recovery with minimal overhead. Governance-first platforms like AvePoint and Druva inSync extend into data classification, risk intelligence, and legal hold workflows. MSP-focused tools like Redstor Powered by CyberSentriq and Dropsuite are built around multitenancy, centralized client management, and PSA integrations. For organizations already running ManageEngine or broader Acronis infrastructure, the question is whether to consolidate or run a dedicated Workspace tool alongside.
We evaluated Google Workspace backup solutions across backup frequency and coverage, restore flexibility, compliance certifications, storage options, and the operational overhead of running each platform after deployment. We also reviewed customer experiences across deployed implementations to identify where vendor claims diverge from real-world performance.
This guide gives you the criteria and decision logic to match the right Google Workspace backup solution to your organization’s size, regulatory requirements, and operational model.
Google Workspace backup is third-party protection for the data in your Gmail, Drive, Calendar, and Contacts. Under Google's shared responsibility model, Google keeps the service running, but protecting your data against deletion, ransomware, or a departing employee's purge is your job. Native retention is limited and time-bound, so once those windows close, deleted data is gone. A backup solution takes automated, point-in-time copies of your Workspace data and stores them independently, so you can restore a single email, a Drive file, or an entire user account long after Google's own retention has expired.
Workspace backup platforms connect through Google APIs to capture Gmail, Drive, Shared Drives, Calendar, and Contacts, with broader tools extending to Chat, Forms, Sites, Classroom, Keep, Meet, and Directory. Backups run from once daily to several times a day, defining the recovery point objective, and copies are encrypted (typically AES-256) and stored on the vendor's cloud, a hyperscaler, or customer-owned S3 for data residency control. Recovery granularity is the key differentiator: restoring an individual item, a full mailbox, or an entire domain, non-destructively and to the original or an alternate account. Governance-focused platforms add eDiscovery, legal hold, retention policy enforcement, immutable or air-gapped copies, and ransomware detection. For MSPs, multitenancy, zero egress fees, and PSA integration matter; for regulated buyers, check SOC 2, ISO 27001, HIPAA, GDPR, and FedRAMP coverage.
Here is how the 11 platforms compare on coverage and the capabilities that matter most for Google Workspace.
| Product | Best For | Multi-SaaS | Classroom / Forms Coverage | eDiscovery / Legal Hold | Immutable Backups |
|---|---|---|---|---|---|
|
Backupify (Datto SaaS Protection)
|
SMBs wanting reliable, simple backup
|
Yes
|
No
|
No
|
No
|
|
IDrive Google Workspace Backup
|
Budget-conscious small businesses
|
No
|
Yes
|
No
|
No
|
|
Redstor Powered by CyberSentriq
|
MSPs and education-sector clients
|
Yes
|
Yes
|
No
|
Yes
|
|
ManageEngine RecoveryManager Plus
|
Multi-platform and regulated environments
|
Yes
|
No
|
No
|
No
|
|
OpenText CloudAlly Backup for Google Workspace
|
SMBs wanting simple, accessible backup
|
Yes
|
No
|
No
|
Yes
|
|
Acronis Cyber Protect
|
Backup plus active threat protection
|
Yes
|
No
|
No
|
Yes
|
|
Afi Google Workspace Backup
|
Teams needing broad coverage and ransomware detection
|
Yes
|
Yes
|
No
|
No
|
|
AvePoint Cloud Backup
|
Enterprise governance and broadest coverage
|
Yes
|
Yes
|
No
|
Yes
|
|
Dropsuite (a NinjaOne Company)
|
Backup plus compliance archiving
|
Yes
|
No
|
Yes
|
No
|
|
Druva inSync
|
Government and legal sectors
|
Yes
|
No
|
Yes
|
Yes
|
|
Keepit for Google Workspace
|
Data sovereignty and full-stack coverage
|
Yes
|
Yes
|
No
|
No
|
We rigorously tested and evaluated dozens of leading backup and recovery solutions for Google Workspace and related SaaS platforms, evaluating backup frequency and coverage, restore flexibility, compliance certifications, storage options, and the operational overhead of running each platform after deployment. We combined hands-on testing with market research and customer feedback to validate vendor claims against real-world performance. This guide was written by Caitlin Harris, Deputy Head of Content at Expert Insights, with technical review by Craig MacAlpine, CEO and Founder, and is updated monthly. Read our full methodology
Backupify, now part of Datto SaaS Protection under Kaseya, is an automated Google Workspace backup built for SMBs that need reliable data protection without heavy IT overhead. We scored the solution 7/10 in our hands-on review of the Google Workspace product and found it to be a straightforward, reliable option for teams that prioritize simplicity.
