
3 RMM Experts Share Their Predictions For 2025
What RMM trends can we expect to see in 2025?

With the growing need to control unmanned devices and ensure protection against ransomware, Remote Monitoring and Management (RMM) tools are becoming increasingly vital.
Looking ahead to 2025, how will advancements in RMM technology influence IT management practices and address these pressing challenges?
We asked 3 experts for their perspective and predictions:
Keanan Ball, Senior Director of Product Marketing, RMM, Kaseya: One – reduced prices. We’ve seen prices dropping across the industry. Two – unified platforms – While IT professionals have been promised a “single pane of glass management” experience for close to 20 years, the dream of a unified platform for managing every device and user account in your network is here at last. Three – ransomware isn’t going anywhere. Threat actors have realized that SMBs and MMEs are a much easier target, and they can achieve the same revenue totals from a volume-based play. Read the full Q&A.
Dee Zepf, Chief Product Officer, Syncro: 2025 will bring innovations in the area of RMM to help both IT and MSPs cope with the increasingly complex environments through AI and automation while also hardening their security postures in ways not possible before. As the computing world becomes increasingly complex, I believe the best solution is to simplify IT professionals’ lives with powerful solutions that help reduce the workload and complexity of IT management and operations while empowering them to reach new heights of efficiency and operational effectiveness. Read the full Q&A
Jeff Bishop, EVP & GM, Product Management and Asio Platform, ConnectWise: RMM innovation is often influenced by larger market trends, and in 2025, this will be particularly true with expected new operating system releases from Microsoft, some end-of-life dates from Red Hat, and new updates from Apple. We expect to see a lot of hardware refreshes to support AI trends, which will create new challenges and require functionality to support the growth. Read the full Q&A
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