We found Datto SaaS Protection to be a simple, reliable Google Workspace backup with fast backup and restore speeds. The MSP-focused portal with multi-tenant management handles licensing, billing, and support tickets in one interface, which is a practical time-saver. Tenant-wide search works well, and 2FA is enforced on account creation. With that said, there’s no real-time alerting; you only get a daily summary report. Retention is tenant-wide only with no per-user or per-group customization. There’s no support for Google Chat, Forms, or Classroom backup. The dashboard is minimal, and errors require digging into activity logs to find.
We think Backupify suits SMBs and MSPs that want Google Workspace protection without operational complexity. The three-times-daily backup frequency with automatic user detection is a practical combination for teams with limited backup management capacity. If you need coverage beyond core Google Workspace apps or granular retention policies, that’s a real limitation to factor in.
IDrive Google Workspace Backup is a cloud backup solution for Gmail, Google Drive, Shared Drives, Contacts, Calendar, Classroom, and Forms, priced at a flat $20 per seat per year with 10 TB storage included. We scored the solution 7/10 in our hands-on review, but flagged a critical issue with full mailbox restores that organizations should be aware of before committing.
We found IDrive to be very easy to deploy, with setup taking under five minutes. At $20 per seat per year with 10 TB storage, the pricing is the most affordable option in this category. Single-item search works with email preview capability, which is nice to see. Retention policies are unlimited. With that said, there’s no real-time notification when restore jobs fail and governance is limited to two roles: full access or read-only.
We think IDrive fits budget-focused small businesses unlikely to need large-scale restores. The pricing and deployment simplicity are real strengths. But the critical recovery failures we encountered in testing mean we can’t recommend it for organizations where full mailbox recovery is a priority. If you do evaluate IDrive, test a full mailbox restore in your environment before committing.
Redstor Powered by CyberSentriq, the multitenant Google Workspace backup platform formed through the 2025 merger of Redstor and TitanHQ, is built for MSPs. We think the Instant Data recovery feature is the standout differentiator. Critical files surface immediately while a full restore runs in the background, which means clients stay productive during an incident rather than waiting for bulk restoration.
Customers consistently highlight fast recovery, reduced downtime, and simplified backup management. The Instant Data feature draws specific praise from MSPs managing multiple client environments. Some customer reviews note that the initial backups run slowly on constrained connections, though a disk delivery option exists for seeding large data volumes.
We think Redstor’s clearest fit is MSPs managing Google Workspace across multiple clients. The multitenant console, zero egress fees, and Google Classroom support make it a practical choice, particularly for providers serving education clients. If you’re evaluating this for a single organization, simpler alternatives exist at lower cost.
ManageEngine RecoveryManager Plus sits within the AD360 identity suite, covering Google Workspace, Active Directory, Entra ID, Microsoft 365, Exchange, and Zoho WorkDrive from a single admin console. We think the multi-platform coverage and on-premises storage option are the strongest reasons to choose this over a dedicated point solution. Most Google Workspace backup tools push data to their own cloud, but ManageEngine gives you Azure, AWS, Wasabi, S3-compatible repositories, or local storage.
Customers highlight ease of use, a clear dashboard, and support across multiple applications as strengths. The audit capability gets particular credit for seeing changes listed by date and time. Based on customer reviews, slow software updates have disrupted production backup environments. Customers say keeping backup software current matters, and this has come up more than once.
We think RecoveryManager Plus suits organizations managing Google Workspace alongside Active Directory or Microsoft 365. At $195 per year for 25 users, the per-seat cost is competitive for multi-platform coverage. If your organization needs only Google Workspace backup, a dedicated point solution gives a tighter focus. The storage flexibility and AD360 integration are what make this stand out.
Best for SMBs wanting simple, accessible backup with enterprise compliance
OpenText CloudAlly is one of the simplest Google Workspace backup solutions to deploy and manage, with the most transparent pricing in the category at $3 per user per month with unlimited storage. We scored the solution 8/10 in our hands-on review and were impressed by the clean interface and responsive 24/7 live chat support.
We found CloudAlly to be the fastest to deploy of all products we tested, with backups running in under five minutes and no documentation required. The interface is clean and uncluttered, and 24/7 live chat support was responsive and knowledgeable in our testing. Single-item restores completed in under one minute. With that said, performance is a critical limitation. Initial Gmail backup of 1.2 GB took 18 hours, and a full mailbox restore of 728 MB took over 16 hours, making it the slowest restore across all 11 products we tested. Backups run once per day unless you purchase the three-times-daily add-on. There’s no coverage for Google Sites, Forms, or Chats.
At $3 per user per month with unlimited storage and ISO 27001 certification, we think CloudAlly is priced accessibly for SMBs while meeting enterprise compliance requirements. The self-service recovery and deployment speed are real time-savers. Organizations that need fast restores for large data sets should be aware of the performance limitations and evaluate alternatives with faster recovery times.
Best for organizations needing backup plus active threat protection
Acronis Cyber Protect combines Google Workspace backup with endpoint management, email security, and data loss prevention in a single platform. We think the runVM disaster recovery technology and AI-driven ransomware protection are the features that justify the platform complexity. This isn’t a simple backup tool, it’s a cyber protection platform with backup built in.
Customers describe the platform as stable over multi-year deployments, with compliance-focused integration across backup, security, and management as the clearest differentiator. Some customer reviews note dashboard instability and loading failures under normal usage conditions. A few users have flagged that DLP in observation mode has caused conflicts with banking and development applications, and immutable storage misconfigurations are difficult to reverse.
We think Acronis suits organizations that need backup and active threat protection from a single platform. For regulated industries like healthcare, energy, and government where compliance, DR, and ransomware defense are simultaneous requirements, the integrated model makes sense. If your organization needs only Google Workspace backup without endpoint or DLP coverage, the platform complexity exceeds what you need.
Best for technically proficient teams wanting broad coverage and granular policy control
Afi is a cloud-based backup solution for Google Workspace and Microsoft 365 built for mid-sized organizations and MSPs.
We found deployment fast at approximately five minutes. The coverage is strong, including Google Groups and Directory information alongside Chats and Classroom, which most alternatives don’t offer. Suspended users aren’t charged, and data is archived automatically. With that said, the interface isn’t always intuitive, and key functionality can be hard to find.
We think Afi fits technically proficient teams wanting granular policy controls and broad Google Workspace coverage including Chats and Classroom. The ransomware detection and customer-owned S3 storage are real differentiators.
Best for enterprises needing deep governance and the broadest coverage
AvePoint Cloud Backup for Google Workspace is the most in-depth and customizable Google Workspace backup solution we’ve tested. We scored the solution 9/10 in our hands-on review and were impressed by the governance capabilities, backup health monitoring, and the broadest workload coverage in the category.
We found AvePoint to have the strongest backup health monitoring of any product we tested. A large red indicator flags failures immediately, and exportable reports with KB article links make troubleshooting practical. The three-year audit log retention with granular filtering and full export capability is the strongest governance implementation we’ve seen. A unique feature is the ability to delete individual backup records in-house without contacting vendor support. With that said, deployment is the most complicated of all 11 solutions we tested, with a steep learning curve and engineer-led installation recommended. There’s no email body search or preview, which is a deliberate privacy-focused design for FERPA and HIPAA environments. Suspended Google Workspace accounts are not backed up.
We think AvePoint is the most complete Google Workspace backup solution on the market for enterprise organizations needing deep control over policies, storage locations, retention, and data governance. The Classroom, Forms, Sites, Meet, and Keep coverage is unmatched. The deployment complexity means this isn’t for SMBs or teams wanting quick, simple setup. If you need enterprise-grade governance alongside Google Workspace backup, AvePoint is well worth the investment.
Best for organizations needing backup and compliance archiving together
Dropsuite, acquired by NinjaOne for $270 million in June 2025, is a backup and archiving solution for Google Workspace covering Gmail, Drive, Shared Drives, Contacts, Calendars, and Tasks. We think the native eDiscovery, Legal Hold, and journaling capabilities are what set Dropsuite apart from standard backup tools in this category. These compliance features are uncommon in a backup platform.
Customers highlight easy setup and an intuitive interface. The MSP use case comes through clearly, with users describing it as their standard tool across their entire managed client base. Based on customer reviews, alert and dashboard customization is limited. Some users note that SaaS coverage beyond Microsoft 365 and Google Workspace is narrow compared to competitors.
We think Dropsuite suits organizations where Google Workspace backup and compliance archiving need to come from the same platform. The NinjaOne acquisition adds endpoint, server, and SaaS backup unification for MSPs already in that ecosystem. Legal Hold and eDiscovery in a backup tool are uncommon, and MSPs benefit from the PSA integrations and centralized management. If your organization needs backup across a broader SaaS estate beyond M365 and Google Workspace, factor in that gap.
Best for mature enterprises in government and legal sectors
Druva inSync is a cloud-native SaaS backup platform covering Google Workspace, Microsoft 365, Slack, and Salesforce from a single dashboard. We scored the solution 8/10 in our hands-on review and were particularly impressed by the retention configurability and resilience capabilities for enterprise environments.
We were impressed by the retention configurability, which is the strongest we’ve tested for Google Workspace. Daily snapshots can be retained up to 1,000 days, weekly up to 100 weeks, and monthly up to 360 months, giving compliance teams very precise control. The Cyber Resiliency add-on provides advanced ransomware recovery with quarantine and clean snapshot restore. The Live Activities page with real-time progress tracking is a practical touch. With that said, deployment took approximately 45 minutes with manual configuration required for profiles and user provisioning. Search is limited to per-mailbox only with no tenant-wide search. There’s no coverage for Google Chat, Forms, or Sites. A support ticket went unanswered for two days during our testing.
We think Druva inSync fits mature enterprises with dedicated IT teams needing granular compliance controls and FedRAMP authorization. The retention depth and seven admin roles are real differentiators for regulated environments. Teams wanting quick setup and simplicity will find the configuration overhead more than they need.
Best for organizations prioritizing data sovereignty and full-stack coverage
Keepit is a dedicated cloud backup provider covering Google Workspace, Microsoft 365, Salesforce, and Zendesk. We think the independent cloud infrastructure and the depth of Google Workspace coverage, including Forms and Sites, are what distinguish Keepit in this category. Running on its own hardware rather than a hyperscaler matters for organizations prioritizing data sovereignty.
Customers highlight ease of use and straightforward admin setup. The restore search gets positive mentions for working well even when data details are vague. Some customer reviews note that searching emails in deeply nested mailbox subfolders requires manual folder-by-folder navigation. A few users experienced initial onboarding friction and inconsistent support channel reliability.
We think Keepit suits organizations that want coverage across the full Google Workspace stack, including Forms and Sites, alongside Salesforce and Zendesk. Tiered pricing scales from $2.95 per seat per month for one-year retention to $7.95 for full compliance tooling with unlimited retention. If your organization prioritizes data sovereignty, the independent cloud infrastructure is a consideration that most alternatives can’t match.
Beyond our top 11, these platforms are also worth considering for Google Workspace backup.
Provides a flexible, cloud-agnostic backup solution with centralized management, suitable for MSPs.
Provides flexible backup intervals and the ability to store data in your own AWS or GCP storage buckets.
Powerful, easy-to-use cloud backup and recovery for Microsoft 365, Google Workspace and Salesforce data.
Google Workspace backup is usually priced per user, with a few vendors publishing flat or transparent rates and others quoting by environment. The figures below reflect published starting prices where vendors disclose them; expect final pricing to vary with user count, retention, and add-ons such as higher backup frequency.
| Product | Starting Price | Billing | Link |
|---|---|---|---|
|
Backupify (Datto SaaS Protection)
|
Contact for quote
|
Per user, via MSP partners
|
|
|
IDrive Google Workspace Backup
|
$20/seat/year (10 TB included)
|
Annual, per seat
|
|
|
Redstor Powered by CyberSentriq
|
Contact for quote
|
Per user, subscription
|
|
|
ManageEngine RecoveryManager Plus
|
$195/year for 25 users
|
Annual
|
|
|
OpenText CloudAlly Backup for Google Workspace
|
$3/user/month
|
Monthly or annual
|
|
|
Acronis Cyber Protect
|
Contact for quote
|
Per workload, subscription
|
|
|
Afi Google Workspace Backup
|
Contact for quote
|
Per user, subscription
|
|
|
AvePoint Cloud Backup
|
Contact for quote
|
Per user, subscription
|
|
|
Dropsuite (a NinjaOne Company)
|
Contact for quote
|
Per user, subscription
|
|
|
Druva inSync
|
Contact for quote
|
Per user, subscription
|
|
|
Keepit for Google Workspace
|
$2.95-$7.95/seat/month
|
Per seat, subscription
|
|
Once you've shortlisted a Google Workspace backup platform, these are the steps we recommend to choose and deploy the right one.
Coverage varies widely; if you rely on Chat, Forms, Sites, or Classroom, confirm the tool backs them up rather than just Gmail and Drive.
Restore speed differs dramatically between products, and a large mailbox recovery can take hours on the slower platforms we tested.
Once-daily backups leave up to 24 hours of exposure, while three or four times daily shrinks the window.
Regulated environments may require on-premises, customer-owned S3, or specific regional data centers for residency and sovereignty.
Check SOC 2, ISO 27001, HIPAA, GDPR, and FedRAMP coverage depending on whether you operate in healthcare, education, government, or the EU.
These governance features are uncommon in backup tools, so verify they are native rather than bolted on if you need them.
Backups that cannot be altered or deleted keep a clean recovery point even if production data is encrypted or wiped.
A multitenant console with predictable, zero-egress pricing keeps client management efficient as you scale.
Intuitive dashboards and end-user self-service reduce IT ticket volume and keep the platform actively managed.
Use demos and free trials to test backup reliability and restore performance in your own environment before signing.
Your Google Workspace backup decision depends on three factors: your organization’s size and IT capacity, your compliance and retention obligations, and whether you need backup for Workspace alone or across a broader SaaS and identity estate.
For SMBs that need reliable, hands-off protection without active management, Backupify and IDrive both deliver on the core use case. Backupify carries the stronger reliability track record; IDrive wins on price. CloudAlly sits between them, adding self-service recovery and export flexibility for teams that need end users to handle their own restores.
MSPs should evaluate Redstor Powered by CyberSentriq and Dropsuite. Redstor’s Instant Data recovery and zero egress fees make it operationally efficient for client management at scale. Dropsuite adds eDiscovery and Legal Hold capabilities that make it the stronger fit for MSPs serving regulated clients under GDPR or HIPAA.
Organizations managing Google Workspace alongside Active Directory or Microsoft 365 should look at ManageEngine RecoveryManager Plus before committing to a dedicated point solution. The on-premises storage option is a genuine differentiator for regulated environments where data residency matters. For broader multi-SaaS coverage including Salesforce and Zendesk, Keepit and Druva inSync both handle more of the estate from a single console.
Enterprises that need governance capabilities beyond standard backup should evaluate AvePoint and Acronis Cyber Protect. AvePoint goes further on risk intelligence and data classification. Acronis adds ransomware defense and disaster recovery for organizations where backup and active threat protection need to come from the same platform.
The wrong choice leaves you with a backup record you can’t demonstrate to auditors, restore times that don’t hold up during an incident, or a platform your team stops actively managing because it’s too complex. The right one runs in the background, recovers fast when needed, and produces the evidence your compliance program requires.
Backup and recovery solutions create point-in-time copies of your data then write these copies out to a secondary storage facility. This may be your own on-premises or cloud facility, the backup provider’s private cloud platform, or a public cloud such as AWS or Azure. Storing your backups in a separate location creates an logical gap that protects them from any compromise that may affect your live servers. In other words, if your business is hit by ransomware, but your backups are securely stored in an isolated location, the attacks won’t affect your backed up data.
With these backups in place, your backup and recovery provider can quickly restore your data in the event that the original copy is lost or destroyed by human error, technical error, natural disaster, or a cyberthreat.
Google Workplace is a Software-as-a-Service (SaaS) productivity application suite. SaaS applications operate using a shared responsibility model: the SaaS provider is responsible for protecting the application, operating system, hardware, virtualization, and network. You (the customer) are responsible for protecting your users and data, and taking care of the administration.
According to Google’s terms of service, “Google, and its suppliers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable.”
So, Google solves problems related to software failure and outages, but you have to protect your data against loss or damage caused by human error, programmatic error, and malicious actors.
The short answer here is no.
Google does back up Google Workspace data in order to support their own backup and recovery plans, but these backups exist solely to safeguard Google; they are not accessible to your business, your admins, or your end users.
If you want to be able to access and restore backups of your Google Workspace data, you need to create those backups yourself. That’s where third-party backup and recovery solutions come in.
These are the main features that you should look for in any backup and recovery solution for Google Workspace:
Data loss in Google Workspace can occur due to various reasons, including:
The optimal data retention period for Google Workspace depends on factors such as:
While both backup and archiving involve storing data for future use, there are key differences:
Further reading on backup and recovery from Expert Insights — buyers' guides, comparison articles, and platform-specific shortlists.
Caitlin Harris is the Deputy Head of Content at Expert Insights. As an experienced content writer and editor, Caitlin helps cybersecurity leaders to cut through the noise in the cybersecurity space with expert analysis and insightful recommendations.
Prior to Expert Insights, Caitlin worked at QA Ltd, where she produced award-winning technical training materials, and she has also produced journalistic content over the course of her career.
Caitlin has 8 years of experience in the cybersecurity and technology space, helping technical teams, CISOs, and security professionals find clarity on complex, mission critical topics like security awareness training, backup and recovery, and endpoint protection.
Caitlin also hosts the Expert Insights Podcast and co-writes the weekly newsletter, Decrypted.
Craig MacAlpine is CEO and Founder of Expert Insights. Before founding Expert Insights in August 2018, Craig spent 10 years as CEO of EPA Cloud, an email security provider that rebranded as VIPRE Email Security following its acquisition by Ziff Davis, formerly J2Global (NASDAQ: ZD) in 2013.
Craig is a passionate security innovator with over 20 years of experience helping organizations to stay secure with cutting-edge information security and cybersecurity solutions.
Using his extensive experience in the email security industry, he founded Expert Insights with the singular goal of helping IT professionals and CISOs to cut through the noise and find the right cybersecurity solutions they need to protect their organizations.